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session management in an enterprise comunication ... - Genband

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SESSION MANAGEMENT IN AN ENTERPRISE COMUNICATION NETWORK<br />

Operation Expenditure Benefits:<br />

• Enables lower carrier access <strong>an</strong>d feature rates<br />

• Network-wide least cost rout<strong>in</strong>g reduces telephony<br />

expenses<br />

• Provides evidence for SLAs with service provider (loss<br />

recovery)<br />

• Reduces labor required to support configuration <strong>an</strong>d<br />

ma<strong>in</strong>ten<strong>an</strong>ce of dial pl<strong>an</strong>s across PBXs<br />

• Reduces cost of SDR collection/aggregation<br />

• Enables carrier bypass through <strong>enterprise</strong>-to-<strong>enterprise</strong><br />

VoIP peer<strong>in</strong>g<br />

Capital Expenditure Benefits:<br />

• Leverages exist<strong>in</strong>g <strong>in</strong>vestments through protocol <strong>an</strong>d<br />

vendor <strong>in</strong>terwork<strong>in</strong>g<br />

• Avoids over-provision<strong>in</strong>g to ensure network supports realtime<br />

data<br />

As previously discussed, GENBAND’s <strong>in</strong>telligent <strong>session</strong> <strong>m<strong>an</strong>agement</strong><br />

system complements IP-PBX offer<strong>in</strong>gs <strong>an</strong>d delivers<br />

signific<strong>an</strong>t customer benefits that are unique <strong>in</strong> the <strong>in</strong>dustry.<br />

Session <strong>m<strong>an</strong>agement</strong> differentiates <strong>an</strong> <strong>enterprise</strong> bid from<br />

competitive bids.<br />

GENView Real-Time Session M<strong>an</strong>agement (RSM)<br />

The GENView RSM complements the GENBAND S3 SBC by<br />

provid<strong>in</strong>g automatic feedback of network behavior, SLA or<br />

threshold check<strong>in</strong>g <strong>an</strong>d the dynamic adjustment of <strong>session</strong><br />

devices <strong>an</strong>d <strong>in</strong>terconnects. The feedback provides <strong>enterprise</strong>s<br />

with a highly predictive, scalable service architecture for <strong>session</strong><br />

based applications. In addition, the RSM is designed to<br />

provide the network adm<strong>in</strong>istrators with a s<strong>in</strong>gle po<strong>in</strong>t from<br />

which they control <strong>an</strong>d assess the perform<strong>an</strong>ce of <strong>session</strong>s<br />

travers<strong>in</strong>g the GENBAND SBC.<br />

RSM Architecture<br />

The RSM runs on a st<strong>an</strong>dards-based Intel hardware platform<br />

host<strong>in</strong>g a carrier-grade L<strong>in</strong>ux-based operat<strong>in</strong>g system. The<br />

GENView RSM architecture is illustrated <strong>in</strong> Figure 3. The RSM<br />

<strong>an</strong>d SBC run on separate hardware platforms.<br />

An RSM Agent component runs on the SBC platform, which<br />

provides the required <strong>in</strong>formation <strong>an</strong>d <strong>in</strong>terface to the RSM.<br />

The RSM Agent implements several logical modules <strong>in</strong>clud<strong>in</strong>g<br />

Figure 3 - Architecture illustrates the <strong>in</strong>teraction between the GENBAND<br />

Real-time SessionM<strong>an</strong>ager (RSM) <strong>an</strong>d the S-Series SBC<br />

the SDR server, J server Interface <strong>an</strong>d logPP <strong>in</strong> the SBC. The<br />

SDR server reads the SDRS files created by the SBC <strong>an</strong>d<br />

delivers them to the RSM server us<strong>in</strong>g st<strong>an</strong>dard HTTP or<br />

HTTPS. The delivery of SDRs is via POST mech<strong>an</strong>isms with<br />

up to 2500 SDRs per second supported. Optionally, the SBC<br />

c<strong>an</strong> be configured to stream SDRs to third-party databases.<br />

Similarly, log files gathered at the SBC may be forwarded<br />

to the RSM server us<strong>in</strong>g logPP agent component, for further<br />

<strong>an</strong>alysis. This enables service operators to react to alarms<br />

<strong>an</strong>d events <strong>in</strong>dicat<strong>in</strong>g threshold cross<strong>in</strong>gs <strong>in</strong> either the <strong>session</strong><br />

perform<strong>an</strong>ce or health of the <strong>session</strong> elements. The RSM may<br />

be set up to dynamically update route tables at the SBC when<br />

react<strong>in</strong>g to <strong>session</strong> status <strong>an</strong>d health.<br />

The RSM is supported by a web-based RSM client. Additionally,<br />

the RSM web-services API provides northbound <strong>in</strong>terface<br />

for programmatic flow-through provision<strong>in</strong>g. Service operators<br />

<strong>an</strong>d NOC personnel c<strong>an</strong> use their browsers to remotely<br />

m<strong>an</strong>age the GENBAND entities or <strong>in</strong>tegrate with exist<strong>in</strong>g<br />

<strong>m<strong>an</strong>agement</strong> tools via the web services API.<br />

The GENBAND RSM supports these <strong>session</strong> <strong>m<strong>an</strong>agement</strong><br />

tasks:<br />

• Policy <strong>an</strong>d route <strong>m<strong>an</strong>agement</strong> for Call Admission Control<br />

(CAC)<br />

• Quality of Service <strong>an</strong>d Service Level M<strong>an</strong>agement<br />

• Service visibility <strong>an</strong>d perform<strong>an</strong>ce records<br />

7

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