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The mechanic’s advice
What are the most frequent requests to the car mechanic
What are the most common problems in the repair sector
and what type of instruments are used to solve them
And, in particular, why choose Dayco
We have asked these questions to the mechanics who have
to deal with them everyday
Interview of the “Dayco mechanic” - Carmelo Purpura
When did you open your garage
I opened this one twenty years ago, but I had another one
before, already here in Pescara.
For how long have you used Dayco products
For many years. I can’t remember exactly, but definitely a lot.
What type of products do you use
Kits for the most part.
For what reason
Because fitting the kit allows us to perform work safely, as it
contains all the necessary components to ensure a complete
service. In addition, the kit helps reduce the assembly time
as you have all the correct transmission components
available. This is very useful both for the mechanic and the
customer.
Approximately how many jobs do you perform on
timing systems every month
I would say from a minimum of three to a maximum of six.
That is an average of five a month. But it depends a lot on the
period. From January to February, for example, there is less
work.
What are the risks of postponing this type of work
The car still works but at the customer’s risks. Unfortunately
not everybody understands that maintenance is very
important and it is also our job to promote it.
Has it ever happened to you that a customer requests
a particular brand
They usually ask for the original part. However I always
remind the customers that products of equivalent quality are
available and I explain their features and technical specifications.
According to you, what benefits do independent
garages get from the possibility of offering these
products
It is an additional opportunity because it allows to give better
advice to the customer, choosing between different brands
and offering them top quality at a reasonable price..
Have you ever had to ask Dayco for assistance for
some particular works, for example for assembly
I have been working for thirty years and experience is certainly
a great help but sometimes it is not enough, because the
assembly systems are different and the reference points are
not always present. Sometimes I need to use special tools.
For this purpose, Dayco supplies a kit of specific tools.
Do you find it useful
Definitely. It provides valuable help and additional safety.
For example, what is the use of the torque wrench
It is used to tighten the tensioner bolts, pulleys and cylinder
heads to the correct torque.
Could you do without it
No. Because when you have to tighten a cylinder head, where
the seal must support a specific weight, you must apply the
correct torque; if you tighten by hand, you do not feel whether
you are applying too much or not enough strength.
Going back to the services offered by Dayco, how
would you rate them as a whole
Good.
In particular, what do you think of the ease of
contacting directly the Aftermarket technician in case
of doubt or technical problems
So far I haven’t used this service but I believe that, in case of
need, it can certainly be useful to speak with a specialist
technician.
Is there a good cooperation in the garage
Yes, at least for this area. There is an exchange of expertise.
For example, if we have doubts about the timing system, it
can be useful to hear a colleague’s opinion and exchange
points of view.
Do you use a computer for your activity
Yes, but I installed a computer in the garage only recently.
On its website, Dayco has launched a section called
the Virtual Garage, where you can register and have
access to a range of services, among which
diagnostics, layout sheets and others currently in
preparation. Do you find it an appropriate tool
Certainly. I think it is right to have a section dedicated to
mechanics to allow us to download valuable
information for our daily work.
MAY 2011
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