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Guidance Paper - The Institute of Risk Management

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Strategic<br />

319<br />

At a strategic level we are<br />

suggesting that a variety <strong>of</strong><br />

high level models might be<br />

used including:<br />

• Shareholder value for private sector<br />

organisations. See the box above for<br />

more information on one possible<br />

approach. (Black, Wright and<br />

Bachman, 2000)<br />

• Stakeholder value might be a more<br />

appropriate measure for not-for-pr<strong>of</strong>it<br />

organisations<br />

• Economic Value Added (“EVA”)<br />

has been commonly used in many<br />

organisations.<br />

<strong>The</strong> important issue here is not<br />

320 so much the precise model<br />

that is selected, but rather<br />

that it is appropriate for the<br />

nature <strong>of</strong> the organisation. One <strong>of</strong> the key<br />

attributes <strong>of</strong> using models such as these is<br />

that there is a focus on translating<br />

strategy to the underlying value drivers<br />

and, <strong>of</strong> paramount importance, a need to<br />

identify key assumptions and therefore<br />

key risks.<br />

Such models may be more<br />

321 sophisticated than is necessary<br />

for less mature organisations<br />

and it is clearly not<br />

appropriate to implement a shareholder<br />

value approach in the context <strong>of</strong> the<br />

public sector or some third sector<br />

organisations. We acknowledge that<br />

additional work is still required to identify<br />

other models that would be equally valid<br />

in the public sector but we do not think<br />

that this represents a significant<br />

shortcoming in the proposed framework.<br />

Tactical and operational<br />

322<br />

We recommend that<br />

organisations should develop<br />

a series <strong>of</strong> risk metrics and<br />

control metrics to measure tactical and<br />

operational risks and controls. <strong>The</strong><br />

concept <strong>of</strong> risk and control metrics is<br />

widely referred to in risk management<br />

literature, normally as KRI’s and KCI’s,<br />

although implementation is at best<br />

patchy. <strong>The</strong>re are many practical<br />

approaches to identifying key indicators.<br />

However, in implementing them,<br />

management should ensure that they are<br />

readily understood and are drawn from<br />

appropriate information systems and<br />

reliable data-sources which are subject to<br />

proper governance procedures. For<br />

organisations that already use KPI’s as<br />

part <strong>of</strong> their balanced scorecard<br />

management reporting information, both<br />

risk and control indicators should be<br />

relatively easy to implement.<br />

Data<br />

323<br />

<strong>The</strong> approach to risk appetite<br />

has to become a data-driven<br />

exercise. Much <strong>of</strong> what<br />

currently passes for risk management is<br />

<strong>of</strong>ten a data-free or at best data-lite zone.<br />

Organisations that manage risk in this<br />

way will not be able to manage according<br />

to a pre-determined risk appetite.<br />

Accordingly we recommend that<br />

organisations should identify the relevant<br />

sources <strong>of</strong> data that will be required and<br />

ensure that there are appropriate levels<br />

<strong>of</strong> governance over those data sources to<br />

ensure that they are sufficiently robust to<br />

form the basis <strong>of</strong> a decision-influencing<br />

and report generating management tool<br />

All forms <strong>of</strong> measurement<br />

324 need to be tailored and<br />

appropriate to the<br />

environment within which<br />

they are being used. It is not our intention<br />

to recommend undue levels <strong>of</strong> complexity.<br />

However, as part <strong>of</strong> the regular reporting<br />

<strong>of</strong> risk appetite to senior management<br />

and boards, we believe that organisations<br />

need to develop the same level <strong>of</strong> rigour<br />

in reporting this information as they do in<br />

reporting periodic management accounts,<br />

including appropriate governance over<br />

the data and information systems<br />

employed.<br />

Constructing a<br />

risk appetite -<br />

questions for the<br />

boardroom<br />

• What are the business,<br />

regulatory or other factors<br />

that will influence the<br />

relative importance <strong>of</strong> the<br />

organisation’s propensity to<br />

take risk and its propensity to<br />

exercise control at strategic,<br />

tactical and operational levels<br />

• Does the organisation employ<br />

helpful risk taxonomies that<br />

facilitate the identification and<br />

responsibility for managing risk<br />

as well as providing insight on<br />

how to manage risks<br />

• Does the organisation<br />

understand clearly why and<br />

how it engages with risks<br />

• Is the organisation addressing<br />

all relevant risks or only those<br />

that can be captured in risk<br />

management processes<br />

• Does the organisation have a<br />

framework for responding to<br />

risks<br />

• What approach has the<br />

organisation taken to<br />

measuring and quantifying<br />

risks<br />

29

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