The LRN ethics and compliance risk management practices report

Ot
Workforce Outreach
Workforce Outreach
DETAILED RESULTS
US
Despite challenges, companies reach all or most of their employees across the world with
100%
their education and certification programs. This accomplishment is achieved despite the
significant number of workers that can be difficult to reach in industries with large offline
populations such as agriculture, energy, manufacturing, retail, transportation and sales
75%
where workers spend the majority of their time in the “field,” without either ready-access to
an Internet kiosk or in a setting that makes it difficult to receive education consistently. These
50%
results are nearly the same as 2007.
The single data point worth noting is that Asia has the highest level of “some” employees.
25%
Given that
US
more and more companies utilize manufacturing or business partnerships in Asia,
Canada/ Mexico
Europe
this Canada/ might Mexico indicate a need to ensure better
South Am/
efforts
Carribean
All employees Europe
to provide Asia/ Pacific education to workers in that
South Am/ Carribean
Africa
0%
Asia/ Pacific
region of
Most
the
employees
Africa
world.
Middle East
All employees
Most employees All or Most Employees Subtotal
All or Most Employees Some Subtotal employees
Some employeesNo employees
No employees
Some or No Employees Subtotal
9. Do you Some provide or No Employees ethics Subtotal and compliance education and/or certification activities/
programs to the following
Middle East
100%
75%
50%
25%
0%
More companies reach white collar workers than Boards, blue collar and service
workers.
Ethics and Compliance Educational Programs Outreach
Ethics and Compliance Educational Programs Outreach
% Respondents
% Respondents
Inade
0% 25% 50% 75% 100%
0% 25% 50% 75% 100%
Making the ed
Cu
White collar: Professional, Managerial 94%
White collar: Professional, Managerial 94%
Regul
White collar: Sales, Clerical 89%
Lo
White collar: Sales, Clerical 89%
Low employee enga
Board of Directors 70%
Board of Directors 70%
Knowing all our
Blue collar: Craftsman, Foreman 67%
Lack of
Blue collar: Craftsman, Foreman 67%
Lack of E/C materials in
Service workers 64%
Service workers 64%
Techn
Blue collar: Semiskilled, Unskilled 62%
Blue collar: Semiskilled, Unskilled 62%
Business Partners 36%
Business Partners 36%
Lack of transla
Low le
Suppliers 25%
Suppliers 25%
Resellers 12%
Resellers 12%
Given that it is easier to reach white collar professional and managerial workers, it is logical
that most companies are successful providing education to them. However, the substantial
declines of roughly 30 percentage points in reaching blue collar skilled workers, service
workers, and blue collar semi-skilled workers is disconcerting given that regulations require
companies to encourage an ethical corporate culture and establish effective compliance
programs across the entire workforce. Companies face greater challenges to engage these
types of workers and make ethics and compliance relevant to their jobs.
Few enterprises provide education to their extended business ecosystem.
The low survey results regarding educating the business ecosystem, indicates a lack of focus
on this area. They will become increasingly important populations for effective ethics and
compliance education as companies outsource manufacturing and sales, as well as create
partnerships around the world. Given that the U.S. Federal Sentencing Guidelines encourage
large organizations to ensure smaller partners “implement effective compliance and ethics
programs,” companies should invest in reaching them. Recent updates to the Federal
Acquisition Regulations (FAR), require any prime contractor – and subcontractor – with
$5 million dollars in annual government contracts have a code of conduct, communicate
LRN | 2008 Ethics and Compliance Risk Management Practices Report | 29