Corporate plan (PDF 936 kB) - Tanzania National Parks

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the CSP and other associated plans. In addition, although the Clients’
Service Charter (CSC) as a framework for customer care was
developed it has not been fully institutionalised at the corporate level.
1.2 Methodology
Based on the previous review of the CSP, there is a need for this plan
(2008/09-2012/13) to reflect corporate ideas, dynamism, and team
spirit. The main theme for this plan is: “To be the highest globally
rated institution in sustainable conservation of national parks
resources and provision of exceptional tourism products”.
This third generation of corporate strategic plans is formulated taking
into consideration the observations in section 1.1 above.
TANAPA organised a participatory planning workshop, which was held
at Uhuru Hostel, Moshi from 12th - 14th February 2007 to review and
prepare this CSP. The Director General, Directors, Managers, Chief
Park Wardens, and senior staff participated in the workshop. An
overview of the previous CSP was made through three presentations as
follows:
A presentation on the status of the implementation of the
2001 – 2006 CSP from the planning perspectives;
A presentation on the status of implementation of the same
plan from the practical field perspective; and
A presentation on key issues emanating from the plan and
critical review of other documents from an external
perspective.
Participants met in small groups to discuss the reviews in relation to the
mandate of organization and later presented the same in the plenary for
consensus. The plenary integrated the reviews to produce situational
analysis and key issues relevant to the institution. These issues were
analysed to generate strategic objectives, strategies, and targets for
achieving the vision and mission of the organization.
In order for the organization to come up with a vision and mission
tagged at world-class standards, the workshop participants discussed,
among others, the following:
The significance of the World Heritage Sites (Serengeti and
Kilimanjaro), 7 th Wonder of the current World (Serengeti