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Logistics Management - June 2010

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Special Report: Top 50 Global 3PLs<br />

A SPECIAL SUPPLEMENT TO LOGISTICS MANAGEMENT<br />

company’s overall business strategy as<br />

well as customers’ needs.<br />

2) Challenging preconceived views<br />

In order to achieve breakthrough<br />

distribution performance, companies<br />

need to overcome entrenched biases.<br />

Often, organizational biases lead to<br />

sub-optimal decision making across two<br />

critical components of a distribution<br />

solution: determining the right level of<br />

technology and deciding on keeping<br />

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S<br />

N<br />

A<br />

P<br />

I<br />

T<br />

Third-party logistics providers<br />

(3PLs), for example, can<br />

help reduce costs and allow<br />

companies to offer<br />

differentiated services.<br />

distribution in-house vs. outsourcing<br />

(make vs. buy).<br />

The right distribution solution thus<br />

requires an objective and systematic assessment<br />

of both components: technology<br />

and a make-vs.-buy assessment.<br />

Let’s discuss each:<br />

Matching technology to requirements:<br />

Distribution technology<br />

includes a holistic suite of warehouse<br />

automation, material handling systems<br />

and warehouse management system<br />

(WMS) software that collectively enables<br />

distribution, from product receiving to<br />

shipping. Determining the appropriate<br />

level of distribution technology—or<br />

whether or not you need it at all—requires<br />

considering several trade-offs,<br />

including capital investments, productivity,<br />

and longer term flexibility.<br />

Performing the make-vs.-buy<br />

assessment: Distribution gaps can<br />

be closed by tapping into the external<br />

market for key capabilities. Thirdparty<br />

logistics providers (3PLs), for<br />

example, can help reduce costs and<br />

allow companies to offer differentiated<br />

services. Finding the optimal makevs.-buy<br />

balance and then executing an<br />

outsourcing initiative requires adopting<br />

a strategic view. Before either dismissing<br />

outsourcing as too risky or embracing it<br />

as a silver bullet to achieve best-in-class<br />

competitiveness, systematically weigh<br />

the risks and the benefits. The three<br />

main questions to answer: Is product<br />

distribution a core competency Is there<br />

a cost advantage to outsourcing Is<br />

there a 3PL that could handle the job<br />

Understand the 3PL market<br />

58S <strong>June</strong> <strong>2010</strong> • <strong>Logistics</strong> <strong>Management</strong><br />

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