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4th International Conference on Principles and Practices ... - MADOC

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Figure 9. Different ARIS PPM BAM views<br />

The functi<strong>on</strong>ality of the remaining three features of the BAM<br />

event processing checklist (event streams processing, event<br />

pattern triggering, <strong>and</strong> event pattern abstracti<strong>on</strong>) would be met by<br />

implementing scenarios 2 <strong>and</strong> 3. What is still missing is a<br />

m<strong>on</strong>itoring user interface to visualize the results of our EP<br />

scenarios.<br />

The possibility we suggest is to use an existing BAM tool such as<br />

ARIS PPM. Since those tools are at least capable of single event<br />

processing <strong>and</strong> the visualizati<strong>on</strong> of single events such as<br />

BamScenario2Event or BamScenario3Event.<br />

Figure 11. Details of a process node in ARIS PPM<br />

The visualizati<strong>on</strong> of scenario 3 shows a speedometer like diagram<br />

with the number of process instances within a time window.<br />

Figure 12 shows that the number of running processes has reached<br />

a critical area. Due to the coupling of the BAM EPC view with the<br />

EPC process models all following activities <strong>and</strong> service calls of a<br />

process template or instance can be identified.<br />

Figure 10. Scenario 2 visualizati<strong>on</strong><br />

Figure 10 shows a list of process instances where the pattern (see<br />

Figure 7) matched. Every process instance can be shown in the<br />

appropriate EPC process model exactly as it was executed. The<br />

single process nodes c<strong>on</strong>tain the business data m<strong>on</strong>itored. This is<br />

where further informati<strong>on</strong> about the process, customer, or other<br />

details can be retrieved as shown in Figure 11.<br />

Figure 12. Scenario 3 visualizati<strong>on</strong><br />

6. CONCLUSION<br />

EP as a very young discipline has not yet reached a level of<br />

agreed st<strong>and</strong>ards, wide spread tools, or good market penetrati<strong>on</strong>. It<br />

is our belief that it holds the potential to leverage synergies<br />

between the areas of BPM (management, modeling, <strong>and</strong><br />

automati<strong>on</strong> of processes), BAM (m<strong>on</strong>itoring of processes) <strong>and</strong><br />

SOA m<strong>on</strong>itoring <strong>and</strong> management, am<strong>on</strong>g others.<br />

Our study shows <strong>on</strong>e possible way of utilizing the capabilities<br />

present in the technologies menti<strong>on</strong>ed above to achieve this goal.<br />

We showed links between events (both business-events <strong>and</strong> events<br />

in an SOA), informati<strong>on</strong> processing, <strong>and</strong> processes in order to<br />

leverage modern applicati<strong>on</strong> <strong>and</strong> m<strong>on</strong>itoring platforms such as<br />

SOPware <strong>and</strong> ARIS PPM. As theoretically introduced in [20] our<br />

study shows furthermore that m<strong>on</strong>itoring using EP in combinati<strong>on</strong><br />

with BPEL processes provides a comprehensive <strong>and</strong> agile<br />

foundati<strong>on</strong> for business process optimizati<strong>on</strong> that ensures efficient<br />

<strong>and</strong> flexible business processes.<br />

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