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October 2009 Attendees' Guide - Performance Review Institute

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Nadcap Customer Support Initiative<br />

(NCSI)<br />

The Nadcap Customer Support Initiative (NCSI) is a free, web based training<br />

program designed to teach suppliers more about the Nadcap process. The training<br />

reviews many topics including: audit preparation, a review of Nadcap Operating<br />

Procedures, information on common findings, Root Cause advice and more.<br />

To better support the Nadcap supplier community, the Nadcap Customer Support<br />

Initiative (NCSI) training is now available online. This means greater flexibility and<br />

availability for suppliers, who can benefit from the information at their convenience.<br />

The presentation is available on www.eAuditNet.com under Public Documents in<br />

the General Document section or on www.pri-network.org under Nadcap in the<br />

Supplier Info section.<br />

After reviewing, if a supplier has any questions regarding the presentation, they may<br />

contact a member of the Global Scheduling team.<br />

Prime Orientation & Tutorial<br />

All new Prime participants are advised to attend the Nadcap Prime Introduction at<br />

8:00 a.m. on Monday, <strong>October</strong> 20. The tutorial is a general Nadcap presentation<br />

geared toward Primes. It gives the audience an overview of the structure and<br />

functionality of the Nadcap program. It also gives the audience the opportunity to<br />

ask general Nadcap questions.<br />

Supplier Orientation & Tutorial<br />

All new Supplier participants are advised to attend the Nadcap Supplier Introduction<br />

at 8:00 a.m. on Tuesday, <strong>October</strong> 21. The tutorial is a general Nadcap presentation<br />

geared toward Suppliers. It gives the audience an overview of the structure and<br />

functionality of the Nadcap program. It also gives the audience the opportunity to<br />

ask general Nadcap questions.<br />

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