VTS Guide Book - hpcl intranet - Hindustan Petroleum Corporation ...

Vehicle
Tracking
System
Guide Book
Hindustan Petroleum Corporation Limited
8, Shoorji Vallabhdas Marg, Ballard Estate, Mumbai - 400 001.

FOREWORD
Vehicle Tracking System (VTS),hitherto VMS is an important initiative of our Organization
through which the Tank Trucks under operation at various locations are tracked in their
journey from the supply locations to the Retail Outlets/Customers.
HPCL has always been committed to the delivery of “Quality and Quantity”product to its
customers which also gets reflected in our brand positioning of “Good Fuel Promise”. The
major challenge, as such, has been to ensure no malpractice takes place enroute from the
supply locations to the retail outlets/customers, more so, since there was no direct
control of the installation officers on the movement of T/Ts after they leave the location
premises.
In view of the above, a need was felt to track the journey of T/Tsenroute from the supply
locations to retail outlets/customers. Accordingly, the GPS based Vehicle Tracking System
has been installed for all the T/Ts delivering MS/HSD from the locations to the retail
outlets/customers. Tracking of vehicles from the supply locations to the retail outlets /
customers has also been on the agenda of MOP&NG as one of the technological
intervention for prevention of adulteration of MS/HSD. Accordingly, VTS is one of the
MoU parameter of HPCL with MOP&NG.
As per the guidelines of MOP&NG, it is now mandatory that the Vehicle Tracking System is
installed on all the T/Ts which we are using for delivering MS/HSD to retail
outlets/customers. Action needs to be taken against the transporters for any
deviations/irregularities as identified by the system in the form of exception reports. The
Transport Discipline Guidelines on an industry basis have accordingly been modified
wherein provision for penal action against transporters have been made.
With a view to fully leverage the Vehicle Tracking System for realization of the
Organization’s business vision of delivery of “Quality and Quantity”product to its
customers, it is important for the supply locations/Regional Offices and the Zonal teams,
to be well versed, with various functionalities of Vehicle Tracking System, so that
necessary action in line with the Transport Discipline Guidelines, wherever required can
be taken.
We are sure that this guide book on Vehicle Tracking System, shall help the
locations/Regional Offices and the Zonal teams in understanding various aspects of the
VTS and thus would lead to better utilization of the system.
Y. K. Gawali
Executive Director – O & D

CONTENTS
1. Introduction to VTS 1
a. Vehicle Tracking System(VTS)
b. Working of VTS
c. Advantages of VTS
d. Components of VTS
e. VMU LEDs Status Indicators
f. Description of Key Pad Buttons
2. Log In 6
a. Log In Criteria List
3. Masters 9
a. View Zone Details
b. View Regional Office Details
c. View Location Details
d. View Vehicle Details
e. View Device Details
f. View Transporter Details
g. View Customer Details
4. Routes 18
a. Show Routes
b. Show New Routes
5. Tracking 21
a. Current Vehicle Position
b. Live Tracking
c. Replay Tracking
6. Reports 24
a. Advanced
(i) Vehicle Movement Status
‐ Vehicle Current Performance
‐ Transit Report
‐ Idle Report
‐ Deviation Report
‐ Transit & Stopped Report
‐ Over Speed Report
‐ Vehicle Trip Report

. Exception
(i) Exception Summary Report
(ii) Vehicle Summary Report
c. Summary
d. VMU Status
e. Depot wise Summary
f. Search Report
g. Log In Process Report
7. Exception Tracking 31
a. Irregularity Master
b. SMS Alert Log Criteria
c. Exception Log Criteria
d. Escalation Matrix
e. Exception Log
f. Exception Tracking
8. Profile 38
a. View Profile
b. Change Password
c. Reset Password
d. Admin User Entry
e. Zonal Coordinator Entry
f. Contract Master
g. Dealer Change
h. Vehicle Transfer
i. Customer Transfer
9. New 45
a. New Customer List
b. New Vehicle List
10. Complaint / Request 46

1. Introduction
Vehicle Tracking System (VTS) is an initiative of O & D Dept to track the
Tank Trucks under operation at various installations. VTS is an extremely
important activity for assurance of quality & quantity during
transportation of auto fuels from our supply points to retail outlets /
customers. In the supply chain management system of bulk fuel it is
observed that delivering product from the installations to the Retail Outlet
is the most vulnerable area since there is no direct control of Installation
officers on the movement of Tank Trucks after they leave the installation
premises. But Quality & Quantity being the most important criteria while
delivering product to the retail outlets & in turn to the end users, need
was felt to track the loaded trucks on a real time basis, while dispatching
the product to our Retail Outlets . In view of this, the project of GPS
based vehicle tracking system was envisaged. Vehicle tracking system is
also incorporated as a MOU parameter with GOI for all the OMCs.
The VTS is designed to run on HPCL server where the database is stored.
This product has a special module of Live Vehicle Tracking that allows the
HPCL authorized user to view the movement of its vehicles.
a. VEHICLE TRACKING SYSTEM (VTS)
Vehicle Tracking System (VTS) installed on TTs is used for tracking the
vehicles on a real time basis. The system consists of Vehicle Mounted Unit
(VMU) box fitted in the cabin of each TT. It is having a GPS Antenna for
receiving the signal from the satellite, Microprocessor and GSM Antenna
for transferring the data to our HPCL server located at PH.
b. WORKING OF VTS
VTS is a state-of-the-art tracking tool for commercial T/Ts fleet providing
advanced, robust, yet easy to use software tool capable of monitoring its
real time position.
It is a Global Positioning System (GPS) based technology which helps to
track the T/Ts at any point of time, from any place across the Country. It
is the combination of an electronic device in a T/Ts along with customized
computer software at the back end to enable the Loading point or owner
or a consignee to track the T/Ts location, collecting data in the process.
Information pertaining to T/Ts movement is updated at the regular
interval and can be viewed on electronic maps through a computer via the
Internet.
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Digital message is received by the VMU unit installed in the T/T indicating
its position and status. When the unit receives the message it logs its
exact position, speed, from the GPS satellites and returns a coded
message back to VTS software which display it through the mapping
system on screen. The tracking interval of the device is 1 minute on a real
time basis. In the event of no coverage area / network failure all the GPS
data are stored in the device and are transmitted to the server whenever
the device is in the GSM network.
c. ADVANTAGES OF VTS
• It has helped in ensuring timely delivery of right quality and quantity
of the product.
• Dispensation of clean and unadulterated fuel to end customers
resulting in pollution free environment.
• It immensely helps in theft / accident investigation and the VTS
reports acts as an Evidence for questioning the transporters in case of
alleged malpractice and adulteration.
• VTS has become a very effective tool for compliance of Oil Industry
Transport Discipline Guidelines.
d. COMPONENTS OF VTS
HARDWARE
o
o
Server system consist of
1. Data Base server,
2. WEB server,
3. Application Server,
Vehicle Mounted Unit (VMU) is mounted on each T/T and consists of
1. Global Positioning System (GPS) receiver,
2. Global System for Mobile Communication (GSM) Antenna
3. Modem
4. Microprocessor
5. SIM card etc.
The GPS receiver continuously receives signals from the GPS Satellites
which determines the physical position (Latitude / Longitude) of the T/T.
The VMU necessarily has to have a built-in internal antenna embedded
inside the instrument with an auxiliary battery to make it tamperproof.
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SOFTWARE
o
The preloaded software translates the data received and displays
the physical position of the TTs on the preloaded digital Geographic
Information System (GIS) maps.
NETWORK
o
Data pertaining to Latitude / Longitude / Date / Time are
transmitted to the common central server (Base Station) from the
VMU through installed SIM cards (GSM Network). This can be
communicated through GPRS or SMS mode
The above screen shot is of the Vehicle Mounted Unit (VMU) having the LED
Indicators and Key Pad Buttons. The functions of the same are described as under
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e. VMU LEDs STATUS INDICATORS
LED
GPS
GPS
GSM
SYSTEM
POWER
COLOUR OF THE
INDICATOR
GREEN
RED
RED
RED
GREEN
STATUS OF THE
INDICATOR LED STATUS REMARKS
LED INDICATOR WILL
BLINK
CONTINUOUSLY
LED INDICATOR WILL
BLINK
CONTINUOUSLY
LED INDICATOR WILL
BLINK
CONTINUOUSLY
LED INDICATOR WILL
BLINK
CONTINUOUSLY
LED INDICATOR WILL
BLINK
CONTINUOUSLY
GPS SIGNAL IS
AVAILABLE AND IS
WORKING FINE
GPS SIGNAL IS NOT
AVAILABLE
GSM WORKING
SYSTEM IS
WORKING
VMU IS DRAWING
POWER FROM
MAIN BATTERY
WHEN VMU IS SWITCHED ON,
INITIALLY RED LIGHT WILL
APPEAR. AFTER 3 MIN, GREEN
LIGHT WILL APPEAR & GPS IS
VALID
POSITION OF VMU, GPS
ANTENNA ETC TO BE CHECKED BY
MTIL TECHNICIAN
LED INDICATOR WILL BLINK
ACCORDING TO SIGNAL
STRENGTH. IF LED IS NOT
BLINKING/GLOWING, GSM
FAILED
IF LED IS NOT BLINKING/
GLOWING, SYSTEM IS NOT
FUNCTIONING PROPERLY
WHEN IGNITION IS SWITCHED
OFF, VMU DRAWS POWER FROM
MAIN BATTERY
POWER
RED
LED INDICATOR WILL
BLINK
CONTINUOUSLY
VMU IS DRAWING
POWER FROM BACK
UP BATTERY
WHEN MASTER SWITCH IS
SWITCHED OFF, VMU DRAWS
POWER FROM BACK UP BATTERY
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f. DESCRIPTION OF KEY
PAD BUTTONS
ON PRESSING THE ACTION SMS ALERT REMARKS
BREAKDOWN BUTTON
SYSTEM WILL SEND SMS
ALERT TO TRANSPORTER AND
LOCATION INCHARGE (RU 1)
"ALERT!
REQUIRES BREAKDOWN HELP.
PLEASE CALL BACK
//
TO BE
CONFIGURED BY
MTIL
EMERGENCY BUTTON
SYSTEM WILL SEND SMS
ALERT TO TRANSPORTER &
LOCATION INCHARGE
"ALERT!
REQUIRES EMERGENCY HELP.
PLEASE CALL BACK
//
TO BE
CONFIGURED BY
MTIL
MESSAGE 1
SYSTEM WILL SEND SMS
ALERT TO RU 2
"ALERT!
REQUIRES EMERGENCY HELP.
PLEASE CALL BACK
//
RU 1 WILL
CONFIGURE RU 2
AS PER FORMAT
PROVIDED BY
MTIL
MESSAGE 2
SYSTEM WILL SEND SMS
ALERT TO RU 3
"ALERT!
REQUIRES EMERGENCY HELP.
PLEASE CALL BACK
//
RU 1 WILL
CONFIGURE RU 3
AS PER FORMAT
PROVIDED BY
MTIL
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2. Log In
Access to the VTS Portal has been given to the following
DGM-F & P
Sr./Manager-F&P, HQO
Zonal O & D Heads
Ch./Sr.Manager-Zonal D&T
Manager-Zonal D&T
Exe.Officer-Zonal D&T
Location Incharges
Planning Officers – Terminals/Depots
Manager-Opns, Terminal
URL for VTS:
Thru’ Intranet : http://10.9.0.157/vms/vmsnew
Thru’ Internet : http://vms-mtil.hpcl.co.in/vms/vmsnew
User can log in by using the 8 digit JDE Employee No as User Name &
Password
After logging in, the following screen is displayed
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a . Login Criteria List :
Sr.
No.
Modules
Admin
Login
HQO
Login
Zonal
Login
Regio
nal
Login
Location
Login
Transporter /
Customer
3 Masters
A View Zone Details x x x x
B View Reg. Off. Details x x x
C View Location Details X x
D View Vehicle Details x
E View Device Details x
f
View Transporter
Details
x
g View Customer Details x
4 Route
a Show Routes x
B Show New Routes x
5 Tracking
a Current Position
b Live Tracking
c Replay Tracking
6 Reports
a Advanced x
b Exception x
c Summary x
d VMU Status x
e Exception Status x
f Depot wise Summary x x x x
g Search Report x x x x
h Login Process Report x x x x
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7 Exception
Tracking
a Irregularity Master View x x x x
b SMS Alert Log Criteria View x x x x
c Exception Log Criteria View x x x x
d Escalation Matrix View View x x x x
e Exception Log View View X
f Exception Tracking View View X
8 Profile
a View Profile
b Change Password x
c Reset Password x x x x x
d Admin User Entry x x x x x
e Zonal Coord. Entry x x x x x
f Contract Master View View View View x
g Dealer change x x x x x
h Vehicle Transfer x x x x x
i Customer Transfer x x x x x
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3. Masters
a. View Zone Details
This contains the information about the zone which includes Zone
name, Zone Code, City Name, State Name, Zone Address and Zone
Pin. User can Add, Update and Search a particular zone.
Add : Click Add to open a form to add details of new zone. Fill details in the
respective fields and click Submit.
Click back to go back to the Zone Details main page.
Update : Click check box to select the zone and then click Update.
Make the required changes and then click Submit.
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Click back to go back to the Zone Details main page.
Search : To search a particular zone, type zone name or zone code in the
search field and then click Search. Or else select the page number from the
drop down number list.
b. View Regional Office Details
This contains the information of the Regional Office which includes
Region Name, Region Code, Zone name, Zone Code, State, City, and
Address. User can Add, Update, Delete and Search a particular Region.
Add : Click Add to open a form to add details of new Region. Fill details in
the respective fields and click Submit.
Click back to go back to the Regional Office Details main page.
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Update : Click check box to select the Region and click Update.
Make the required changes and then click Submit.
Click back to go back to the Regional Details main page.
Delete : Click check box of the particular regions and then click Delete.
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Search : To search a particular region, type region name or region code in
the search field and then click Search. Or else select the page number from
the drop down number list.
c. View Location Details
This contains the information about locations of Depot, Terminal and
Top, which includes Location name, Location Code, Type, Region Code,
Region Name, Zone code, Zone Name. User can Add, Update and
Search a particular zone.
Add : Click Add to open a form to add details of new location. Fill details in
the respective fields and click Submit.
Click back to go back to the Location Details main page.
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Update : Click check box to select the zone and then click Update. Make the
required changes and then click Submit.
Click back to go back to the Zone Details main page.
Search : To search a particular zone, type zone name or zone code in the
search field and then click Search. Or else select the page number from the
drop down number list.
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d. View Vehicle Details
This module contains the information about vehicles based on zone,
region and location.
Vehicle Selection Criteria : Select Zone, Region and Location from
drop down list and click Submit.
After submit, Vehicle Details page will be opened. This page displays
information which includes Vehicle number, Carrying capacity, No. of
Compartment, Owner Type, Transporter Name, Location Name, and Status.
User can view details of the vehicles based on Show all, Active and
Inactive criteria.
• Type vehicle number in search field and click Search.
• Click Reset to go back to the original page of Vehicle Details of
selected zone, region and location.
• Click on the number of a particular vehicle under No. of
Compartment to check the capacity (in KL) of each compartment.
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e. View Device Details
In this module user can view device records like, Device No., Vehicle
No., Location Code, Location, Region, Zone and SIM No.
User can view device details based on Zone, Region and Location criteria.
To search specific device, type Vehicle number in the search field and click
Search.
Click Reset to go back to the Device Details main page.
f. View Transporter Details
This contains the information of transporters based on zone, region
and location.
Transporter Selection Criteria : Select Zone, Region and Location
from drop down list and click Submit.
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After submit, Transporter Details page gets opened. This page displays
information of Transporters which includes Transporter Code, Transporter
Name, Location Code, Address, State, City, Pin, Contact Person, Email,
Telephone, Mobile, Remark, and Status.
User can view details of the transporters based on Show all, Active and
Inactive criteria.
Type Transporter code or name in search field and click Search.
Click Reset to go back to the original page of Transporter Details of
selected zone, region and location.
g. View Customer Details
This module contains information about vehicles based on zone, region
and location.
Customer Selection Criteria : Select Zone, Region and Location
from drop down list and click Submit.
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After submit, Customer Details page gets opened. This page displays
information of Transporters which includes Outlet Code, Outlet Name,
Controlling Region, Customer Type, Address, Pin, State, City, Status, and
Alternate Code.
User can view details of the transporters based on Show all, Active and
Inactive criteria.
Type Customer code or name in search field and click Search.
Click Reset to go back to the original page of Customer Details of selected
Zone, Region and Location.
Click on Customer Type List to open Customer Type Status page. This page
contains the list of codes of all customer type.
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4. Routes
a. Show Routes
This module displays routes of Retail Outlets based on Zone and
Terminal.
Click on depot name from Select HPCL RO: to open the map.
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‣
‣
‣
‣
‣
‣
‣
‣
‣
‣
‣
‣
‣
‣
‣ Click Show Route to view Geofence Routes.
‣ Click Disable Way points to make these way points invisible.
‣ Click Enable Way points to view these way points.
‣ Click Disable RO Labels to make retail outlets invisible.
‣ Click Enable RO Labels to view retail outlets.
‣ Click
‣ Click
‣ Click
‣ Click
‣ Click
to zoom maximum.
to zoom in.
to zoom out.
to move the page.
for Information Window.
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. Show New Routes
This module displays routes of Retail Outlets in new way based on
Zone and Terminal.
‣ Select Zone, Depot and RO and click Show Routes to view the
route.
‣ Select Geofence Routes check box to view the route along
with Geofence.
‣ Click
‣ Click
‣ Click
‣ Click
‣ Click
‣ Click
to zoom maximum.
to zoom in.
to zoom out.
to center maping.
to move the page.
for information window.
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5. Tracking
a. Current Vehicle Position
‣ User can view information of vehicle position regarding current
location, date/time, speed, trip status, and destination.
‣ Click on vehicle number for live tracking.
‣ Enter vehicle number in search field and click Search to view
information of specific vehicle.
b. Live Tracking
Following details are displayed on current status screen.
‣ Vehicle No : Vehicle number of the device.
‣ Current Vehicle Location : Current location of the devcie
(Calculated using last co-ordinated received from the device).
‣ Date/Time : Latest date/time details received from the device.
‣ Speed(Km/hr) : Latest Speed received from the device.
‣ Vehicle Status : Status of the device depending upon speed (If
speed > 0, then In Transit, else Stopped).
‣ Trip Status : Trips are scheduled for every vehicle in HPCL VMS
system (These details are fetched from HPCL ERP system).This
column shows status of the trip of the vehicle.
• Vehicle inside the depot (filling), status - "Loading".
• Vehicle outside the depot, status - "Trip started".
• Vehicle reaches destination, status - "Trip completed".
‣ Destination : This column shows name of the Retail Outlet
towards which the vehicle is heading or returning on the
completion of the trip.
‣ Latest Invoice Details: This column shows last trip generated
in HPCL ERP system for the vehicle.
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c. Replay Tracking
This module enables user to replay tracking of vehicles based on
criteria, vehicle number, date, and speed
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6. Reports
a. Advanced
This report contains (i) Vehicle Movement Details. These reports are
generated based on the information received from the vehicle.
(i) Vehicle Movement Status
User can view reports of vehicle movements of last 3 months.
‣ Select Zone, Locations, Report Criteria, Vehicle No., Type of
Report, and Time.
‣ Click Generate.
‣ Following are the types of report.
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Vehicle Current Performance
Transit Report
Idle Report
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Deviation Report
Transit & Stopped Report
Over Speed Report
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Vehicle Trip Report
b. Exception
This module displays in detail reports of exception summary and
vehicle summary.
(i)
Exception Summary Report
:
(ii)
Vehicle Summary Report
:
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c. Summary
It shows how many vehicle invoices are generated in last 7 days, or
between selected dates, out of which how many trips were started and
the percentage of working VMUs.
Trucks not operating : This shows for how many vehicle invoices
were not generated.
d. VMU Status
It shows list of vehicles with their last trip between selected dates.
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e. Depot wise Summary
f. Search Report
It show vehicle report based on selected options such as Location,
Transporter, Customer, Vehicle, and Device. Eg. Location Details along
with the details of vehicles assigned to that location.
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g. Login Process Report
This displays employee details such as User Group, Status, Role
Number, Email and Mobile after entering Employee code
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7. Exception Tracking
a. Irregularity Master
‣ Admin is allowed to ADD/Update Irregularities using this
module.
‣ Irregularity with same code but different offence number can be
entered.
‣ In Add Irregularity form Admin should enter irregularity code,
Offence number and assign penal action to the irregularity.
‣ Admin should assign validity date for irregularity (Validity date
is Editable).
‣ Admin should select display Flag Y/N, which decides whether
irregularity should be considered for Exception Tracking or not.
b. SMS Alert Log Criteria
This form decides for which exception EMAIL/SMS alert should be sent.
User should activate/deactivate available exceptions for exception
tracking.
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c. Exception Log Criteria
This form decides for which exception, “Exception Tracking” i.e.
exception logs should be generated. User should activate/Deactivate
available exceptions for Exception tracking.
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d. Escalation Matrix
Select Zone, Region, Location to display details such as, Location
Code, Location Incharge(Employee ID), Level 1 Escalation, and level 2
Escalation. (EMAIL/SMS alerts are sent to these employees according
to the exception tracking status.)
e. Exception Log
This module monitors exceptions occurred at every location. User can
view All/Open/Close exception,that are to be monitored according to
Exception Log Criteria.
View of this module varies according to Access rights. E.g. Admin can
only View, whereas edit option is available to Location Incharge as
he/she takes initial action on every exception. If any Exception is
escalated, e.g. irregularity, then Zonal managers can take action on
the exception by going to MY TASK option provided in Zonal login.
‣ Admin can only View Exception Logs and Exception tracking
report.
‣ The information of Depot Code, Vehicle No, Carrier Name,
Destination, Exception Recorded, Date of Exception, Time of
Exception, Location of Exception Recorded is displayed by
default.
‣ Location Incharge can take following actions on Exception.
1. Date of Investigation
2. Closure Y/N (If Closer is Yes, then Enter remark, Select
Final Action Date and Submit Exertion is disabled. IF
Closer is No, then further details to be filled.)
3. Vehicle Suspension Date (Should always be greater than
date of exception and Date of Investigation.)
4. Date of Explanation Letter (Should always be greater than
Vehicle Suspension Date.)
5. Date of Reply (Should always be greater than Date of
Explanation Letter.)
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6. Irregularity Established Y/N (IF No, enter remarks, select
final action date and submit. If Yes, then further details to
be filled.)
7. Irregularity Code (If irregularity established is Yes, then
select irregularity code.)
8. Offence No (This is displayed automatically according to
Irregularity Code. Offence number of every irregularity
code entered in Irregularity Master Details is considered
here. The exception is escalated to zonal level on
reaching maximum number and is displayed in MY TASK
option of Zonal Incharge.)
9. Penal Action is displayed automatically according to
offence number.
(Location Incharge is allowed to take actions on
exceptions till they don’t reach the maximum.)
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‣ Zonal Incharge can view all Exception Logs and can take actions
by selecting MYTASK option. Zonal Incharge can take following
actions.
1. Zone Concurred Y/N (IF No, enter remarks, select Final
Action date and submit, which will close the exception. If
Yes, then take further action).
2. On selecting New Irregularity Code for the exception, the
offence number is displayed automatically.
3. Penal action will be displayed accordingly.
4. Enter Remark, select Final Action date and submit. This
exception will not be closed and will be passed to Location
Incharge again. IF new exception comes with same
irregularity code entered by Zonal manger, then the
counter will be incremented for offence number.
‣ Exception LOG, Irregularity Code, Offence number relation is
checked according to Contract master entries for particular
location. When contract is expired or changed, new exception
tracking will start for new contract.
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f. Exception Tracking
This module enables user to view Exception tracking report for
ALL/Open/Close exception according to the requirements.
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8. Profile
a. View Profile
User can view his own profile that displays number, name, mobile
number, and email.
b. Change Password
‣ In change password form, enter Old Password, New
Password and reenter new password in Confirm Password
field.
‣ Click Submit.
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c. Reset Password
If administrator or employees forget their passwords, then
Administrator can reset them.
1.8.2. Select type from the list. Type code in Search By Code
field and click Search.
1.8.3. Employee number, Employee Name and Location Code
will be displayed in the place of No Record Available.
1.8.4. Click Reset Password.
1.8.5. Click Cancel to go back, or else Click Ok to continue.
1.8.6. Once the password is reset, Password Reset Successfully
message will be displayed.
1.8.7. Click Reset to start the process again.
d. Admin User Entry
Under this module Administrator can add, edit and delete employee
records.
Add Record
‣ To add new employee record go to Click To Add New
Record.
‣ Under Admin User Entry, type Employee Code, Location and
click Submit.
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‣ After Successful entry the employee gets added to the list.
‣ Click Cancel to go back to Admin User Details page.
Search
To search specific record, type Employee Code in the field and
click Search.
Reset
Click Reset to start a new search.
Delete
Click
Edit
to delete the employee record.
Click to edit the employee record. This enables user to
change Location of that record.
Enter new location in the field and Click Submit.
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e. Zonal Coordinator Entry
Under this module Administrator can add employee as a Zonal
Coordinator as well as can edit and delete the zonal coordinators’
records. All the Exception Log Emails are automatically received daily
by the respective zonal coordinators.
Add Record
‣ To add new employee record go to Click To Add New
Record.
‣ Under Zonal Coordinator Entry, enter Employee Code and
click Check.
‣ Employee Name, Location Code, Email and Mobile will be
displayed. These fields are disabled for any change.
‣ Click Submit and the record will get added in the list of
Zonal Coordinator Details List.
‣ Double entry is not accepted and the error message,
Employee Code Already Exist gets displayed.
‣ If user enters invalid employee code and clicks submit, then
the error message, Employee code not found in Zone master,
gets displayed.
‣ Click Cancel to go back to Zonal Coordinator Details page.
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Search
To search specific record, type Employee Code in the field and
click Search.
Reset
Click Reset to start a new search.
Delete
Click
to delete the employee record.
f. Contract Master
‣ This module displays contract period of locations. User can
search the contract on Type, Zone, Region, and Location basis.
‣ Click Reset to start a new Search.
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g. Dealer Change
‣ Select Old Customer number, New Customer Number and click
Submit.
h. Vehicle Transfer
Location Incharge can transfer vehicles from one location to another.
‣ Select Vehicle from the list, location where vehicle to be
transferred and click Submit.
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i. Customer Transfer
Location Incharge can transfer customer from one location to another.
‣ Select Customer Code, select Transfer to Location and click Submit.
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9. New
a. New Customer List
This page displays a list of new customers whose route has not been
set yet.
‣ Search customer either by Zone, Region or Location, or else
enter customer code in the search field and click Search.
‣ Click Reset to start new search.
b. New Vehicle List
‣ User can view list of new vehicles on Zone, Region, Location
basis.
‣ Enter vehicle code in search field and click Search.
‣ Click Reset to start a new search.
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10. Complaint/Request :
‣ User can view, add and edit complaint/request based on Type,
Status, Zone, Location, Dates. Or else type Vehicle number in
search field and click Search.
‣ Click Reset to start a new Search.
‣ Add New Record :
(Note : This module is available for Admin, Location Incharge,
Transporter and Customer. MTIL team receives an e-mail when
the complaint is registered. Once the complaint is resolved, mail
is sent to Admin and Location Incharge if the complaint is
registered by a Location Incharge; and to Transporter/Customer
and Location Incharge if the complaint is registered by a
Transporter/Customer.)
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