Reservation Guide for Jetstar Group - 3K / JQ / VG

Reservation Guide for JETSTAR GROUP
� 3K – Jetstar Asia Airways
� JQ – Jetstar Airways
� VF – Valuair Ltd
Note:
� 3K, VF and JQ accept Credit Card form of payment and BSP payment.
Register at Jetstar.com if you wish to settle with Jetstar using BSP.
All Jetstar group carriers accept Electronic ticket form of payment for
interline itineraries when Jetstar flights are combined with an interline
partners. All E-tickets are issued on the plate of Jetstar’s interline partners.
� Jetstar allow bookings to be placed On Hold; no payment advise at PNR
Creation. Such bookings will be placed On Hold from the time of creation
and will be cancelled if no payment is advised at deadline
Step 1: Request for Flight Availability
When End the booking system will prompt message to remind agent need to pay
credit card for payment.
Page 1 of 3 / 14/10/2011

Step 2: End Transaction without payment details
i) Bookings can be placed On Hold (no payment advised)
ii) Payment deadline will be returned in SSR OTHS. Fare quote the
booking to determine the amount due.
iii) Bookings will be auto cancelled accordingly if no payment is advised
when deadline is due.
Example of SSR returned in a booking On Hold:
And booking will return Airline RLOG:
Step 3: Retrieve and Payment
Only ONE of the following form of payment is allowed per PNR:
Method 1: Credit card
It is mandatory to input credit card number with expiry date and card holder’s
name via SSR OTHS in the PNR using the example shown below.
Card holder’s name may not be the travelling passenger in the PNR
Ent Entry: Ent Entry:
ry: ry:
3OTHS/AXxxxxxxxxxxx1007EXP 09 11 � mandatory format for Credit Card
3OTHS/CH LEE ALICE
Method 2: Agency Pre Payment
Entry: Entry: Entry: Entry:
3OTHS/OSAG � mandatory format for AGENCY PRE PAYMENT
Page 2 of 3 / 14/10/2011

Step 4: Agent await for Airline’s response (bookings are guaranteed only with the
following info)
• SSR OTHS on Airline’s record locator
• Same OTHS confirmation format will be sent for credit card, BSP
and agency prepayment
Example for credit card payment:
GENERAL FACTS
1.SSR OTHS YY CAXXXXXXXXXXXX1001EXP 09 09
2.SSR OTHS YY CH LEE ALICE
3.SSR 3.SSR OTHS OTHS 1B 1B JQ JQ CONFO CONFO NBR NBR ACR5KE ACR5KE ���� booking booking booking booking is is is is confirmed confirmed confirmed confirmed only only only only
with with with with this this this this received received received received
OR
Example for Agency Pre Payment:
GENERAL FACTS
1.SSR OTHS YY OSAG 04200420
2.SSR SSR OTHS OTHS 1B 1B JQ JQ CONFO CONFO NBR NBR R8VBKT R8VBKT ���� booki booking booki booking
ng ng is is is is confirmed confirmed confirmed confirmed only only only only with with with with
this this this this received received received received
Note: Note:
Note:
� If airline record locator or RLOC is not returned within 15mins, please
contact local Abacus NMC helpdesks
� Secondary Reloc will be appended when flight is confirmed (before
payment) BUT booking is only confirmed when SSR confirmation is returned
(after payment)
example: SSR OTHS JQ CONFO NBR N7PP6G
Page 3 of 3 / 14/10/2011