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VAX FAQ's - VAX VacationAccess

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<strong>VAX</strong> <strong>VacationAccess</strong> - Frequently Asked Questions<br />

Table of Contents<br />

To navigate directly to a section of FAQ’s, click the section title with your mouse in the Table<br />

of Contents.<br />

System Requirements ................................................................................................. 4<br />

Logging in to <strong>VAX</strong> <strong>VacationAccess</strong> ................................................................................ 7<br />

Setting Agency and User Preferences ............................................................................ 8<br />

Searching for and Booking Vacation Packages ................................................................ 9<br />

Commission ............................................................................................................. 14<br />

Applying Payment, Special Service Requests, and Internal Comments ............................ 15<br />

Retrieving and Modifying a Reservation ....................................................................... 16<br />

TSA Secure Flight Program Information....................................................................... 17<br />

Supplier Support Services ......................................................................................... 18<br />

Technical Support and Training .................................................................................. 18<br />

©February 2013 <strong>VAX</strong> <strong>VacationAccess</strong> Page 3 Version Date: February 1, 2013

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