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VAX FAQ's - VAX VacationAccess

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<strong>VAX</strong> <strong>VacationAccess</strong> - Frequently Asked Questions<br />

Why are some webpages blank or incorrectly displayed in IE9<br />

Websites that are designed for older versions of Windows Internet Explorer don't always<br />

display as expected in the current version. To correct this problem, use the Compatibility<br />

View function that allows you to "revert" to a previous browser version of the platform.<br />

Compatibility View helps improve how some websites look by displaying them as if you were<br />

using an earlier version of Internet Explorer. Turning Compatibility View on will fix problems<br />

like missing info or incorrect text and colors.<br />

If Internet Explorer recognizes a webpage that isn't compatible, you'll see the Compatibility<br />

View button on the Address bar. To turn Compatibility View on, click the Compatibility View<br />

button to make the icon change from an outline to a solid color .<br />

1. Open Internet Explorer by clicking the Start button. In the search box, type Internet<br />

Explorer, and then, in the list of results, click Internet Explorer.<br />

2. Click the Compatibility View button on the Address bar.<br />

Click the compatibility view button again to turn it off.<br />

Or, if the compatibility button is not visible, you can still set IE9 in compatibility mode by:<br />

1. Press the ALT key on your keyboard to display the IE9 menu<br />

2. Click Tools<br />

3. Click Compatibility View Settings<br />

4. Check the box labeled: Display all websites in Compatibility View<br />

©February 2013 <strong>VAX</strong> <strong>VacationAccess</strong> Page 5 Version Date: February 1, 2013

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