Real-Time Platform - Syniverse Technologies

Delivering Personalized Service to
Subscriber Segments
Solution Capabilities
Premium Customer Services detect
registration failures on voice and data
networks for key customers who are
experiencing difficulties registering in the
visited network.
Alerts operator to failures immediately.
Target Subscriber Segments:
• Premium customers
• Corporations
• High spenders
Benefits
• Proactive failure resolution
before customer’s reaction
• New level of service offering
to customer segments
• Expected reduction of calls
into call center
• Reduce man-hours in
research and call handling
• Lower churn rate
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