Real-Time Platform - Syniverse Technologies

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Today’s Roaming Challenges: Multiple Challenges to be Addressed Proactive Approach and Better Care Innovate: Beyond Connectivity (Cloud - Connect, Upload, Share) Sustain and Grow Customer Base, Loyalty, New Business Proactively in real-time influence and enhance the customer’s experience 2
Path to the Vision Proactive Approach and Better Care Sustain and Grow Innovate Customer Base/Loyalty Deliver Enhanced Customer Service to Premium Subscribers Avoid Bill Shock Implement Proactive Marketing Campaign for Subscribers Enable Premium Customer Service for Data Optimization Enterprise Customers Detect Silent Low Spender Subscribers Support Roaming Business Operations Subscriber Empowerment & Cash Generation Improve costs with efficient traffic and network management Technology Distinctiveness: Network, IT, Cloud 3
Page 1: Enhance QoE, Increase Revenue Assur
Page 5 and 6: Syniverse Real-Time Intelligence (R
Page 7 and 8: Real-Time Intelligence Use Cases Me
Page 9 and 10: Premium Customer Service (PCS) 9
Page 11 and 12: PCS Use Case Flow Welcome! Mobile R
Page 13 and 14: Silent or Low - Spenders (SLS) 19
Page 15 and 16: Are You Sure Every Outbound Roamer
Page 17 and 18: CM Ongoing Analysis Centralized or
Page 19 and 20: BACKUP
Page 21: RTI Platform Customer’s Rules/Opt

Real-Time Platform - Syniverse Technologies

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