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Untitled - Cerebral Palsy League

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Full Operator Accreditation status. Long standing drivers<br />

Carol and John McClure retired after many years of valued<br />

service, making way for some new faces on the team.<br />

The difficulties of finding relief drivers and the impact of<br />

an ageing fleet on maintenance costs remained primary<br />

challenges for the service.<br />

adult services north<br />

It was a very interesting year for Adult Services North, with<br />

a lot of hard work going into adapting to significant changes<br />

and establishing new foundations for high quality service<br />

delivery into the future.<br />

the years to come unless addressed by Government. Potential<br />

implications for clients and services include an inability to<br />

secure prescribed equipment and Workplace Health and<br />

Safety problems.<br />

<strong>Cerebral</strong> <strong>Palsy</strong> <strong>League</strong> of Queensland ( 10 )<br />

Access Employment Service and the business arm of<br />

Printabout were transferred to the <strong>League</strong>’s new Commercial<br />

Division, resulting in a restructure of the region’s management<br />

team and a reorganisation of finances.<br />

Another significant change was the relocation of the region’s<br />

office to Bowen Hills. Previously, the Regional Manager<br />

along with the Adult Therapy and Social Work team worked<br />

out of Head Office in New Farm.<br />

The region experienced high growth in demand for<br />

Accommodation Services, Adult Therapy and Social Work<br />

Services, more sites for Adult Day Services and the continued<br />

development of the North Region Client Consultative<br />

Committee.<br />

Project Officer, Michelle Harris developed in-house<br />

leadership training for aspiring leaders in the region. The<br />

course was particularly successful for those not yet in<br />

leadership roles, as many participants went on to take up<br />

such positions both within the region and externally.<br />

In all, 2006/2007 was a challenging but very rewarding year<br />

for Adult Services North.<br />

Adult Therapy and Social Work<br />

The Adult Therapy and Social Work team performed well<br />

throughout the year, managing the perpetual difficulty of<br />

attempting to meet increased demand without additional<br />

funding. Inadequate funding will create serious problems in<br />

<strong>League</strong> Adult Accommodation Services North<br />

The year was busy for LAAS North, as the team provided<br />

ongoing services to clients.<br />

The service responded to unmet needs within the local<br />

community by commencing services for people in various<br />

emergency and crisis situations. The complex issue of<br />

recruitment together with over-extended services within the<br />

sector led to many service providers being unable to provide<br />

support to new clients. LAAS North attempted to meet these<br />

needs where possible, resulting in the service accepting an<br />

additional 25 clients including three 24 hour households.<br />

Like others in the accommodation services sector, LAAS<br />

North faced recruitment issues throughout the year. To<br />

combat this, a number of strategies were implemented to<br />

lower the turnover of direct support staff. A huge emphasis<br />

was placed on workforce planning and support, resulting<br />

in consistent, skilled and experienced staff retention. The<br />

implementation of senior Personal Care Assistants also<br />

offered an opportunity for staff advancement and resulted in<br />

improved outcomes for clients in all areas of the service.<br />

The service also focused on maintaining the mobile staff<br />

team, with seven staff taking on this role. There are plans to<br />

expand this role with the aim of using these staff for all fillin<br />

shifts both within this service and possibly within other<br />

<strong>League</strong> services.<br />

The after hours service continued to provide extensive<br />

support to clients and direct support staff. LAAS North aims<br />

to streamline processes to ensure high levels of after hours<br />

support is available as required.<br />

Sevenoaks<br />

Staff working at Sevenoaks Fig Tree Pocket continued to<br />

provide support in meeting the lifestyle, healthcare and<br />

recreational needs of 22 residents. Sevenoaks hosted a<br />

birthday celebration and recognition service in June 2007<br />

Pictured: <strong>League</strong> client, Lyn Meehan displays the jewellery she has<br />

made at Pathwayz, Fig Tree Pocket.

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