PSG Welcome Guide 2012 - 2013 - UWC Maastricht
PSG Welcome Guide 2012 - 2013 - UWC Maastricht
PSG Welcome Guide 2012 - 2013 - UWC Maastricht
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<strong>PSG</strong><br />
<strong>Welcome</strong> <strong>Guide</strong><br />
<strong>2012</strong> - <strong>2013</strong><br />
Page | 1
Word of <strong>Welcome</strong><br />
The Parent Support Group (<strong>PSG</strong>) and <strong>Welcome</strong> Committee at United<br />
World College <strong>Maastricht</strong> welcome you to <strong>Maastricht</strong>.<br />
We hope that this <strong>Welcome</strong> <strong>Guide</strong> will be of help to you and your<br />
family in getting settled in the <strong>Maastricht</strong> area. The sooner you get<br />
settled, the sooner you consider it a home from home, a place where<br />
you are just as comfortable and content as if you were home!<br />
We all remember those first few weeks of adjusting to a new country.<br />
This <strong>Welcome</strong> <strong>Guide</strong> was compiled by <strong>UWC</strong> parents. The<br />
information is not exhaustive and is based on our subjective<br />
experience. We try our utmost best to keep this guide up to date.<br />
When you have additional information that is worth a mention,<br />
please do let us know.<br />
Parents at <strong>UWC</strong> <strong>Maastricht</strong> are quite involved at school and the<br />
numerous volunteer-run events and activities are great ways to<br />
meet fellow parents, to make friends with other international<br />
families and to exchange information.<br />
We have all been there, so please do not hesitate to participate and<br />
to approach other parents. Also, feel free to contact your Year<br />
Representative when you have any questions. Most Year<br />
Representatives have been here a little longer and will be able to<br />
help you or point you into the right direction!<br />
A soft copy of this <strong>Welcome</strong> <strong>Guide</strong> can be obtained through the<br />
school web: www.uwc-maastricht.com ---> School Life ---> <strong>PSG</strong> ---><br />
<strong>PSG</strong> <strong>Welcome</strong> <strong>Guide</strong>.<br />
Whether you will be here for a short time or somewhat longer, we<br />
hope you will enjoy your stay!<br />
The <strong>Welcome</strong> Committee<br />
Page | 2
Table of Contents<br />
Important Phone Numbers …..................... 04<br />
General Expat Info …................................. 05<br />
A-Z Information …...................................... 06<br />
Dutch Abbreviations …............................... 35<br />
Useful Search Terms …............................. 37<br />
Useful Dutch Phrases …............................ 38<br />
Books on the Netherlands (English) …...... 39<br />
Children's Books on the Netherlands ….... 40<br />
Page | 3
EMERGENCY NUMBER – ALARM NUMMER<br />
112<br />
is free from any telephone (mobile/cell or land line),<br />
operators speak English and will contact<br />
the appropriate emergency service:<br />
police – politie<br />
ambulance – ziekenauto<br />
fire alarm - brandweer<br />
This Dutch web site includes English information what you should do in emergencies.<br />
In non life-threatening situations<br />
Animal Ambulance (dierenambulance) …......................................<br />
Dentist (tandarts), out-of-hours service, emergency only …..........<br />
Emergency Room (Academisch Ziekenhuis <strong>Maastricht</strong>) …...........<br />
Fire Department <strong>Maastricht</strong> (brandweer) …..................................<br />
First Hart Aid (Academisch Ziekenhuis <strong>Maastricht</strong>) …...................<br />
GGD (Municipal Healthcare Services) ….......................................<br />
Huisartsenpost (HAP)<br />
Out-of-hours services Family Doctor / GP ….................................<br />
Police (politie) …............................................................................<br />
Municipality (<strong>Maastricht</strong>) …............................................................<br />
0900 – 443 3224<br />
0900 - 424 3434<br />
043 - 387 6700<br />
088 – 450 7100<br />
043 – 387 7892<br />
043 – 850 6666<br />
043 - 387 7777<br />
0900 – 8844<br />
043 – 350 5050<br />
Page | 4
EXPAT GUIDES<br />
ACCESS<br />
A no-for-profit organisation intended to bridge the gap between the international<br />
community and English-speaking services available. Through this link you can download<br />
free publications on various subjects.<br />
EXPATICA<br />
An English-language news & information source for people living in, working in or moving<br />
to the Netherlands. Please find attached a copy of their Survival <strong>Guide</strong>.<br />
<strong>Maastricht</strong> Region published "Bright side of Life", Expat <strong>Guide</strong> for the <strong>Maastricht</strong> Region 2010.<br />
<strong>Maastricht</strong> Region is similar to its sister organisation Brainport who published Brainport<br />
Expat <strong>Guide</strong>, an even more detailed guide to life in Eindhoven and the rest of the<br />
Netherlands.<br />
MAASTRICHT MUNICIPALITY (GEMEENTE MAASTRICHT)<br />
The <strong>Maastricht</strong> Municipality web site includes useful information and comes in four languages<br />
(Dutch, English, German and French). The “Inhabitants” Section includes info (English) on:<br />
Municipal Service Desk, mandatory registration, traffic, parking, etc., waste and art & culture.<br />
The “Visitor” Section includes info on traffic, parking, shopping evenings and shopping Sundays.<br />
PROVINCE OF LIMBURG<br />
This English brochure includes information and facts on the province of Limburg.<br />
DUTCH NEWS IN ENGLISH:<br />
• Crossroads, an on-line expat magazine for the <strong>Maastricht</strong> region.<br />
• Dutch News & Dutch Daily News<br />
• Radio Netherlands Worldwide News, news, radio, television and current affairs are all<br />
covered in English and radio is covered in several languages.<br />
OTHER USEFUL ENGLISH WEB LINKS & REFERENCES<br />
• New to Holland, the official website of the Netherlands on immigration<br />
• Dutch Ministry of Foreign Affairs<br />
• Discover the Netherlands, great children‟s website.<br />
• Limburg Development & Investment Company LIOF, informs businesses and<br />
entrepreneurs about possibilities the <strong>Maastricht</strong> Region offers them.<br />
• <strong>Maastricht</strong> Region provides information on living, working, culture, education and housing<br />
in the <strong>Maastricht</strong> Region.<br />
• Charlzz, three countries, four languages, one website and offers an extensive overview of<br />
all leisure activities in the Euregion Meuse-Rhine. This is a great site!<br />
• <strong>Maastricht</strong> Cultural Highlights, your English guide to various cultural events.<br />
• <strong>Maastricht</strong> Tourist Information, Limburg Tourist Information & Limburg Tourist <strong>Guide</strong><br />
• Limburg (Belgium) Tourism, on-line brochures (4 languages), great source of information!<br />
PARENTING, ETC.<br />
• (A)WAY: Belgian parenting magazine in English<br />
• Kingkalli, a free German on-line family magazine:<br />
• Parenting in Holland<br />
• Expat Women, helping women living overseas<br />
• Third-Culture Kids<br />
Page | 5
A-Z INFORMATION<br />
Adapator plugs<br />
After school day care<br />
Airport<br />
Allergy<br />
Amusement & Theme Parks<br />
Animal Farms<br />
A.N.W.B.<br />
A.P.K.<br />
Baby Clinic<br />
Baby-sitters<br />
Bicycles<br />
Bin liners<br />
Birthday<br />
Book shops<br />
Breakfast<br />
Carnival<br />
Car Rental<br />
Cash passport<br />
Child Benefit Allowance<br />
ChipKnip<br />
Christmas<br />
Christmas Markets<br />
Cinema<br />
Citizen Service Number<br />
Cleaning Company<br />
Clothes<br />
Clothing Alerations & Tailor<br />
International Clubs<br />
Coffee places<br />
Conversion Tables<br />
Cultural Youth Pass<br />
Daylight-saving Time<br />
Decathlon (sports shop)<br />
Dentist<br />
DigiD<br />
Dog taxes<br />
Drive-through Restaurants<br />
Driving<br />
Driving licence<br />
Dry-cleaner<br />
Drugstore / Chemist<br />
Dutch Public Holidays<br />
Electricity<br />
Factory Outlets<br />
Fair-trade<br />
Family Doctor / GP<br />
Farm Shops<br />
Fishmonger<br />
Flowers<br />
Furniture & Appliance Shops<br />
Garden Centre<br />
Gelateria<br />
Gift Vouchers<br />
Groceries<br />
Gym<br />
Gym clothes<br />
Haberdashery<br />
Hairdresser<br />
Health Insurance<br />
Health Shop<br />
Home Improvement<br />
Hospital<br />
Ideal<br />
IKEA<br />
IND<br />
Insurances<br />
Integration<br />
International Service Desk<br />
Ironing Service<br />
Junk Mail<br />
Kennel<br />
Kumulus<br />
Kijkwijzer<br />
Language Courses<br />
Language Schools<br />
Launderette<br />
Laundry Service<br />
Library<br />
Light bulbs<br />
Locksmith<br />
Lunch boxes & beakers<br />
<strong>Maastricht</strong> dialiect<br />
<strong>Maastricht</strong> events<br />
Magazines<br />
Markets<br />
Municipal & Regional Health Service (GGD)<br />
Museum Card<br />
MVV<br />
Nightshop<br />
Optician<br />
Organic Food<br />
OV-Chipkaart<br />
Parking<br />
Parking Disk<br />
Passport Pictures<br />
Pet shop<br />
Pharmacy<br />
Photocopy Service<br />
Photographer<br />
Physiotherapist<br />
PYO – pick your own<br />
Postal code<br />
Post office<br />
Play parks<br />
Primark<br />
Public transportation<br />
Queen's Day<br />
Re-cycling<br />
Religion<br />
Restaurants<br />
Season tickets<br />
Second-hand / thrift shops<br />
Shoes<br />
Shoe repair<br />
Shopping centres<br />
Shopphing hours<br />
Shopping Sunday<br />
Sint Nicholas<br />
Skate parks<br />
Smoking ban<br />
Soft play centres<br />
Sports<br />
Souvenirs<br />
Swimming lessons<br />
Take-away meals<br />
Taxi<br />
Telephone & Internet<br />
Telephone, Satellite & Radio<br />
Stations<br />
Theatre<br />
Tip<br />
Tourist Information Offices<br />
Toy Shop<br />
Utilities<br />
Vaccinations<br />
VAT<br />
Veterinarian<br />
Weather forecast<br />
WiFi hotspots<br />
Zoo / Animal parks<br />
Page | 6
A-Z INFORMATION<br />
ADAPTOR PLUGS (OMVORMERS)<br />
These are helpful while you settle in as it takes time to change plugs. All Dutch<br />
electrical sockets use plugs with two circular pins which are standard<br />
throughout much of Northern Europe.<br />
AFTER SCHOOL DAY CARE (NA-SCHOOLSE OPVANG)<br />
MIK (Maatwerk in Kinderopvang) stands for made-to-measure in child care and<br />
is the main childcare provider in the <strong>Maastricht</strong> area. Their web includes<br />
English registration documents. MIK BSO De Vlinderboom, (Kelvinstraat 3,<br />
<strong>Maastricht</strong>) works together with <strong>UWC</strong> <strong>Maastricht</strong>. They provide pre- and after<br />
school daycare for <strong>UWC</strong> students and are open from 7am until 7pm. Also, they<br />
are open during the school holidays.<br />
For information on the Dutch Childcare System click here.<br />
AIRPORT (LUCHTHAVEN/VLIEGVELD)<br />
<strong>Maastricht</strong> has its own airport: <strong>Maastricht</strong> Aachen Airport, Vliegveldweg 90, 6199 AD <strong>Maastricht</strong><br />
Airport. It currently offers flight to several European destinations.<br />
In addition to this airport there are other nearby airports: Brussels Airport, Brussels South<br />
Charleroi, Airport Cologne Bonn Airport, Dusseldorf International Airport, Eindhoven Airport,<br />
Frankfurt Airport, Frankfurt Hahn Airport, Liege Airport, Schiphol (Amsterdam) Airport, Weeze<br />
Airport. easyJet offers cheap flights from Brussels Airport, Cologne Bonn Airport, Düsseldorf<br />
International Airport and Schiphol (Amsterdam) Airport while Ryanair serves <strong>Maastricht</strong>,<br />
Brussels Charleroi, Eindhoven, Düsseldorf Weeze and Frankfurt Hahn.<br />
ALLERGY (ALLERGIE)<br />
Grocery shop Albert Heijn sell the Euroshopper brand which, just as their own<br />
brand (AH Huismerk), has clear allergy labelling. Through this link you can<br />
print an overview of their milk free (melkvrij) and gluten free (glutenvrij)<br />
products. Also, O'Cool, a Belgian food shop chain has a variety of gluten-free<br />
products, while German food shops sell more lactose-free products. Bakeries<br />
such as Bakkerij Paulissen and Bakkerij Steevens have shops in <strong>Maastricht</strong><br />
which sell gluten-free products! IJssalon De Wilg (Akersteenweg 66,<br />
<strong>Maastricht</strong>) specializes in lactose-free, dairy-free, gluten-free and diabetic ice<br />
creams!<br />
Several students at <strong>UWC</strong> have one or more allergies and might be able to pin<br />
point you in the right direction. It is best to contact them through the primary<br />
school office!<br />
AMUSEMENT & THEME PARKS (ATTRACTIEPARKEN)<br />
For a list of Dutch parks click here and for a list of European parks click here.<br />
ANIMAL FARMS (KINDERBOERDERIJEN)<br />
• Daalhoeve Animal Farm, Romeinse baan 200, 6215 SK Daalhof, <strong>Maastricht</strong><br />
• Kinderboerderij De Wieringenberg, <strong>Maastricht</strong>erweg 2b, 6228 XT De Heeg, <strong>Maastricht</strong><br />
• Boerderij Oan Köbbes, Maasvelderweg 1, 6229 XT Heugem, <strong>Maastricht</strong><br />
• Activiteitenboerderij De Grubbe. Vijverdalseweg 1, 6226 NB Scharn, <strong>Maastricht</strong><br />
• Animal Farm Pietersheim, Neerharenweg 3620 Lanaken, Belgium<br />
Page | 7
A.N.W.B. (Algemene Nederlandse Wielrijders Bond)<br />
The A.N.W.B. (the Royal Dutch Touring Club) offers a wide range of services related to<br />
roadside assistance and medical and repatriation assistance abroad, legal assistance, travel,<br />
information products, insurances, selling travel related products and many other products and<br />
services. By becoming a member, they provide free break down assistance via its 850 ANWB<br />
“Wegenwacht” patrols and a total of around 50 dedicated battery vehicles. ANWB offices also<br />
house a Tourist Information Desk (VVV) and a travel agent. They are located at Wijcker<br />
Brugstraat 24, 6221 ED <strong>Maastricht</strong>.<br />
APK (Algemene Periodieke Keuring)<br />
The Dutch vehicle road worthiness test is a Periodic Technical Inspection or General<br />
Regular Safety Inspection. The purpose of the test is to ensure that the vehicle is not a<br />
hazard on the road (it is the equivalent of an MOT in the UK). For further details in English<br />
click here.<br />
BABY CLINIC (CONSULTATIE BUREAU)<br />
The consultatiebureau is a health clinic and will be responsible for providing routine healthcare<br />
and checking the development of your child from birth until primary school at the age of 4.<br />
Groene Kruis Dominicura runs baby clinics in <strong>Maastricht</strong> and surrounding areas and can be<br />
contacted on 043 - 3690 680. When your child turns 4 routine health care is taken over by<br />
Municipal & Regional Health Service (GGD), Gelissendomein 8, 6229 GJ <strong>Maastricht</strong><br />
BABY-SITTERS (OPPAS)<br />
Some families who have been here a little longer might be able to help. Some secondary<br />
school students are keen to earn some extra pocket money and some families use university<br />
students to help out. Please do check the notice board at school (near primary school office)<br />
where students regular leave their details or the “Parent Info” page (school life → <strong>PSG</strong> →<br />
Parent Info).<br />
BICYCLES (FIETSEN)<br />
Cycling is popular as a form of daily transport. Wearing a helmet is not required by law and<br />
therefore still optional. For further information: biking in <strong>Maastricht</strong> and where to park your bike<br />
in <strong>Maastricht</strong>. All bike parks are still for free, but a charge of 50 Euro cent per bike could soon<br />
be introduced. You can rent a bike (both adult and children's bikes) at Orangebike, Sint<br />
Jacobstraat 4. Interested in buying one, <strong>Maastricht</strong> has several bikes shops where you can buy<br />
new and second-hand bikes. Fietsspecialist "Aon de Stasie" (Stationsplein 26) is a bike shop<br />
next to <strong>Maastricht</strong>'s Railway Station which sells”, rents and repairs bikes. Jules & You also<br />
offers a used bikes buying and selling service.<br />
Would you like to learn how to bike? Need a refresher how to stay on? Wondering about road<br />
signs, the proper size of a bike or where to go for a nice trip? The <strong>Maastricht</strong> Bicycle School<br />
offers an English course for both adults and children which consists of 3 parts: riding skills,<br />
traffic rules and signs for cyclists (including how to drive safely and legal requirements), basis<br />
bike maintenance (simple techniques for mending tires and exchanging inner tube). Price per<br />
part amounts 15 Euro. For further details: bikeschoolmaastricht@gmail.com.<br />
BIN LINERS / GARBAGE BAGS (RESTZAKKEN)<br />
You can only use special red coloured city council bin liners or garbage<br />
bags! Most grocery shops sell these bags at their customer service<br />
counter. For further information: <strong>Maastricht</strong>'s Waste Policy.<br />
BIRTHDAY (VERJAARDAG)<br />
Cake (Taart)<br />
If you plan to bake your own cake you might like to know that Dutch supermarkets do sell icing<br />
Page | 8
pens. Amazing Oriental, the Asian food shop at Mosae Forum <strong>Maastricht</strong>, does sell “‟Betty<br />
Crocker” type cake mix and food colouring. Food colouring can also be purchased at Jamin<br />
(Brusselse Poort 43), Cook shop "Kookhuis aan de Maes" (Markt 16-18) and Belgian<br />
supermarkets.<br />
Bakeries and grocery shops sell regular cakes. Carrefour in Belgium sell cakes (sponge cakes<br />
with sugar paste) which are very similar to English cakes. However, if you are after a special<br />
and/or personalized cake, then you should go to a bakery such as Patisserie Noblesse<br />
(Scharnerweg 37) or Patisserie De Vries (Brusselse Poort 85). They have special cake books<br />
from which you can order personalised novelty cakes. Alternatively, you can also order through<br />
Blueberry's Cupcakes or Jayne's Cupcakes. You can also order a “taart op maat” cake at Hema<br />
(Grote Staat 10).<br />
Decorations, etc. (Versiering)<br />
Grocery shops, toy shops, Action (Scharnerweg 66), Blokker (Muntstraat 39-41), Hema (Grote<br />
Staat 10) and Xenos (Entre Deux, Spilstraat 6c – 20) sell a good variety of birthday invitations,<br />
decorations, party bags, etc. If you are after helium balloons, piñata‟s, and so on then pay a<br />
visit to In't Panhuis (Markt 74) or the Funny Deco Store (Clavecymbelstraat 68).<br />
Party Ideas (Kinderpartijtjes)<br />
Please find attached a few ideas of birthday party venues!<br />
Afrikacentrum Cadier & Keer<br />
Bisschopsmolen <strong>Maastricht</strong><br />
Bonnefanten Museum <strong>Maastricht</strong><br />
Bowling <strong>Maastricht</strong><br />
Bowling & Soft Play Schin op Geul<br />
Cargo Maasmechelen & All In Echt<br />
Discover Corner – Ontdekhoek<br />
Fun Valley (Dagstrand Oost-Maarland)<br />
Funville<br />
GoGo Valkenburg<br />
Happy Kidz<br />
Hoensbroek Castle<br />
Kralen & Zo<br />
<strong>Maastricht</strong> Underground<br />
McDonalds Geusselt, <strong>Maastricht</strong><br />
Mosaic Workshop <strong>Maastricht</strong><br />
Natural History Museum <strong>Maastricht</strong><br />
De Pannekoekenmolen Gulpen<br />
Pietersheim Lanaken (Belgium)<br />
Rocca Climbing, Gulpen<br />
Sterrenland at Brasserie Dali<br />
De Valkenier, Valkenburg<br />
Velvet Caves, Valkenburg<br />
Presents (Verjaardagskadootjes)<br />
In addition to regular toys shops (see Toy Shops), shops like Action (Scharnerweg 66), Blokker<br />
(Muntstraat 39-41), Kruidvat (Mosae Forum 139), Wibra (Sint Amorplein 7a), Xenos (Entre Deux,<br />
Spilstraat 6C-20), Zeeman (De Leim 5) and even non-food sections at supermarkets offer a<br />
good selection too.<br />
BOOK SHOP (BOEKWINKEL)<br />
• Amazon is a great way to get books in your own language. Shipping fees have come<br />
down and you get your books within a week. Bol is the Dutch version of Amazon!<br />
• De Slegte (Grote Staat 53), on second floor they have reasonably cheap second-hand<br />
English books!<br />
• Selexyz Dominikanen (Dominicanerkerkstraat 1). This is a great book shop which is<br />
located in a renovated church and includes a Coffeelovers outlet. They also carry a<br />
selection of foreign books, English books on the Netherlands and have a great children‟s<br />
books section. Please find attached another interesting link about this book shop.<br />
• Sarah Hassall has recently become an Usborne Representative and lives in the <strong>Maastricht</strong>.<br />
When interested, feel free to directly contact her: sarahhassall@hotmail.com<br />
• De boekenwurm (Mariastraat 6) is a children's book shop.<br />
• A couple of times a year an English book shop organize a book fair at <strong>UWC</strong> <strong>Maastricht</strong>.<br />
Also, MECC <strong>Maastricht</strong> is host to an annual book fair “Boekenfestijn” which includes a<br />
good selection of foreign books. This fair takes place end of April, beginning of May.<br />
• Second-hand shops (see Second-hand Shops) also sell foreign second-hand books!<br />
• Centre Ceramique (Avenue Ceramique 50) is home to <strong>Maastricht</strong>‟s largest library and also<br />
offers a selection of foreign books. Children and teenagers (
<strong>Maastricht</strong> area.<br />
BREAKFAST (ONTBIJT)<br />
There are a few places in and around <strong>Maastricht</strong> where you can now enjoy breakfast and<br />
which are worth a mention. Hotels, e.g. Van der Valk <strong>Maastricht</strong> (Nijverheidsweg 35) next to<br />
<strong>UWC</strong> <strong>Maastricht</strong> and 't Hierderhepke (Burgemeester Cortenstraat 49) are great places to<br />
have breakfast. Also, Ikea Heerlen In de Cramer 142, 6412 PM Heerlen (09:00-10:30) and<br />
Hema <strong>Maastricht</strong>, Grote Staat 10, 6211 CW <strong>Maastricht</strong>, (09:00-10:00) both offer breakfast for<br />
only 1 Euro per person!<br />
CARNIVAL (CARNAVAL)<br />
Dutch carnival has the same origins as carnival in other parts of the world: a short period of<br />
excess before a long one of fasting during Lent. It is celebrated in the Netherlands with<br />
particular passion in the Catholic provinces of North Brabant and Limburg, where virtually all<br />
businesses except cafés and restaurants close for three days. In <strong>Maastricht</strong>, Carnival begins<br />
with the running up the flagpole of "het mooswief" (<strong>Maastricht</strong> dialect for the green-grocerwoman)<br />
and the firing of the cannon on Vrijthof square. These events are followed by a grand<br />
procession. Despite the cold, people get dressed up and go from café to café singing songs,<br />
participating in parades and consuming large quantities of beer.<br />
During the run up to Carnival, toy shops and department stores like Blokker (Muntstraat 39-41)<br />
V&D (Grote Staat 5-15) etc. sell carnival outfits, accessories and other decorations. Two other<br />
shops worth a mention are In't Panhuis (Markt 74) and Karnevalswierts Heerlen (Winkelcentrum<br />
't Loon, Homerusplein, 6411 AW Heerlen). Carnival is also the time to buy Halloween outfits<br />
since they will not be on sale later in the year. Please find attached an interesting link on<br />
Carnival in <strong>Maastricht</strong> and what to expect!<br />
CAR RENTAL (AUTOVERHUUR)<br />
For further info, please click here.<br />
CASH PASSPORT<br />
A cash passport is a prepaid currency card and a convenient and secure way to carry foreign<br />
currency. Chip and PIN protected, 24/7 Global Emergency Assistance service with free<br />
replacement funds up to the available balance on the card and no risk of identity theft and fraud<br />
to your personal bank account. For further details click here.<br />
CHILD BENEFIT ALLOWANCE (KINDERBIJSLAG)<br />
Child Benefit Allowance is money from the government towards the expenses of raising a child.<br />
If you live or work in the Netherlands and you have a child or children under 18, you will be<br />
entitled to Dutch child benefit. Sociale Verzekeringsbank (SVB) is the organization that<br />
implements national insurance schemes in the Netherlands.<br />
CHIPKNIP<br />
The chipknip is a smart card which can be uploaded with virtual cash via special<br />
machines at banks. It is designed to pay for small items and parking meters.<br />
CHRISTMAS (KERSTMIS)<br />
Christmas Day (25 December) is normally reserved for religious observances and family<br />
gatherings. Boxing Day (26 December) is also a holiday in the Netherlands. Originally, Dutch<br />
people did not exchange presents at Christmas, but this tradition has now become more<br />
popular. However, most Dutch children still assume that only Sinterklaas will shower them with<br />
presents on 5 th December. Please see “Sint Nicholas” section for further details about this<br />
Dutch tradition.<br />
CHRISTMAS MARKETS (KERSTMARKTEN)<br />
There are many Christmas Markets leading up to Christmas. From late November through<br />
early January, Vrijthof square turns into Magical <strong>Maastricht</strong>! The Christmas Markets in<br />
Valkenburg (the Netherlands), Aachen and Monschau (Germany) and Hasselt & Liege<br />
Page | 10
(Belgium) are all worth a visit!<br />
CINEMA (BIOSCOOP)<br />
Most films are shown in their original language and subtitled in Dutch. A few foreign films aimed<br />
at younger children are shown in two versions: the original (subtitled) version, advertised as OV<br />
(originele versie / original version), and a version dubbed into Dutch for those who may be too<br />
young to read. Make sure you specify which version you want to see when buying tickets.<br />
Movies are shown with a pause, a 10 minute break to buy snacks and/or going to the toilet!<br />
<strong>Maastricht</strong> has 2 cinemas: Pathe <strong>Maastricht</strong> (Wilhelminasingel 39) and Lumiere<br />
(Bogaardenstraat 40B). There are also cinemas in neighbouring Lanaken and Maasmechelen<br />
(Belgium). Prices of Belgian cinema tickets are cheaper and some other bonuses are the free<br />
parking, generous seats and plenty of leg space. Also, be aware that the selection of movies<br />
shown in Dutch and Belgian cinemas may vary and that OV (original version) movies are quite<br />
often shown during evenings only!<br />
CITIZEN SERVICE NUMBER (BURGERSERVICENUMMER)<br />
The Citizen Service Number (Burgerservicenummer (BSN)) is a unique personal ID number of<br />
every citizen who is registered in the population register (Municipal Personal Records Database)<br />
at the municipal authorities and the successor to the „SoFi‟ number. The citizen service number<br />
will be used by all government organisations and used on tax forms but it will also cover medical<br />
care, education and more or less every other point of contact with the authorities.<br />
CLEANING COMPANY (SCHOONMAAKBEDRIJF)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list cleaning companies under<br />
“schoonmaakbedrijven”. It also pays off to ask around and check notice boards at supermarkets<br />
where some people offer domestic help.<br />
CLOTHES (KLEDING)<br />
<strong>Maastricht</strong> has a good selection of clothes shops and quite a few clothing brands have a<br />
<strong>Maastricht</strong> shop. Here is a small selection of some main shops: Department store Bijenkorf<br />
(Achter het Vleeshuis 26), C&A (Grote Staat 29), Hema (Grote Staat 10), H&M (Mosae Forum<br />
99), Name It <strong>Maastricht</strong> (Munstraat 20), V&D (Grote Staat 5-15), Wibra (St. Amorsplein 7A),<br />
Zara (Spilstraat 6a - 10), Zeeman (De Leim 5).<br />
CLOTHING ALTERATIONS & TAILOR (KLEDINGREPARATIES/KLEERMAKER)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list clothing alterations and<br />
repairs/tailor under “kledingreparaties” and “kleermaker”.<br />
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INTERNATIONAL CLUBS (INTERNATIONALE CLUBS)<br />
Alliance Francaise des Pays-Bas - <strong>Maastricht</strong> is an organisation whose mission is to<br />
promote French language and culture outside France.<br />
Genootschap Nederland-Engeland Zuid-Limburg promotes links between the United<br />
Kingdom and the Netherlands.<br />
International Women's Club South-Limburg promotes networking between women of<br />
many ages, cultures and backgrounds. In addition to the already established<br />
International Women's Club, a Junior International Women's Club was founded in 2011.<br />
They are part of the International Women's Club and often meet for drinks, cinema<br />
visits and runs through <strong>Maastricht</strong>.<br />
Lions Club <strong>Maastricht</strong> Mondial is an English-speaking and mixed club, which was<br />
founded in 1994, making it probably unique in the Netherlands. Also, when interested<br />
in becoming a member, please contact secretary via their web.<br />
<strong>Maastricht</strong> International Playgroup (e-:mail: mipmip@home.nl) is a wonderful way to<br />
meet other international families and they provide an English-speaking environment for<br />
parents to socialize and relax with their children (0-4). They meet weekly from 09:00<br />
until noon at Judo Hall "The Dojo" which is near <strong>UWC</strong> <strong>Maastricht</strong>. No membership is<br />
required!<br />
COFFEE PLACES (KOFFIE- EN LUNCHROOMS)<br />
The Dutch love their cup of coffee. Please find attached just a few places in town where you<br />
can enjoy a nice brew or other hot/cold drink.<br />
� Brasserie at Van der Valk hotel (Nijverheidsweg 35), this hotel is next to <strong>UWC</strong> <strong>Maastricht</strong>.<br />
Several mums frequently meet here for a drink after drop off.<br />
� Coffeelovers, has 3 <strong>Maastricht</strong> outlets (Plein 1992, Visitor Centre at <strong>Maastricht</strong> University<br />
and Selexyz Dominicanen)<br />
� Douwe Egberts Cafe <strong>Maastricht</strong>, Entre Deux, Spilstraat 6a-17<br />
� La Place at Entre Deux, Entre Deux, Spilstraat 6b-10<br />
� La Place at V&D <strong>Maastricht</strong>, Grote Straat 5-15<br />
� Teazone, Koestraat 9<br />
CONVERSION TABLES (OMREKENTABELLEN)<br />
For further information click here or for more details on the metric system click here.<br />
CULTURAL YOUTH PASS (CULTUREEL JONGEREN PASPOORT - CJP)<br />
To encourage young people (12-27) to take an interest in culture, the cultureel jongeren<br />
paspoort (CJP – Cultural Youth Pass) has been introduced. It costs € 15 and can be bought at<br />
the VVV (tourist information office), theatres and through their web. It offers considerable<br />
reductions for many events, as well as an overview of what is happening on the culture scene in<br />
the Netherlands.<br />
DAYLIGHT-SAVING-TIME<br />
The clocks go forward by one hour at 2am on Sunday morning on the last weekend in April,<br />
marking the beginning of zomertijd (summer time), internationally known as daylight-saving time.<br />
The Netherlands scrapped the principle of summer time in 1939 but reintroduced it in 1977 at<br />
the height of the oil crisis. Without this changing of the clock, it would start getting light at<br />
3.30am by mid-June. The clocks go back again in the last weekend in October (wintertijd).<br />
DECATHLON<br />
Decathlon, Wiebachstraat 75, 6466 NG Kerkrade (opposite Roda JC soccer stadium) is a<br />
mega sports shop, good value for money.<br />
DENTIST (TANDARTS)<br />
Dentists are listed in the Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) under<br />
“tandartsen”. Finding a dentist in the Netherlands is much like finding a doctor, although you<br />
do not need to find one located in your neighbourhood.<br />
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Dentists have an on-call service for each other. In non-emergencies at weekends, you should<br />
phone the ordinary number for your dentist to find out who is on call.<br />
Smile Dental Studio (Akersteenweg 104) is an international practice near <strong>UWC</strong> <strong>Maastricht</strong><br />
and Royakkers Tandheelkunde (Achter de Comedie 12a) is recommended by Jules & You.<br />
DigiD AUTHORISE (Digid Machtigen)<br />
The Dutch Government has introduced a new system, DigiD Authorise (DigiD<br />
Machtigen, in Dutch), which will enable tighter privacy in the use of citizens' Digital<br />
Identity (DigiD), it was announced on 28 February 2011. The Tax Administration<br />
(Belastingdienst, in Dutch) has been the first user of the system.<br />
The Dutch are able to access an increasing number of online services offered by Dutch<br />
government agencies by using their DigiD. However, DigiD is as personal as the PIN of a<br />
debit card, and so it is important not to share it with others. Nonetheless, sometimes it is<br />
helpful for someone else to arrange matters on your behalf. As a result, DigiD Authorise has<br />
been introduced in order for someone to assist a citizen without needing to know that<br />
citizen's DigiD details<br />
DOG TAXES (HONDENBELASTING)<br />
Dogs must be registered at the local town hall (gemeente) and an annual tax must be paid to<br />
the tax office (Belastingdienst).<br />
DRIVE-THROUGH RESTAURANTS<br />
Drive-through restaurants are not very common in the Netherlands. McDonald's <strong>Maastricht</strong><br />
De Geusselt, Stadionplein 2, 6225 XW <strong>Maastricht</strong> (next to <strong>Maastricht</strong>'s football stadium) is<br />
the only restaurant in town that offers this service.<br />
DRIVING (AUTORIJDEN)<br />
The Dutch Ministry of Transport, Public Works & Water Management (Ministerie van Verkeer<br />
& Waterstaat) has published an English publication: Road Traffic Signs & Regulations.<br />
DRIVING LICENCE (RIJBEWIJS)<br />
The RDW (Rijksdienst voor Wegverkeer) issues Dutch driving licenses and includes English<br />
information on their web.<br />
DRY-CLEANER (STOMERIJ)<br />
<strong>Maastricht</strong> offers a good variety of dry-cleaners (stomerijen), just check Yellow Pages and the<br />
<strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids). Some of them also do repairs/alterations and offer<br />
shoe repair services. Wasserij Stomerij 't Washoes (Burgemeester Cortenstraat 25) is very<br />
close to <strong>UWC</strong> <strong>Maastricht</strong>.<br />
DRUGSTORE / CHEMIST (DROGIST)<br />
There is a difference between a drugstore / chemist (drogist) and a pharmacy (apotheek).<br />
Drugstores (such as DA Drogisterij & Parfumerie, Etos, Kruidvat and De Tuinen) supply nonprescription<br />
medications, general toiletries, cosmetics, etc. Pharmacies are the only outlets for<br />
prescription drugs. Also, supermarkets like Albert Heijn, C1000 and Plus sell non-prescription<br />
medications.<br />
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DUTCH PUBLIC HOLIDAYS (NEDERLANDSE FEESTDAGEN)<br />
The Dutch word for Public Holiday is feestdag. Banks, schools and shops are closed on public<br />
holidays and public transport is limited. Police stations and hospitals do NOT close. Public<br />
holidays that fall on a weekend are not forwarded!<br />
Nieuwjaarsdag New Year's Day (01 January)<br />
Goede Vrijdag, Eerste & Tweede Paasdag Good Friday, Easter Sunday & Easter Monday<br />
Koninginnedag Queen's Day (30 April)<br />
Hemelvaartsdag Ascension Day<br />
Eerste & Tweede Pinksterdag Whit Sunday & Whit Monday (Pentecost)<br />
Eerste & Tweede Kerstdag Christmas Day & Boxing Day (25 & 26 December)<br />
ELECTRICITY (ELECTRA)<br />
Many utilities companies offer integrated services, providing both gas and electricity supplies.<br />
For further details click here.<br />
FACTORY OUTLETS<br />
• Maasmechelen Village Outlet (Zetellaan 100, 3630 Maasmechen, Belgium) is a Factory<br />
Outlet which is located in Maasmechelen, Belgium and part of the Chic Outlet Shopping<br />
Villages. Monday-Friday: 10:00-18:00, Weekends: 10:00-19:00, free parking. This outlet<br />
consists of more than 95 shops, several restaurants and a cinema.<br />
• Designer Outlet Roermond (Stadsweide 2, 6041 TD Roermond) is part of the<br />
McArthurGlen Designer Outlet chain and located in Roermond, north of <strong>Maastricht</strong>. This<br />
outlets consists of more than 100 shops and several restaurants. Monday-Sunday: 10:00-<br />
19:00 and Thursday: 10:00-20:00, no free parking though!<br />
FAIR-TRADE<br />
Dutch grocery shops sell more and more fair-trade products. The Fair-trade mark is an<br />
independent consumer label which appears on Dutch products as a guarantee that they have<br />
been certified against internationally agreed Fairtrade standards and indicates that the product<br />
has been certified to give a better deal to the producers involved. At Albert Heijn look out for<br />
"puur&eerlijk fairtrade" or Max Havelaar products while Albert Heijn, C1000, Jumbo and Plus<br />
all sell "fair trade original" products. <strong>Maastricht</strong> also has two Fair-trade shops: "dit is waar" (St.<br />
Amorsplein 5) and Wereldwinkel <strong>Maastricht</strong> (Brusselselstraat 7).<br />
FAMILY DOCTOR / GP (HUISARTS)<br />
In the Netherlands, the family doctor (huisarts) is the key in the world of health care, treating<br />
patients for basic non-surgical problems and providing consults for most of your general health<br />
questions. The huisarts also serves as your link to most other services such as hospitalization,<br />
specialists, midwifery, physical therapy, etc. They are listed under “Gezondheidszorg” or<br />
“Artsen” and in the Yellow Pages and <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) under<br />
“(huis)artsen”. For out-of hours emergency services: Huisartsenpost (HAP) - 043 - 387 7777.<br />
FARM SHOPS (BOERDERIJWINKELS)<br />
On the outskirts of <strong>Maastricht</strong>, there are several farms that have a shop where you can buy<br />
fresh local produce. De Poshoof, Postbaan 8, 6218 HT <strong>Maastricht</strong> is a shop where you can buy<br />
fresh white aspargus, strawberries and other local produce and they also sell products from<br />
other local suppliers, e.g. Hoeve Nekum wine. Bemelen near <strong>Maastricht</strong> has two farm shops<br />
that are worth a mention too: Bemelerhof, Bemelerweg 3206226 NE and Vaessen, Oude<br />
Akerstraat 4a. Last but not least, this area is also know for its fruit produce, so look out for fruit<br />
stalls (strawberries, cherries, etc.) when you are passing through neighbouring villages in the<br />
summer months, well worth a stop!<br />
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FISHMONGER (VISWINKEL)<br />
<strong>Maastricht</strong> has a few fishmongers. Although supermarkets sell fish too, the best way to stock up<br />
on fresh fish is Friday market (08:00-13:00) at the “Markt” where you can buy a good variety of<br />
fresh, smoked and fried fish. This market is next to the regular market towards the Boschstraat.<br />
FLOWERS (BLOEMEN)<br />
You are spoilt for choice when it comes to flowers which you can either buy at the market,<br />
supermarket or flower shop. flower shop Savelkoul (De Leim 8) is near <strong>UWC</strong> <strong>Maastricht</strong> and<br />
depending on your budget and choice of flower/colour, they put together a fresh bouquet of<br />
flowers. There is also Bloemen Leliveld De Heeg (Rijksweg 60) and Garden Centre Intratuin,<br />
(Molensingel 75). Most flower shops offer deliveries, should you wish to order a bouquet for a<br />
friend. Through Regiobloemist (English) you can order flowers too and this service delivers<br />
fresh flowers in every city in the Netherlands. For international deliveries, Fleurop-Interflora is<br />
the largest floral company in the world, offering an international floral delivery network in over<br />
150 countries.<br />
FURNITURE & APPLIANCE SHOPS (MEUBELS & HUISHOUDELIJKE APPARATEN)<br />
• BCC (Beek or Heerlen): for white goods, televisions, computer equipment, audio, digital<br />
cameras and mobile communication devices.<br />
• Dixons: a high street chain selling consumer electical goods, such as audio equipment,<br />
computers, kitchen appliances and mobile phones.<br />
• IKEA: the largest chain of furniture shops in the world. For indoor and outdoor furniture,<br />
sofas, dining tables and chairs, book shelves and so on. IKEA is situated at Furniture<br />
Boulevard Heerlen which has its own railway station too: Station Heerlen Woonboulevard.<br />
• Media Markt: chain of stores selling a wide range of white goods (fridges, washing<br />
machines, cookers), kitchen equipment, computers and so on. They are located at<br />
Franciscus Romanusweg 2, 6221 AE <strong>Maastricht</strong>.<br />
GARDEN CENTRE (TUINCENTRUM)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list Garden Centres under<br />
“tuincentrum”. Aveve, Groenrijk, Intratuin are all part of a chain. Intratuin has a shop in<br />
<strong>Maastricht</strong> (Molensingel 75) but an even bigger shop in Heerlen, next to Ikea (In de Cramer 144,<br />
6412 PM Heerlen). Another great garden centre is Gronsveld garden centre (Rijksweg 6, 6247<br />
AH Gronsveld). Home Improvement shops also sell garden plants and accessories. Garden<br />
centres are also the place to stock up on seasonal and Christmas decorations.<br />
GELATERIA (IJSSALON)<br />
• Australia Homemade, St. Amorsplein 1, 6211 GT <strong>Maastricht</strong><br />
• Gelateria Luna Rossa, Hoogbrugstraat 45, 6221 CP <strong>Maastricht</strong><br />
• Gelateria Luna Rossa, Graanmarkt 4, 6211 HG <strong>Maastricht</strong><br />
• IJssalon De Wilg, Akersteenweg 66, 6227 AB <strong>Maastricht</strong><br />
This gelateria specializes in dairy-free, lactose-free, gluten-free, diabetic ice creams.<br />
• IJssalon Venezia, Nieuwstraat 10, 6211 CS <strong>Maastricht</strong><br />
GIFT VOUCHERS (CADEAUBONNEN)<br />
Boncadeau can be purchased at post offices and redeemed at 12 different Dutch chain shops.<br />
VVV Cadeaubon (tourist information office) can be redeemed at 167 <strong>Maastricht</strong> shops! For an<br />
overview of more gift vouchers click here. Shops such as Hema (Grote Staat 10), Douglas<br />
Perfumery (Grote Staat 26) and book shop Selexyz Dominicanen (Dominicanerkerkstraat 1) sell<br />
gift vouchers too.<br />
GROCERIES (BOODSCHAPPEN)<br />
Shopping in the Netherlands is a very different experience.<br />
• The first thing you learn as a Dutch shopper is that you must provide your own bag. They<br />
do not have bags for you unless you want to buy one!<br />
Page | 15
• Trolleys (winkelwagens) are coin operated, remember to take a 50 Euro cent coin with you.<br />
You can also get a free key ring that includes a special trolley coin at Albert Heijn<br />
(customer service desk).<br />
• Plastic (PET) soft drinks bottles carry a 25 Euro cent deposit (statiegeld). Glass beer<br />
bottles carry a 10 Euro cent deposit with a further 1.50 Euro deposit for the plastic crate.<br />
When you return empty bottles there is a machine that collects them and gives you a<br />
receipt which you have to redeem at the checkout counter / customer service desk.<br />
• You can find almost everything you want but there are speciality shops such as the<br />
butcher (slager), the fresh bakery (bakker), and fishmonger (viswinkel).<br />
• The “Food Shopper‟s <strong>Guide</strong> to Holland - Ada Henne Koene (€ 11.95)” is a great book and<br />
will provide you with the English and Dutch names of a broad array of food.<br />
• Shops are not open 24 hours and most are closed on Sundays. For further information on<br />
shopping evening and shopping Sundays: <strong>Maastricht</strong> Shopping.<br />
• <strong>Maastricht</strong> also has a night shop "Nightshop <strong>Maastricht</strong>" (Stationsstraat 5).<br />
Albert Heijn at <strong>Maastricht</strong> railway station is open on Sunday (08:00-22:00) while their<br />
Scharnerweg shop is open until 10pm on week days.<br />
Albert Heijn (09:00-18:00), Aldi (11:00-17:00) and Jan Linders (09:00-17:00) in nearby<br />
Valkenburg are open on Sunday too.<br />
Some <strong>Maastricht</strong> bakeries such as Bakkerij Paulissen, Patisserie Noblesse and Patisserie<br />
Peter Lemmens open for a couple of hours on Sunday morning, just like some shops in<br />
neighbouring Belgium. Grocery Shop Delhaize (Maaseikersteenweg 231), Nulens Bakery<br />
(Brugstraat 9) and flower shop Leliveld (Brusselseweg 810) are all located in Smeermaas<br />
and open on Sunday morning (08:30-13:00)!<br />
THE NETHERLANDS<br />
Albert Heijn has several shops in <strong>Maastricht</strong> from a small shop at <strong>Maastricht</strong>‟s railway<br />
station to an XL shop at indoor shopping mall Brusselse Poort.<br />
Aldi & Lidl are German discount grocery shops. You might be surprised, their shops in<br />
native Germany have a bigger and slighter different selection (more organic products).<br />
Since they have shops all over Europe, you have no difficulty figuring out what you are<br />
buying since their labelling comes in many different languages!<br />
C1000, Jan Linders, Jumbo, Spar<br />
BELGIUM<br />
Carrefour Liege<br />
Colruyt (similar to Aldi & Lidl), Kiezelweg 16, 3620 Veldwezelt<br />
Cora, Chaussée de Tongres 269, 4000 Rocourt<br />
Delhaize<br />
GERMANY (great to stock up on breakfast cereals, more choice and bigger boxes!)<br />
Kaufland<br />
Real<br />
REWE CITY Markt<br />
FOOD FROM HOME<br />
There are quite a few shops in and around <strong>Maastricht</strong> where you can buy “food from home”.<br />
Most Dutch supermarkets have a foreign food section. Jumbo (Franciscus Romanusweg 2,<br />
Mosae Forum & Malbergsingel 74) offers a good selection, including a small halal meat section!<br />
Also, families frequently travel back and forth to their home country so do not hesitate to ask!<br />
African Food:<br />
Afrikana, Grote Gracht 55, 6211 ST <strong>Maastricht</strong> (they also sell Indian flour and spices)<br />
Raja Market, Alexanderstrasse 82-84, 52062 Aachen, Germany<br />
Page | 16
American & British Food:<br />
Food from home, Dusseldorf (Germany), Kurfurstenstrasse 28, 40211 Düsseldorf<br />
Gourmet Food & Gift, Brussels (Belgium), 186 Rue Stevin, 1000 Brussels, Belgium<br />
<strong>Maastricht</strong> based on-line expat shop<br />
Stone Manor, near Brussels (Belgium), Rue Theophille Delbar 8a, 1410 Waterloo<br />
Please note that the Amazing Oriental also sells American food (macaroni and cheese,<br />
maple syrup, crackers, food colouring and so on)!<br />
Asian Food (Chinese, Indian, Indonesian, Japanese, Korean, Thai, etc.):<br />
Düsseldorf (Oberkassel) has the largest Japanese population in Germany and Europe!<br />
Amazing Oriental, Mosae Gusto <strong>Maastricht</strong><br />
San Wah, Sint Antoniuslaan 37, 6221 XJ <strong>Maastricht</strong><br />
Toko, Markt 63, 6211 CL <strong>Maastricht</strong><br />
Dae-Yang , Immermannstrasse 21, 40210 Düsseldorf, Germany<br />
HARU Chan, Rue des Begonias, 1170 Brussels, Belgium<br />
KEN Chan, 120 Rue Kelle, 1150 Brussels, Belgium<br />
Raja Market, Alexanderstrasse 82-84, 52062 Aachen, Germany<br />
Shilla, Brussels (Belgium), Brusselsesteenweg 410, 3090 Overijse, Belgium<br />
Shockiku, Dusseldorf (Germany), Immermannstrasse 15, 40210, Düsseldorf, Germany<br />
Super Store Tagawa, Chaussée de Vleurgat 119, 1000 Brussels, Belgium<br />
Greek Food:<br />
There is a large Greek community in Aachen and a smaller one in Maasmechelen, Belgium<br />
Elfo, Schönebergstraße 29, 52068 Aachen, Germany<br />
Irish Food:<br />
The Cottage, Annastraße 36, 52062 Aachen, Germany<br />
Italian Food<br />
There is a large Italian community in Genk and Maasmechelen (Belgium)<br />
Baldi Supermarkt, Oude Baan 137-139, 3630 Eijsden (Maasmechelen), Belgium<br />
Da Gianni (bakery), Oude Baan 153, 3630 Eisden (Maasmechelen), Belgium<br />
open on Sunday morning, great Italian breads, focaccia‟s and pizza‟s!<br />
Delhaize, a Belgian grocery chain shop also sell a good variety of Italian food.<br />
Felicetti, Thomasboslaan 86, 3630 Maasmechelen, Belgium<br />
Page | 17
Jewish (Kosher) Food:<br />
Hoffy's, Lange Kievitstraat 52, Antwerp, Belgium, +32 3 234 3535<br />
Pasternak Kosjer Producten, Zwanenveld 37-30, 6538 XX Nijmegen, 024 8485169<br />
Kosher4u, Lamorinièrestraat 25, 2018 Antwerp, Belgium, +32 4 84 223 119<br />
Middle Eastern Food:<br />
• Carthage Markt “Halal”, Koning Clovisstraat 3a, 6226 AE <strong>Maastricht</strong><br />
• Icen Markt, Oude baan 62.64, 3630 Eisden (Maasmechelen), Belgium<br />
• Mini Super Persia, Boschstraat 103, <strong>Maastricht</strong><br />
• Turkish Halal supermarket Yildiz Plaza, Holsteinbastion 49, 6217 LZ <strong>Maastricht</strong><br />
Nordic Food:<br />
Ikea, In de Cramer 142, 6412 PM Heerlen has a small food shop.<br />
Scanshop, Chaussee de Tervuren 133, 1410 Waterloo, Belgium<br />
Polish Food:<br />
Polski Sklep "Lidya" A. Thijmstraat 67, 5921 BB Venlo<br />
Polish Delicatessen, Rijksweg 98, Geleen<br />
Swojskie Jadlo, Kuringersteenweg 132 3500 Hasselt, Belgium<br />
Russian Food:<br />
MixMarket, Sittarder Straße 30, 52078 Aachen, Germany.<br />
Several <strong>UWC</strong> famlies weekly go to this shop and love it! They also sell Asian, Balkan,<br />
Polish, Romanian and Turkish food!<br />
Spanish Food:<br />
Bon Bini Valencia Frankenstraat 149, 6224 GM <strong>Maastricht</strong><br />
Turkish Food:<br />
Turquoise Mosae Gusto, Laag Mosae Forum 15, 6211 DV <strong>Maastricht</strong><br />
GYM (SPORTSCHOOL)<br />
<strong>Maastricht</strong> has several gyms. Yellow pages lists gym under “sportschool”. Two gyms are worth<br />
a mention. Several <strong>UWC</strong> families are a member of these gyms, who also offer baby-sitting<br />
services: Il Fiore (Avenue Céramique 201) and Pelikaan Health & Raquet Club (Dousbergweg<br />
4). No-men (Meerssenerweg 95) is a women only gym.<br />
GYM CLOTHES (GYMKLEDING)<br />
The <strong>PSG</strong> sells gym clothes, for further details please contact Riki Nudler (nudlers@home.nl).<br />
These gym clothes wear the <strong>UWC</strong> logo but are NOT compulsory! Sport shops also sell the<br />
required attire: black shorts/trousers and white t-shirts.<br />
HABERDASHERY (FOURNITUREN)<br />
Panhuis Kreatief, Grote Gracht 15, 6211 SR <strong>Maastricht</strong> sell a wide variety of haberdashery. You<br />
can also buy fabric (stoffen) and haberdashery at the <strong>Maastricht</strong> Market. and most food shops<br />
sell a small selection too. Buttons & Beads (Minckelersstraat 16) is another great shop!<br />
Page | 18
HAIRDRESSER (KAPPER)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list hairdresser under “kapper”. In<br />
addition, several <strong>UWC</strong> families go to Colette Fleming Hairstylist, Europalaan 27, 6226 CM<br />
<strong>Maastricht</strong>, 043-362 6226. This <strong>UWC</strong> mum is from Ireland and has her salon near <strong>UWC</strong>.<br />
HEALTH INSURANCE (ZIEKTEKOSTENVERZEKERING)<br />
For more information: Ministry of Health, Welfare & Sport<br />
HEALTH SHOP (NATUURVOEDING- OF REFORMWINKEL)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list Health Shops under<br />
“natuurvoeding / reformwinkels”. Reformhuis Smulders is located on Tongerseplein 20.<br />
HOME IMPROVEMENT / HARDWARE (DOE-HET-ZELF)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list home improvement and<br />
hardware shops under “doe-het-zelf winkels. Shops like Formido (opposite <strong>UWC</strong> <strong>Maastricht</strong>),<br />
Gamma, Hubo and Praxis are all part of Dutch home improvement chains. These home<br />
improvement shops are also the place to hire tools, ladders and heavy duty equipment to<br />
clean/polish floors and so on.<br />
HOSPITAL (ZIEKENHUIS)<br />
Academisch Ziekenhuis <strong>Maastricht</strong> (AZM), P. Debyelaan 25, <strong>Maastricht</strong><br />
Full English telephone directory<br />
Emergency Room: 043 - 387 6700<br />
Open 24 hours a day, the Emergency Room (Spoedeisende Hulp) cares for people who<br />
urgently need medical treatment. Most patients will be seen by an ER doctor, but depending on<br />
the complaint they may also be examined by a different medical specialist.<br />
iDEAL<br />
This is the difficult-to-spell payment method developed by various Dutch banks to make online<br />
payments via your own bank (ABN AMRO, Fortis, ING, Rabobank and SNS). It is, says the<br />
iDEAL website, a „fast, reliable and efficient‟ way to buy all sorts of products and services on the<br />
internet.<br />
IKEA<br />
IKEA, the Swedish home products retailer has a shop which is situated at Furniture Boulevard<br />
Heerlen (In de Cramer 142, 6412 PM Heerlen). As of June 2010, Furniture Boulevard Heerlen<br />
has its own railway station: Station Heerlen Woonboulevard. The other nearby IKEA shop is<br />
located at Port de Liege 7, 4342 Hognoul, Belgium.<br />
IND<br />
The Immigratie- en Naturalisatiedienst (Immigration & Naturalisation Service) is responsible for<br />
the implementation of Dutch immigration policy. This means that the IND assesses all<br />
applications by foreign nationals who wish to stay in the Netherlands or become nationals. A<br />
complicated and difficult job – and one which is very politically sensitive.<br />
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INSURANCES (VERZEKERINGEN)<br />
The following main types of insurance are available: health insurance (mandatory), vehicle<br />
insurance, house (bricks and mortar) insurance, house contents insurance, legal costs<br />
insurance and personal third party (WA Wettelijk Aansprakelijkheid) insurance. Third party<br />
insurance is almost always necessary for people with children (balls through school windows,<br />
riding a bike into people‟s cars, damage to a friend‟s clothes during rough games in the<br />
playground, taking other people‟s children in your own car, etc). Yellow Pages and the<br />
<strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list insurance companies under the<br />
“verzekeringsmaatschappijen”.<br />
INTEGRATION (INBURGERING)<br />
Inburgeren is the process of integrating into Dutch society. Most people from outside the<br />
European Union now have to pass an inburgering exam and a language test to get a<br />
residence permit. The aim is to make sure immigrants understand Holland‟s customs<br />
and culture as well as the language. The immigration service website<br />
www.inburgering.net gives enormous amounts of information as to how to go about<br />
becoming integrated – all of which is in Dutch.<br />
INTERNATIONAL SERVICE DESK<br />
The International Service Desk <strong>Maastricht</strong> Region opened in November 2009. The desk is<br />
located in the Town Hall of <strong>Maastricht</strong>, next to the Municipalities Service Desk on the second<br />
floor and was established to assist foreign newcomers and businesses with basic information.<br />
Four computer screens provide information about living, working, settling and doing business in<br />
the region. When you are interested in making an appointment to talk to someone at the<br />
International Service Desk: International Service Desk, Mosae Forum 10, 6211 DW <strong>Maastricht</strong>,<br />
+31 (0)43 350 5010, international@maastricht.nl<br />
IRONING SERVICE (STRIJKSERVICE)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list Iron Services under<br />
“strijkservice”.<br />
JUNK MAIL (RECLAME)<br />
If you prefer not to receive any unaddressed junk mail through your letter box, then you can<br />
collect an “antireclamesticker” at the <strong>Maastricht</strong> Municipality Office.<br />
Nee/Nee: no junk mail and no free local newspapers. Nee/Ja: no junk mail but delivery of free<br />
local newspapers. In both cases, your normal addressed mail will always be delivered!<br />
KENNEL (DIERENPENSION)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list kennels under “dierenpension”.<br />
Also, please click here for more info on dierenpensions in the <strong>Maastricht</strong> area.<br />
KUMULUS CENTRE FOR AMATEUR ARTS & MUSIC<br />
KUMULUS was established in 1993 when the local music school merged with a creativity centre<br />
and offers individual music lessons, visual art courses, audiovisual and digital art subjects,<br />
theatre and musical lessons, creative writing, art theory, ballet and dance.<br />
KIJKWIJZER<br />
The Kijkwijzer (viewing indicator) is a set of minimum age limits for viewing films, tv shows and<br />
playing computer games. The limits are described as „guidelines‟ but cinemas can face<br />
prosecution for not adhering to the rules. The Kijkwijzer currently has four age categories:<br />
suitable for all ages; suitable for those over 6; suitable for those over 12; and suitable for those<br />
over 16. The censorship system also uses pictograms to warn viewers that a film contains<br />
certain types of content, such as sex, violence and coarse language. For further info click here.<br />
LANGUAGE COURSES (TAALCURSUSSEN)<br />
<strong>Maastricht</strong> University has Dutch language courses available. You should contact the language<br />
center or "Talencentrum". There are a variety of language schools in <strong>Maastricht</strong> or nearby, such<br />
Page | 20
as Berlitz, Dutch for you too, Jules & You, Leeuwenborgh,: some of these have evening courses,<br />
some will be held during the day. Also, there are a number of courses provided by the City of<br />
<strong>Maastricht</strong>, for which there are specific rules. There is the "inburgering" course, for which you<br />
need to contact Werkplein (the labour office). For more information on language courses in the<br />
area click : here.<br />
LANGUAGE SCHOOLS (SUPPLEMENTARY)<br />
To stay in touch with their mother tongue, several <strong>UWC</strong> students go to a supplementary<br />
language school on either Friday afternoon or on Saturday. For further details on the<br />
Chinese, Greek, Japanese, Polish and Russian supplementary schools, please contact the<br />
school office.<br />
LAUNDERETTE (WASSERETTE)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list launderettes under “waserette”.<br />
De Wasbeer is a self-service launderette, located at Frankenstraat 153, <strong>Maastricht</strong>.<br />
LAUNDRY SERVICE (WASSERIJ)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list laundry service under<br />
“wasserij”. There are quite a few laundry services who also offer dry-cleaning. Wasserij<br />
Stomerij 't Washoes is located at Burgemeester Cortenstraat 25, which is very close to <strong>UWC</strong><br />
<strong>Maastricht</strong>.<br />
LIBRARY (BIBLIOTHEEK)<br />
Public libraries are great places, not only to find books in your own language (many libraries<br />
have sections in English, French, German, and other languages), but also to access the Internet<br />
and to find information on culture in general. Centre Ceramique (Avenue Ceramique 50) is<br />
home to <strong>Maastricht</strong>‟s largest library. Children and teenagers (
MAASTRICHT DIALECT<br />
The official form of Dutch is known as Algemeen Beschaafd Nederlands (ABN), literally general<br />
civilized Dutch. The written form of ABN is considered the official spelling of the language.<br />
<strong>Maastricht</strong> has its own dialect: Mestreechs. Please find attached an interesting article: Do you<br />
speak Mestreechs?<br />
MAASTRICHT EVENTS (MAASTRICHTSE EVENEMENTEN)<br />
For information on <strong>Maastricht</strong> events such as Preuvenemint, Tefaf, etc: <strong>Maastricht</strong> Events.<br />
MAGAZINES (TIJDSCHRIFTEN)<br />
Some <strong>Maastricht</strong> supermarkets and “boekhandels” such as Bruna, Primera and the XL Albert<br />
Heijn at Brusselse Poort <strong>Maastricht</strong> sell foreign magazines. Selexyz Dominikanen<br />
(Dominicanerkerkstraat 1) and “Internationale Lektuurhandel Nick” (Muntstraat 17) have quite a<br />
big selection of foreign newspapers and magazines.<br />
MARKETS (MARKTEN)<br />
On Wednesday and Friday morning, the “Markt” Square is full of stalls selling fresh products,<br />
meats, cheeses and other merchandise. The Wednesday market is particularly known for its<br />
clothes and fabrics and the Friday market is renowned for its excellent fish. For further info:<br />
<strong>Maastricht</strong> Markets, Markets in and around <strong>Maastricht</strong> and Charlzz info on markets. Another<br />
great market is the Tongeren Antiques Market in Belgium, which takes place every Sunday from<br />
6am until 1pm.<br />
Weekly Market: Wednesday, 08:00-13:00 at the Markt<br />
Organic Market: Thursday, 13:00-15:00 at Wycker Burgstraat<br />
Weekly Market,: Friday, 08:00-16:00 at Markt Square<br />
Weekly Fish Market: Friday, 08:00-13:00 off the Markt Square towards<br />
Boschstraat<br />
Antique & Flea Market: Saturday, 08:00-15:00 at Stationstraat<br />
MUNICIPAL & REGIONAL HEALTH SERVICE (GGD)<br />
GGD (Gemeentelijke Gezondheidsdienst) is the municipal health organisation for preventive<br />
healthcare. The services they offer include screenings, check-ups for school age children,<br />
immunisation, etc. They are also responsible for the medical screenings which is sometimes<br />
required to obtain a residence permit (chest X-Rays or tuberculosis check). Once you have<br />
registered at the town hall, the GGD will automatically inform you about their immunisation<br />
programmes. The GGD is located at Gelissendomein 8, 6229 GJ <strong>Maastricht</strong>, 043 - 850 6666.<br />
MUSEUM CARD (MUSEUMKAART)<br />
The “museumkaart” represents a personal pass to enter more than 400 Dutch Museums! It is<br />
valid one year and costs €39.95 (€19.95 up to 24 years of age): a cheap way to explore Dutch<br />
museums and every time you wish to! It is quite easy to purchase, you only have to complete a<br />
form and the card is immediately yours, together with a leaflet explaining the card's advantages<br />
and the museums you can enter for free.<br />
MVV<br />
A machtiging tot voorlopig verblijf is an authorisation for temporary residence in the Netherlands<br />
and is the stamp most non-European Union nationals need in their passport to enter the country<br />
for longer than three months. An MVV must be applied for in the country of origin. But the stamp<br />
only gets you into the country. You then need to apply for a residence permit<br />
(verblijfsvergunning) and probably go through an inburgeringscursus (citizenship course) as well.<br />
Page | 22
NIGHTSHOP (AVONDWINKEL)<br />
<strong>Maastricht</strong> has a night shop "Nightshop <strong>Maastricht</strong>" at Stationsstraat 5, 6221 BM <strong>Maastricht</strong>.<br />
OPTICIAN (OPTICIEN)<br />
You can visit an optician without an appointment. They will test your eyes and can prescribe<br />
glasses. They will also test for glaucoma. An optician can neither treat eye diseases nor make<br />
referrals. If you have problems with your eyes go to your family doctor.<br />
ORGANIC FOOD (BIOLOGISCH)<br />
Dutch supermarkets sell ever more organic products. There is also a weekly organic market at<br />
the Stationsstraat every Thursday afternoon. Look under markets for further details. Please<br />
click here for an overview of Limburg organic farm shops. Germany also offers a good selection<br />
of organic food, so you might want to check to find out what is on offer on the other side of the<br />
border! Some <strong>Maastricht</strong> shops: Estafette Organic Shop (Rechtstraat 48a), GooodyFooods,<br />
(Theodoor Schaepkenstraat 11a) and Tuin van Sint Pieter (Recollectenweg, near #20).<br />
OV-chipkaart<br />
The OV (openbaar vervoer) chip card is replacing the paper strip-card and ticket system on<br />
Dutch buses and trams and should be operating nationwide by 2010. The smart card can be<br />
loaded with „money‟ and the cost of each journey will be automatically deducted. Cards can<br />
either be personalised or anonymous and pre-paid cards will also be available.<br />
PARKING (PARKEREN)<br />
After passing the parking zone limit, you will not find any free parking! All remaining parking<br />
spots must be paid for via parking meters or machines (Monday-Saturday: 8am-6pm, Thursdays:<br />
8m-9pm. As of 1 st April 2011 you also have to pay during Shopping Sundays (1 st Sunday of the<br />
month) from 12:00 until 17:00. For information (English) on where to park: <strong>Maastricht</strong><br />
Bereikbaar (<strong>Maastricht</strong> witihin reach). Please note that the Sphinx parking area (Frontensingel)<br />
near <strong>Maastricht</strong>'s Markt offers affordable parking, maximum of €8 per day!<br />
PARKING DISK (PARKEERSCHIJF)<br />
Disk parking refers to a parking regulation with free parking when using a<br />
parking disk (or clock disk). In bordering Belgium you can still park for free<br />
(maximum of 2 hours) and parking disks are still used. You can purchase a<br />
parking disk at e.g. Action (Scharnerweg 66) and Halfords (Brusselsepoort 74)<br />
for a few Euro‟s.<br />
PASSPORT PICTURES (PASPOORTFOTO’S)<br />
Specialized in foreign passport pictures and other official document requirements.<br />
• Foto Artica <strong>Maastricht</strong>, Burgemeester Cortenstraat 15, 6226 GP <strong>Maastricht</strong><br />
This shop is opposite Albert Heijn, where you can park for free!<br />
• Graus, Wycker Brugstraat 20, 6221EC <strong>Maastricht</strong><br />
PET SHOP (DIERENWINKEL)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list pet shops under “dierenwinkel”.<br />
Supermarkets do sell a small selection of pet food while some garden centres have pet sections<br />
too. Pet store chain Tom & Co (Maaseikersteenweg 183, 3620 Lanaken) has a shop in<br />
neighbouring Belgium.<br />
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PHARMACY (APOTHEEK)<br />
In the Netherlands it is a good idea to register with a pharmacy in the same way as with a family<br />
doctor / GP or dentist. Choose one that is convenient for you.<br />
During week days pharmacies are open from 08:30 till 18:00. Please find attached a list of<br />
<strong>Maastricht</strong> pharmacies. In case of emergencies, please note that there is always a pharmacy<br />
on call. Straver pharmacy is a 24 hour pharmacy on Akersteenweg 88, close to <strong>UWC</strong><br />
<strong>Maastricht</strong>.<br />
Calpol, a British brand of children's medicine, is not available in the Netherlands. However,<br />
there are Dutch alternatives. Nurofen for Children is not available in the Netherlands either but<br />
can be purchased at Belgian pharmacies!<br />
PHOTOCOPY SERVICE (KOPIEER/COPY SERVICE)<br />
Libraries and supermarkets have photo copiers available to make copies. However, if you<br />
require multiple copies, it is best to go to a copy service. <strong>Maastricht</strong> has several of these<br />
copy centres. Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list photocopy<br />
services under “copy- en printservice”.<br />
PHOTOGRAPHER (FOTOGRAAF)<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list photographer under “fotograaf”.<br />
The school photographer comes to school once a year to make class, individual and sibling<br />
pictures. Also, <strong>UWC</strong> mum, Svetlana Kirtland, is a familiar face at school and involved in the<br />
Year Book. She makes pictures of school events all through the year and is a photographer.<br />
She has her own studio and when interested in family pictures, please do have a look at her<br />
web page.<br />
PHYSIOTHERAPIST (PHYSIOTHERAPEUT)<br />
Consult your doctor and you may then be referred to a physiotherapist.<br />
PICK YOUR OWN PYO (ZELFPLUK)<br />
There are a few farms in the <strong>Maastricht</strong> area where you can go for “pick your own” fruit:<br />
• Aardbeienland (Strawberry Land), Kreuzelweg 3, 5961 NM Horst (just north of Venlo)<br />
• Blauwe bessen (blueberry farm), Weg naar As 121, 3670 Meeuwen-Gruitrode, Begium<br />
• Blue Berrie Hill, Genenberg 28a, 5872 AL Broekhuizen<br />
• Boomkwekerij Frijns (apples and pears), Groot Welsden 30, 6269 EV Margraten. This<br />
fruit farm opens its door to the public during National Apple Pick Day which yearly takes<br />
place on a Saturday in September.<br />
• Jacobs Fruit, Heide 114, 3800 Sint Truiden, Belgium. Please check web for details on<br />
which weekends they are open for apple en cherry picking.<br />
POSTAL CODE (POSTCODE)<br />
Dutch postal codes are written as a sequence of four digits followed by two upper case letters,<br />
for example 1234 AB. To find an address or post code with Postcode.nl: Click here (in English)<br />
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POST OFFICE (POSTKANTOOR)<br />
Please find attached general information about Dutch post offices, its services and an overview<br />
of <strong>Maastricht</strong> post offices. Some Albert Heijn shops and Primera book/card shops have now<br />
started to offer postal services too. Roadside mail boxes where letters are posted are orange!<br />
Post Office Box: Postbus<br />
Post Office: Postkantoor<br />
Express Post Service: Express Post<br />
Recorded/Registered Delivery: Aangetekend<br />
Letter: Brief – Postcard: Ansichtkaart<br />
Parcel: Pakket<br />
Stamp: Postzegel<br />
PLAY PARKS (SPEELTUINEN)<br />
▪ Speeltuin Heer, Heer, Akersteenweg, <strong>Maastricht</strong> (next to Judo Hall “De Dojo”)<br />
Free entrance, free parking at Laan in den Drink, <strong>Maastricht</strong>.<br />
▪ Speeltuin Fort Willem, Caberg, Kastanjelaan 50, 6217 SB <strong>Maastricht</strong><br />
Entrance fee: €1.70 per person, paid parking at Leen Bakker opposite speeltuin.<br />
▪ Speeltuin Merregelhoof, Sint Pieter, Mergelweg 259, 6212 XE <strong>Maastricht</strong><br />
Entrance fee: €1.50 per person, free parking at Mergelweg, <strong>Maastricht</strong>.<br />
Play Parks near <strong>Maastricht</strong><br />
▪ Dagstrand Oost Maarland / Fun Valley, Oosterweg 5, 6245 LC Oost-Maarland<br />
Entrance free: please check web, paid parking: €4 – €6 per car.<br />
▪ De Nachtegaal, Meerssen, Gemeentebroek 6, 6231 RV Meerssen<br />
Free entrance and free parking<br />
▪ Taverne & Speeltuin 't Koetshoes, Valkenburg, Oosterweg 42, 6301 PX Valkenburg<br />
Free entrance and free parking.<br />
▪ Play Park & Animal Farm Pieterheim, Neerharenweg 12, 3620 Lanaken, Belgium<br />
Free entrance and free parking.<br />
▪ Bokrijk, Belgium's biggest play park, Bokrijk 1, 3600 Genk, Belgium<br />
Free entrance, paid parking: €5 per car.<br />
PRIMARK<br />
Primark, the UK clothing retailer, has a Liege shop at indoor shopping centre “MediaCité”,<br />
7/113 Boulevard Raymond Poincare, 4020 Liege, Belgium. For further details click here.<br />
PUBLIC TRANSPORTATION (OPENBAAR VERVOER)<br />
For information (in English) on the various ways of <strong>Maastricht</strong> click here. <strong>Maastricht</strong> has two<br />
railway stations: <strong>Maastricht</strong> (main) and <strong>Maastricht</strong> Randwyck (near hospital). The Nederlandse<br />
Spoorwegen (www.ns.nl) is the national train company. NS offers season tickets and discounts<br />
for off-peak travel (voordeelurenabonnement) including a kortingskaart („discount card') which<br />
takes 40 percent off the price of tickets, not only for you but for up to three other people<br />
travelling with you. It has an OV-chipkaart built in. To find out the best deal for you, visit an NS<br />
counter. Tickets are checked regularly and fines are heavy. You save 50 eurocents through<br />
purchasing your train ticket via the ticket machines (also in English) rather than at the counter.<br />
There is talk that paper tickets will be phased out in favour of the swipe-card system. For more<br />
information (in English) on the Dutch railway system, please click here.<br />
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You can purchase a VEOLIA OV-Chipkaart when you make regular use of public transport. The<br />
smart card is the size of a bank card and contains an invisible chip and can be used to pay for<br />
multiple trips on various types of transport. A disposable OV-chipkaart is available for occasional<br />
travel. This can either be loaded with a set amount or a travel product, or a card can be bought<br />
for a single trip, short-term use or use on specific transport. To use the card, hold it up to the<br />
card reader at the entry and exit barriers of transport: the price of a trip is automatically<br />
deducted. The OV-Chipkaart can be loaded with credit in Euros. For further details in English<br />
click here. and for an English brochure click here. In addition to regular transport rates, you can<br />
also apply for a Dalkorting discount (20% on bus fares and 40% on train fares) for travel after<br />
9am during week days, weekends and public holidays. For further details (Dutch) click here.<br />
Public transport journey planner 9292 is also available in English; a great tool to plan your<br />
journey.<br />
QUEEN’S DAY (KONINGINNEDAG – 30 APRIL)<br />
Although Queen Beatrix celebrates her official birthday on 30 April, her real birthday falls on 31<br />
January. There are two reasons for this. Queen Beatrix wanted to continue celebrating<br />
Koninginnedag in April as a mark of respect for her mother and the weather is much better at<br />
the end of April than at the end of January. People celebrate Koninginnedag either by visiting<br />
one of the two towns or cities the Queen visits on the day (which are different each year), or by<br />
going into town. <strong>Maastricht</strong> yearly organize a flea market and open-air concerts.<br />
RE-CYCLING<br />
Waste separation has proved to be a complicated matter, please check the <strong>Maastricht</strong> Region<br />
website to find out about waste management in your municipality.<br />
<strong>Maastricht</strong> has over 60 bottle banks (mileuperrons) which are quite often located near<br />
supermarkets, as are collection points for unwanted clothing, batteries, etc. The recycle bins<br />
(glasbakken) are labelled: wit glas (white glass), bont glas (coloured glass) kunststof verpakking<br />
(everything plastic except for hard plastic, e.g. toys), papier & karton (paper & cardboard) and<br />
blik & drankkartonnen (tin & coated juice/milk cartons).<br />
Plastic (PET) soft drinks bottles carry a 25 Euro cent deposit (statiegeld). Glass beer bottles<br />
carry a 10 Euro cent deposit with a further 1,50 Euro deposit for the plastic crate. When you<br />
return empty bottles, there is a machine that collects them and gives you a receipt which can be<br />
redeemed at the checkout counter / till.<br />
• GFT (Groente, Fruit en Tuin): biodegradable waste (vegetable, fruit and garden waste)<br />
• Restafval: residual waste, household waste that cannot be recycled, brought to wastecollection<br />
parks (afval- or milieupark) or is not collected separately (like glass, paper,<br />
plastics etc.). <strong>Maastricht</strong> has 3 milieuparken: Beatrixhaven, Noorderbrug and Randwijck.<br />
• Biobak: A green plastic bin used for biodegradable kitchen and garden waste (GFT)<br />
• Afvalkalender: Waste instruction calendar for your neighbourhood.<br />
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RELIGION (RELIGIE)<br />
Buddhism<br />
Kadampa Temple - Schin op Geul<br />
Roman Catholic & Protestant Christian Church Services in English<br />
AFNORTH International Chapel – Protestant & Roman Catholic services<br />
Catholic Mass at Onze Lieve Vrouwe Basilica<br />
Damascus Road International Church<br />
Emmanuel Baptist Church<br />
<strong>Maastricht</strong> International Church<br />
Salvation Army<br />
Christian Church Services in other languages<br />
� Armenian Church: for further details click here<br />
� <strong>Maastricht</strong> Chinese Christian Church: Turennestraat 30, 6221 AS <strong>Maastricht</strong>,<br />
Sundays @ 10:30-12:00.<br />
� Église Wallonne: French church services in <strong>Maastricht</strong> and Heerlen, for further info<br />
click here.<br />
� Italian mass, Onze Lieve Vrouwe Maagd der Armen Mariaheide, Gouverneur<br />
Verwilghenlaan 50 B-3630 Mariaheide, Maasmechelen, Belgium. Sundays at 11am<br />
� Polish mass at AFNORTH Brunssum. For further details, please contact the Afnorth<br />
International Chapel.<br />
For further information on Dutch and other church services in the <strong>Maastricht</strong> area:<br />
www.maaskerken.eu<br />
Greek Orthodox Church<br />
Griechische Gemeinde Kreis Aachen<br />
Griechisch-Orthodoxe Kirchengemeinde Erzengel Michael / Hagios Dimitrios<br />
Jesuitenstraße 6, 52062 Aachen, Germany<br />
Hinduism<br />
Murugan Temple<br />
Sri Sivasubramaniya Thevastanam, Schipperswal 26c, 6041 TC Roermond<br />
Islam<br />
Vereniging Moskee El Fath (Turkish), Sint Lucassingel 70, 6217 JC <strong>Maastricht</strong><br />
Mosque Nour (Maroc) - Parkstad Mosque (Turkish)<br />
Jehovah Witnesses<br />
Jehovah's Temple <strong>Maastricht</strong> Maaskant, Bemelergrubbe, 6226 NK <strong>Maastricht</strong><br />
Jehovah's Temple Dousberg, Peymeestersdreef 22, 6216 PJ <strong>Maastricht</strong><br />
Judaism<br />
Jewish Community of <strong>Maastricht</strong>, Capucijnengang 2, 6211 RV <strong>Maastricht</strong><br />
The Church of Jesus Christ of Latter day Saints (LSD)<br />
Heerlen Military Ward, Burgemeester de Hesselleplein 26/A, 6411CH Heerlen<br />
Page | 27
RESTAURANTS<br />
Culinary traditions are deeply rooted in <strong>Maastricht</strong>, as attested by the no less than 5 <strong>Maastricht</strong><br />
restaurants sporting a total of 6 Michelin stars in front. dinnersite (available in English) is a<br />
great source of info on local restaurants. Many restaurants now offer children‟s menus and<br />
some have small children‟s corner too! For more information on typical Dutch dishes click here.<br />
Compared to other countries, Dutch people used to consider going to a restaurant a treat.<br />
Restaurant meals are slightly more expensive over here and reason why people quite often left<br />
the children at home to enjoy a meal for two at a restaurant of their choice. This is slowing<br />
changing though with the arrival of more and more reasonably priced family restaurants.<br />
Fast-food chains like Burger King, Kentucky Fried Chicken and McDonald's are all located on<br />
the Markt and so is Wok to Go (Markt 59). There is also, Sushi-ya (Markt 4 & Wycker<br />
Brugstraat 25), great place for take-away sushi.<br />
Please find attached a list of some family friendly restaurants which <strong>UWC</strong> families enjoy!<br />
• Buitengoed Slavante (<strong>Maastricht</strong>), Slavante 1, 6212 NB <strong>Maastricht</strong> (play park)<br />
• Coffee Lovers, they serve a large variety of coffees and have an excellent lunch menu.<br />
• Friture Royale, Spoorweglaan 1, 6221 BS <strong>Maastricht</strong><br />
• La Place, V&D‟s top floor restaurant, Grote Staat 5-15, 6211 CT <strong>Maastricht</strong><br />
• Pizzeria Napoli, Markt 73, 6211 CL <strong>Maastricht</strong><br />
• De Bokkenrijder Viergrenzenweg 232, 6291 BX Vaals (play room)<br />
• De Pannekoekenmolen, Molenweg 2a, 6271 JN Gulpen (play park<br />
• De Nachtegaal, Gemeentebroek 6, 6231 RV Meerssen (play park)<br />
• Dennenhof at Bokrijk, 3600 Genk, Belgium (play room)<br />
• 't Koetshoes, Oosterweg 42, 6301 PX Valkenburg (play park)<br />
• Restaurant at Pietersheim, Neerharenweg 12, 3620 Lanaken, Belgium (play park)<br />
• Sterrenland at Brasserie Dali, Staatsbaan 19, 3620 Neerharen, Belgium ((play room)<br />
SEASON TICKETS (JAARKAARTEN)<br />
Swimming pools, Bokrijk Open Air Museum, Dagstrand Oost-Maarland / Fun Valley, GaiaPark<br />
Kerkrade Zoo, Kasteelpark Born, Mondo Verde, Snowworld Landgraaf, etc. sell different types<br />
of season tickets that are valid for 1 year and offer unlimited entrance.<br />
SECOND-HAND / THRIFT SHOP (TWEEDEHANDS / KRINGLOOPWINKEL)<br />
• Beta, Mergelweg 6, 6212 XH <strong>Maastricht</strong><br />
• Emmaus Kringloop, Hartelstein 204, 6223 HV <strong>Maastricht</strong> is also a good place, open on<br />
Saturdays (14:00-16:00) and Sundays (14:00-17:00).<br />
• Kringloop-Zuid is located at Abdissenweg 1 in Limmel (<strong>Maastricht</strong>) and is open from<br />
Tuesday to Saturday from 10 AM to 5 PM. You may dispose of or purchase used goods in<br />
reasonable condition and they can also be picked up free of charge at your home.<br />
• Mattie's Kringloop, Glacisweg 67a, 6212 BN <strong>Maastricht</strong><br />
• Regin's Kringloop, Tongerseweg 57, 6213 GA <strong>Maastricht</strong><br />
• Terres des Hommes, Dorpstraat 18, 6227 BN <strong>Maastricht</strong><br />
Supermarkets also have notice boards where you can put up advertisements (e.g. sell chairs or<br />
ask for a baby-sitter or cleaning lady). Marktplaats is the Dutch version of eBay and Craigslist<br />
and very popular. However this web is Dutch only some basic knowledge of the Dutch<br />
language will come in handy.<br />
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SHOES (SCHOENEN)<br />
Children's shoes can be an expensive affair. In addition to specialized children's shoe shops<br />
ntrsuch as Shoebidoe (De Leim 1), Shoezefine (Rechtstraat 80), Tikke Takke Tone<br />
Kinderschoenen (Heggenstraat 1) there are slighty less expensive alternatives: Brantano,<br />
Bristol, Dolcis, Durlinger, Scapino Schoenenreus, Van Haren and Ziengs. Both<br />
Brantano in Belgium and Dolcis sell a limited Clarks selection. Schols Schoenen<br />
(Rijksweg 40, 6161 EG Geleen) sells a wider selection of Clarks shoes. There is also a<br />
Clarks shoe shop (adults only) at the McArthurGlen Designer Outlet Roermond,<br />
Stadsweide 68, 6041 TD Roermond. Both Crocs (Spilstraat 6b 16) and Geox are both<br />
located at the Entre Deux shopping centre.<br />
For very small or very large sizes of shoes there is a specialist shop “Beurskens Schoenmode”,<br />
Markt 104, 6191 JK Beek.<br />
SHOE REPAIR<br />
/ COBBLER (SCHOENMAKER<br />
Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids) list shoe repair shops under<br />
“schoenmakers”. Verheijen Schoenmakerij is located at Burgemeester Cortenstraat 6, close to<br />
<strong>UWC</strong> <strong>Maastricht</strong>.<br />
SHOPPING CENTRE (WINKELCENRUM)<br />
With exception of Entre Deux, Mosae Forum and Brusselse Poort there are no indoor shopping<br />
centres in <strong>Maastricht</strong>. There are indoor shopping centres in neighbouring cities like Makado<br />
Beek, Corio Center Heerlen, "het Loon" Heerlen and Roercenter Roermond. Belle-ile Shopping<br />
Centre, Les Galeries Saint Lambert and Mediacite are indoor shopping centres which are<br />
situated in Liege (Belgium), a 20 minute drive from <strong>Maastricht</strong>. There is also Aachen Arkaden in<br />
Germany.<br />
You might find it useful to also get acquainted with some of the major Dutch chains, which have<br />
shops in <strong>Maastricht</strong> and all over the Netherlands:<br />
Blokker: This shop will provide dishes, pots and pans, and bathroom supplies, all of those little<br />
things that you need to settle in to a new home. Blokker has several <strong>Maastricht</strong> shops:<br />
Muntstraat 39-41, Plein 1992, Voltastraat 3, Brusselse Poort 14, Malbergsingel 40,<br />
Ambyerstraat Noord 40A-3 and De Rosarije 105-109.<br />
Bijenkorf: De Bijenkorf or "Beehive" is the premium department store chain in Netherlands,<br />
dating back originally to 1870. It has stores in all main cities of the country, including<br />
<strong>Maastricht</strong>. Bijenkorf sells both brand name and own-label goods. On the lower floors you<br />
have perfumes, cosmetics, jewellery, watches, designer clothes and shoes. On the upper floors<br />
you find household and electrical items, luggage, stationary, books, CDs and DVDs. Prices are<br />
on the higher side. Watch out for "Drie Dwaze Dagen", a big 3 day sale held every Autumn<br />
when prices are reduced. Bijenkorf is part of the same building as V&D, but it has separate<br />
entrances at the <strong>Maastricht</strong>er Brugstraat and Achter het Vleeshuis.<br />
Etos: This chemist is the premier brand selling personal care products, vitamins, over-thecounter<br />
medicines, cosmetics and perfumes. It has several shops across <strong>Maastricht</strong>: Brusselse<br />
Poort 87, Dorpstraat 17, Herculeshof 9-11, Malbergsingel 56, Rosarije 327, Scharnerweg 112,<br />
Severenplein 25A-C and Spilstraat 7-9.<br />
HEMA: Hema is a Dutch institution, a department store chain which sells generic "own brand"<br />
goods at reasonable prices. They have a unique position in the Netherlands retail market. They<br />
sell a wide variety of goods to satisfy the average Dutch needs, from basic clothing, household<br />
items, hardware, cycle accessories, cards, stationary, vitamins and cosmetics. A small food<br />
section sells breads, cheese, tapas etc. Hema is about simple style, value and practicality, you<br />
should drop by to have a look. The Hema shop at Grote Staat has a cafe selling sandwiches,<br />
cakes and drinks. Hema has a shop at Grote Staat 10 and at Brusselse Poort 54.<br />
Kwantum: When Ikea Heerlen is too far, Kwantum offers lights, mattresses, tables, bed-sheets<br />
and anything else you may need to furnish your new home, all at affordable prices. Kwantum is<br />
located at the Brusselse Poort shopping centre.<br />
Kruidvat: This is a budget chemist chain with a similar line of goods and is often cheaper than<br />
Etos for branded items, an excellent place to find all kinds of products. Kruidvat has several<br />
<strong>Maastricht</strong> shops: Ambyerstraat 44, Bunderstraat 11, Dorpstraat 19, Dr. Erenstraat 9, Grote<br />
Page | 29
Staat 55, Herculeshof 39-41, Markt 57, Mosae Forum 139, Voltastraat 19 and<br />
Wyckerbrugstraat 32-36,<br />
Media Markt: This is a large electronics shop where you can buy nearly everything from DVDs<br />
to refrigerators. It is at Franciscus Romanusweg 2 and on week days open until 9pm!<br />
V&D: Vroom & Dreesmann is a mid-range Dutch department store. They sell a wide range of<br />
goods: clothes, cosmetics, watches, jewellery, electrical items, stationary, luggage, toys, books,<br />
CDs and DVDs. You can also buy household items, kitchenware and furniture. V&D is located at<br />
Grote Staat 5-15. There top floor restaurant (self-service) La Place is a great place to eat!<br />
Xenos: This furniture/novelty/grocery store is a great and affordable shop. Xenos is located on<br />
the first floor of the Entre Deux shopping centre at Spilstraat 6c 20.<br />
SHOPPING HOURS (OPENINGSTIJDEN)<br />
On weekdays and on Saturday shops are open until 18:00. On Saturday some shops have their<br />
doors open until 17:00. Mondays shops open at 13:00. Hairdressers, bakeries and butchers are<br />
mostly closed on that day. From Tuesday until Saturday shops open up at 09:00. On Thursday<br />
evening the shops are open until 21:00.<br />
This is another great web which shows you where and when shops are open for business:<br />
www.opentot.nl. You just enter your city or postcode and then select supermarket, bouwmarkt<br />
(diy shop), electronica, drogisterij (chemist), tuincentrum (garden nursery), warenhuis<br />
(department shop), wonen (living) to see which shops near you are open for business.<br />
Be aware, shops in neighouring Belgium and Germany has slightly different shopping hours, so<br />
please do check before you set off! In Germany some shops are only open on Saturday<br />
morning!<br />
SHOPPING SUNDAY (KOOPZONDAG)<br />
On the first Sunday of the month, the shops that are located in the city centre are open from<br />
12:00 until 18:00. For further details, including extra Sunday “koopzondagen”, click here.<br />
SINT NICHOLAS (SINTERKLAAS)<br />
December 6 th is St. Nicholas' birthday when, according to legend, this fourth-century Saint gave<br />
gifts to children. Dutch children still receive chocolate coins around this time. Throughout the<br />
centuries, Sinterklaas has been considered the patron saint of children, as well as of traders.<br />
Consequently, on 5 December he brings them gifts that are discreetly dropped off in a sack on<br />
the doorstep of each household. During the evening, families exchange small gifts.<br />
Despite the initial similarities with Santa Claus, Sinterklaas lives in Spain, not at the North Pole.<br />
Santa Claus flies in from the North Pole on his sleigh; Sinterklaas and his white horse arrive in<br />
the Netherlands from the south of Spain on a steamboat. Santa Claus squeezes down, and then<br />
back up, chimneys himself; Sinterklaas has a whole crew of helpers named "zwarte piet" or<br />
Black Pete.<br />
Sinterklaas arrives in <strong>Maastricht</strong> middle of November. Children greet him by singing Dutch<br />
Sinterklaas songs (Sinterklaasliedjes). Once Sinterklaas has arrived, children can leave out<br />
their shoe at night in hope of receiving a small gift when they have been very good.<br />
You can also pay Sinterklaas a free visit at his local residence in Sint Truiden, near Hasselt<br />
(Belgium). At “huis van Sinterklaas” children can see for themselves where Sinterklaas sleeps,<br />
how ginger nuts (kruidnoten) are made, follow a lesson at the Black Pete school, etc.<br />
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SKATEPARKS<br />
<strong>Maastricht</strong> has two skateparks. There is a small one under the Kennedy Bridge and a bigger<br />
one “Skatepark De Griend” at Franciscus Romanusweg, in front of Media Markt along river<br />
Meuse.<br />
SMOKING BAN (ROOKVERBOD)<br />
It is good to know that smoking tobacco (cigarettes, cigars and pipes) in bars and restaurants<br />
are prohibited as per 1 July 2008!<br />
SOFT PLAY CENTRES (BINNENSPEELTUINEN)<br />
THE NETHERLANDS<br />
• Fun Valley (Dagstrand Oost Maarland), Oosterweg 5, 6245 LC Eijsden<br />
• Funville <strong>Maastricht</strong>, Kesselskade 43, 6211 EN, <strong>Maastricht</strong><br />
They offer discount cards (kortingskaart) which entitle families (2 adults, 2 children) to a<br />
25% discount of regular entrance price. Please apply for free for one upon your first visit!<br />
• Kinderstad Heerlen, Parallelweg 4, 6411 ND Heerlen<br />
• Kinderspeeldorp Pee Wee, Posterholt, Heinsbergerweg 65, 6061 AH Posterholt<br />
• Soft Play Max & De Rakkers, Schin op Geul, Walem 7, 6342 PA Schin op Geul<br />
• Speelparadijs De Ballon, Echt, Bandertlaan 13, 6101 LE Echt<br />
• Toverland Sevenum, Toverlaan 2, 5975 MR Sevenum<br />
BELGIUM<br />
• Activ Tongeren, Rutterweg 63, 3700 Tongeren<br />
• Alles Kids, Kessenich, Venlosesteenweg 330, 3640 Kessenich<br />
• De Winning, Steenweg 34, 3620 Rekem (Lanaken)<br />
• Plopsa Indoor, Hasselt, Gouverneur Verwilghensingel 70, 3500 Hasselt<br />
• Pretland, Hasselt, Rechterstraat 69, 3500 Hasselt<br />
• SpeelVillage, Heufkensweg 5, 3630 Maastmechelen<br />
• 't Speelmijntje, CMINE 1, 3600 Genk<br />
GERMANY<br />
• Rocolinos Kinderwelt, Durener Strasse 317, Eschweiler<br />
SPORTS (SPORT)<br />
Many different types of sports clubs are located in the <strong>Maastricht</strong> and surrounding area. Sport<br />
Databank Limburg is a great source of information and through this website you can search for<br />
a specific sports club. If you have difficulties using this Dutch website, then please do send<br />
them an e-mail: sportdatabank@huisvoordesport.org with your specific question. Sports clubs<br />
are also listed in Yellow Pages and the <strong>Maastricht</strong> City <strong>Guide</strong> (Gemeentegids), just look under<br />
“sportverenigingen” or just ask other parents at school what their children are involved in after<br />
school.<br />
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SOUVENIRS (SOUVENIRS)<br />
• Department shops like Blokker, Bijenkorf, Hema and V&D<br />
• Shops like Xenos, the Douwe Egberts Gift Shop both located at Entre Deux sell great<br />
Dutch gifts!<br />
• De Chauvinis, Achter het Vleeshuis 42, 6211 GS <strong>Maastricht</strong> (near Bijenkorf)<br />
• De Glimburger, Sint Pieterstraat 52a, 6211 JP <strong>Maastricht</strong><br />
• Kiekoet has two shops and sell a good selection of <strong>Maastricht</strong> presents.<br />
• Lief Lifestyle, Wycker Brugstraat 52, 6221 ED <strong>Maastricht</strong><br />
• Bonnefanten Museum Shop, Avenue Ceramique 250, 6221 KX <strong>Maastricht</strong><br />
• Nijntje Winkel (Miffy), <strong>Maastricht</strong>er Smedenstraat 2, 6211 GL <strong>Maastricht</strong><br />
• Book shop Selexyz Dominikanen, Dominikanerkerkstraat 1, 6211 CZ <strong>Maastricht</strong><br />
SWIMMING LESSONS (ZWEMLESSEN)<br />
In the Netherlands most children learn to swim when they turn 5 or 6 and they can pass 3<br />
certificates, Swim ABC, which include diploma A, B and C. Children are not allowed to swim in<br />
a public pool without some sort of floatation device unless they have achieved the minimum<br />
qualification, the A Diploma.<br />
<strong>Maastricht</strong> has two indoor pools, De Dousberg (Dousbergweg 10) and Zwembad Heer (Laan in<br />
den Drink 8). These swimming pools will be replaced by a new swimming pool "zwembad<br />
Geusseltbad" near the new <strong>UWC</strong> Campus and should open sometime in <strong>2012</strong>.<br />
The <strong>Maastricht</strong> swimming pools and Sports & Recreation Centre Polfermolen (Plenkertstraat 50,<br />
6301 GM Valkenburg), Mosaqua (Landsraderweg 11, 6271 NT Gulpen), swimming pool De<br />
Otterveurdt Hoensbroek (Gravin van Schonbornlaan 2, 6442 AX Hoensbroek) and Sauna Vilt<br />
(Rijksweg 164, 6325 AH Berg & Terblijt) do offer swimming lessons too. Several <strong>UWC</strong> children<br />
follow lessons (in English) at Sauna Vilt. Also, zwemschool Aquarijntje is another swim school<br />
where children have the option to be taught in English and can have private lessons. They<br />
practice in swimming pools all over town, incl. the indoor pool at Cortile Ceramique.<br />
TAKE-AWAY MEALS (AFHAAL- EN THUISBEZORGMAALTIJDEN)<br />
Several <strong>Maastricht</strong> restaurants do offer take-away meals. You can either ring, place an order<br />
and collect meal at a certain time or have it home delivered. Through "thuisbezorgd" and "thuis<br />
uiteten gids" you can check to see which restaurants do home deliveries in your area. Also,<br />
Thai take-away <strong>Maastricht</strong> has an outlet at Emmaplein and one in Heer district. An <strong>UWC</strong> family<br />
can recommend www.justeat.nl which is a website of restaurants that also do home deliveries.<br />
TAXI (TAXI)<br />
Taxis are expensive and not allowed to pick up people on the street except by reservation or at<br />
a taxi rank. There are taxi ranks at the main railway station, the Markt and at the Vrijthof. Look<br />
for the 'standplaats taxis' sign. The taxi sector has been decentralised, although there are still<br />
main taxi organisations (Taxi Centrale). 'Official' taxis have a blue number plate. For<br />
independent companies, check your local a-z listings under 'Taxibedrijf'. For further info, please<br />
click here.<br />
From some train stations “treintaxis” operate, these are shared taxis that shuttle people back<br />
and forth to the station for a fixed fee per ride (EUR 4.30 each or six for the cost of five in the<br />
automatic ticket machines). Tickets can be purchased from the ticket counter or machine in any<br />
NS station. You will pay more if you buy tickets from the driver.<br />
TELEPHONE & INTERNET CONNECTIONS (TELEFOON- & INTERNET AANSLUITINGEN<br />
For further information click here.<br />
Page | 32
TELEVISION, SATELLITE & RADIO STATIONS (TV, SATELLIET & RADIOZENDERS)<br />
The standard cable TV in <strong>Maastricht</strong> has the BBC and CNN in the packet. For further<br />
information click here.<br />
THEATRE (THEATER)<br />
<strong>Maastricht</strong> has several theatres: Huis van Bourgondie (Hoogfrankrijk 27), Kumulus<br />
(Herbenusstraat 89), Magisch Theatertje (Molenweg 4), Pesthuys Podium (Vijfkoppen 1),<br />
Toneelgroep <strong>Maastricht</strong> (Plein 1992 – #15) and Vrijthof Theatre (Vrijthof 47). The wide range of<br />
entertainment on offer means that there is always something on for someone!.<br />
TIP (FOOI)<br />
Tipping in restaurants, etc. is not obligatory. All waiters/waitresses are paid a full salary with<br />
benefits so tips are more like token fees to thank them for good services (approximately 5-10%<br />
of the bill).<br />
TOURIST INFORMATION OFFICES (VVV)<br />
In almost every Dutch city or village you will find a tourist information office. Most VVV's offer local<br />
and regional tourist information, hotel booking services, local products, brochures and various<br />
maps. Brochures for hotels, local restaurants and attractions are generally free of charge and<br />
please do look out for the display of small discount cards of various local attractions and sights.<br />
Detailed maps for a city walk, cycling routes or larger, regional maps are often available at a tiny<br />
price. The <strong>Maastricht</strong> Tourist Office (VVV) is located at Kleine Staat 1, 6211 ED <strong>Maastricht</strong>.<br />
TOY SHOP (SPEELGOEDWINKEL)<br />
<strong>Maastricht</strong> has several toy shops, such as Bart Smit, Intertoys and Top Toys which are part of a<br />
chain. Department shops like Bijenkorf (Achter het Vleeshuis 26), Hema (Grote Staat 10) and<br />
V&D (Grote Staat 5-15) have toy departments too and so do large supermarkets like the XL<br />
Albert Heijn at Brusselse Poort or Carrefour in Belgium. Lego is cheaper in Germany and can<br />
be bought at Toys R Us, (Schumannstrasse 4, 52146 Würselen near Aachen) while playmobil<br />
and trampolines tend to be cheaper in Belgium. Dreamland (Rue des Naiveux 14, 4040 Herstal)<br />
is a large toy shop next to Carrefour Liege. Toy shop Krokodil (Boschstraat 105A) has built a<br />
considerable tradition with its‟ toys that meet strict criteria: quality, originality and play value with<br />
a penchant for warm and natural wooden toys.<br />
TRAIN: SEE PUBLIC TRANSPORTATION<br />
UTILITIES (GAS, WATER, ELECTRICITY) – (GAS, WATER, LICHT)<br />
For further information click here.<br />
VACCINATIONS (VACCINATIES / INENTINGEN)<br />
Baby clinics take care of vaccinations for children under 4 while the Municipal & Regional<br />
Health Service (GGD) looks after older children and adults. The GGD will automatically inform<br />
you about vaccinations due. The GGD school doctor yearly pays a visit to the <strong>UWC</strong> <strong>Maastricht</strong><br />
too to examine children.<br />
VAT (BTW)<br />
Value-added Tax or belasting over toegevoegde waarde (BTW), was introduced in the<br />
Netherlands in January 1969 and has since grown into the most important source of tax<br />
revenue for the government. The Netherlands has two rates, 6% for culturally-related events,<br />
books and sport and 19% for everything else.<br />
VETERINARIAN (DIERENARTS)<br />
<strong>Maastricht</strong> has about 10 practices (dierenartsen). They have joined forces and share the “on<br />
call”. This means that there is always a vet available for out of office emergencies. When you<br />
call any of the practices out of hours, you will get the name and number of the duty vet. Please<br />
find attached their details. When you are after an English speaking veterinarian, <strong>UWC</strong> mum<br />
Page | 33
Zoe Oude Groeniger is British and works at Dierenkliniek Kusters, De Beente 28, 6229 AV<br />
<strong>Maastricht</strong>, near the hospital.<br />
WEATHER FORECAST (WEERBERICHT)<br />
Buienradar is a Dutch web site where you can check the national and local Dutch weather for<br />
the Netherlands and a specific area.<br />
WiFi HOTSPOTS<br />
<strong>Maastricht</strong> has several venues that offer free WiFi spots: Restaurant at Centre Ceramique,<br />
Coffeelovers (Plein 1992, University & Selexyz Dominicanen), La Place (Entre Deux & Grote<br />
Staat 5) and McDonalds. For a list of more <strong>Maastricht</strong> WiFi hotspots click here.<br />
ZOO / ANIMAL PARK (DIERENTUIN / DIERENPARK)<br />
With both Belgian and Germany witin reach, you are spoilt for choice when it comes to zoos<br />
and animal parks!<br />
The Netherlands: Gaiapark – Kerkrade, Dentgenbach 105, 6468 PG Kerkrade, Kasteelpark<br />
Born, Kasteelpark 38, 6121 XK Born, Mondo Verde, Groene Wereld 10 (Einsteinstraat) 6372<br />
PW Landgraaf, Zoo Park – Overloon, Stevensbeekseweg 19-21, 5825 JB Overloon, For a full<br />
list of Dutch zoo‟s click here.<br />
Belgium: Antwerp Zoo, Koningin Astridplein 26, 2018 Antwerp (next to Antwerp's Railway<br />
Station), Monde Sauvage, Fange de Deigne 3, 4920 Aywaille, Mont Mosan, Plaine de la Sarte,<br />
4500 Huy, Olmense Zoo, Bukenberg 45, 2491 Olmen, Planckendael Zoo, Leuvensesteenweg<br />
582, 2812 Muizen, Wildlife Reserve Forestia Theux, Rue Fond Marie 563a, 4910 Theux.<br />
Germany: Aachener Tierpark, Obere Drimbornstrasse 44, 52066 Aachen, Bruckenkopf Park<br />
Julich, Rurauenstrasse 11, 52428 Julich, Hochwildpark Rheinland, Becherhoferweg, 53894<br />
Mechernich , Tierpark Alsdorf, Hubertusstrasse 17, 52477 Alsdorf, Wildpark Gangelt,<br />
Heinsberger Strasse 15, 52538 Gangelt, Wildpark Schmidt, Wildparkstrasse, 52385 Nideggen.<br />
German zoo‟s tend to be less expensive compared to Dutch and Belgian zoos!<br />
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DUTCH ABBREVIATIONS<br />
BS Basisschool (primary school)<br />
BSO Buitenschoolse Opvang (after school day care)<br />
CAS Creative Action & Service (CAS), secondary school students who enrolled in the<br />
IB programme need to achieve a certain number of hours from each category to<br />
get their diploma.<br />
DAL Dutch as an Additional Language<br />
DC Division Council is there to represent the interests the teachers, parents and<br />
students.<br />
ESL English as a Second Language<br />
H&W Health & Welness<br />
ICT Information & Communication Technology<br />
IPC International Primary Curriculum<br />
MIK Maatwerk in Kinderopvang stands for made-to-measure in child care, a Limburg<br />
child care organisation.<br />
MT Mother Tongue is the language a child has learned from birth.<br />
PD Club Professional Development Clubs provide children with the opportunity to further<br />
develop and enrich their skills in the areas of sports, worldly insight, logic, creative<br />
arts and language arts.<br />
<strong>PSG</strong> Parent Support Group is a voluntary organization of parents, which is run by a<br />
board of elected parents. Its objective is to support the school community.<br />
PDD Professional Development Days are training day for <strong>UWC</strong> staff and on these days<br />
<strong>UWC</strong> is closed and children have NO SCHOOL!<br />
Professional Development Days for Primary School: 30 September 2011, 31<br />
October 2011, 9 January <strong>2012</strong>, 17 February <strong>2012</strong>, 10 April <strong>2012</strong>, 29 May <strong>2012</strong>).<br />
Rugzak The Rugzak Policy is a government grant that applies to children with additional<br />
learning needs to aid in their educational support.<br />
SEN Special Educational Needs monitors all pupils‟ progress through the student<br />
monitoring system.<br />
TCK Third Culture Kid is a person who has spent a significant part of his/her<br />
developmental years outside their parents' culture.<br />
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save<br />
a.s. (aanstaande): coming; next, this<br />
aub (alstublieft): please<br />
BTW Belasting Toegevoegde Waarde: Value Added Tax<br />
ca (circa): around, about<br />
dd (de dato - Latin): dated, from (our letter dated 6 January)<br />
dhr (de heer): Sir<br />
dir. (directeur): Chief Executive Officer (the boss)<br />
dmv (door middle van): by means of<br />
dwz (dat wil zeggen): i.e. (that is, that is to say)<br />
EHBO (Eerste Hulp bij Ongeluk): First Aid [for accidents]<br />
eea (een en ander): these things<br />
enz (enzovoorts): et cetera, and so on<br />
exc (exclusief): exclusive of<br />
geb. (geboren): born/date of birth<br />
gesch. (gescheiden): divorced<br />
igvn (in geval van nood): in case of emergency<br />
iig (in ieder geval): in any case<br />
ipv (in plaats van): instead of<br />
itt (in tegenstelling tot): in contrast with<br />
ivm (in verband met): in connection with<br />
j.l. (jongstleden): last (last Wednesday)<br />
k.k. (kosten koper): costs charged to the buyer (of a house)<br />
KvK (kamer van koophandel): Chamber of Commerce<br />
L.S. (lectori salutem - Latin): To whom it may concern (on letter)<br />
m.b.t. (met betrekking tot): concerning<br />
miv (met ingang van): starting at date/time<br />
muv (met uitzondering van): with the exception of, excepting,<br />
M/V (man/vrouw): man/woman (in job ads)<br />
mv (meervoud) plural<br />
m.vr.gr. (met vriendelijke groeten): with kind regards (letter)<br />
Mw (mevrouw): Madam, Mrs<br />
nav (naar aanleiding van): as a result of<br />
notk (nader overeen te komen): to be agreed<br />
nl (namelijk): namely<br />
o.a. (onder andere): amongst other things<br />
o.l.v. (onder leiding van) supervised by<br />
o.m. (onder meer): amongst other, including<br />
ong. (ongeveer) approximately / about / around<br />
oorspr. (oorspronkelijk) originally<br />
svp (Si'l vous plait - French): please<br />
tav (ter attentie van): attention of, attn<br />
tav (ten aanzien van): with regard/respect to<br />
teab = (tegen elk aannemelijk bod): any reasonable offer accepted<br />
tgv (ten gevolge van): as a result of<br />
t/m (tot en met): up to and including<br />
tnv (ten name van): in the name of<br />
tov (ten opzichte van): compared/ in relation to<br />
twv (ter waarde van): worth, valued at<br />
v.a. (vanaf): from (mostly used for pricing)<br />
vnl (voornamelijk) mainly / especially / in particular<br />
zgn. (zogenaamd): as a matter of speaking, so called<br />
zoz (zie ommezijde): see other side, please turn over,<br />
p.t.o.<br />
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USEFUL SEARCH TERMS<br />
(Real) Estate Agent - Makelaar<br />
Airline companies - Luchtvaart maatschappijen<br />
Airports - Luchthavens<br />
Allergies - Allergiën<br />
Baby Health Clinic - Consultatie Bureau<br />
Banks - Banken<br />
Bicycle Rental - Fietsen verhuur<br />
Bicycle Shops - Fietsen winkels<br />
Car Dealership - Auto dealer<br />
Car Rental Companies - Autoverhuur bedrijven<br />
Care - Zorg<br />
Carpenter/Joiner - Timmerman<br />
Church - Kerken<br />
Cinema - Bioscoop<br />
Concert Hall - Muziekcentrum or Concertzaal<br />
Dentist - Tandarts<br />
Doctor - Huisarts<br />
Drug Store/Chemist - Drogist<br />
Electrician - Electricien<br />
Electricity - Electra<br />
Employment Offices (Temping) - Uitzendbureaus<br />
Employment Offices - Arbeidsbureaus<br />
Fault-clearing Service - Storingsdienst<br />
Fire Station - Brandweer<br />
Football (Soccer) - Voetbal<br />
Furniture Shop - Meubel winkel<br />
Garages - Garages<br />
Garden Centre - Tuincentrum<br />
Gynaecologist - Gyneacoloog<br />
Home Care Association - Thuiszorg<br />
Horse-riding - Maneges or Paardensport<br />
Housing – Rental - Huur huizen<br />
Housing – to buy - Koop huizen<br />
Ice Skating Rinks - IJsbanen<br />
Insurance Companies - Verzekeringsbedrijven<br />
Kennels - Kennels, dierenpensions<br />
Language Course - Taalonderwijs<br />
Lawyers - Advocaten<br />
Legal Aid - Bureau voor rechtshulp<br />
Library - Bibliotheek<br />
Locksmiths - Sleutelservice<br />
Martial arts - Vecht- & Zelfverdedigingssport<br />
Maternity Assistant - Kraamhulp<br />
Middle School - Middelbare school<br />
Midwife - Vroedvrouw<br />
Music Schools - Muziekscholen<br />
Notary - Notaris<br />
Painter - Schilder<br />
Pharmacy - Apotheek<br />
Playgrounds - Speeltuinen<br />
Plumber - Loodgieter<br />
Police Stations - Politie bureaus<br />
Post Offices - Postkantoren<br />
Removals Companies - Verhuisbedrijven<br />
Swimming Pools - Zwembaden<br />
Tailor/Dressmaker - Kleermaker<br />
Tax Advisor - Belasting adviseur<br />
Tax Office - Belastingkantoor<br />
Taxi Call Centres - Taxi centrales<br />
Theatre - Schouwburg or Theater<br />
Theme Parks - Attractie parken<br />
Travel Agencies - Reisbureaus<br />
Utilities Companies - Nutsbedrijven<br />
Vet - Dierenarts<br />
Waste/Garbage - Afval<br />
Window Cleaner – Glazenwasser<br />
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USEFUL DUTCH PHRASES<br />
In the street – Op straat<br />
Could you please tell me...?: Kunt u mij alstublieft zeggen...?<br />
Can you help me, please?: Kunt u mij alstublieft helpen?<br />
Thanks a lot: Hartelijk bedankt<br />
I thank you so much: Ik dank u hartelijk<br />
Introducing yourself – Jezelf introduceren / voorstellen<br />
Good Morning: Goedemorgen<br />
Good afternoon: Goedemiddag<br />
Good evening/night: Goedenavond<br />
Where are you from?: Waar kom je vandaan?<br />
What is your name?: Wat is je naam? / hoe heet je?<br />
I am from... : Ik kom uit...<br />
My name is... : Mijn naam is...<br />
How do you do?: Hoe gaat het met je?<br />
Hi, How are you?: Hallo, hoe gaat het?<br />
What is your job?: Wat voor werk doe je?<br />
Where do you live?: Waar woon je?<br />
How old are you?: Hoe oud ben je?<br />
The Weather – Het Weer<br />
It is a lovely day!: Het is een mooie dag!<br />
It is hot!: Het is warm<br />
It is cold: Het is koud<br />
Expressing yourself – Jezelf uitten<br />
I am hungry: Ik heb trek / honger<br />
I am thirsty: Ik heb dorst<br />
How cute!: Wat schattig!<br />
Dandy, snob: Snob<br />
Gossip (nosy): Roddels<br />
Saying Goodbye - Groeten<br />
See you: Ik zie je!<br />
Nice to meet you: Leuk je te ontmoeten<br />
Can you give me your phone number?: Kun je mij je telefoonnummer geven?<br />
Shall I call you or will you call me? Zal ik jou bellen of bel jij mij?<br />
Shall I write you or will you write me? Zal ik jou schrijven of schrijft jij mij?<br />
Take care!: Pas goed op jezelf!<br />
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BOOKS ON THE NETHERLANDS (ENGLISH):<br />
Just a few books that are worth a mention and great reading, either to give away as a<br />
present or to keep! These books are available through Amazon or at Selexyz<br />
Dominikanen, downtown <strong>Maastricht</strong>.<br />
Dutch Delight, Eating and drinking, the Dutch way (€ 14.95)<br />
Learn what they eat and drink, browse through their eating habits and recipes, and<br />
when you are done, try them!<br />
Food Shopper’s <strong>Guide</strong> to Holland - Ada Henne Koene (€ 11.95)<br />
With over 1,000 entries, the book provides the confused shopper with the English<br />
and Dutch names of a broad array of food and includes sections on: basic cooking<br />
ingredients, beverages, dairy products, breads and patisserie, types and cuts of<br />
meat, fish and seafood, fruit and vegetables, canned and dried foods, delicatessen<br />
and gourmet foods.<br />
Minding your Manners by Magda Berman (€ 14.95)<br />
A <strong>Guide</strong> to Dutch Business & Social Etiquette.<br />
.NL (€ 16.00)<br />
.NL is a two inch thick and 720 page long exploration of the Netherlands in words<br />
and pictures.<br />
The Dutch I Presume by Martijn de Rooi & Jurjen Drenth (€ 14.95)<br />
Addressing more than 40 prominent aspects of Dutch society and culture, this<br />
book provides an instant insight into the mindset of the natives of the Netherlands.<br />
The Holland Handbook (€ 29.90)<br />
This richly illustrated handbook offers the expatriate essential information on all<br />
aspects of living and working in the Netherlands.<br />
The UnDutchables by Colin White & Laurie Boucke (€ 16.95)<br />
An Observation of the Netherlands: its Culture and its Inhabitants.<br />
View on <strong>Maastricht</strong> by Thijs Tuurenhout / Karel Tomei/ Ger Houben (€ 49.90)<br />
A beautifully illustrated coffee table book that brings into focus the Dutch city with<br />
the most Mediterranean qualities, <strong>Maastricht</strong>.<br />
Page | 39
CHILDREN BOOKS ON THE NETHERLANDS (ENGLISH)<br />
A pond full of ink by Annie M.G. Schmidt (ISBN-10: 9045112906 )<br />
David Colmer has produced sparkling new translations for this collection of her most iconic<br />
children s poems, illustrator Sieb Posthuma presents his own colourful take on Schmidt s<br />
universe, and Irma Boom s design turns it all into a dazzling whole.<br />
Hans Brinker by Martijn de Rooi (ISBN 978-90-76214-13-9)<br />
The exciting adventure of Hans Brinker is one of the classic tales about the Netherlands.<br />
Many people know the story of the boy called Hans who saved his village from being<br />
devastated by flooding by putting his finger in a leaking dike<br />
Jip & Janneke by Annie M.G. Schmidt (ISBN-10: 9045106140)<br />
For more than 50 years, Jip and Janneke have been the Netherlands favourite and most<br />
famous toddlers. Some of her 5 minute stories have now be translated into English and<br />
great stories for bedtime reading!<br />
Jip & Janneke, two kids from Holland by Fiep Westendorp (ISBN-10: 9045106655)<br />
Jip and Janneke, the two most famous toddlers in the Netherlands, take you on a journey<br />
through their country, introducing you to tulip fields and cows, cycling and ice skating and<br />
St. Nicholas celebrations. Great keepsake to remind children of their time in the<br />
Netherlands!<br />
Miffy (Nijntje) by Dick Bruna<br />
Books of this famous rabbit have been translated in many languages<br />
Frog (Kikker) by Max Velthuijs<br />
Frog is a picture book character created by Max Velthuijs. In the Netherlands Frog is<br />
known as Kikker. Several books have now been tranlated into English<br />
The cow who fell in the canal by Phyllis Krasilovsky (ISBN-10: 0385075855)<br />
Hendrika is bored with the life on the farm and longs to see the city she has heard so<br />
much about. One day her wish comes true in the most surprising way and life in the fields<br />
is never dull again!<br />
Two-truck Pluk by Annie M.G. Schmidt (ISBN-10: 9045112531)<br />
There‟s a room free in the Pill Building. Up on top, in the tower. When Pluk finds out, he<br />
drives straight there in his red tow truck. Finally he has a home. And right away he makes<br />
lots of new friends: Zaza the cockroach and Dolly the pigeon, Mr Penn, the Stampers and<br />
Aggie. Pluck‟s adventures can begin.<br />
Pluk and his friends (ISBN- 10: 9045111365)<br />
Pluk lives in the Pill Building and has lots of friends: Zaza the cockroach, Mr Penn, Aggie,<br />
Longmount and the Stampers. You’ll meet them all in this picture book!<br />
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NOTES<br />
Page | 41
Pre-school & Primary School<br />
Nijverheidsweg 25a<br />
6227 AL <strong>Maastricht</strong><br />
Telephone: +31 (0)43 356 1100<br />
admin@uwcmaastricht.com<br />
Secondary School<br />
Nijverheidsweg 25<br />
6227 AL <strong>Maastricht</strong><br />
Telephone: +31 (0) 43 367 4666<br />
admin@ism.portamosana.nl<br />
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