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<strong>11th</strong> <strong>Annual</strong> <strong>Report</strong> & <strong>Financial</strong> <strong>Statement</strong> 2003- 04<br />

The Afghani/Iranian<br />

Women’s Group has<br />

been meeting at the<br />

Centre for about two<br />

years. This mural,<br />

which they designed<br />

and created with the<br />

assistance of Art<br />

Therapist Emma Rose<br />

depicts a girl and a<br />

boy on the way to<br />

school, and<br />

symbolises the hopes<br />

and aspirations that<br />

all communities have<br />

for their children -<br />

that they will have a<br />

better life.


mission<br />

<strong>North</strong> <strong>Yarra</strong> <strong>Community</strong> Health aims to provide high quality and responsive<br />

programs and services to all members of our community.<br />

We work with people to overcome their experiences of<br />

disadvantage, discrimination and disempowerment.<br />

We respect people’s choices and support them to make informed decisions to promote their<br />

health and well-being.<br />

We encourage active participation in our services and in the life of<br />

our community<br />

President’s and CEO’s <strong>Report</strong><br />

During the 2003-04 year, NYCH celebrated our 10-year<br />

anniversary. In 1993, the <strong>Community</strong> Health Centres of<br />

Carlton, Collingwood and Fitzroy amalgamated to form one<br />

organisation, and the inaugural Board of Management<br />

meeting was held on September 7th 1993.<br />

Board Members at that time were:<br />

• David Sharpe<br />

• Michael Coyne<br />

• Dr David Hillas<br />

• Sim Beow Limv<br />

• Lydia Philippou (City Of Collingwood)<br />

• Brian Stagoll<br />

• Sophy Athan (City of Fitzroy)<br />

• Geoff Barbour<br />

• Glynnis Ingram (City of Melbourne)<br />

• Edith Morgan<br />

• Commencement of the <strong>Community</strong> Asthma Project in<br />

partnership with other <strong>Community</strong> Health Centres and the<br />

Children’s Hospital, and commencement of the Restoring<br />

Health Project in partnership with St Vincent’s Hospital<br />

• Numerous achievements by the participants of the two<br />

<strong>Community</strong> Empowerment Projects with which we have<br />

been involved, including the much publicised Laughing<br />

Group, and the Campaign against Centrelink Closure<br />

• Launch of the Afghani/ Iranian Women’s Group Mural,<br />

which you can see on the front cover<br />

In conclusion, we would like to acknowledge our funders,<br />

the Victorian Department of Human Services, the Commonwealth<br />

Department of Health and Ageing, Arts Victoria and the Australia<br />

Council, the Reichstein Foundation, the City of <strong>Yarra</strong> and the<br />

many individuals and businesses that have supported us with<br />

donations and in-kind contributions throughout the year.<br />

A special word of thanks to our volunteers, who add so<br />

much value to the work that we do. They take exercise groups,<br />

drive the bus, facilitate social groups, help with administrative<br />

tasks and support the staff in many different ways.<br />

We are extremely grateful to the many people who give<br />

so generously of their time.<br />

Two of our volunteers:<br />

Pat Lennon and Kevin Tims


We would like to take this opportunity to acknowledge the<br />

work of those Board Members, and all the other people who<br />

have served on the Board over the past 10 years. In particular,<br />

we wish to acknowledge the significant contribution of Edith<br />

Morgan, who died on May 10th 2004. Edith was a great<br />

supporter and maintained an active interest in NYCH. She will<br />

be greatly missed by both Board Members and Staff.<br />

A lot has changed since 1993. In the intervening ten years we<br />

have introduced numerous new programs and services,<br />

including: Occupational Therapy, Speech Pathology, Nutrition,<br />

Youth Work, Next Door - Primary Health Facility for people<br />

who inject drugs, Hospital Admission Risk Programs, Health<br />

Promotion in Public Housing as well as numerous programs<br />

for refugees and holders of Temporary Protection Visas,<br />

people who are homeless or living in insecure housing,<br />

people with psychiatric illnesses, and older residents of High<br />

Rise Estates.<br />

Highlights of the 2003 - 04 year<br />

While the celebration of our 10th anniversary was a major<br />

highlight of the 2003/04 year, other highlights have included:<br />

• Inception of "What’s the Deal" an early intervention<br />

Problem Gambling Project with young people on the<br />

Collingwood Housing Estate<br />

• Funding from the Australia Council and Arts Victoria for two<br />

theatre productions on the Fitzroy Housing Estate<br />

• Publication and launch of "Eating Well Today - For<br />

Tomorrow", our paediatric needs assessment into the eating<br />

habits of children aged 0-5<br />

• Funding from the National Illicit Drug Strategy for the<br />

employment of a Psychiatric Nurse to work with clients at<br />

the Next Door Primary Care Facility, and funding as part of<br />

the Local Drug Strategy for a case manager with this high<br />

needs client group<br />

These include:<br />

• Ms Maxianne Tritton Young<br />

• Mr Graeme Sweeney<br />

• Vegan Wares<br />

• Hotel Agencies<br />

• Brumby’s (Clifton Hill)<br />

• Brumby’s (Nth Carlton)<br />

• Brunetti’s<br />

• Valiant Enterprises (Cheltenham)<br />

• Edith Lynch<br />

• Judith Bush<br />

• Deemto Pty Ltd<br />

• Michael Romey<br />

• Du Da<br />

• Graeme Sweeney<br />

• Peter Fitzgerald<br />

• Donald Cave<br />

• Linda O’Connor<br />

• Rohan Griffiths<br />

• John Tone<br />

• Barzoo Gillan<br />

• Jane Markac<br />

• Arline Paynter<br />

• Macfarlane Burnet<br />

Institute<br />

We also thank the many other agencies with whom we<br />

have worked collaboratively during the year, including the<br />

member agencies of the Primary Care Partnership,<br />

Neighbourhood Houses and other <strong>Community</strong> Health<br />

Centres, Collingwood <strong>Community</strong> Information Centre,<br />

Melbourne City Mission, Collingwood College, the Reach<br />

Foundation, Jesuit Social Services, Brotherhood of<br />

St Laurence, Homeground, and our local hospitals.<br />

Our joint efforts achieve so much more than any of us<br />

could achieve individually.<br />

Board members also give of their time, and it is the Board<br />

that determines the overall policy of the organisation. During<br />

the year, elections were held, and as a result, we are pleased<br />

to welcome Felicity Pantelidis who will join the board of<br />

Management in October 2004.<br />

Two of the current Board members, Sandra Hills and Lisa<br />

Hurburgh have indicated that they will not be seeking further<br />

terms, and accordingly, their term of office concludes at the<br />

2004 <strong>Annual</strong> General Meeting. On behalf of the other Board<br />

members and the staff, we would like to thank Sandra and<br />

Lisa for their contribution to NYCH over the past three years.<br />

Most importantly, we want to acknowledge the work of the<br />

staff. It is their drive, initiative and enthusiasm which,<br />

together with the input and feedback from our clients,<br />

ensures that we continue to deliver the sort of services that<br />

the community needs and wants.<br />

Board of Management<br />

Jo Southwell Brian Stagoll Mike Hannibal<br />

Phil Robinson Lisa Hurburgh Sandra Hills<br />

Geoff Barbour,<br />

President<br />

Robyn Williams<br />

Vera Boston,<br />

Chief Executive Officer


january<br />

Participation<br />

- good for community health<br />

The <strong>Community</strong> Liaison Committee has been meeting every three months since 1994, and<br />

it provides an opportunity for our clients to receive information, give us feedback, and raise<br />

matters of concern. Most importantly, it strengthens community cohesion and enables the<br />

sharing of culture in an informal and supportive setting. For information on the <strong>Community</strong><br />

Liaison Committee, contact Bich Ha on 9411 4333.


monday tuesday wednesday thursday friday saturday sunday<br />

31<br />

December 2004<br />

M T W T F S S<br />

1 2 3 4 5<br />

6 7 8 9 10 11 12<br />

13 14 15 16 17 18 19<br />

20 21 22 23 24 25 26<br />

27 28 29 30 31<br />

February 2005<br />

M T W T F S S<br />

1 2 3 4 5 6<br />

7 8 9 10 11 12 13<br />

14 15 16 17 18 19 20<br />

21 22 23 24 25 26 27<br />

28<br />

1<br />

New Year’s Day<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

21<br />

22<br />

23<br />

Eid al-Adha<br />

24<br />

25<br />

26<br />

27<br />

28<br />

29<br />

30<br />

Australia Day<br />

Term 1 begins<br />

“Participation - good<br />

for community health”<br />

“Tham gia - toát cho<br />

söùc khoûe coäng ñoàng<br />

cuûa quí vò”<br />

“˘ÌÌÂÙÔ¯‹ - ›ӷÈ<br />

ηϋ ÁÈ· ÙËÓ ˘Á›· Ù˘<br />

ÎÔÈÓfiÙËÙ¿˜ Û·˜”<br />

"Katılım - toplumsal<br />

sa©lık için faydalıdır"


Helping families<br />

give their children<br />

the best start in life<br />

february<br />

Lien Thi Bui (bottom right) and Nesima Arabo (top left) were both participants in<br />

the <strong>Community</strong> Empowerment Project, and there is no doubt that supporting<br />

parents is the best and most effective way to ensure that children are also<br />

supported and nurtured. Other programs that support children include our<br />

popular Hanen groups “It takes two to talk”. These therapy groups assist parents<br />

to help their child develop and improve language skills. Michael and Anna Black<br />

(shown bottom left with Thomas) have been attending one of the Hanen groups.<br />

For more information on speech pathology contact Keirra, on 9411 4333.


monday tuesday wednesday thursday friday saturday sunday<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

Lunar New Year<br />

Muharram<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

Valentine’s Day<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

27<br />

28<br />

January 2005<br />

M T W T F S S<br />

1 2<br />

3 4 5 6 7 8 9<br />

10 11 12 13 14 15 16<br />

17 18 19 20 21 22 23<br />

24 25 26 27 28 29 30<br />

31<br />

March 2005<br />

M T W T F S S<br />

1 2 3 4 5 6<br />

7 8 9 10 11 12 13<br />

14 15 16 17 18 19 20<br />

21 22 23 24 25 26 27<br />

28 29 30 31<br />

“Helping families give<br />

their children the best<br />

start in life”<br />

“Hoã trôï gia ñình ñeå gia<br />

ñình coù theå giuùp ñôõ con<br />

em böôùc chaân vaøo moät<br />

cuoäc soáng thaät toát ñeïp”<br />

“˘ÌÌÂÙÔ¯‹ - ›ӷÈ<br />

ηϋ ÁÈ· ÙËÓ ˘Á›· Ù˘<br />

ÎÔÈÓfiÙËÙ¿˜ Û·˜”<br />

"Ailelere, çocuklarının<br />

ya∑amlarına en iyi ∑ekilde<br />

ba∑lama ∑ansını<br />

sa©lamalarında<br />

yardımcı olur"


march<br />

Enjoy the age you are<br />

The Greek Women’s Group has been meeting at Collingwood for over 20<br />

years, and a highlight for them was the victory by Greece in the 2004<br />

Europa Soccer Cup, which they celebrated enthusiastically.


monday tuesday wednesday thursday friday saturday sunday<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

International Women’s Day<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

Labour Day<br />

Palm Sunday<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

27<br />

Nowrooz<br />

29<br />

30<br />

28<br />

February 2005<br />

M T W T F S S<br />

1 2 3 4 5 6<br />

7 8 9 10 11 12 13<br />

14 15 16 17 18 19 20<br />

21 22 23 24 25 26 27<br />

28<br />

Easter Monday<br />

31<br />

Good Friday Easter Saturday Easter Sunday<br />

30<br />

31<br />

April 2005<br />

M T W T F S S<br />

1 2 3<br />

4 5 6 7 8 9 10<br />

11 12 13 14 15 16 17<br />

18 19 20 21 22 23 24<br />

25 26 27 28 29 30


april<br />

Working together for<br />

<strong>Community</strong><br />

Mental Health<br />

and Well Being<br />

During the year we celebrated 10 years of <strong>Yarra</strong> <strong>Community</strong> Support,<br />

our program for people living in the community with psychiatric<br />

disabilities. As part of that celebration, participants collaborated in the<br />

production of a book that records their journey to recovery. The striking<br />

cover was designed by Yurdanur Bozkurt.


monday tuesday wednesday thursday friday saturday sunday<br />

4<br />

March 2005<br />

M T W T F S S<br />

1 2 3 4 5 6<br />

7 8 9 10 11 12 13<br />

14 15 16 17 18 19 20<br />

21 22 23 24 25 26 27<br />

28 29 30 31<br />

5<br />

May 2005<br />

M T W T F S S<br />

1<br />

2 3 4 5 6 7 8<br />

9 10 11 12 13 14 15<br />

16 17 18 19 20 21 22<br />

23 24 25 26 27 28 29<br />

30 31<br />

6<br />

7<br />

1<br />

Term 1 ends<br />

8<br />

2<br />

9<br />

3<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

21<br />

22<br />

23<br />

24<br />

Term 2 begins<br />

Birthday of Muhummad<br />

Passover<br />

25<br />

26<br />

27<br />

28<br />

29<br />

30<br />

ANZAC Day<br />

“Working together for<br />

“Cuøng nhau laøm vieäc<br />

“˘ÓÂÚÁ·˙fiÌ·ÛÙ ÁÈ·<br />

"Toplumsal Akıl Sa©lı©ı<br />

<strong>Community</strong> Mental Health<br />

and Well Being”<br />

cho vaán ñeà Y Teá Taâm<br />

Thaàn vaø An Sinh<br />

Coäng Ñoàng”<br />

ÙËÓ KÔÈÓÔÙÈ΋ æ˘¯È΋<br />

YÁ›· Î·È E˘ÚˆÛÙ›·”<br />

ve ∫yili©i için elele<br />

çalı∑mak"


may<br />

We live in a multicultural society, and our<br />

local community is particularly diverse.<br />

To underscore this multiculturalism, the<br />

Afghani/ Iranian Women’s Group wanted to<br />

go to the cricket last year, and thoroughly<br />

enjoyed their day out.<br />

The African Women’s Group has been meeting at<br />

the Collingwood Neighbourhood House with our<br />

midwives and our Family And Reproductive Rights<br />

Program Worker to provide mutual support and to<br />

increase their knowledge of health services<br />

available in the community.<br />

We welcome people of all ages, cultures and<br />

languages to our <strong>Community</strong> Health Centre


monday tuesday wednesday thursday friday saturday sunday<br />

30<br />

31<br />

April 2005<br />

M T W T F S S<br />

1 2 3<br />

4 5 6 7 8 9 10<br />

11 12 13 14 15 16 17<br />

18 19 20 21 22 23 24<br />

25 26 27 28 29 30<br />

June 2005<br />

M T W T F S S<br />

1 2 3 4 5<br />

6 7 8 9 10 11 12<br />

13 14 15 16 17 18 19<br />

20 21 22 23 24 25 26<br />

27 28 29 30 31<br />

1<br />

Orthodox Easter<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26 27 28<br />

29<br />

“We welcome people of<br />

all ages, cultures and<br />

languages to our<br />

<strong>Community</strong> Health Centre”<br />

“Chuùng toâi hoan ngheânh<br />

taát caû moïi ngöôøi thuoäc<br />

moïi löùa tuoåi, vaên hoùa vaø<br />

ngoân ngöõ ñeán vôùi trung<br />

taâm y teá coäng ñoàng.”<br />

“K·ÏˆÛÔÚ›˙Ô˘Ì ¿ÙÔÌ· οıÂ<br />

ËÏÈΛ·˜, ηٷÁˆÁ‹˜ ηÈ<br />

ÁÏÒÛÛ·˜ ÛÙÔ Î¤ÓÙÚÔ<br />

ÎÔÈÓÔÙÈ΋˜ ˘Á›·˜ Ì·˜”<br />

"Toplum sa©lık merkezimiz<br />

her ya∑tan, kültürden ve<br />

dilden ki∑iye açıktır"


june<br />

Physical Activity - just find<br />

30 minutes a day<br />

Gentle Exercise is good at any age, and NYCH provides many opportunities to<br />

improve fitness, while making important social connections. The Vietnamese Tai<br />

Chi group meets at the Collingwood Centre, the Walking Group meets at Carlton<br />

(and another walking group meets at Collingwood) while the Gentle Exercise to<br />

Music Group meets at Fitzroy. For a list of other groups that might be of interest<br />

call Melissa Bryan on 9349 7333 or see the group list.


monday tuesday wednesday thursday friday saturday sunday<br />

May 2005<br />

M T W T F S S<br />

1<br />

2 3 4 5 6 7 8<br />

9 10 11 12 13 14 15<br />

16 17 18 19 20 21 22<br />

23 24 25 26 27 28 29<br />

30 31<br />

July 2005<br />

M T W T F S S<br />

1 2 3<br />

4 5 6 7 8 9 10<br />

11 12 13 14 15 16 17<br />

18 19 20 21 22 23 24<br />

25 26 27 28 29 30 31<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

Queen’s Birthday<br />

20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

Term 2 ends<br />

27<br />

28<br />

29<br />

30<br />

“Physical activity -<br />

just find 30 minutes<br />

a day”<br />

“Hoaït ñoäng theå löïc -<br />

chæ caàn daønh ra 30<br />

phuùt moãi ngaøy”<br />

“ˆÌ·ÙÈ΋<br />

‰Ú·ÛÙËÚÈfiÙËÙ· - ·appleÏ¿<br />

‰È·ı¤ÛÙ 30 ÏÂappleÙ¿<br />

"Fiziksel faaliyet - günde<br />

sadece 30 dakika<br />

ayırmanız yeter"<br />

ÙËÓ Ë̤ڷ”


july<br />

Access is a right, not a privilege<br />

The mural depicted has been painted on the entrance to the<br />

underground car park on the Collingwood High Rise estate. The<br />

artists, Eugene Lovett, Gary Smith, Mary Hassall and Denise<br />

Lovett are part of the indigenous community, which has been living<br />

and meeting in Collingwood and Fitzroy for many years. Working as<br />

the BEEM artists, they have painted a number of other murals in<br />

the local area, and last year they donated the proceeds from the<br />

sale of one of their paintings to the Collingwood Youth Space.


monday tuesday wednesday thursday friday saturday sunday<br />

June 2005<br />

M T W T F S S<br />

1 2 3 4 5<br />

6 7 8 9 10 11 12<br />

13 14 15 16 17 18 19<br />

20 21 22 23 24 25 26<br />

27 28 29 30<br />

August 2005<br />

M T W T F S S<br />

1 2 3 4 5 6 7<br />

8 9 10 11 12 13 14<br />

15 16 17 18 19 20 21<br />

22 23 24 25 26 27 28<br />

29 30 31<br />

1<br />

2<br />

3<br />

Naidoc week starts<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

Term 3 begins<br />

18<br />

19<br />

20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

27<br />

28<br />

29<br />

30<br />

31<br />

“Access is a right,<br />

not a privilege”


august<br />

Prevention is better than cure<br />

These happy vegetables, Basil Natoli (Capsicum) and Peta Christensen<br />

(Green Pea) from DHS joined with Lisa Harris (Carrot) and Lina La Guardia<br />

(Tomato) to spread the healthy eating message at the launch of the Atherton<br />

Gardens Fresh Food Market. Over 90 people completed the Healthy Eating<br />

Quiz, and Loan Nguyen was the winner of a delicious hamper of food.<br />

A number of "Eat Well, Be Well, Live Well" Expos have been held throughout<br />

the year, and more are planned for next year. For further information,<br />

contact Lina La Guardia, on 9411 4333 or 9411 3555.


monday tuesday wednesday thursday friday saturday sunday<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

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20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

27<br />

28<br />

30<br />

31<br />

29 July 2005<br />

M T W T F S S<br />

1 2 3<br />

4 5 6 7 8 9 10<br />

11 12 13 14 15 16 17<br />

18 19 20 21 22 23 24<br />

25 26 27 28 29 30 31<br />

September 2005<br />

M T W T F S S<br />

1 2 3 4<br />

5 6 7 8 9 10 11<br />

12 13 14 15 16 17 18<br />

19 20 21 22 23 24 25<br />

26 27 28 29 30


september<br />

Minimising the harm associated with the use<br />

of injecting drugs - for users, families, friends<br />

and the community<br />

Next Door, part of our Drug Safety Services, offers a variety<br />

of programs and interventions to our clients. This mural<br />

was painted by the participants in our Art Therapy group,<br />

which is facilitated by Art Therapy student, Celia.<br />

It is on display in the window of our shop front at<br />

350 Smith Street. For information about any of our Drug<br />

Safety Services, contact Chris Hardy (RN) on 9417 1466.


monday tuesday wednesday thursday friday saturday sunday<br />

5<br />

August 2005<br />

M T W T F S S<br />

1 2 3 4 5 6 7<br />

8 9 10 11 12 13 14<br />

15 16 17 18 19 20 21<br />

22 23 24 25 26 27 28<br />

29 30 31<br />

6<br />

October 2005<br />

M T W T F S S<br />

1 2<br />

3 4 5 6 7 8 9<br />

10 11 12 13 14 15 16<br />

17 18 19 20 21 22 23<br />

24 25 26 27 28 29 30<br />

31<br />

7<br />

1<br />

8<br />

2<br />

9<br />

3<br />

10<br />

4<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

Term 3 ends<br />

19<br />

20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

27<br />

28<br />

29<br />

30<br />

“Minimising the harm<br />

associated with the use of<br />

injecting drugs - for users,<br />

families, friends and the<br />

community”<br />

“Giaûm thieåu toái ña söï nguy<br />

haïi lieân quan ñeán vieäc chích<br />

ma tuùy - ñoái vôùi nhöõng ngöôøi<br />

söû duïng, gia ñình, baïn beø<br />

vaø coäng ñoàng”<br />

“M›ˆÛË ÙÔ˘ ÎÈÓ‰‡ÓÔ˘ appleÔ˘<br />

Û¯ÂÙ›˙ÂÙ·È Ì ÙË ¯Ú‹ÛË<br />

Ó·ÚΈÙÈÎÒÓ Ì ÂÓ¤ÛÂȘ - ÁÈ·<br />

¯Ú‹ÛÙ˜, ÔÈÎÔÁ¤ÓÂȘ,<br />

Ê›ÏÔ˘˜ Î·È ÎÔÈÓfiÙËÙ·”<br />

"Kullanıcı, aile, arkada∑ ve<br />

toplum çerçevesinde uyu∑turucu<br />

enjeksiyonu ile ili∑kili olarak<br />

ortaya çıkan zararların en aza<br />

indirilmesini sa©lamak"


october<br />

Helping you take better<br />

care of yourself<br />

Our philosophy is to encourage people to take better control over their<br />

health, and we can help you to do that, either individually or through<br />

some of our group programs. The Collingwood Estate Gym is a<br />

valuable community resource, and it’s open every weeknight from 5.00<br />

pm. Leon, Ricardo and Paul regularly use the gym to improve their<br />

fitness, while Christine and Jennifer attend our Women Living Stronger<br />

(Weights Training) class, which runs weekly. Jennifer says "I really like<br />

the relaxed atmosphere of the group - it makes it fun and enjoyable!"


monday tuesday wednesday thursday friday saturday sunday<br />

31<br />

September 2005<br />

M T W T F S S<br />

1 2 3 4<br />

5 6 7 8 9 10 11<br />

12 13 14 15 16 17 18<br />

19 20 21 22 23 24 25<br />

26 27 28 29 30<br />

November 2005<br />

M T W T F S S<br />

1 2 3 4 5 6<br />

7 8 9 10 11 12 13<br />

14 15 16 17 18 19 20<br />

21 22 23 24 25 26 27<br />

28 29 30 31<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

Term 4 begins<br />

Ramadan<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

27<br />

28<br />

29<br />

30<br />

United Nations Day<br />

“Helping you take<br />

better care of<br />

yourself”<br />

“Giuùp ñôõ quyù vò chaêm soùc<br />

söùc khoûe baûn thaân moät<br />

caùch toát ñeïp hôn”<br />

“·˜ ‚ÔËı¿ÌÂ ÁÈ· Ó·<br />

ÊÚÔÓÙ›˙ÂÙ ηχÙÂÚ·<br />

ÙÔÓ Â·˘Ùfi Û·˜”<br />

"Kendinize daha iyi<br />

bakmanızda<br />

yardımcıdır"


Strong supportive social relationships<br />

are vital for community health<br />

and well being<br />

The Collingwood Youth Space opened in 2003, and has recently<br />

celebrated its first birthday. Young people come together for a<br />

range of activities, which includes some excursions.<br />

Participants in the program also designed the artwork for the<br />

invitation to their 1st Birthday Party, which was a great success.<br />

For information about the Youth Space,<br />

november<br />

contact Katy Porter on 9411 4333


monday tuesday wednesday thursday friday saturday sunday<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

Melbourne Cup Day<br />

Eid al-Fitr<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

27<br />

29<br />

30<br />

28 October 2005<br />

M T W T F S S<br />

1 2<br />

3 4 5 6 7 8 9<br />

10 11 12 13 14 15 16<br />

17 18 19 20 21 22 23<br />

24 25 26 27 28 29 30<br />

31<br />

30<br />

31<br />

December 2005<br />

M T W T F S S<br />

1 2 3 4<br />

5 6 7 8 9 10 11<br />

12 13 14 15 16 17 18<br />

19 20 21 22 23 24 25<br />

26 27 28 29 30 31<br />

“Strong supportive social<br />

relationships are vital for<br />

community health<br />

and well being”<br />

“Nhöõng moái quan heä<br />

xaõ giao coù tính caùch hoã<br />

trôï laø vieäc thieát yeáu cho<br />

vaán ñeà y teá vaø an sinh<br />

coäng ñoàng”<br />

“IÛ¯˘Ú¤˜ ÛÙÔÚÁÈΤ˜<br />

ÎÔÈÓˆÓÈΤ˜ Û¯¤ÛÂȘ ›ӷÈ<br />

˙ˆÙÈΤ˜ ÁÈ· ÙËÓ ÎÔÈÓÔÙÈ΋<br />

˘Á›· Î·È Â˘ÚˆÛÙ›·”<br />

"Toplumun sa©lı©ı ve<br />

iyili©i için güçlü sosyal<br />

ili∑kilerin deste©i hayati<br />

önem ta∑ır"


december<br />

In a healthy community we know who<br />

our neighbours are and how to get<br />

help when we need it<br />

The Collingwood Laughing Group was one of the outcomes from<br />

the <strong>Community</strong> Empowerment Project. They epitomise the old<br />

saying about "Laughter being the best medicine" and are part of<br />

a worldwide movement. Judging by the graffiti, on the rubbish<br />

bin, they are certainly making a difference!<br />

Paul Harris, Courtesy of The Age


monday tuesday wednesday thursday friday saturday sunday<br />

5<br />

November 2005<br />

M T W T F S S<br />

1 2 3 4 5 6<br />

7 8 9 10 11 12 13<br />

14 15 16 17 18 19 20<br />

21 22 23 24 25 26 27<br />

28 29 30<br />

6<br />

January 2006<br />

M T W T F S S<br />

1<br />

2 3 4 5 6 7 8<br />

9 10 11 12 13 14 15<br />

16 17 18 19 20 21 22<br />

23 24 25 26 27 28 29<br />

30 31<br />

7<br />

1<br />

8<br />

2<br />

9<br />

3<br />

10<br />

4<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

Term 4 ends<br />

Christmas Day<br />

26<br />

27<br />

28<br />

29<br />

30<br />

31<br />

Boxing Day<br />

Christmas Day Holiday<br />

“In a healthy community<br />

we know who our<br />

neighbours are and how to<br />

get help when we need it”<br />

“Trong moät coäng ñoàng laønh<br />

maïnh, chuùng ta bieát roõ nhöõng<br />

ngöôøi haøng xoùm chung quanh,<br />

vaø bieát roõ nhöõng phöông<br />

caùch ñeå nhaän ñöôïc nhöõng söï<br />

hoã trôï caàn thieát”<br />

“ ÌÈ· ˘ÁÈ‹ ÎÔÈÓfiÙËÙ·<br />

ÁÓˆÚ›˙Ô˘Ì appleÔÈÔÈ Â›Ó·È ÔÈ<br />

Á›ÙÔÓ¤˜ Ì·˜ Î·È appleÒ˜ Ó·<br />

˙ËÙ‹ÛÔ˘Ì ‚Ô‹ıÂÈ· fiÙ·Ó<br />

ÙË ¯ÚÂÈ·˙fiÌ·ÛÙÂ.”<br />

"Sa©lıklı bir toplumun<br />

üyeleri olarak kom∑ularımızı<br />

tanır ve ihtiyaç oldu©unda<br />

nasıl yardım<br />

isteyece©imizi biliriz"


nych people<br />

Legend: * Resigned<br />

** Maternity Leave<br />

*** Fixed Term Contract<br />

Board of<br />

Management<br />

Geoff Barbour - President<br />

Jo Southwell - Vice President<br />

Mike Hannibal - Treasurer<br />

Brian Stagoll<br />

Lisa Hurburgh<br />

Phil Robinson<br />

Robyn Williams<br />

Sandra Hills<br />

Staff List<br />

Administration: Reception,<br />

Finance & Information Technology<br />

Arzih Chehade<br />

Belinda Crivelli<br />

Bich Ha<br />

Cherie Blofield<br />

Claire Tanswell*<br />

Concetta Sergi<br />

Coral Williams<br />

Ermelinda Mifsud**<br />

Evette Barnes*<br />

Fay Kitsou<br />

Jane Castellano<br />

Joyce Russell<br />

Julia Baldock<br />

Linda Zepackic<br />

Linda Le Doeuff<br />

Maureen Schleiger<br />

May Saunders<br />

Miriana Zanic<br />

Monica Cairns*<br />

Nancy Della Tolla<br />

Nihal Altiparmak<br />

Samantha Hunt<br />

Spiro Scicluna*<br />

Thu Le Thai**<br />

Trang Nguyen<br />

Vera Boston<br />

Yvonne Turner<br />

Zoe Potter*<br />

Casework, Counselling<br />

& Youth Work<br />

Benjamin Ilsley<br />

Caitlin Porter<br />

Chris Vlachos<br />

Emma Rose<br />

Esther Ndirangu<br />

Geraldine Paine<br />

Halina Cumbo<br />

Hulya Akguner<br />

Jan Smith<br />

Kylie Shacklock*<br />

Maggie Abdelmalak<br />

Robin Gregory<br />

Robyn Stringer<br />

Simone Nelson*<br />

Susan George<br />

Teresa Ha*<br />

YCS (Psychiatric<br />

Disability Rehabilitation<br />

and Support Service)<br />

Annie Mullarvey<br />

Catherine Davison*<br />

David Sharp<br />

Helena Jedjud<br />

Sophie Switajewski*<br />

Talitha Walklate<br />

Veronica Hughes<br />

<strong>Yarra</strong> Drug and<br />

Health Forum<br />

Jocylyn Snow*<br />

Sally Mitchell<br />

Drug Safety Services<br />

Amanda Wallis<br />

Annie Haines*<br />

Aygee Butcher<br />

Ben Ellis<br />

Beth Costello<br />

Christine King*<br />

Christine Hardy<br />

Craig Dunster<br />

Connie Bonanno<br />

Danny Jeffcote<br />

Danielle Clayman**<br />

Jahe Bennett*<br />

Jamie Campbell*<br />

Julie O'Connor<br />

Katie Elefsiniotis*<br />

Kerri Michael<br />

Lawson Bayly<br />

Lyn Worth<br />

Michael Rowe<br />

Nadia Gavin<br />

Quentin Price*<br />

Ricardo Ceballos<br />

Ron Blake<br />

Health Promotion<br />

<strong>Community</strong><br />

Empowerment<br />

Project, and<br />

Collingwood High<br />

Rise Gym<br />

Antoinette Vos<br />

Fiona Kranen<br />

Jacqui McKenzie<br />

Kellie Nagle***<br />

Leon Michael Visentin*<br />

Melissa Bryan<br />

Nicholas Arnott<br />

Rachel Jackson<br />

Allied Health<br />

Cynthia Firth<br />

Greg Bourke<br />

Jessica Hurley<br />

Joanne Abela<br />

Kath Miller*<br />

Katrina Doljanin<br />

Keirra Stephens<br />

Kristine Olaris<br />

Lina La Guardia<br />

Lisa Magnusson<br />

Mark Crawford<br />

Rebecca Fagan*<br />

Sharon Malcolm<br />

Dental<br />

Arivinthan Somasunthara<br />

Bharathy<br />

George Brivulis<br />

Linda Kestenberg<br />

Margaret Falconer*<br />

Martin Tyas<br />

Pamela Dalgliesh<br />

Patricia Jeffreys<br />

Samantha Gruber<br />

Stella-Maria Nicolazzo*<br />

Vera Ghaly*<br />

Wendy Lau*<br />

Nursing<br />

Denise Blake<br />

Giancarlo Di Stefano<br />

Helen Chakman<br />

Julie Irlam<br />

Judith Smith<br />

Kathryn Robson<br />

Lisa Harris<br />

Louise Morrison<br />

Marlies Blatz<br />

Ruth Scharley***<br />

Medical<br />

Barbara Hoare*<br />

Belinda Greenwood-Smith**<br />

Christine Taylor<br />

Chris O'Neill<br />

David Jacka<br />

Ee Leong*<br />

Felicity Dent***<br />

George Manoliadis***<br />

Jenny Lawlor<br />

Jenny Blackett-Smith<br />

Jordana Rockman***<br />

Lenore Ellett***<br />

Lyn McKenzie<br />

Karin Halewood<br />

Paul McCartney<br />

Penelope Preston***<br />

Peter Wright<br />

Philip Smith*<br />

Rebecca Quake***<br />

Samantha Green<br />

Simon Wilding<br />

Sook-Lin Lee**<br />

Tamara Greaves***<br />

Pharmacy<br />

Katrine Harper<br />

Tuan Anh Le<br />

Volunteers<br />

Alan Davis<br />

An Thi Tran<br />

Anne Bolton<br />

Barbara Davis<br />

Barbara Harrington<br />

Chafic Elzaibak<br />

Chin Van Nguyen<br />

Claire Nailer<br />

Dawn Lamb<br />

Dieu Thi Phan<br />

Effie Tsakiridis<br />

Emile Armanious<br />

Foo Yin Loh<br />

Foula Kalaitzoglu<br />

Georgina Tsiaplias<br />

Hariette Bolgarow<br />

Helen Adair<br />

Helen Barlow<br />

Hong Vo<br />

Julian Smith<br />

Kathie Vendy<br />

Kari Togersen<br />

Ken Anderson<br />

Kerry Williams<br />

Kevin Tims<br />

Leonie Rooney<br />

Margaret Dowsett<br />

Maria Kyritsis<br />

Mary Daicos<br />

Monica Roberts<br />

Nien Vinh Giang<br />

Olive Hamilton<br />

Patricia Lennon<br />

Peter Doube<br />

Ron Norman<br />

Ruyet Thi Vu<br />

Sao Fong Kok<br />

Sam Malili<br />

Shirley Tien<br />

Siew Cleeland<br />

Sinh Khien<br />

So Duc Nguyen<br />

Stanko Radonic<br />

Susan Chow<br />

Tam Van Tran<br />

Teresa Ha<br />

Tim Sheppard<br />

Wai Lam Chan<br />

<strong>Community</strong><br />

Empowerment<br />

Project<br />

Advocates<br />

Anastasia Kezkiropoulos<br />

Andrew Shaw<br />

David Adams<br />

Denise Lovett<br />

Fiona Kranenbroek<br />

Guluzar Ozcoban<br />

Hong Zhou<br />

Kim Ling Chua<br />

Lien Thi Bui<br />

Linda Stevens<br />

Laylo Kaarsche<br />

Mara Maikuku-Epere<br />

Mohamed Aljanbi<br />

Nesima Arabo<br />

Nicholas Arnott<br />

Qi Chi Zhao<br />

Rahma I Riazat<br />

Samuela Malili<br />

Sinh Thi Khien<br />

Vivi Koutras


LOCATION<br />

GROUPS, CLASSES AND ACTIVITIES<br />

CONTACT<br />

LOCATION<br />

GROUPS, CLASSES AND ACTIVITIES<br />

CONTACT<br />

Collingwood<br />

Fitzroy<br />

Fitzroy<br />

530 Lygon<br />

Collingwood<br />

Carlton<br />

Various<br />

Carlton<br />

Fitzroy<br />

Collingwood<br />

Collingwood<br />

Collingwood<br />

Fitzroy<br />

Collingwood<br />

Neighborhood House<br />

Fitzroy<br />

Collingwood<br />

Various<br />

Fitzroy<br />

Collingwood<br />

High Rise Gym<br />

Fitzroy<br />

Collingwood<br />

Carlton<br />

Carlton<br />

High Rise Gym<br />

Various<br />

High Rise Gym<br />

Older Adults<br />

Over 60s Group<br />

Pastel Group<br />

Retired Persons Group<br />

530 Program Drop In Session<br />

Cultural Groups<br />

Afghani/Iranian Women's Group<br />

African Women's Group<br />

African Women's Health Group<br />

Arabic Elderly Pensioners Group<br />

Chinese Women's Group<br />

Cultural Vietnamese Women's group<br />

Diverse Culture Group<br />

Greek Older Women's Group<br />

Halal Food Group<br />

Healthy Vietnamese Elderly Group<br />

Turkish Women's Group<br />

Vietnamese Women's Group<br />

Women Asylum Seekers Health Group<br />

Exercise<br />

Aqua Physiotherapy & Water Exercise<br />

Gentle Exercise to Music<br />

I ndo-Chinese Older Adult Health<br />

Fitness Self Help Group<br />

Men Living Stronger (light weights program)<br />

Men's Walking Group<br />

Muslim Women's Exercise<br />

Postnatal Exercise to Music<br />

Simple Yoga<br />

The Gym Program<br />

Walking Groups<br />

Women Living Stronger (light weights program)<br />

Marlies<br />

Jo<br />

Jo<br />

Robyn<br />

Maggie<br />

Esther<br />

Esther<br />

Sue<br />

Halina<br />

Bich<br />

Bich<br />

Bich<br />

Maggie<br />

Bich<br />

Hulya<br />

Halina<br />

Jessica<br />

Cynthia<br />

Lisa<br />

Bich<br />

Greg<br />

Giancarlo<br />

Jessica<br />

Cynthia<br />

Cynthia<br />

Jacqui<br />

Sharon<br />

Sharon<br />

Next Door<br />

Collingwood<br />

Various<br />

Next Door<br />

Various<br />

Various<br />

Next Door<br />

Next Door<br />

Various<br />

Next Door<br />

Harmsworth Street<br />

Various<br />

Various<br />

Various<br />

Various<br />

Youth Space<br />

Youth Space<br />

High Rise Gym<br />

Youth Space<br />

Lifestyle<br />

Boxing<br />

Eat Smart, Live Well<br />

Living With Diabetes (English)<br />

Self Pampering Session<br />

Chronic Pain Program<br />

Better Health Self Management Group<br />

Support<br />

Anger Management<br />

Art Therapy<br />

Café Meals<br />

Journal Group<br />

Billabong BBQ<br />

New Beginnings - On Going Family Violence<br />

Support Group<br />

Pathways for Women<br />

Shoe Shopping for Healthy Feet<br />

Smart Food Market Bus<br />

Youth<br />

Hip Hop Dance for Young People<br />

What's the Deal<br />

Youth Gym<br />

Youth Drop In<br />

GROUPS, CLASSES AND ACTIVITIES<br />

Craig<br />

Lina<br />

Sharon<br />

Nadia<br />

Greg<br />

Cynthia<br />

Amanda<br />

Kerrie<br />

Katrina<br />

Chris V<br />

Katrina<br />

Sue<br />

Talitha<br />

Sharon<br />

Katrina<br />

Katy<br />

Katy<br />

Greg<br />

Katy<br />

In addition to these regular groups, classes and activities, our staff frequently give “one<br />

off” talks in locations such as schools, TAFE Colleges, Maternal and Child Health<br />

Centres, Senior Citizen’s Centres, and a whole host of other locations. To organise a<br />

speaker, please contact Melissa Bryan, Health Promotion Coordinator, on 9349 7333.


Casework, Counselling,<br />

Information and Advocacy<br />

<strong>Yarra</strong> <strong>Community</strong><br />

Support (YCS)<br />

Drug Safety<br />

Services<br />

team reports<br />

The Counselling and Casework Team provides<br />

counselling, support, information and advocacy<br />

to individuals, couples and families across our<br />

centres.<br />

The Team consists of:<br />

• Family Counsellor: Provides counselling,<br />

casework and groups for families living in<br />

Carlton and Parkville.<br />

• Refugee Support Worker: Provides a<br />

mix of casework, community development and group<br />

support to refugees, including people on Temporary<br />

Protection Visas and asylum seekers.<br />

• Family And Reproductive Rights Education Program<br />

(FARREP):<br />

Has a focus on community development, health promotion<br />

and casework predominately with people from the Horn of<br />

Africa countries.<br />

• Youth Worker: Undertakes individual support, groups and<br />

facilitates a drop-in space for young people aged 12 -18<br />

living in Collingwood.<br />

• Older Persons’ High Rise Support Program:<br />

Provides casework, support, groups and drop-in for<br />

people living at the 530 Lygon Street flats.<br />

Jan Smith<br />

• Drug and Alcohol Counsellor: Provides counselling to people<br />

in relation to problematic alcohol and other drug use.<br />

• General Counselling and Casework: Provides a<br />

combination of short, medium and long term counselling,<br />

casework and advocacy. Typical reasons for attendance include<br />

family violence, immigration, relationship difficulties,<br />

depression, stress, housing and a range of other issues.<br />

The year has seen some exciting new programs developed,<br />

including What’s the deal an early intervention art therapy<br />

project focusing on the impact of gambling on young people,<br />

and the Halal Food Access Project, a new group developed<br />

to increase food access and reduce social isolation for the<br />

Fitzroy Muslim population.<br />

Mental Illness affects<br />

people from all walks of<br />

life, rich and poor, old<br />

and young, and NYCH<br />

practitioners are<br />

experienced and able to<br />

provide treatment and<br />

support options to meet<br />

individual needs.<br />

In particular, the <strong>Yarra</strong><br />

<strong>Community</strong> Support<br />

Team, our Psychiatric<br />

Disability Rehabilitation and Support Service, works with<br />

people on a wide range of issues to promote recovery and<br />

enhance quality of life. The Team operates on a home-based<br />

outreach model and can bring services to people within their<br />

home or the community.<br />

The Team was proud to celebrate 10 years of service delivery<br />

in September, and to reflect on the growth and achievements<br />

over the decade since a humble beginning in 1993. The service<br />

now has the capacity to support 50 people at any one time<br />

across Carlton and the City of <strong>Yarra</strong> and is an integral part of<br />

mental health services in the area. To mark the occasion, past<br />

and present participants put together a booklet of poetry, prose<br />

and artwork. This beautiful collection of material was launched<br />

at a special 10th birthday celebration and has been distributed<br />

to organisations and individuals across the City of <strong>Yarra</strong>.<br />

The year has seen the consolidation of the intensive support<br />

program for people who are homeless or at risk of<br />

homelessness and it has been inspirational to see the<br />

difference stable housing with support can make to people<br />

living with a mental illness.<br />

The Team continues to have a strong and important role in<br />

advocating the needs of people with a mental illness to<br />

ensure that services and systems are appropriate and<br />

accessible. To this end positive relationships have been<br />

developed with the Consumer Consultant at Inner East Mental<br />

Health Service and Victorian Mental Illness Awareness Council.<br />

YCS was again successful in securing a <strong>Community</strong> Grant<br />

from the City of <strong>Yarra</strong> to continue the popular Pathways for<br />

Women program. This program is run in conjunction with<br />

local <strong>Yarra</strong> services and has a focus on assisting women to<br />

develop a range of skills, raise awareness of general health<br />

issues and provide access to other NYCH services.<br />

Drug Safety Services encompass a very broad range of programs,<br />

but all of them have a Harm Reduction philosophy, and seek to<br />

reduce the harm associated with illicit drug use to users<br />

themselves, their friends and families and the whole community.<br />

Services which we provide to the community as a whole include<br />

talks, workshops and training around a range of drug related topics<br />

such as "safe disposal", "responding to overdoses" and "Cardio<br />

Pulmonary Resuscitation".<br />

During the year we received funding as part of the Local Drug<br />

Strategy for a Dual Diagnosis worker (Mental Health/ D&A) and as<br />

a result, Amanda (a psychologist) has joined the team, and we<br />

were also successful in our application to the National Illicit Drug<br />

Strategy for a Psychiatric Nurse, who will commence during 2004.<br />

Our Services include:<br />

Chris Hardy<br />

• Primary Needle and Syringe Program<br />

This program provides health information, referral, advocacy, new<br />

injecting equipment and facilities for safe disposal of used<br />

injecting equipment.<br />

• Secondary Needle and Syringe Programs are located in each<br />

of our <strong>Community</strong> Health Centres, and provide a similar, but<br />

more limited range of services.<br />

• Walkdowns are a service specifically for residents of the High<br />

Rise Estates in <strong>Yarra</strong>, and provide a regular clean up of<br />

inappropriately disposed injecting equipment and other drug<br />

related paraphernalia.


Allied Health<br />

team reports<br />

The Allied Health Team at NYCH is a dynamic multidisciplinary<br />

team that provides a wide range of health services and<br />

programs that aim to prevent illness, disease and injury and<br />

to promote good health and well-being.<br />

The Team consists of:<br />

Podiatry - our highly skilled Podiatrists do more than just cut<br />

toenails! We see people of all ages, including children, for the<br />

diagnosis, treatment, and prevention of disorders of the foot<br />

and lower leg. This might include biomechanical assessments,<br />

the making of splints or orthoses, surgery for ingrown<br />

toenails or wound management.<br />

Physiotherapy - our Physiotherapy team is available to see<br />

you for any issue you have that relates to pain or movement<br />

dysfunction. This might be due to problems that originate in<br />

the joints, muscles or nerves and could be the result of injuries,<br />

chronic diseases, pregnancy and childbirth or developmental<br />

issues to name a few examples. Our physiotherapists have a<br />

strong focus on exercise as this is a crucial part of any<br />

rehabilitation, and is also essential to good health.<br />

Nutrition - our Dietitians work with people to help them to<br />

choose and prepare food that is best for their health, lifestyle<br />

and budget. This might be because you have diabetes, heart<br />

disease, bowel problems, food allergies, appetite or stomach<br />

problems affecting your ability to eat, or just a need for cheap<br />

meals ideas.<br />

Occupational Therapy - our OT assists people to develop skills<br />

and strategies to change their environment and lifestyle, so<br />

they can live a fuller and more independent life. This can include<br />

an assessment of your home and provision of aids if necessary.<br />

Our OT service targets older adults and people of any age with<br />

a disability.<br />

Kristine Olaris<br />

Speech Pathology - provides assessment and treatment for<br />

preschool children with speech and language development<br />

problems. Some of the more common conditions that our<br />

Speech Pathologist helps with include stuttering, articulation<br />

problems and delayed language development.<br />

The Allied Health Outreach Team, consisting of an<br />

occupational therapist, dietitian, physiotherapist and podiatrist,<br />

provides services to people who are homeless or at risk of<br />

becoming homeless.<br />

The Allied Health Team is involved in a wide range of group<br />

programs and health promotion activities. Some of the<br />

highlights of the last year included:<br />

• The launch of "Eating Well Today, for Tomorrow" Paediatric<br />

Nutrition Needs Assessment<br />

• Celebrations with our local indigenous community including<br />

Family Day in the Park as a part of NAIDOC week, and a<br />

Christmas party<br />

• The establishment of a Youth Gym Program at the Collingwood<br />

High Rise Gym<br />

• The Hanen "It Takes Two to Talk" group program for parents<br />

with preschool children with delayed language development<br />

• The Better Health Program for people suffering from chronic<br />

diseases and arthritis<br />

• Tai Chi classes<br />

• The Living with Diabetes Sessions and the Be Well Expos<br />

This year we had some growth in Allied Health. This included<br />

an additional weekly session of dietetics and some additional<br />

hours in physiotherapy and podiatry to work with St Vincent’s<br />

Hospital in the Restoring Health Program. This program aims to<br />

strengthen the ability of the community sector to manage<br />

people with chronic diabetes, heart or lung disease, thereby<br />

decreasing inappropriate reliance on St Vincent’s Hospital.<br />

The Allied Health Team aims to provide a high quality,<br />

comprehensive range of services that are sensitive, relevant<br />

and responsive to the diverse social and cultural needs of all in<br />

our local community. We are always keen to hear of any ideas<br />

you may have of ways that we can improve our service.<br />

Dental Services<br />

Dental health continues to be an area of high need for the<br />

community, and, in common with other public dental services,<br />

we experience unacceptably long waiting lists.<br />

The additional funding announced in the State Budget was a<br />

welcome development, however a crucial issue remains the<br />

availability of dentists to work in the public sector. As part of our<br />

contribution toward the training of more public sector dentists, we<br />

have continued and increased our program of undergraduate dental<br />

student placements. As a result, students are exposed to<br />

community dentistry, gain experience in working with our clients<br />

and help to raise the profile of public dentistry.<br />

• Disposals - we collect and dispose of injecting equipment<br />

which has been placed in the Sharp Safes located in<br />

numerous places throughout the municipality, and conduct<br />

regular "sweeps" of parks and other public places where<br />

people may have disposed of syringes inappropriately.<br />

We also respond to the "Disposal Hot Line” (9417 5125)<br />

and ensure that anyone who finds a discarded syringe can<br />

call and have it safely removed.<br />

• Next Door is our Primary Health Care Service for people<br />

who inject drugs and provides peer education, nursing<br />

services, medical service (including pharmacotherapies)<br />

counselling and numerous other programs such as Art<br />

Therapy and Anger Management. During the past year,<br />

we had over 11 000 client contacts and 186 people<br />

commenced a pharmacotherapy (Methadone or<br />

Buprenorphine) program.<br />

• Holding it Together is one of the Hospital Admission Risk<br />

Programs that we deliver in conjunction with St Vincent’s<br />

Hospital, and targets people with drug issues who are<br />

frequent presenters in the emergency department.<br />

• <strong>Yarra</strong> Drug & Health Forum. The Executive Officer of the<br />

<strong>Yarra</strong> Drug & Health Forum is located with our Drug Safety<br />

Services, and the Forum continues to play an active role in<br />

community development and advocacy around drug issues.<br />

In an effort to maximise the available time and reduce waiting lists,<br />

this year we have contracted with a dental prosthetists, whose role<br />

is to make both full and partial dentures, and thus "free up" more<br />

dental time.<br />

Within the constraints of the funding, our dental team provides<br />

general and emergency dental care to holders of Health Care Cards<br />

and their dependent children. In addition, we now provide services<br />

to all pre school children that require dental care. (Some of these<br />

services attract a co payment, which is set by the Government, and<br />

is currently at $21.00 per visit, however, there is provision for "no<br />

cost" treatment for people with complex health needs and for all<br />

children of Health Care Card Holders).<br />

In addition we offer some specialist clinics for people who are<br />

homeless and for those with drug and alcohol issues, and these<br />

are in general provided at no cost.<br />

The importance which our community places on dental care was<br />

underscored during the year, when the Health and Wellbeing<br />

Committee of the Fitzroy Neighbourhood Advisory Board made<br />

arrangements for the residents of the Atherton Gardens High Rise<br />

Estate to have access to dental services at a reduced cost.<br />

We look forward to a productive year ahead, while we endeavour to<br />

offer optimum dental care to our community.


Health Promotion<br />

Building <strong>Community</strong><br />

Capacity<br />

Reception, Finance and<br />

Information Technology<br />

team reports<br />

Health Promotion is a core component of all our programs and<br />

services and is defined as ‘the process of enabling people to<br />

increase control over, and to improve their health’ (Ottawa<br />

Charter, 1986). NYCH is committed to improving the Health of<br />

the community by incorporating Health Promotion principles<br />

into all aspects of our planning and service provision.<br />

NYCH has three priority Health Promotion areas:<br />

• Families & Children,<br />

• Chronic Illness and<br />

• Access to Services.<br />

A multidisciplinary approach is<br />

adopted when selecting strategies<br />

for addressing these issues.<br />

The Chronic Illness Group have<br />

implemented a "Eat Well, Move<br />

Well, Be Well" Expo at our Centres<br />

and at public housing estates<br />

across <strong>Yarra</strong>. (See the photo on the<br />

August Page). The Access Working Group is predominately<br />

involved in improving access to our services by particular<br />

communities that sometimes have difficulty accessing health<br />

services, with a particular focus on improving access for ATSI,<br />

Vietnamese and Refugee communities. The Families and<br />

Children’s Working Group has focussed on developing<br />

material in different languages to be distributed across the<br />

public housing estates in <strong>Yarra</strong>, and on developing and<br />

strengthening links with local primary schools and Maternal &<br />

Child Health Centres.<br />

The ‘Health Promotion in Public Housing’ project was<br />

re-funded during the year and aims to improve health<br />

promotion practice across the public housing estates of<br />

Collingwood, Fitzroy and Richmond. The program also has<br />

close links to the Neighbourhood Renewal Program and is an<br />

invaluable resource to the Health and Wellbeing Committees<br />

on the high rise estates. NYCH continues to be a key<br />

stakeholder in the Neighbourhood Renewal Program, with<br />

many staff involved in numerous activities.<br />

NYCH also provides a wide range of social, therapeutic,<br />

recreational and exercise based groups to cater for the needs<br />

of the community. If you would like further information about<br />

any of the groups, or if you would like to become a volunteer<br />

at NYCH, please contact Melissa Bryan, Health Promotion<br />

and Volunteer Coordinator on 9349 7333.<br />

The <strong>Community</strong> Liaison Committee (CLC) is one important<br />

element in our overall aim to empower the community and<br />

increase participation in society’s structures. The CLC has been<br />

a part of NYCH for nearly ten years, and its meetings are a real<br />

highlight on our calendar of events. There are usually over 120<br />

participants and the meetings are simultaneously translated<br />

into eight community language - so they are definitely not for<br />

the faint hearted! They provide an opportunity for community<br />

members to give us feedback on our services,<br />

receive new information, and most importantly to<br />

strengthen community and cross- cultural bonds.<br />

An offshoot of the CLC is the <strong>Community</strong><br />

Representatives Group, which includes one or two<br />

people from each of the NYCH communities, and<br />

enables more in-depth discussion than is possible at<br />

the large CLC meetings. The aim of the<br />

Representatives Group is to ensure that the voices of<br />

Bich Ha<br />

various communities are effectively heard by NYCH,<br />

and Representatives are asked to think of themselves<br />

as a conduit for information between their particular<br />

community and NYCH as a whole.<br />

Another important part of our work to strengthen participation<br />

and engagement has been the <strong>Community</strong> Empowerment<br />

Project (CEP). This project, funded by the Commonwealth<br />

Government and auspiced by the City of <strong>Yarra</strong>, was delivered in<br />

Collingwood, Richmond and Fitzroy. NYCH managed the<br />

Collingwood Project and was represented on the Fitzroy<br />

Project, (which was auspiced by St Mary’s House of Welcome).<br />

The CEP delivered accredited training to participants, and<br />

supported them with a variety of community strengthening<br />

projects. These included the establishment of a Sewing Group,<br />

the organisation of a Campaign against Centrelink Closure,<br />

Ballroom Dancing, Reconciliation BBQs, the Laughing Group,<br />

Photo Exhibitions and a whole host of other projects and<br />

activities developed by the CEP participants.<br />

The Collingwood CEP was supported by Kellie Nagle, and<br />

she did an outstanding job!<br />

NYCH welcomes new members and new communities. To find<br />

out more about the <strong>Community</strong> Liaison Committee and how<br />

you can become involved, give Bich a ring on 9411 4312.<br />

The Reception, Finance and IT Teams are the people who keep the<br />

wheels of the organisation turning.<br />

Reception is well known to everyone who visits any of our centres,<br />

as it is usually a receptionist who will make an appointment, and<br />

provide information about our services. However, receptionists are<br />

also the people who maintain client records, file results, archive<br />

records which are no longer needed, and ensure that the waiting<br />

areas are welcoming and well organised.<br />

Our Finance staff keep track of the budget, ensure that we meet<br />

our accountabilities to the many funding streams which make up<br />

the budget, pay our creditors and send out invoices as required.<br />

The IT staff maintain and trouble shoot our IT system, provide<br />

reports on service usage, train staff in new applications and<br />

represent our needs to sector wide forums.<br />

Without these "front of house" and "back of house" teams, the<br />

clinicians who provide all the services which are so valued by the<br />

community could not do their work.<br />

Maureen<br />

Schleiger


team reports<br />

Nursing<br />

The past 12 months have been an exciting time for the<br />

<strong>Community</strong> Health Nursing Team. Our nurses and midwifes<br />

continue to provide a high standard of clinical and community<br />

nursing services that are culturally appropriate, dynamic and<br />

sensitive to the needs in our community. The aim is to empower<br />

people and assist them to manage their health problems.<br />

The Nursing Team consists of:<br />

• Clinic Nurses, who undertake health checks such as blood<br />

pressure and blood sugar level, wound dressings or<br />

assistance with medication management - the flexible<br />

‘drop-in’ nursing clinics in Collingwood and Fitzroy are open<br />

Monday to Friday, and also on Saturday mornings in<br />

Collingwood. You can bring in your children for their<br />

scheduled immunisations, obtain travel vaccinations for<br />

yourself and the yearly flu injection for adults.<br />

Through the Well Women’s Clinics nurses provide<br />

information on all aspects of women’s health, contraception<br />

and pregnancy. You can come along and have your<br />

routine Pap Smear done. This year Lisa Harris has set up a<br />

weekly Well Women’s Clinic on the Atherton Garden<br />

Estate in Fitzroy and is available every Thursday morning.<br />

• The <strong>Community</strong> Midwives offer antenatal care, pregnancy<br />

education, and support women and their families before and<br />

after the birth of their child. The Midwives work closely<br />

with GPs and maternity hospitals to provide a holistic and<br />

integrated service for women.<br />

• Aged Care Nurse, Marlies Blatz, provides an outreach<br />

service to older people living at home, and support to their<br />

families. This includes home visiting and monitoring, health<br />

assessments, case planning and referrals. She also provides<br />

information on a broad range of aged care issues.<br />

• HARP Nurses The Hospital Admission Risk Program has<br />

been developed to assist people with chronic conditions<br />

to reduce the preventable use of hospital admissions.<br />

We are part of two separate projects which are part of this<br />

overall program - one involves children and young people<br />

under 18 who are affected by asthma, and one involves<br />

older people with chronic heart failure, respiratory<br />

illness and diabetes.<br />

All our <strong>Community</strong> Health Nurses also deliver care through<br />

health promotion and education activities to community<br />

groups. If you are interested in a nurse speaking to your group<br />

you can contact them through any of our Centres.<br />

Medical<br />

Our dedicated Doctors provide a high quality medical service to<br />

the community. We have medical practices at both Collingwood<br />

and Fitzroy, as well as a sessional practice at Carlton (with a<br />

focus on mental health issues) and a practice at Next Door, our<br />

service for injecting drug users.<br />

During the year both the Collingwood and Fitzroy practices<br />

were accredited through "GPA Accreditation Plus" a system of<br />

review and benchmarking which provides assurance to all our<br />

patients about the quality of our systems and processes.<br />

External reviewers conduct assessments that look at matters<br />

such as:<br />

• Access and availability<br />

• Communication with patients<br />

• Medical record systems<br />

• Risk reduction and disease prevention<br />

• Patients’ rights<br />

• Continuous education<br />

Chris O’ Neill<br />

Both practices were assessed very highly through this process,<br />

and it’s great to get this kind of independent confirmation about<br />

the quality of the services that the practice as a whole provides.<br />

The Collingwood and Fitzroy practices are also accredited as<br />

Training Practices, which means that we offer 6-month rotations to<br />

General Practice Registrars, and give them the opportunity to<br />

experience working in a <strong>Community</strong> Health setting.<br />

One of the real advantages of locating a medical service within a<br />

<strong>Community</strong> Health setting is that the GPs can work collaboratively<br />

with other disciplines to provide an holistic response.<br />

For example, GPs work collaboratively with counsellors,<br />

caseworkers, nurses and other disciplines to ensure that we<br />

provide an integrated response to the complex health needs of<br />

refugees and asylum seekers.<br />

A further example of the integration that is made possible by the<br />

provision of medical services within a <strong>Community</strong> Health setting<br />

occurs at the Fitzroy Centre, where we have developed what is in<br />

effect a "centre of excellence" in the area of drug treatment.<br />

The continuum of service, which includes a Needle and Syringe<br />

Program, pharmacotherapies, dental services, dietetics, and other<br />

Allied Health Services is widely recognised as exemplary, and has<br />

resulted in numerous high level national and international<br />

delegations visiting us to learn from our models and practices.<br />

The flip side of our high quality and resultant "popularity" is that our<br />

GPs are increasingly booked well in advance, and long waiting<br />

times are becomingly increasingly common - we ask all our<br />

patients to be more "patient" when experiencing these delays.<br />

Pharmacy<br />

In Victoria there are only two Pharmacies located in <strong>Community</strong><br />

Health Centres, and we are fortunate to have one of those at our<br />

Collingwood Centre. The Pharmacy is funded by the Commonwealth<br />

Department of Health and Ageing, and during the last financial<br />

year we dispensed over 38 000 prescriptions to our clients.<br />

In addition to dispensing prescriptions the pharmacists provide<br />

information about medicines and counsel people on the correct<br />

use of their medications and related issues. The pharmacists also<br />

regularly talk to local community groups about effective use of<br />

medication and participate in campaigns such as "Be Wise with<br />

Medicines" and "Quit Week".<br />

The Pharmacy can be used by anyone with a prescription from one<br />

of the doctors at <strong>North</strong> <strong>Yarra</strong> <strong>Community</strong> Health and a pre-paid<br />

Pharmacy Contribution scheme is available for people who use the<br />

pharmacy services frequently.


Groups<br />

Clients by Country of Birth<br />

Our database shows that, in addition to the 59% of<br />

people born in Australia, we have people from all the<br />

following countries using the service:<br />

In addition to the many individual consultations that we provide, we had<br />

over 15 000 group attendances during the year. Given that 41% of our<br />

clients were born outside Australia, it’s not surprising that 37% of our group<br />

attendances were for cultural groups, although many people from a variety<br />

of backgrounds also attend the other types of groups that we offer. The<br />

opening of the "Youth Space", at the base of the Collinwood High Rise has<br />

seen a big increase in our contact with young people, and now 10% of all<br />

group attendances are with young people.<br />

Afghanistan, Albania, Algeria, Argentina, Austria, Bangladesh,<br />

Belarus, Belgium, Belize, Bosnia-Herzegovina, Brazil,<br />

Bulgaria, Burma (Myanmar), Cambodia, Canada, Channel<br />

Islands, Chile, Colombia, Congo, Cook Islands, Croatia,<br />

Cyprus, Czech Republic, Denmark, Djibouti, East Timor,<br />

Egypt, El Salvador, England, Eritrea, Ethiopia, Fiji, Finland,<br />

France, Germany, Greece, Hong Kong, Hungary, India,<br />

Indonesia, Iran, Iraq, Ireland, Italy, Japan, Jordan,<br />

Kazakhstan, Kenya, Korea, Kuwait, Laos, Latvia, Lebanon,<br />

Lesotho, Liberia, Macau, Macedonia, Malaysia, Malta,<br />

Mauritius, Mexico, Morocco, Namibia, Nepal, Netherlands,<br />

New Zealand, Norway, Pakistan, Papua New Guinea, Peru,<br />

Philippines, Poland, Portugal, Romania, Russian Federation,<br />

Samoa, Scotland, Singapore, Slovak Republic, Slovenia,<br />

Somalia, South Africa, Spain, Sri Lanka, Sudan, Sweden,<br />

Switzerland, Syria, Taiwan, Thailand, Tonga, Turkey, Ukraine,<br />

United Arab Emirates, United Kingdom, United States of<br />

America, Uruguay, Vietnam, Yemen, Yugoslavia, Zambia,<br />

Zimbabwe.<br />

That’s a veritable United Nations!<br />

Client Contacts<br />

Registered clients Age and Gender<br />

During the year we provided nearly 190 000 individual<br />

services across all our service types. This equates to<br />

over 3500 people a week coming into the centres,<br />

which explains why our waiting rooms can<br />

sometimes be "standing room only".<br />

Nearly a third of all contacts were in the area of Drug<br />

Safety Services, which includes our Needle & Syringe<br />

Programs, Drug and Alcohol Counselling, and a<br />

multiplicity of other services provided particularly at<br />

348 and 350 Smith Street.<br />

Our General Practitioners had nearly 40 000<br />

consultations during the year, while our pharmacy<br />

dispensed over 38 000 prescriptions and had nearly<br />

15 000 individual visits.<br />

80+<br />

70 - 79<br />

60 - 69<br />

50 - 59<br />

40 - 49<br />

30 - 39<br />

20 - 29<br />

10 - 19<br />

0 - 9<br />

0 200 400 600 800 1000 1200 1400<br />

Female 2004<br />

Male 2004<br />

Female 2003<br />

Male 2003<br />

Overall, just over 10 000 registered<br />

clients utilised our services during the<br />

2003/04 year, about 500 more than in<br />

the previous year. These figures do<br />

not include the large number of<br />

unregistered clients who utilise our<br />

services, particularly our Drug Safety<br />

Services. About 55% of our clients<br />

are female, although in the 0-9 and<br />

the 40-49 age groups there is little<br />

difference in utilisation by males/<br />

females. In all other age groups<br />

however, our services are more<br />

utilised by women. This is particularly<br />

marked in the 20-29 age group (when<br />

a lot of women are giving birth) and in<br />

the 80+ age group, since women<br />

tend to live longer. While the overall<br />

number of clients utilising our<br />

services has increased, the proportion<br />

of male/female have stayed<br />

remarkably similar.


<strong>Statement</strong> of Income & Expenditure<br />

for the year ended June 30, 2004<br />

Income Sources<br />

INCOME<br />

2004<br />

2003<br />

Patient Fees<br />

$1,489,523<br />

$1,412,817<br />

Donations<br />

$10,935<br />

$14,247<br />

Interest<br />

$25,286<br />

$17,633<br />

Rentals<br />

$112,769<br />

$107,312<br />

DHS Operating Grants<br />

$3,672,500<br />

$3,298,553<br />

DHS Minor/Capital Works<br />

$53,940<br />

$33,010<br />

Hospital Admission Risk Program<br />

$155,495<br />

$26,260<br />

Department of Health & Ageing<br />

$384,344<br />

$345,870<br />

Department of Family & <strong>Community</strong> Services<br />

$10,260<br />

$10,062<br />

City of <strong>Yarra</strong><br />

$245,548<br />

$114,333<br />

Other Grants<br />

$598,929<br />

$533,390<br />

Reimbursements<br />

$110,092<br />

$122,138<br />

Profit/Loss Asset Sales<br />

-$10,524<br />

-$9,785<br />

Other Income<br />

$113,428<br />

$93,444<br />

Total Income<br />

$6,972,525<br />

$6,119,285<br />

EXPENDITURE<br />

Salaries & Wages<br />

$5,009,928<br />

$4,662,821<br />

Staff Costs<br />

$56,367<br />

$43,996<br />

Administration<br />

$370,515<br />

$429,584<br />

Occupancy Expenses<br />

$109,487<br />

$109,346<br />

Repairs & Maintenance<br />

$59,037<br />

$60,435<br />

Housekeeping/Laundry<br />

$118,517<br />

$87,962<br />

Motor Vehicle Expenses<br />

$55,698<br />

$59,192<br />

Clinic Supplies/Aids<br />

$599,957<br />

$617,432<br />

Consulting Services<br />

$80,951<br />

$46,871<br />

Individual Client Expenses<br />

New Equipment Purchase<br />

Health Education Resource<br />

Groups/Programs Expenses<br />

Bad Debts<br />

Depreciation<br />

Total Expenditure<br />

$113,147<br />

$27,482<br />

$5,932<br />

$66,114<br />

$50<br />

$196,609<br />

$6,869,790<br />

$89,194<br />

$27,504<br />

$4,314<br />

$31,735<br />

$1,111<br />

$200,595<br />

$6,472,094<br />

Our income for the 2003/04 year $6,972,525, and is derived from many<br />

sources. The Victorian Department of Human Services is our major funder,<br />

providing around 54% of all our funds through a variety of program areas.<br />

Other income sources include Medicare Rebates, grants of various types<br />

including from Local Governments and the Commonwealth Government, as<br />

well as a myriad of other smaller income types. Our finance team is kept<br />

busy ensuring that all the acquittals and accountabilities are fully met.<br />

NET PROFIT / (LOSS)<br />

$102,735<br />

-$352,809


Where to find us...<br />

Collingwood Centre<br />

Melbourne Inner City Aids<br />

Prevention Centre<br />

and Next Door<br />

348 Smith Street 9417 1466<br />

365 Hoddle Street<br />

9411 4333<br />

Mon,Tues,Wed, Fri 8:30am - 6:00pm<br />

Thurs 8:30am - 7:00pm<br />

Sat, Sun 9:00am - 12noon<br />

Mon - Fri 10:30am - 6:30pm<br />

Outreach: 7:30pm - 11:15pm<br />

(every night)<br />

350 Smith Street 9417 1299<br />

Mon - Fri 10:30am - 6:00pm<br />

Sat, Sun 12noon - 4:00pm<br />

Carlton Centre<br />

Fitzroy Centre<br />

622 Lygon Street<br />

9349 7333<br />

Mon, Tues, Thurs, Fri<br />

9:00am - 5:00pm<br />

Wed 11:00am - 5:00pm<br />

75 Brunswick Street<br />

9411 3555<br />

Mon - Fri 9:00am - 6:00pm<br />

Sat 9:00am - 12noon<br />

Simon Bowden Design - 2039

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