Administrator's Guide - Kerio Software Archive

19.4 Alerts
• Connection failover event — the Internet connection has failed and the system
was switched to a secondary line, or vice versa (it was switched back to the
primary line). For details, refer to chapter 6.3.
• License expiration — expiration date for the corresponding Kerio Control
license/subscription (or license of any module integrated in Kerio Control, such
as Kerio Web Filter, the Sophos antivirus, etc.) is getting closer. The administrator
should check the expiration dates and prolong a corresponding license or
subscription (for details, refer to chapter 4).
• Dial / Hang-up of RAS line Kerio Control is dialing or hanging-up a RAS line (see
chapter 5). The alert message provides detailed information on this event: line
name, reason of the dialing, username and IP address of the host from which the
request was sent.
Action
Method of how the user will be informed:
• Send email — information will be sent by an email message,
• Send SMS (shortened email) — short text message will be sent to the user’s cell
phone.
Note: SMS messages are also sent as email. User of the corresponding cell phone
must use an appropriate email address (e.g. number@provider.com). Sending of
SMS to telephone numbers (for example via GSM gateways connected to the Kerio
Control host) is not supported.
To
Email address of the recipient or of his/her cell phone (related to the Action settings).
Recipients can be selected from the list of users (email addresses) used for other alerts
or new email addresses can be added by hand.
Valid at time interval
Select a time interval in which the alert will be sent. Click Edit to edit the interval or to
create a new one (details in chapter 15.2).
Alert Templates
Formats of alert messages (email or/and SMS) are defined by templates. Individual formats
can be viewed in the Status → Alerts section of the Administration Console. Templates are
predefined messages which include certain information (e.g. username, IP address, number
of connections, virus information, etc.) defined through specific variables. Kerio Control
substitutes variables by corresponding values automatically. The Kerio Control administrator
can customize these templates.
Templates are stored in the templates subdirectory of the installation directory of Kerio
Control.
(the typical path is C:\Program Files\Kerio\WinRoute Firewall\templates):
• the console subdirectory — messages displayed in the top section of Status → Alerts
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