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(Hons) Marketing Management and Human Resource Management

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4HR003<br />

The module brings to students’ awareness the transforming impact of our fast changing<br />

society <strong>and</strong> the world of work. It provides them with an underst<strong>and</strong>ing of a range of<br />

sociological themes <strong>and</strong> perspectives e.g. Marxism, Feminism, Post-modernism, which<br />

continue to shape our life <strong>and</strong> the workplace. It aims: • To develop awareness <strong>and</strong><br />

appreciation of issues such as social inequality <strong>and</strong> stratification, feminist <strong>and</strong> gender issues,<br />

race <strong>and</strong> ethnicity - managing diversity, <strong>and</strong> how they impact on the experience of work. • To<br />

provide insights into the meaning of work, conflict at work, attitudes towards work, skills &<br />

deskilling, <strong>and</strong> the changing nature of the globalised workplace, e.g. quest for flexibility<br />

4MK002<br />

Provide frameworks to underst<strong>and</strong> the importance of marketing within the business<br />

environment.<br />

Demonstrate an underst<strong>and</strong>ing of the marketing tools an organisation will need to use in<br />

order to compete in today’s dynamic marketplace.<br />

4MK003<br />

The aim of this module is to introduce students to marketing research as a process<br />

concerned with the systematic collection of evidence, analysis of data <strong>and</strong> evaluation of<br />

information relating to marketing questions which organisations of all kinds need to address.<br />

The module explores different research methodologies <strong>and</strong> provides opportunities for h<strong>and</strong>son<br />

experience in collecting a range of market <strong>and</strong> customer information. It develops<br />

underst<strong>and</strong>ing of how marketing information supports marketing decisions within<br />

organizations, insight into the role of databases in information management in contributing to<br />

the overall marketing process. The learning activities <strong>and</strong> assessment tasks offered<br />

throughout the module are designed to contribute to the development of each individual’s<br />

practical business <strong>and</strong> employability skills.<br />

4MK004<br />

The aim of this module is to recognise the nature <strong>and</strong> scope of an organisation’s diverse<br />

range of Customers <strong>and</strong> Stakeholders <strong>and</strong> their relative importance to the marketing<br />

process. <strong>Management</strong> of expectations helps to develop marketing relationships effectively,<br />

in terms of utilising a marketing mix that influences <strong>and</strong> satisfies stakeholder needs in line<br />

with the organisation’s business <strong>and</strong> marketing objectives.<br />

There is a particular emphasis on developing approaches to communicating effectively with<br />

customers <strong>and</strong> stakeholders alike based upon their relative importance <strong>and</strong> interest in the<br />

organisation, coordinated for maximum influence <strong>and</strong> effect.<br />

On completion, students should be able to demonstrate a thorough underst<strong>and</strong>ing of the<br />

importance <strong>and</strong> status of different stakeholder groups <strong>and</strong> the priorities for managing an<br />

effective marketing <strong>and</strong> communications mix to aid relationship development.<br />

9

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