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(Hons) Marketing Management and Human Resource Management

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Frequently Asked Questions (FAQs)<br />

1. What are the opening hours of the UWBS School Office<br />

Term time <strong>and</strong> Vacation: 9.00am – 5.00pm Monday to Friday<br />

2. What should I do if I can’t make an assignment deadline<br />

Contact the Student Office to seek an extension. The Student Office can approve a one<br />

week extension. Alternatively, where your illness or personal difficulty is so serious that you<br />

consider your performance in one or more modules has been affected, or you are unable to<br />

attend a formal examination, you should seek extenuating circumstances. If your claim is<br />

accepted you will normally be offered the opportunity to take assessment as if for the first<br />

time (with no grade penalty) within the current year. However, please note the assessment<br />

task may have changed. Extenuating circumstances forms are available online via e:Vision.<br />

3. If I am unable to attend a class session, whom should I notify in order to obtain any<br />

h<strong>and</strong>outs<br />

All module materials can be accessed via WOLF.<br />

4. What happens if I need a leave of absence (LOA)<br />

You may request a LOA of up to four semesters. LOA forms are available online via<br />

e:Vision. Please indicate when you are returning.<br />

5. What must I do if I change my name or address<br />

A student can change their address <strong>and</strong> telephone contact numbers through their e-Vision<br />

record. However, documentary proof is required for a change of name.<br />

6. When <strong>and</strong> how do I get my results<br />

At the end of each semester you will not be sent a results letter, you will need to check<br />

your results on e:Vision.<br />

Please do not telephone in for your results - we do not release them over the<br />

telephone.<br />

7. What happens if I fail a module with an E grade<br />

If you fail a module with an E grade you will have the right to attempt the failed<br />

assessment(s) once, within the current academic year. If successful, you are limited to a<br />

maximum grade of D for the assessment(s) you resit, regardless of your actual performance.<br />

The overall grade for the module will be calculated on the basis of grades achieved in<br />

assessment(s) passed at the first attempt <strong>and</strong> the bare pass awarded for assessment(s) you<br />

resit. Where the resit is coursework it will normally be undertaken in June <strong>and</strong> submitted in<br />

July. Where this is an examination, it will normally take place during the resit examination<br />

week in July. Please check the University exam timetable for resit examination dates <strong>and</strong><br />

times.<br />

In some cases, where modules run in both semester one <strong>and</strong> semester two,<br />

you may be able to resit a failed assessment from semester one during<br />

semester two. Please check with the appropriate module leader to determine<br />

if this is possible.<br />

8. How do I access resit coursework<br />

Information is available on the relevant WOLF topic<br />

21

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