Using e-Learning to Integrate and Harvest Knowledge Management
Using e-Learning to Integrate and Harvest Knowledge Management
Using e-Learning to Integrate and Harvest Knowledge Management
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Eureka<br />
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Eureka is award winning worldwide knowledge<br />
sharing “process” that enables us <strong>to</strong> solve<br />
problems only once, then share solutions<br />
globally.<br />
Eureka II is a key performance enabler for<br />
Xerox Worldwide Cus<strong>to</strong>mer Services - it is<br />
proven <strong>to</strong> reduce service times <strong>and</strong> parts<br />
usage<br />
Eureka II worldwide launch began in January<br />
2000<br />
Eureka II helps “Share the <strong>Knowledge</strong>” <strong>and</strong><br />
enables virtual global work groups<br />
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