ISO/IEC 21827

ISO/IEC 21827:2002(E)
and verification mechanisms.
B.9.3
BP.18.02 - Plan Process Improvements
Plan improvements to the organization's processes based on analysing the impact of potential improvements on
achieving the goals of the processes.
B.9.3.1
Description
Appraising the process provides momentum for change. This momentum must be harnessed by planning improvements
that will provide the most payback for the organization in relation to its business goals. The improvement plans provide
a framework for taking advantage of the momentum gained in appraisal. The planning should include targets for
improvement that will lead to high-payoff improvements in the process.
Organizations may take this opportunity to "mistake-proof" the process and eliminate wasted effort. It is important to
make the process stable-that is, performed consistently by everyone. Deployment is commonly a challenge. In making
improvements, be careful to avoid optimizing locally, and thereby creating problems in other areas.
B.9.3.2
Example Work Products
• process improvement plan.
B.9.3.3
Notes
Perform tradeoffs on proposed process improvements against estimated returns in cycle time, productivity, and quality.
Use the techniques of the Analyse Candidate Solutions process area (PA01).
B.9.4
BP.18.03 - Change the Standard Process
Change the organization's standard systems engineering process to reflect targeted improvements.
B.9.4.1
Description
Improvements to the organization's standard systems engineering process, along with necessary changes to the
tailoring guidelines in the process asset library, will preserve the improved process and encourage projects to
incorporate the improvements for new products.
B.9.4.2
Example Work Products
• organization's standard systems engineering process;
• tailoring guidelines for the organization's standard systems engineering process.
B.9.4.3
Notes
As improvements to the standard systems engineering process are implemented and evaluated, the organization should
adopt the successful improvements as permanent changes to the standard systems engineering process.
B.9.5
BP.18.04 - Communicate Process Improvements
Communicate process improvements to existing projects and to other affected groups, as appropriate.
B.9.5.1
Description
Some process improvements may be useful to existing projects, and they can incorporate the useful improvements into
their current project's process depending upon the status of the project. Others who are responsible for training, quality
assurance, measurement, etc., should be informed of the process improvements.
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