ISO/IEC 21827

ISO/IEC 21827:2002(E)
B.12.1.3 Goals
• The organization has the skills necessary to achieve project and organizational objectives.
B.12.1.4 Base Practice List
The following list contains the base practices that are essential elements of good systems engineering:
BP.21.01
BP.21.02
BP.21.03
BP.21.04
BP.21.05
BP.21.06
BP.21.07
BP.21.08
Identify needed improvements in skill and knowledge throughout the organization using the projects'
needs, organizational strategic plan, and existing employee skills as guidance.
Evaluate and select the appropriate mode of acquiring knowledge or skills with respect to training or
other sources.
Ensure that appropriate skill and knowledge are available to the systems engineering effort.
Prepare training materials based upon the identified training needs.
Train personnel to have the skills and knowledge needed to perform their assigned roles.
Assess the effectiveness of the training to meet the identified training needs.
Maintain records of training and experience.
Maintain training materials in an accessible repository.
B.12.1.5 Process Area Notes
The choice of training or external sourcing for the need skill and knowledge is often determined by the availability of
training expertise, the project's schedule, and business goals. Successful training programs result from an
organization's commitment. In addition, they are administered in a manner that optimizes the learning process, and that
is repeatable, assessable, and easily changeable to meet new needs of the organization. Training is not limited to
"classroom" events: it includes the many vehicles that support the enhancement of skills and the building of knowledge.
When training is not a viable approach due to schedule or availability of training resources, external sources of the
needed skills and knowledge are pursued.
B.12.2
BP.21.01 - Identify Training Needs
Identify needed improvements in skill and knowledge throughout the organization using the projects' needs,
organizational strategic plan, and existing employee skills as guidance.
B.12.2.1 Description
This base practice determines the improvements that are needed in skill and knowledge within the organization. The
needs are determined using inputs from existing programs, the organizational strategic plan, and a compilation of
existing employee skills. Project inputs help to identify existing deficiencies which may be remedied through training or
acquisition of skills and knowledge by other means. The organizational strategic plan is used to help identify emerging
technologies, and the existing skill level is used to assess current capability.
Identification of skill and knowledge needs should also determine training that can be consolidated to achieve
efficiencies of scale, and increase communication via the use of common tools within the organization. Training should
be offered in the organization's systems engineering process and in tailoring the process for specific projects.
B.12.2.2 Example Work Products
• organization's training needs;
• project skill or knowledge.
B.12.2.3 Notes
The organization should identify additional training needs as determined from appraisal findings and as identified by the
defect prevention process. The organization's training plan should be developed and revised according to a
documented procedure. Each project should develop and maintain a training plan that specifies its training needs.
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