(BFAD) CITIZEN'S CHARTER - fda.gov.ph

Regulation Division II
Frontline Service: Issuance of License to Operate (Initial)
Clients : All Manufacturers/Traders of Food, Drug, Cosmetic, Medical Device and
Household Hazardous Substances Establishments
Requirements : Refer to Annex A – Checklist of Requirements for Food
Annex B - Checklist of Requirements for Drug/Cosmetic/Medical Device
Annex C – Checklist of Requirements for Household Hazardous Substances
Schedule of Availability of Service: Monday-Friday 8am – 3pm
Fees: Refer to Annex A, B, C (Checklist of Requirements)
How to Avail of the Service: Duration of Process: 29 Days
No. STEP
APPLICANT/CLIENT
1 • Go to RDII. Log in
the record book
provided for clients,
get a number and
wait for your number
to be called.
• Submit the
accomplished
application forms
together with the
documentary and
technical
requirements to the
Licensing Section
2 • Go to Accounting
Section for
verification of fees
then pay to the
Cashier Section (wait
for your name to be
called).
• Return the
Assessment Slip with
OR to Licensing
Section.
3 Wait for 28 working days
(processing time)
AGENCY ACTION OFFICE/
PERSON
RESPONSIBLE
Evaluate and receive
application documents; if
complete, prepare
Assessment Slip; if not,
return to applicant
• Issue Official
Receipt.
• Attach the
Assessment Slip to
the application
documents and
forward to RDII
Receiving Section
for encoding.
• Inspect
establishment
• Prepare report
• Evaluate report
• Prepare LTO/index
card
• Scan LTO &
10
FDRO I/II –
from Licensing
Section (for
documentary
requirements)
FDRO I/II/III
(officer of the
day) – from
Inspection
Section (for
technical
requirements)
-Cashier Clerk
-FDRO I/II
(Licensing
Section)
LOCATION
OF OFFICE
DURATION
OF
ACTIVITY
Rm. 130 (day 1)
10 minutes
Rm. 113 –
Accounting
Section
Rm. 112 –
Cashier
Section
Rm 130
20 minutes
30 minutes
(day 1)
20 minutes
(day 2-28)