(BFAD) CITIZEN'S CHARTER - fda.gov.ph

Note: If the company is not
compliant upon inspection,
owner is given a grace period
of 60 days (Metro Manila) or
90 days (CHD) to comply.
After this grace period,
follow-up inspection will be
conducted.
4 For LTO Revalidation:
• Go to RDII. Log in
the record book
provided for clients,
get a number and
wait for your number
to be called.
• Present original LTO
for revalidation
For Re-issuance of LTO
• Go to Releasing Unit
Window; present
ID/authorization
and receive the
original copy of
License to Operate
(LTO)
document
• Revalidate LTO;
update records on
file, index card and
the data base
• Release the original
copy of LTO to
owner or authorized
representative and
ask the client to
sign the duplicate
copy of LTO
12
-FDRO I/II
from
Licensing
Section
-Person-incharge
at the
Releasing
Unit
Rm. 130
Rm 100
Frontline Service: Amendment of License to Operate (Changes in Circumstances)
Change of Business Name/Owner/Address
Clients : All BFAD Licensed Manufacturers of Food, Drug, Cosmetic & Medical Device
Establishments
Requirements : Refer to Checklist of Requirement – Annex E
Schedule of Availability of Service: Monday – Friday, 8am – 3pm
Fees : Php 500.00
Note: For Manufacturers – change of address is considered opening/initial application, hence,
client must submit all the documentary and technical requirements.
How to Avail of the Service: Duration of Process: 29 Days
No. STEP
APPLICANT/CLIENT
1 • Go to RDII. Log in
the record book
provided for clients,
get a number and
wait for your
number to be
called.
• Submit the
accomplished
application forms
together with the
documentary and
technical
AGENCY ACTION OFFICE/
PERSON
RESPONSIBLE
Evaluate and receive
application documents; if
complete, prepare
Assessment Slip; if not,
return to applicant
FDRO I/II –
from Licensing
Section
FDRO I/II/III
(officer of the
LOCATION
OF OFFICE
(day 29)
30 minutes
10 minutes
DURATION
OF
ACTIVITY
Rm. 130 (day 1)
10 minutes
20 minutes
30 minutes