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(BFAD) CITIZEN'S CHARTER - fda.gov.ph

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Administrative Division<br />

Record Section<br />

Frontline Service : Application for Authentication of <strong>BFAD</strong> Documents<br />

Clients : All Food, Drugs, Cosmetics, Medical Devices, Household Hazardous<br />

Substances, Distributors, Traders, Outlets,<br />

Importer/Exporters<br />

Requirements : Application Form and Original Documents<br />

Schedule of Availability of Service : 8:00 am – 5:00 pm<br />

Fees : Regular Lane 50.00 <strong>ph</strong>p/copy Special Lane 100.00 <strong>ph</strong>p/copy<br />

How to Avail of the Service:<br />

No. STEP<br />

APPLICANT/CLIENT<br />

1 Go to the Administrative<br />

Division, Records Section<br />

and get application form<br />

for authentication.<br />

2 Completely and properly<br />

fill-up application form – 1<br />

copy for Express Lane and<br />

2 copies for Regular Lane.<br />

3 Present filled-up<br />

application form together<br />

with the documents to the<br />

Records Officer-In-Charge<br />

for preparation of Order of<br />

Payment.<br />

4 Go to Accounting Section<br />

for the Billing Verification<br />

5 Pay required fee at the<br />

Cashier Section.<br />

6 Return to Records Section.<br />

Submit arranged original<br />

documents in the same<br />

manner as the <strong>ph</strong>otocopies<br />

and put it inside the<br />

envelope/folder separately.<br />

AGENCY<br />

ACTION<br />

Assist the client on how to<br />

fill-out application for<br />

authentication (if necessary)<br />

Check and receive application<br />

for authentication<br />

Pre-assess the<br />

application/documents and<br />

issue order of payment<br />

Prepare/Issue and initial<br />

payment slip<br />

Receive payment and issue<br />

official receipt<br />

Receive documents with<br />

order of payment.<br />

24<br />

PERSON<br />

RESPONSIBLE<br />

Mr. Delfin<br />

Acebedo<br />

Mr. Delfin<br />

Acebedo<br />

Mr. Ricardo<br />

Caraig and Mr.<br />

Jonathan D.<br />

Romagos<br />

LOCATION<br />

OF OFFICE<br />

Admin.<br />

Division –<br />

Records<br />

Section<br />

Admin.<br />

Division –<br />

Records<br />

Section<br />

Admin.<br />

Division –<br />

Records<br />

Section<br />

Accounting Clerk Admin.<br />

Division –<br />

Accounting<br />

Section<br />

Cashier Clerk Admin.<br />

Division –<br />

Cashier<br />

Section<br />

Mr. Ricardo<br />

Caraig and Mr.<br />

Jonathan D.<br />

Romagos<br />

Admin.<br />

Division –<br />

Records<br />

Section<br />

DURATION<br />

OF<br />

ACTIVITY<br />

5 mins.<br />

Day 1<br />

5 mins.<br />

Day 1<br />

3 mins.<br />

Day 1<br />

10 mins.<br />

Day 1<br />

10 mins.<br />

Day 1<br />

5 mins.<br />

Day 1

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