(BFAD) CITIZEN'S CHARTER - fda.gov.ph
(BFAD) CITIZEN'S CHARTER - fda.gov.ph
(BFAD) CITIZEN'S CHARTER - fda.gov.ph
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Regulation Division I<br />
Frontline Service : Issuance of License to Operate (Initial)<br />
Clients : Drug Retail Outlet & Distributor Importer/Wholesaler/ Exporter of<br />
Processed Food, Drug, Cosmetics, Household Hazardous Substance<br />
Establishments<br />
Requirements : Refer to Checklist of Requirements<br />
Schedule of Availability of Service:<br />
Inquiries on the application for LTO Mon-Fri 7am – 3:30pm<br />
Submission of documents Mon-Thurs 7am – 3:30pm<br />
Fees : Refer to Checklist of Requirement<br />
(A.O.50 s. 2001- Revised Schedule of Fees)<br />
Duration of Activity : 17 working days (if compliant)<br />
How to Avail of the Service:<br />
No. STEP<br />
APPLICANT/CLIENT<br />
1 � Go to RDI<br />
Log in at the record book<br />
provided for clients, get a<br />
priority number and wait for<br />
the number to be called.<br />
� Submit the<br />
application at Licensing<br />
Section.<br />
2 � Go to<br />
Accounting Section for<br />
assessment and payment of<br />
required fees<br />
� Return the<br />
assessment slip and official<br />
receipt to RD1 Licensing<br />
Section.<br />
3 � Be ready for<br />
inspection at anytime within 5<br />
working days<br />
Note: For deficiencies noted<br />
during inspection<br />
� Submit / Show<br />
compliance within 30 working<br />
days<br />
4 � Wait for 10<br />
working days to complete the<br />
process of issuance of your<br />
License.<br />
AGENCY<br />
ACTION<br />
Receive the documents<br />
Refer client to assigned<br />
evaluators of food/ drug/<br />
cosmetic & household<br />
hazardous substance<br />
Evaluate the application<br />
documents<br />
Prepare assessment slip<br />
Issue Order of Payment<br />
Issue Official Receipt<br />
Attach the assessment slip<br />
to application documents<br />
Advise client that inspection<br />
will be conducted within 5<br />
working days. Likewise, to<br />
have original copy of the<br />
documents available during<br />
inspection.<br />
Inspection of office and or<br />
warehouse / storage room<br />
as per approved Standard<br />
Operating Procedure (SOP).<br />
Check compliance<br />
documents<br />
Prepare company record<br />
files and the License to<br />
Operate<br />
6<br />
PERSON<br />
RESPONSIBLE<br />
FDRO I/II<br />
(officer of the day)<br />
FDRO I/II<br />
(assigned evaluator)<br />
Accounting Clerk<br />
Cashier Clerk<br />
FDRO I / II<br />
(RD1 Licensing<br />
Section)<br />
FDRO II / III<br />
Admin.<br />
Assistants /<br />
FDRO I / II / III<br />
/ IV / V /<br />
LOCATION<br />
OF<br />
OFFICE<br />
DURATION<br />
OF<br />
ACTIVITY<br />
Rm. 132 Day 1<br />
10 minutes<br />
Rm. 113<br />
Rm. 112<br />
Rm. 132<br />
Rm. 133<br />
30 minutes<br />
10 minutes<br />
Day 1<br />
15 minute<br />
15 minutes<br />
5 minutes<br />
(Day 2 – 6)<br />
2 hours<br />
(excluding<br />
travel time)<br />
30 minutes<br />
(Day 7–16)<br />
10 working<br />
days
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