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Job Aids and Templates - Office of Human Resource Development

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3. Is a Skill, Knowledge, or Talent involved?<br />

Question Action = Training Notes Date<br />

S<br />

1. Has employee ever<br />

performed task?<br />

Provide 1-1 or formal training.<br />

S 2. Does employee perform<br />

task <strong>of</strong>ten?<br />

Provide practice or job aids.<br />

K 3. Is employee unsure if<br />

performing task correctly?<br />

Give feedback.<br />

K 4. Has procedure changed?<br />

Provide training on updated<br />

procedure.<br />

T<br />

5. Is employee good at some<br />

tasks <strong>and</strong> not others?<br />

Explore rearranging job tasks<br />

<strong>and</strong> revising PD.<br />

T<br />

6. Does employee have<br />

potential to be successful?<br />

Move to another job, counsel,<br />

or consider termination.<br />

See HR Representative.<br />

4. Is Performance Management involved?<br />

Question Action = Managing Notes Date<br />

1. Is job unchallenging? Add new tasks or special<br />

assignments<br />

2. Is job too difficult? Simplify job or move some<br />

tasks to another.<br />

3. Does good performance matter<br />

or is it punished?<br />

Give positive reinforcement<br />

for good performance.<br />

4. Is non-performance rewarded? Arrange consequences for<br />

non-performance<br />

5. Is employee unresponsive to<br />

direction?<br />

Concentrated Performance<br />

Evaluation or Discipline.<br />

See HR Representative<br />

17

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