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Annual report [1997-98] - Family Court of Australia

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The <strong>Family</strong> <strong>Court</strong> <strong>of</strong> <strong>Australia</strong> – annual <strong>report</strong> <strong>1997</strong>-<strong>98</strong><br />

served by a steering committee representing the <strong>Court</strong>, the Attorney-General’s Department,<br />

the pr<strong>of</strong>ession and legal aid authorities.<br />

The <strong>report</strong> made a number <strong>of</strong> recommendations, some <strong>of</strong> which were put in place shortly<br />

after its completion. Several others were awaiting my final consideration at the time the<br />

<strong>Court</strong> embarked on a major strategic planning exercise just after the end <strong>of</strong> the financial<br />

year. Early feedback from this project suggested to me that the case management guidelines<br />

required re-visiting and that the evaluation <strong>report</strong> would be affected by such an exercise.<br />

As a consequence the remaining recommendations will be re-considered when these issues<br />

are brought together for the purposes <strong>of</strong> future planning.<br />

Primary Dispute Resolution (PDR)<br />

During the previous financial year the Attorney-General foreshadowed his intention to<br />

review the provision <strong>of</strong> counselling and mediation services within the <strong>Court</strong>. A<br />

Departmental discussion paper, ‘Delivery <strong>of</strong> PDR Services in <strong>Family</strong> Law’, was subsequently<br />

tabled. The <strong>Court</strong> responded to this by way <strong>of</strong> a major submission which was forwarded<br />

to the Attorney-General in late <strong>1997</strong> and was also widely circulated to interested<br />

organisations and individuals.<br />

The submission canvassed the various options available to the Government in considering<br />

issues <strong>of</strong> coverage and possible overlap <strong>of</strong> service delivery. It stressed the importance <strong>of</strong><br />

maintaining primary dispute resolution within the <strong>Family</strong> <strong>Court</strong> as a diversion from litigation,<br />

reiterated the high settlement figures obtained, particularly at the voluntary level, and<br />

noted that attention needed to be given to issues such as security, the pr<strong>of</strong>essional expertise<br />

developed by <strong>Court</strong> counsellors and mediators and the extent to which legal practitioners<br />

and others are confident in referring customers to them.<br />

The <strong>Court</strong> argued that were PDR services to be made less accessible to customers – for<br />

example, if the existing counselling and mediation services were reduced or removed –<br />

opportunities for litigation would increase. This would result in additional family distress<br />

(particularly in children’s matters) and more private and public costs.<br />

This concern proved to be correct. Charges for voluntary counselling and mediation were<br />

imposed in mid-<strong>1997</strong> and the Senate disallowed the legislation five months later. During<br />

the period in which the <strong>Court</strong> was required to collect these charges the counselling customer<br />

base decreased by 10% and the numbers <strong>of</strong> post-filing cases increased by approximately<br />

25%. Such an increase in the numbers <strong>of</strong> people entering the litigation pathway carries<br />

with it an attendant risk that more cases will proceed to trial.<br />

I have for some time been concerned that the <strong>Court</strong>’s narrow definition <strong>of</strong> ‘mediation’and<br />

broad use <strong>of</strong> ‘counselling’fail to describe accurately the services it provides. Both here and<br />

overseas ‘mediation’is used as an all embracing term, which includes a number <strong>of</strong> processes<br />

ranging from the purist non-directive model to dispute resolution which falls short <strong>of</strong> litigation.<br />

‘Counselling’is a rarely used term and ‘conciliation counselling’is also not commonly<br />

understood. The historical rationale for the <strong>Court</strong>’s adherence to the purist view was<br />

to minimise confusion between the services provided by its conciliators and mediators.<br />

There is some evidence to suggest that customers are confused by the nature <strong>of</strong> the differ-<br />

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