Bridging the Aging and Developmental Disabilities Service ... - rrtcadd

State profiles that identify the factors contributing to their successful ADRC outreach to people
with developmental disabilities are in Appendix 7. Of the six states, Georgia and Wisconsin have
several best practices that reinforce their ADRC network’s commitment to serving people with
disabilities and their families:
• Georgia’s ADRC website has
video clips of families of people
with developmental disabilities
explaining how they benefitted
from ADRC options counseling
and assistance in accessing
services. Its ADRC brochure
prominently displays their ADRC
network as a resource for people
with disabilities and their families
as shown in Figure A.
• Both states have dedicated staff
that support local ADRC
operations. The Wisconsin
Division of Long Term Care
Office for Resource Center
Development has 17 staff that
support local ADRCs with training
and technical assistance on doing
community outreach, preparing
contracts, improving
administrative procedures,
customer service, and working
with their local consumer boards.
Six field staff constitute an ADRC
Quality Team that works closely
with the ADRCs in their region.
Figure A.
• Each ADRC site in Wisconsin has a Board whose members represent the service area’s
targeted disability groups and ethnic and cultural diversity. Similarly, Georgia has a
Bridging the Aging and Developmental Disabilities Service Networks Page 36