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Introduction to Questionnaire Design Steps Steps - Survey Research ...

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Evaluating Questions<br />

• Administration Difficulty<br />

• Reliability<br />

• Validity<br />

<strong>Survey</strong> <strong>Research</strong> Labora<strong>to</strong>ry<br />

31<br />

Conventional Pretest<br />

• Small sample of respondents<br />

• Train interviewers thoroughly<br />

• Experience level<br />

• Describe why the study is being done (briefly!)<br />

• Conduct interviews<br />

• Feedback from interviewers<br />

• Overall problems<br />

• Question-by-question problems<br />

• Suggestions for revision<br />

• Interviewer feedback useful even during main<br />

study<br />

<strong>Survey</strong> <strong>Research</strong> Labora<strong>to</strong>ry<br />

32<br />

Cognitive Interviewing<br />

• Think-aloud<br />

• To detect questions worded in problematic ways<br />

• lead respondents <strong>to</strong> infer meanings not intended by<br />

the researchers<br />

• make interpretation difficult and frustrating for a<br />

respondent<br />

• Respondents asked <strong>to</strong>…<br />

• Restate question in own words<br />

• Think aloud as they generate answer<br />

<strong>Survey</strong> <strong>Research</strong> Labora<strong>to</strong>ry<br />

33<br />

11

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