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Introduction to Questionnaire Design Steps Steps - Survey Research ...

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Other Issues<br />

Use words with singular meanings<br />

Ambiguous:<br />

Clearer:<br />

How would you compare Compared <strong>to</strong> your last<br />

how close you are <strong>to</strong> family neighborhood, do you now<br />

in your current neighborhood live closer <strong>to</strong> your family,<br />

<strong>to</strong> how close you were in are you further from your<br />

your old neighborhood? family, or are you about<br />

Would you say your family is<br />

the same distance?<br />

closer here, further here, or<br />

the same?<br />

<strong>Survey</strong> <strong>Research</strong> Labora<strong>to</strong>ry<br />

19<br />

Response Options<br />

• Should be consistent with the question<br />

• Should typically be exhaustive, including<br />

every possible answer<br />

• Categories should typically be mutually<br />

exclusive (no overlap)<br />

<strong>Survey</strong> <strong>Research</strong> Labora<strong>to</strong>ry<br />

20<br />

Constructing Response Scales<br />

• 5-7 response options<br />

• Using graphic images, such as thermometers<br />

and ladders, and card sorting for complex<br />

ratings is effective<br />

• Number of points in scale should be<br />

determined by how you intend <strong>to</strong> use the<br />

data<br />

<strong>Survey</strong> <strong>Research</strong> Labora<strong>to</strong>ry<br />

21<br />

7

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