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Introduction to Questionnaire Design Steps Steps - Survey Research ...

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Open vs. Closed Questions<br />

Closed-Ended Questions<br />

• Standardized questions and answers<br />

• Simple interviewer training<br />

• Easy <strong>to</strong> analyze<br />

• May make it <strong>to</strong>o easy <strong>to</strong> answer without thinking<br />

• May limit spontaneity<br />

• Not best when<br />

• asking for frequency of sensitive behaviors<br />

• there are numerous possible responses<br />

– role of initial question development and pretesting<br />

<strong>Survey</strong> <strong>Research</strong> Labora<strong>to</strong>ry<br />

25<br />

Good Questions<br />

• Use simple language<br />

• Try <strong>to</strong> use words with only one meaning<br />

• Ask questions about one object at a time<br />

<strong>Survey</strong> <strong>Research</strong> Labora<strong>to</strong>ry<br />

26<br />

Good Questions<br />

• Specify details - who, what, where, when<br />

• Use appropriate time frames<br />

• Provide cues <strong>to</strong> aid memory<br />

<strong>Survey</strong> <strong>Research</strong> Labora<strong>to</strong>ry<br />

27<br />

9

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