Pizza Hut - Yum!
Pizza Hut - Yum!
Pizza Hut - Yum!
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<strong>Pizza</strong> <strong>Hut</strong> was<br />
named the #1<br />
national pizza chain<br />
in America according<br />
to the “Restaurants<br />
& Institutions” annual<br />
survey.<br />
“Processes and people pro-<br />
vide the kind of service that<br />
keeps customers coming back.<br />
In 2000, we focused on the<br />
“S” in CHAMPS, Speed of<br />
service, by training managers<br />
throughout the <strong>Pizza</strong> <strong>Hut</strong> sys-<br />
tem in delivery fundamentals.<br />
Customers noticed: <strong>Pizza</strong> <strong>Hut</strong><br />
regained its rightful place as the #1 national pizza<br />
chain in America, according to the Restaurants &<br />
Institutions annual survey.<br />
“Product innovation, variety and quality<br />
continued to fuel consumer growth at <strong>Pizza</strong> <strong>Hut</strong>, particularly with<br />
The Insider – a pizza inside a pizza, with <strong>Pizza</strong> <strong>Hut</strong>’s delicious six-<br />
cheese blend. The Insider increased market share among Echo<br />
Boomers (ages 5-22), especially high school students.<br />
“As we enter a new century, we have new strategies<br />
in place to drive sales, develop new units, build out our<br />
delivery segment and satisfy our customers better than anyone.<br />
But we have the same old-fashioned formula for success: Great<br />
people, processes and products.”<br />
Mike Rawlings<br />
President and<br />
Chief Concept Officer<br />
Mike Miles<br />
Chief Operating Officer<br />
<strong>Pizza</strong> QSR Sales<br />
<strong>Pizza</strong> <strong>Hut</strong> 22%<br />
Domino’s 11%<br />
Papa John’s 7%<br />
Regionals 7%<br />
Little Caesar’s 5%<br />
Independents 48%*<br />
*Highly fragmented<br />
<strong>Pizza</strong> <strong>Hut</strong> introduced<br />
a new logo<br />
and new look that<br />
will be showing up<br />
in our restaurants<br />
around the world.