Download the e-Government Services Directory - mygov.mt
Download the e-Government Services Directory - mygov.mt
Download the e-Government Services Directory - mygov.mt
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e-<strong>Government</strong> <strong>Services</strong> <strong>Directory</strong><br />
Inclusivity<br />
Malta’s e-<strong>Government</strong> websites are quality<br />
assured against accessibility standards which are<br />
maintained by <strong>the</strong> Malta Information Technology<br />
Agency (MITA) in close collaboration with <strong>the</strong><br />
Foundation for IT Accessibility (FITA). <strong>Government</strong><br />
remains committed towards an inclusive<br />
e-<strong>Government</strong> which meets <strong>the</strong> needs of all<br />
citizens alike, including disabled people and <strong>the</strong><br />
elderly for whom ICT can enhance <strong>the</strong>ir quality of<br />
life when <strong>the</strong>y need to make use of Public <strong>Services</strong><br />
from <strong>the</strong> comfort of <strong>the</strong>ir homes.<br />
e-<strong>Government</strong> Agents, on <strong>the</strong> o<strong>the</strong>r hand, will<br />
continue to act as trusted intermediaries between<br />
<strong>the</strong> Public Service and those who prefer not to<br />
directly use online services. The e-<strong>Government</strong><br />
framework will engage local councils, NGOs,<br />
professionals, employers and retailers who are<br />
willing to help deliver agent-driven Public<br />
<strong>Services</strong> to all.<br />
Interoperability<br />
To provide greater availability of e-services<br />
to citizens, <strong>Government</strong> will build <strong>the</strong><br />
technological platform that enables <strong>the</strong> efficient<br />
flow of information across departments and<br />
across EU borders. This will always be done<br />
with due respect to <strong>the</strong> privacy and required<br />
protection of personal data. An interoperability<br />
framework will set out <strong>the</strong> technical and data<br />
transmission standards that enable <strong>the</strong> smooth<br />
interfacing across different Public Service IT<br />
systems.<br />
Participation<br />
The introduction of interactive features on<br />
<strong>Government</strong>’s online presence will allow<br />
citizens to participate in policy making of<br />
legislation, <strong>the</strong> formulation and governance.<br />
Citizens and businesses will be able to interact<br />
through Web 2.0 enabled tools designed to<br />
facilitate e-Participation.<br />
High-Impact e-<strong>Services</strong><br />
<strong>Government</strong> will be giving importance to <strong>the</strong><br />
implementation of high-impact e-services.<br />
High impact e-services are those services that<br />
make <strong>the</strong> greatest positive differences in <strong>the</strong><br />
lives of citizens, businesses and <strong>Government</strong>.<br />
Amongst <strong>the</strong> most highly regarded high-impact<br />
e-services is e-Procurement.<br />
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