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Editorial - Helpage India Programme

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Agecare Delhi-NCR Project)<br />

/<br />

Project Office Address<br />

C-14,Qutab Institutional Area<br />

New Delhi - 16<br />

Months : Nov’10 –Aug’10 Issue : 1<br />

<strong>Editorial</strong><br />

Urban AgeCare in Delhi-NCR was initiated by Mr. Avenash Datta CH(P) and has expanded in Delhi-NCR with<br />

his support and encouragement. Ms. Susmita Ghose as ND[E&N] also provided necessary support in the initial<br />

period towards AgeCare in Delhi-NCR. Ms. Rojibala State Head Delhi-NCR also was a good support in all Age<br />

Care acitivities. The initial establishment of Physiotherapy Centres in various old age homes in Delhi-NCR was<br />

implemented by Mr. Aju Philip, National Coordinator (Physiotherapy). The Helpline was another part of Urban<br />

AgeCare was implemented by Mr. Prem Poddar, Sr. Manager Programs in its initial stage.<br />

Under Urban Age Care the Delhi-NCR after taking over from the above has expanded the Physiotherapy Care<br />

particularly by establishing and making „operational‟ Physiotherapy Centre with SCAs for e.g. at SCA Freedom<br />

Fighter Colony (Neb Saria). Other centres have been opened in Loni, and initiated in SCA Sector-46 Faridabad.<br />

Support for the same was provided through Ms. Rachnaa Thapliyal DD-Grants (Programs)<br />

In the area of SCAs Delhi-NCR made very good strides in organizing SCAs in Delhi under the banner of<br />

HelpAge <strong>India</strong> as its „permanent advisor‟ and facilitating the first common platform for Delhi‟s SCAs under<br />

HelpAge <strong>India</strong>. The formation of the Confederation of Senior Citizens Associations of Delhi was done on 30 th<br />

Dec‟09 meeting after a year of meetings under CORDAID and support from Advocacy and RM departments‟<br />

through which Delhi-NCR Programs organized year long heart camps with SCAs all over Delhi-NCR. In this<br />

regard Delhi-NCR is very grateful for the support received from Mr. Avenash Datta, CH[P, ]Mr. Rajeshwar Head<br />

SP, Mr. Kaul CH[ARC] and Dr. Bakshi. All this and the work by Delhi-NCR office, Delhi Helpline [Ms.<br />

Geetika, Sr. Exec, Mr. Gaurav and Ms. Sunita Volunteers], and Mr. Ashok Arora [DD-Admn] and his team of<br />

Administration led to Delhi-NCR Programs being the first state office in <strong>India</strong> to succeed in forming a „united<br />

body‟ of senior citizens . On 15 th June‟10 Delhi-NCR Programs mobilized the newly formed Confederation of<br />

Senior Citizens Associations of Delhi to organize a „Candle Light Prayer‟ on the Rights of Senior Citizens at<br />

Jantar Mantar from evening 6.30 pm to 730pm. The Candle Light Prayer was widely covered in Hindustan Times<br />

as „Walking for their Rights‟ and in Hindu as „Think About Us‟ and in Delhi Aaj Tak and Star News. We are<br />

very grateful for support, encouragement and participation by Mr. Anup Khosla, then officiating CE of HelpAge<br />

for making this program of the senior citizens see its day. Recreation Centre Tilak Vihar team of Ms. Anju Jeet<br />

and Mr. Amit played their positive role in age care in Old Age Home Tilak Vihar and in helping the SFR teams.<br />

The SFR teams with the school children contributed to building „inter-generational bonding‟ an important<br />

element in Urban Age Care.<br />

As of now Delhi-NCR Programs reaches out of senior citizens under Urban Age Care in one manner or the other<br />

and through Physiotherapy Centers touches 50 Old Age Homes and 45 SCAs in Delhi-NCR region. Delhi-NCR<br />

Programs also reaches out to elderly who call for help through its Delhi Helpline. Through the Delhi-Helpline we<br />

have managed to pick up and rehabilitate abandoned elderly and recently provided Care Givers Training to senior<br />

citizens of OAHs and Care Givers working in various OAHs. The Care Giver Training has benefitted all. Delhi-<br />

NCR office also reaches out nearly 50 Old Age Homes in Delhi-NCR with its various Urban Age Care Activities<br />

and intergenerational sensitization of school children through visits to various old age homes and also brings in<br />

corporate and individuals in collaboration with our RM department and SFR department. Delhi-NCR organized<br />

and facilitated many such „interactions‟. What follows is a record of various Urban AgeCare activities by Delhi-<br />

NCR for the period from Nov‟10-Aug‟10. Best of reading.<br />

Regards<br />

Dr. Bobby Poulose<br />

Manager Programs Delhi-NCR


Physiotherapy & Old Age Homes - 24 th Nov’10 – Care Giver Training at Gharonda Old Age<br />

Mr. Gupta Asst Comm St. John‟s Ambulance Red Cross Society teaching<br />

First Aid.<br />

After last year‟s Care Giver Training this was 2 nd such training and interaction with senior citizen<br />

residents of old age homes and Care Givers from various old age homes. The total participation was 47<br />

of which 3 officer bearers of SCA Freedom Fighter Colony, 1 from Triveni OAH Kanjhavala, 2 from<br />

Home for the Aged, 9 from HelpAge <strong>India</strong>, 1 from St. John‟s Ambulance, 31 Gharonda OAH. The<br />

Care Giver training was appreciated by the senior citizens from Gharonda old age home and by the<br />

Senior Citizens Association members from Freedom Fighter Colony who attended. The support from<br />

Mr. Avenash Datta CH(P), Mr. Aju Philips (Nat. Coordinator Physiotherapy) and Mr. Prem Poddar Sr.<br />

Manager Programs , Mr. Ashok Arora DD-Adm and Mr. Panda & Mr. Rajnish from Finance<br />

Department helped in Dr. Bobby, Manager Programs in facilitating the Care Giver Training successfully<br />

in Delhi-NCR. The feedback on the Care Giver Training is attached below.<br />

Feedback of Care Giver Training - held at Gharonda Old Age Home on 24 Nov’10<br />

Feedback from Gharonda<br />

Feedback from SCA Freedom Fighter Colony<br />

SCAs - 25 th Nov‟10 – Yoga Session with SCA by Mr. Manoj Joshi yoga / wellness guru of USA.<br />

Early morning of 25 th Nov‟10 Mr. Manoj Joshi, yoga guru from USA<br />

arranged by Mr. Kapil Kaul CH(ARC) and under Dr. Bakshi was<br />

facilitated by Dr. Bobby, Manager Programs Delhi-NCR & Mr. Khyali<br />

Kandpal with Mr. J. R. Gupta President Senior Citizens Council of Delhi<br />

for a special yoga session. Over 100 senior citizens participated.<br />

Taking Age Care to Schools – 27 th Nov’10<br />

Dr. Bobby, Manager Programs Delhi-NCR facilitated Age Care team of Dr.<br />

Prateek Physiotherapist and joined by Mr. Pradeep Basita PO D1 and D2<br />

van/staff including Dr. Jaswant Singh, for a General Health Camp for DPS<br />

Rewari initiated by Ms. Rojibala State Head Delhi-NCR. 206 poor senior<br />

citizens (i.e.116 –female+male-90) from village Rohari, Rewari near DPS<br />

Rewari receivd treatment by MMU Delhi-2 Dr. Jaswant Singh. 12 cases of<br />

cataract were identified and recommended to doctor deputed from CMO office<br />

for surgeries and Physiotherapist Dr. Prateek from HelpAge <strong>India</strong> provided physiotherapy treatments to<br />

35 elderly. Above Ms. Roji, Mr. Khyali and Dr. Bobby facilitating the camp.


Delhi Helpline – Nov’10<br />

November ’10 Delhi-Helpline Call Details<br />

Name of Location - Delhi-NCR<br />

Month - November '10<br />

S.<br />

No.<br />

Cause of Correspondence<br />

Phone Call<br />

(Toll free &<br />

others)<br />

Medium of<br />

Delhi Helpline - Call Details<br />

Correspondence<br />

Followup<br />

Visit<br />

Email Fax Dak/letter Personal<br />

Calls<br />

1 Info/Data Query/Service 37 2 5 44<br />

Query related calls.<br />

2 Distress/Rehab (roadside 4 4<br />

urgent help destitute cases)<br />

3 Counselling (Tele & Face to<br />

0<br />

Face)<br />

4 Advise/Guidance/Support 3 3<br />

5 Disputes related calls<br />

(property/family/legal help)<br />

4 1 5<br />

6 Harassment/Abuse/Violence 5 5<br />

(Requiring police<br />

intervention)<br />

7 Visit to OAHs/ HI<br />

4 1 5<br />

projects/Volunteer Service.<br />

8 Medical Assistance 2 2<br />

(MMU/Hospitals/Geriatric<br />

Services/Care Givers/Physic<br />

Care/Chemist/Pharmasists<br />

etc)<br />

9 Financial Support<br />

0<br />

(Treatment/Pension/SAG<br />

etc)<br />

10 Shelter Assistance<br />

0<br />

(OAHU/DECK queries)<br />

11 Missing Info/Death Info. 1 1<br />

12 Did not found/Refusal 0<br />

13 Others like (donation in kind 6 4 10<br />

cash to HI/Matrimony)<br />

13 Blank / Wrong/Testing 2 2<br />

Total Calls 67 8 6 81<br />

Case Report of Sukhraji Devi- Nov’10<br />

Name- Sukhraji Devi , Age- 65+ years, Sex- Female, Nature of the Case- Abandoned<br />

Complain received through-Mr.Vikas Mishra by phone<br />

Date -12.11.2010<br />

Contact no. - 09650827697<br />

Location- Piron Institute H-1/A-1, Sector-63, Noida<br />

Socio-Economic condition- Below Poverty Line<br />

Basic synopsis of the problem<br />

On 12.11.10 Mr. Vikas Mishra called in help line to inform about an abandoned lady out side Piron<br />

Institute at Noida, Sec-63, who is very old and deaf. Mr.Vikas wanted to help that abandoned lady<br />

to rehabilitate her in any old age home and requested us for Ms. Geetika Sengupta Help.Sr.<br />

Executive, who talked to him and noted down the details and assured him that someone from<br />

HelpAge helpline will visit the place and try to rehabilitate her in Old Age Home.<br />

Total


First follow-up<br />

Help line Volunteer Mr. Gaurav Pandey called back to Mr.Vikas and queried about the exact<br />

location where the old lady sits and also informed him that he will be visiting that place for<br />

verification.<br />

Second follow-up<br />

Helpline Sr. Executive Ms. Geetika sent Helpline Volunteer Mr. Gaurav Pandey to the place in<br />

Noida where abandoned lady sits. Helpline Volunteer found details about her and he found that the<br />

abandoned senior citizen is deaf. She survived on begging. It was also found that she had a family<br />

who are staying near her begging area. Every morning her family members leave her on the spot<br />

where she begs till evening and after that take her back to the home. Her other family members i.e.<br />

daughter-in-law and her children also beg in the same area. The Volunteer Delhi Helpline talked to<br />

her daughter-in-law and told her that we want to shift her mother-in-law Sukhraji Devi to old age<br />

home where she will be looked after well and also explained about Old Age Homes in Delhi.<br />

However it was informed by the daughter-in-law that the elder son is studying in Banaras and will<br />

not allow her grandmother to stay any where so she cannot allow her to go and she will take care of<br />

Sukhraji Devi.<br />

Third Follow up<br />

Sr. Executive Delhi Helpline talked to the caller Mr.Vikas (caller) about the same by the Delhi<br />

Helpline.He thanked HelpAge Helpine for their efforts.<br />

Physiotherapy Delhi-NCR – Nov’10<br />

CASE STUDY FOR PHYSIOTHERAPY CARE PROGRAM – NOV 2010<br />

NAME: - DILIP SINGH<br />

AGE: - 60<br />

GENDER: - MALE<br />

ADDRESS: - TILAK VIHAR OLD AGE HOME<br />

PRESENTING COMPLAINT: -<br />

Complaints of Bilateral knee pain X 3yrs.<br />

HISTORY: - Patient was apparently well when he had Knee pain with gradual onset since last 3 yrs.<br />

- No history of DM, HT, IHD, TB.<br />

- Not Allergic to any medications.<br />

On Observations: - Patient was seen in high sitting position, well oriented to time and space.<br />

On Examination: -<br />

Swelling in bilateral knee joint.<br />

Genu-varum deformity in both the knees.<br />

Pain in the medial aspect of knees.<br />

Pes cavus deformity in the bilateral foot.<br />

Diagnostic Tests: -<br />

Muscle Tone: - Right Left<br />

Upper Limb 0 0<br />

Lower Limb 0 0<br />

Reflexes: -<br />

Muscle Strength: -<br />

Hip<br />

Flexion<br />

Biceps Triceps Brachioradialis Knee Ankle<br />

jerk jerk jerk<br />

jerk jerk<br />

Right ++ ++ ++ ++ ++<br />

Left ++ ++ ++ ++ ++<br />

Hip<br />

Extension<br />

Knee<br />

Flexion<br />

Knee<br />

Extension<br />

Ankle<br />

Dorsi<br />

Flexion<br />

Right 3 5 5 3 5 5<br />

Left 3 5 5 3 5 5<br />

Ankle<br />

Plantar<br />

Flexion


T/C/D: - Tightness of Hamstrings and Tendo – Achilles Bilaterally.<br />

Sensory: - Intact.<br />

Bladder/ Bowel: - Normal.<br />

Co-ordination: - No Deficit.<br />

Balance: -<br />

- Static: - Good.<br />

- Dynamic: - Good.<br />

Problem List: -<br />

‣ Pain.<br />

‣ Muscle weakness.<br />

‣ Tightness of Hamstrings and Tendo – Achilles.<br />

Short Term Goals: -<br />

- TENS for bilateral knee for 12 mins.<br />

- Quadriceps strengthening exercise.<br />

- Postural correction<br />

- Knee care<br />

Outcome: -<br />

a. Reduction in pain.<br />

b. Functionally independent.<br />

Mr. DILIP SINGH improved significantly as his pain is reduced drastically & he is functionally<br />

independent.<br />

Dr. Prateek treating Mr. Dilip Singh.<br />

Glimpses from October-August’10<br />

OCTOBER 2010<br />

1 st Oct’10 Program – Centenarians being felicitated by Mr. Prithviraj Chauhan, Cabinet Minister<br />

Smt. Milikesh from Chetanalaya<br />

Shri. Ranjeet Singh from AWARE Day Care<br />

Centre<br />

Centenarians facilitated for 1 st Oct‟10 program by Dr. Bobby Manager Programs Delhi-NCR


Physiotherapy Centre with SCA Freedom Fighter Colony - 12 th Oct’10- Operational<br />

Dr. Bobby Manager Program facilitated operationalization of Physiotherapy Center.<br />

Dr. Deepak Physiotherapist also helped. Mr. Adil is physiotherapist at the SCA<br />

Center.<br />

SCAs<br />

13 th Oct‟10- SCA Meeting at HelpAge <strong>India</strong> office<br />

OAHs - 27 th Oct‟10<br />

Condolence for passing away of Mrs. Sudershan Arora Vice Chairperson of Conf of<br />

SCAs of Delhi. SCAs met to take up HelpAge <strong>India</strong> Health Report with focus on<br />

80+ within their associations & advocate it. Over 25 members of Conf. participated<br />

from various SCAs . Meeting presided by Dr. Bakshi ND(Adv) and facilitated by Dr.<br />

Bobby Manager Prog Delhi-NCR.<br />

Senior Citizens of OAH Tilak Vihar visit Ryan Int. School, Rohini for Elders<br />

Day Celebration. Ms. Anju Jeet Incharge-Volunteer Recreation Centre<br />

facilitated the visit. Dr. Bobby Manager Prog Delhi-NCR also facilitated.<br />

CASE REPORT –Oct’10 Delhi-Helpline<br />

Name:-Mrs.V.Laxmi<br />

Age: - 73 yr<br />

Sex: - Female<br />

Address-574, Mandakani<br />

Enclave, Alaknanda, New Delhi-19<br />

Contact No: -011-26274482<br />

Nature of the case:-Harassment & torture<br />

Complaint received through: - Phone<br />

Summary of the problem stated by the Client: - The senior citizen Mrs.V.Laxmi approached<br />

Delhi Helpline for the help, she stated that she has received a summon from her daughter-in-law from<br />

Vijayawada and she said that she is in state of shock of mind and is not in a condition to do anything as<br />

there is no one else who can be of any help and her husband is ill too. Helpline after discussion asked<br />

her to visit personally to discuss the matter in details. She was called to Delhi Helpline on 20 th Oct‟10.<br />

Mr. Aditya Kr. [Advocate-Delhi Helpline-Volunteer Lawyer-Also Senior Citizen] and Sr. Executive<br />

discussed the problem with her. She told that, she has four sons and two daughters. Her elder son died<br />

in the accident and one daughter got married, according to her they are not in touch with any of their<br />

children due to some dispute amongst them and don‟t know where they are but all of a sudden she has<br />

received a summon from her daughter-in-law as she assumed that one of her son might have got<br />

married. Her daughter-in-law has filed a complaint / petition against her husband Mr. Sarvesh, Mr.<br />

Murthy (other son)) and on her name under Domestic Violence Act. Ms. Laxmi claims that she is not<br />

aware of her son‟s warebouts.<br />

The Metropolitan Court of Vijayawada in response has issued a letter to Women and Child (WC)<br />

Dept, Vijayawada which has issued summon to her and her sons to either appear or send affidavit by<br />

25 th Oct‟10 morning Monday to Add Comm. Metropolitan Magistrate (ACMM) in reply to this<br />

complaint or face a warrant by court issued through police of Vijayawada. However if none appear or<br />

inform via affidavit she will have to face some legal action.


Helpline intervene-<br />

Delhi Helpline had discussed the matter in details with her and also asked her to visit the Helpline<br />

so that matter can be discussed in details.<br />

Problem was discussed with Mr. Aditya Kr. [Advocate-Delhi Helpline-Volunteer Lawyer-Also<br />

Senior Citizen] by Manager Delhi Helpline and Sr. Executive Delhi Helpline.Where Volunteer<br />

Lawyer gave his advice in this regard.<br />

Manager Delhi Helpline talked to Executive Helpline Hyderabad Helpline where her case had<br />

first come up. Manager Helpline also talked with Mr. Dass Head of AP as we need their<br />

assistance to understand the problem better because V. Laxmi understand little Hindi as she<br />

understands/ communicate better in her regional language and further the summon is in regional<br />

language too. Hyderabad Helpline provided their full support to her and has coordinated with her<br />

as and when required and also discussed with the legal advisor and provided his opinion also.<br />

Delhi Helpline Manager after coordinating with Hyderabad Helpline and legal advise of<br />

Volunteer Lawyer called her again to helpline office and gave her the draft affidavits prepared<br />

with the help of HelpAge Legal Advisor and Volunteer Lawyer after discussing with her husband<br />

and her lawyer and asked her to Fax it to the Metropolitan Court of Vijayawada before 25 th<br />

October, 2010.<br />

Follow ups<br />

Sr.Executive called her on 25 th Oct but she didn‟t attend the call.<br />

Sr.Executive called her again on 26 th Oct and talked to her and asked about the progress made<br />

in this regard, she informed that she has finalized the draft and explained the reason for not<br />

th as she<br />

speaking to us on 25 has finalized the draft she told that she went to four different<br />

places to fax the affidavit but due to some error she couldn‟t fax it then spoke to Hyderabad<br />

Helpline Counselor about the problem and he after speaking to Add Comm. Metropolitan<br />

Magistrate (ACMM) , Hyderabad about it were able to convince her to allow her to send the<br />

affidavit through courier and she has agreed to it. We gave (ACMM) Hyderabad and Phone<br />

No. to Mrs. Laxmi and asked her to send it through Courier.<br />

Manager Delhi Helpline had drafted the affidavit after discussions with inputs from Mr. Dass<br />

AP Head & Hyderabad Helpline & Delhi Helpline Volunteer Lawyer and HelpAge <strong>India</strong><br />

lawyer. Final facilitation of the case was done by Manager Helpline.<br />

SEPTEMBER 2010<br />

8thSept’10 – Visit of Deutche Vella and AIR to OAH Gharonda & Home for Aged .<br />

Radio team forwarded by Ms. Rachnaa Thapliyal DD-Grants. Visit facilitated by Dr.<br />

Bobby Manager Prog Delhi-NCR and Mr. Rakesh (then) PO D1.<br />

SCAs<br />

12 th Sept‟10- Healthy Heart Camp with Vanprashth SCA Hissar and Gram Swarajya Sansthan<br />

Dr. Bobby Manager Programs Delhi-NCR facilitating Healthy Heart Camp in Hissar with SCA Hissar<br />

and Nav Yuvak Kala Sangam (SAGP partner). 135 elderly benefited from camp of which 20 were from<br />

SAGP.


OAHs<br />

14 th Sept’10 – Visit of students of G.D.Goenka International School, Sohna and Lancaster University<br />

UK to OAHs Gharonda and Home for the Aged. The visit was facilitated by Dr. Bobby Poulose,<br />

Manager Programs Delhi-NCR. The tie-up was by Mr. Prem Poddar, Sr. Manager Programs.<br />

Gharonda – Physiotherapy Centre<br />

Home for the Aged – Seeing plaque for Jackson Cole<br />

Independence Day Celebrations with Conf of SCAs of Delhi – covered by News X<br />

Over office bearers from 25 assembled at Deer Park, Hauz Khaz<br />

under banner of Conf. of SCAs of Delhi to celebrate<br />

Independence Day. Dr. Bobby Manager Programs Delhi-NCR<br />

facilitated coverage of the meeting and the Independence Day<br />

celebrations and coverage of the same in Old Age Home<br />

Gharonda by the News X TV. The coverage was presented as a<br />

program “No Country for the Old” on the occasion of 15 th<br />

Aug‟10. The broadcast program can still be viewed in U-TUBE<br />

if you go to – No Country for the Old . Manager Programs<br />

Delhi-NCR facilitated the meeting and the TV coverage.<br />

Physiotherapy<br />

10 th August – Launch of Physiotheraphy Care Centre in Loni.<br />

With the support of Mr. Avenash Datta CH[P] and facilitation by Mr. Aju National Coordinator<br />

Physiotherapy, Mr. S. K. Mukherjee and Mr. Prem Poddar Sr. Manager Programs a<br />

Physiotheraphy Care Centre was launched at CHP (Prakash Bhawan) Pavi Village, P.O. Loni,<br />

Ghaziabad District, Delhi-NCR. Dr. Bobby Manager Program Delhi –NCR also involved in the<br />

facilitation of the same.<br />

Case Report- Delhi-Helpline –Aug’10<br />

Name of Person: Kamlesh Chaudhory<br />

Age: 62 Year<br />

Economic status: Middle class<br />

Compliant received through: Phone<br />

Complaint received on-5/08/2010<br />

Contact: 9871647000<br />

Brief Synopsis and Helpline Intervention: Mrs. Kamlesh Chaudhory had called Help Age help<br />

line on 05/08/2010, where senior executive Mrs. Geetika assisted her. Mrs. Kamlesh had called<br />

help line so that she could be assisted in shifting to any old age home, as she was harassed by her<br />

husband Mr. Bipul Nath Chaudhory. According to her she wanted to move out of her home<br />

because she cannot take the mental and emotional torture any more. Mrs. Kamlesh insisted that<br />

she would personally like to visit Help Age office. So an appointment was given to them on<br />

10.08.2010. So on 10.08.10 Mr. Kamlesh along with her husband Mr. Bipul Nath Chauthory<br />

Visited Help Age <strong>India</strong> office. Mrs. Geetika personally had a counseling session with them..


In the session she explains how she felt neglected over the years by her husband. That due to the<br />

harassment, she has faced that led deterioration of her health. She has medical history. She has<br />

diabetes since past 23 years, which has resulted in wreaking of her health along with her also has<br />

eyesight problem. She cannot see properly. She has problem in walking as she cannot walk<br />

without external support. Her regular treatment included 3 injections twice a weak, one monthly<br />

visit of neurologist. Her Physiotherapist visited her every week for exercise along with that her<br />

diabetes treatment was being done at Ganga Ram Hospital.<br />

While talking to counselor she mentioned her past misery with her husband where mentioned that<br />

she was thrown out of her home in Dubai by her husband and because of that she had to<br />

return back to <strong>India</strong> (New Delhi) where she built her home from her personal savings in Mohan<br />

Nagar. She also mentioned that after few year her husband come back to stay with her because of<br />

heavy loss he faced in his catering business in Dubai. She also doubt that her husband wants to get<br />

ride of her because he want to sale all the property along with that would remarry after she would<br />

leave the place.<br />

While talking to Mr. Bipul Nath Choudhery who has done Hotel management from Pusa in 1969<br />

has had his own business of catering but due to loss in it he moved back to <strong>India</strong> and was now<br />

working with cordon blue in Gurgoan., According to him the only problem was that he cannot stay<br />

back and take care of her as he was working from 7.00 A.M. to 8 P.M.. and cannot afford to loose<br />

his job. Though he said he is ready to shift to a new place so that Kamleshji can have a batter<br />

environment. He mentioned she was little depress because few year back there eldest son had<br />

expired which had great mental impact on her.<br />

Mr. Vipul was ready to take care of her. The counselor tried to talk to Mrs. Kamelesh in terms of<br />

settlement between her and her husband, but Mrs. Kamelesh was adamant that she wanted to shift<br />

to an old age home and she requested that would also require a care taker and that she would pay<br />

her accordingly. After trying to reason out things with her and coming to a conclusion that she<br />

would not settle for anything less than old age home.<br />

Follow up<br />

She was given a list of old age homes along with details list of care givers. Senior executive<br />

contacted Mr.C.C.Uppal Manger of Vridh Ashram Treveni Devi Charitable Trust Society where<br />

all the information along with requirement was shared with him about Mrs. Kamlesh and<br />

Sr.executive asked Mr. uppal to provide required help to Mr. and Mrs. chaudhary.<br />

Second follow up:<br />

On 19/8/10 a follow up call was made to Mr. Bipul Chaudhary at 3.30pm. He informed the<br />

Helpline volunteer that the old age home which the Helpline Sr. executive had told him to visit did<br />

not provide the care givers due to which he could not shift his wife in any of them.<br />

Mr. Bipul Chaudhary mentioned that he would be shifting to a new place on 25 th of this month (<br />

Aug) and he was also looking for a care giver who would help Mrs. Kamlesh Chaudhary. After the<br />

counseling session he has started to spend quality time with his wife, as a result she is now feeling<br />

much batter and she might also change her decision and stay back in their new home.<br />

After the follow up call it was noticed that the situation of Mrs. Kamlesh Chaudhary has improved<br />

and she seems to be happy with her husband again. The counseling session proved to be beneficial<br />

to both Mrs. Kamlesh Chaudhary and her husband.<br />

Third follow up: - A follow up call was made to Mr. Bipul Choudhary to talk to Mrs.Kamlesh<br />

Choudhary so that we can ask how she feeling now but the Sr.Executive and the volunteer could<br />

not talk to her. Mr.Bipul told that he had taken Mrs.Chourdhry to Haridwar and that she was<br />

feeling much batter and now they are planning to shift to a new place very soon.


Physiotherapy – Delhi-NCR – August 2010<br />

CASE STUDY OF PHYSIOTHERAPY CARE PROGRAM – AUG 2010<br />

NAME: - BALBIR KAUR<br />

AGE: - 60<br />

SEX: - FEMALE.<br />

ADDRESS: - SUKHSHALA OLD AGE HOME, RAJINDER NAGAR.<br />

PRESENT COMPLAINTS: -<br />

Complaints of Back Pain since 3yrs.<br />

Complaints of Heel Pain since 6 months.<br />

Complaints of Knee Pain since 5 year<br />

HISTORY: - Patient was apparently well when she had back pain which gradual onset since last<br />

3 yrs and then heel pain since last 6 months.<br />

- No history of DM, HT, IHD, TB.<br />

- Not Allergic to any medications.<br />

On Observations: - Patient was seen in high sitting position, well oriented to time and space.<br />

On Examination: -<br />

Back Assessment: -<br />

On Observation: -<br />

1. Spasm present in Low back.<br />

2. No Kypho-Scoliotic Deformity.<br />

3. No bony lesion.<br />

4. Muscle Bulk normal.<br />

On Palpation: -<br />

1. Spasm confirmed in lower back.<br />

2. Sacro-iliac Joint symmetric and mobile.<br />

3. Vertebrae well-aligned.<br />

4. Tender points present bilaterally over the iliac crest.<br />

On Movement: -<br />

1. Active (ROM): -<br />

‣ Flexion: - Restricted with pain in the inner range.<br />

‣ Extension: - Full Rom with out pain.<br />

‣ Side-bending: - pain free full ROM.<br />

‣ Rotation: - pain free full ROM.<br />

2. Sacro-Iliac joint mobile and symmetric.<br />

Diagnostic Tests: -<br />

Low Back: -<br />

1. Straight Leg Raising Test: - Negative.<br />

2. Piriformis Stretch Test: - Negative.<br />

3. FABER Test: - Negative.<br />

4. FADIR Test: - Negative.<br />

Muscle Tone: - Right Left<br />

Upper Limb 0 0<br />

Lower Limb 0 0<br />

Reflexes: -<br />

Biceps jerk Triceps jerk Brachioradialis jerk Knee jerk Ankle jerk<br />

Right ++ ++ ++ ++ ++<br />

Left ++ ++ ++ ++ ++


Muscle Strength: -<br />

Shoulder<br />

Flexion<br />

Shoulder<br />

Extension<br />

Elbow<br />

Flexion<br />

Elbow<br />

Extension<br />

Right 5 5 5 5<br />

Left 5 5 5 5<br />

Hip Flexion<br />

Hip<br />

Extension<br />

Knee<br />

Flexion<br />

Knee<br />

Extension<br />

Ankle Dorsi<br />

Flexion<br />

Ankle<br />

Plantar<br />

Flexion<br />

Right 5 5 5 5 5 5<br />

Left 5 5 5 5 5 5<br />

T/C/D: - Tightness of Hamstrings and Tendo – Achilles Bilaterally.<br />

Sensory: - Intact.<br />

Bladder/ Bowel: - Normal.<br />

Co-ordination: - No Deficit.<br />

Balance: -<br />

- Static: - Good.<br />

- Dynamic: - Good.<br />

Problem List: -<br />

‣ Pain.<br />

‣ Muscle weakness.<br />

‣ Tightness of Hamstrings and Tendo – Achilles.<br />

Short Term Goals: -<br />

‣ Transcutaneous Electrical Nerve Stimulation for Bilateral knee for 10 mins.<br />

‣ Transcutaneous Electrical Nerve Stimulation for Lower back for 10 minutes.<br />

‣ Ultrasound dosage 2.5 W/sec ², continuous mode for 5 minutes.<br />

‣ Strengthening exercises for the Spinal Extensors muscles.<br />

‣ Stretching exercises for the Hamstrings and the Tendo – Achilles.<br />

Outcome: -<br />

‣ Back Pain reduced by30%. ( Initial VAS 10 after treatment VAS 7)<br />

‣ Heel Pain reduced by 50%. ( Initial VAS 10 after treatment VAS 5)<br />

Mrs BALBIR KAUR has improved significantly since she has less pain now and is more functionally<br />

independent.<br />

Patient doing Quadriceps strengthening exercises by Dr. Prateek.<br />

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