ANNUAL REPORT 2013
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Takayuki Sumi<br />
Chief Executive<br />
Officer<br />
Tokio Millennium Re<br />
(UK) Ltd.<br />
In <strong>2013</strong>, Tokio Millennium Re (UK) Ltd.<br />
(TMRUK) continued to execute<br />
our strategy from 2012, with a<br />
focus on new business growth,<br />
further diversification and ongoing<br />
integration with the Tokio Millennium<br />
Group. I am pleased to report that<br />
through the year, we succeeded in<br />
bringing those pieces of our<br />
operations together.<br />
Our underwriting team had the full year to prepare for renewals and<br />
that enabled us to pursue some strategic initiatives which led to good<br />
results. For instance, we began marketing our fledgling marine<br />
business. Our offering was well received and had a very successful<br />
first full year of operations.<br />
In addition, TMRUK explored a number of geographic diversification<br />
opportunities. We made our solid foray into the Asian market,<br />
as we took over the third party reinsurance business from our sister<br />
company in Malaysia. This restructuring by our parent company has<br />
created a significant business opportunity for TMRUK. Although the<br />
Asian market can be challenging, our parent company has a good<br />
reputation and brand recognition in the arena, and is known as<br />
a long term and stable partner – qualities that are appreciated and<br />
respected by Asian clients. We aim to undertake further analysis<br />
of the Asian market through 2014 with the goal of strengthening<br />
our presence there and attracting new, high quality business.<br />
We extended our marketing efforts to additional countries in<br />
the EMEA – Bahrain, Kuwait and the United Arab Emirates. Chronic<br />
overcapacity in this part of the world often makes it challenging to<br />
find new business, however, we were well received by the prospects<br />
we met and are looking to make a positive start in 2014.<br />
We also held meetings with potential clients in Israel in an effort<br />
to penetrate that market, and believe that we are making good<br />
progress there – particularly in the areas of property surplus, casualty<br />
and motor. We are confident that our marketing initiatives from<br />
<strong>2013</strong> will bear fruit in 2014.<br />
From an operations perspective, our results for <strong>2013</strong> were very<br />
impressive, exceeding the business plan with underwriting net income<br />
contributing to much of this performance. On the expense side, we<br />
succeeded in containing our costs and achieved greater reductions<br />
than our targets.<br />
We had some new talent join our team in the IT and risk<br />
management areas, and their addition has become a valuable asset<br />
to our continued integration with the systems and processes of the<br />
Tokio Millennium Group.<br />
One of the major changes to our operations in <strong>2013</strong> was the<br />
formation of an internal claims team. We now process all of our<br />
treaty claims in-house and have expanded the team to include a<br />
claims manager and two claims handlers. We continue to outsource<br />
our direct and facultative claims, but plan to bring those in-house<br />
through 2014. A recent survey of claims brokers revealed that service<br />
has “improved” or “significantly improved” since we made the shift to<br />
our internal team.<br />
Our outlook for the year ahead remains positive as all of the pieces<br />
of our long term strategy continue to fall into place. We will work on<br />
strengthening our presence and attracting new business in Asia and<br />
the EMEA, as well as growing our casualty business, and developing<br />
our marine business further. In closing, I would like to convey my<br />
thanks and appreciation to our clients and brokers, business partners<br />
and employees for their ongoing dedication and support.<br />
TOKIO MILLENNIUM RE | <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2013</strong> 11