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ANNUAL REPORT 2013

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS<br />

31 December <strong>2013</strong> and 2012 (Expressed in United States Dollars)<br />

E. Operational risk<br />

Operational risk refers to the risk of financial or other loss, or potential damage to the Company’s reputation resulting from inadequate<br />

or failed internal processes, people and systems or from external events.<br />

The following are some of the examples of operational risks facing the Company:<br />

• Legal and compliance risk;<br />

• Information technology risk;<br />

• Loss of key officers or employees;<br />

• System failure and business disruption;<br />

• Execution errors;<br />

• Employment practice liability; and<br />

• Internal and external fraud.<br />

Through the scenario analysis process, TMR AG has also made efforts to identify and assess the financial impact of various operational risks.<br />

These risks are managed through internal control and monitoring tools such as the risk register.<br />

TMR AG has a low appetite for operational risk. Unlike underwriting and investment risks, operational risk has no upside and only downside<br />

and therefore should be avoided if feasible and cost-effective.<br />

Operational risk is difficult to quantify but can be controlled through appropriate corporate governance and internal control measures.<br />

The Company has developed a number of policies and procedures aimed to control or mitigate the negative impact that may potentially result<br />

from operational risk events.<br />

F. Strategic risk<br />

Strategic risk is the risk to earnings or capital arising from adverse business decisions or improper implementation of those decisions or inability<br />

to act in response to business opportunities or to adapt to changes in its operating environment.<br />

The following are examples of strategic risks facing the Company:<br />

• Industry overcapacity that results in prolonged soft market conditions;<br />

• Flawed response plans to market price cycles, including maintaining premium volume and market share during market declines<br />

and improper performance incentives for underwriters and others;<br />

• Planning processes (e.g. plan loss ratio setting, target premium volume) that are not fully integrated with internal financial indicators<br />

and external benchmarks or are based on forecasts that are inherently optimistic;<br />

• Expansion into new lines or territories with inadequate underwriting expertise, pricing systems, price monitoring capabilities,<br />

understanding of regulatory requirements, claims handling staff; and<br />

• Failure of large information technology and infrastructure projects to achieve the specified goals.<br />

Strategic risks can be split into two components, one being the risk emanating from making business decisions (active) such as the last two risks<br />

in the list above, and the other emanating from a lack of response to industry challenges (passive) such as the first three risks in the list above.<br />

Strategic risk is especially important for TMR AG because it has aimed to improve and optimise the risk profile of its business by growing those lines<br />

of business which help to diversify its current concentration in catastrophe exposures. Therefore it has strong interest in growing its current book of<br />

business profitably and developing new lines of business or markets.<br />

Although there is inherent risk in strategic expansion into new lines and geographical areas, there are also many benefits. In setting TMR AG’s appetite<br />

for this risk, both the risk and the benefits are taken into consideration.<br />

TOKIO MILLENNIUM RE | <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2013</strong> 47

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