Harley Marine Services, Inc.
Harley Marine Services, Inc.
Harley Marine Services, Inc.
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Safe Responsible Reliable Efficient<br />
Integrated Technology<br />
<strong>Harley</strong> <strong>Marine</strong> has made a commitment to utilize technology to enhance day-to-day operations<br />
onboard vessels and in all offices. Business functions have been streamlined by incorporating<br />
technology and computer-based systems to the organization. The Vessel Management System<br />
(VMS) is a complete ship-to-shore software solution to replace traditional hand written paper logs,<br />
forms, timesheets, bills of lading, job nominations, safety and regulatory forms, and other written<br />
materials. VMS was specifically designed around the needs of a marine services company and<br />
more specifically, the needs of <strong>Harley</strong> <strong>Marine</strong> and its customers.<br />
HARLEY MARINE CUSTOMER ACCESS CENTER<br />
<strong>Harley</strong> <strong>Marine</strong>‟s Customer Access Center (CAC) launching in Q3 of 2011 will be an information<br />
warehouse for all customer-related data and reporting needs. Focused on delivering customers<br />
near real-time information related to scheduling, billing, and operations the CAC will be a “made to<br />
order” platform designed around the individual data and reporting needs of individual <strong>Harley</strong> <strong>Marine</strong><br />
customers.<br />
<strong>Harley</strong> <strong>Marine</strong> <strong>Services</strong> will be capable of delivering the following information through the CAC:<br />
Scheduling<br />
Customer Order Nomination<br />
Real-Time Schedule and Dispatch Updates<br />
Additional Customer Required Information Fields<br />
On-Demand Reporting Formats<br />
Boat and Barge Positioning Reports<br />
Operations & Regulatory<br />
Digital Tug and Barge Logs<br />
Safety Statistics and Compliance Reporting<br />
Maintenance History and Planning<br />
Billing<br />
Electronic Invoice Presentment<br />
Invoice Archive<br />
Contract Data<br />
“Live” Invoice<br />
Fuel and Lube History and Reporting