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Harley Marine Services, Inc.

Harley Marine Services, Inc.

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Integrated Technology<br />

<strong>Harley</strong> <strong>Marine</strong> has made a commitment to utilize technology to enhance day-to-day operations<br />

onboard vessels and in all offices. Business functions have been streamlined by incorporating<br />

technology and computer-based systems to the organization. The Vessel Management System<br />

(VMS) is a complete ship-to-shore software solution to replace traditional hand written paper logs,<br />

forms, timesheets, bills of lading, job nominations, safety and regulatory forms, and other written<br />

materials. VMS was specifically designed around the needs of a marine services company and<br />

more specifically, the needs of <strong>Harley</strong> <strong>Marine</strong> and its customers.<br />

HARLEY MARINE CUSTOMER ACCESS CENTER<br />

<strong>Harley</strong> <strong>Marine</strong>‟s Customer Access Center (CAC) launching in Q3 of 2011 will be an information<br />

warehouse for all customer-related data and reporting needs. Focused on delivering customers<br />

near real-time information related to scheduling, billing, and operations the CAC will be a “made to<br />

order” platform designed around the individual data and reporting needs of individual <strong>Harley</strong> <strong>Marine</strong><br />

customers.<br />

<strong>Harley</strong> <strong>Marine</strong> <strong>Services</strong> will be capable of delivering the following information through the CAC:<br />

Scheduling<br />

Customer Order Nomination<br />

Real-Time Schedule and Dispatch Updates<br />

Additional Customer Required Information Fields<br />

On-Demand Reporting Formats<br />

Boat and Barge Positioning Reports<br />

Operations & Regulatory<br />

Digital Tug and Barge Logs<br />

Safety Statistics and Compliance Reporting<br />

Maintenance History and Planning<br />

Billing<br />

Electronic Invoice Presentment<br />

Invoice Archive<br />

Contract Data<br />

“Live” Invoice<br />

Fuel and Lube History and Reporting

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