NORCAL Group 2014 Annual Report

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Arl Van Moore, Jr., MD The year of ___________________________ Arl Van Moore, Jr., MD | Chairman and CEO of Strategic Radiology | Charlotte, NC “Strategic Radiology is always looking at innovative ways to approach our business needs. NORCAL Mutual understands the complete requisite of our members. The NORCAL team crafted a progressive program that brings significant benefits at a group level, but also enough flexibility to address the needs of our individual member groups.” 6 2014 NORCAL Group Annual Report
2014 — The Year of You Building a Better COMPAny for You We are changing because the needs of our members are changing. The complex and varied requirements for physicians, medical groups, and facilities are driving the need for flexible coverage options that meet the unique demands of each practice. Our strategic integration and expansion addresses these varied needs with the introduction of a versatile new policy, as well as improvements to our service model to further enhance our customers’ experience. Our national expansion continued throughout the year with the addition of more states to the NORCAL Mutual coverage area. We also introduced a new policy that offers greater flexibility and increased coverage of cyber liability and administrative defense. In 2014, NORCAL began writing business in Illinois, Kansas, Missouri, Nevada and Texas, all states that were previously written by our subsidiary Medicus Insurance Company. Additionally, Delaware and Pennsylvania insureds were transitioned from PMSLIC Insurance Company to NORCAL Mutual in the second half of the year. We are changing because the needs of our policyholders are changing. Underpinning our expansion was the continued integration of our operations for greater efficiencies and continued service enhancements. A dedicated product development team was established to focus on new coverage offerings; our underwriting and operations processes were further streamlined; a national policyholder services strategy was implemented to provide extended support; and a mobile app to access risk management and CME benefits is under development to launch in early 2015. 2014 NORCAL Group Annual Report 7
Page 1: 2014 Annual Report The Year of ____
Page 4 and 5: A Message from the Chair and the CE
Page 8 and 9: 2014 — The Year of You A COMPAny
Page 10 and 11: A Note from Our CFO In 2014, the he
Page 12 and 13: NORCAL Group Consolidated Financial
Page 14 and 15: NORCAL Group National Footprint WA
Page 16 and 17: The year of _______________________
Page 18 and 19: Endorsing & Sponsoring Organization
Page 20 and 21: David Pittman, JD, MBA The year of
Page 22 and 23: Board of Directors A: Jaan E. Sidor
Page 24 and 25: Your Needs Today and Tomorrow The N
Page 26: norcalmutual.COM 560 Davis Street,

NORCAL Group 2014 Annual Report

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