IMPORTANT: Procter & Gamble Vendor Invoice ... - P&G Supplier Site

IMPORTANT:
Procter & Gamble Vendor Invoice Information Requirements
IMPORTANT: Failure to comply with these requirements may result in payment delays, including returned invoice.
Please ensure your Accounts Receivable department is informed of these requirements.
Required information on the invoice:
(1) Your company name and desired remittance address/bank account (as applicable).
(2) Invoice number and the invoice date.
(3) The “Bill To” must be either Procter & Gamble Inc OR Procter & Gamble Pharmaceuticals Canada with address, as
indicated on P&G Purchase Order.
(4) The exact address at which you delivered goods/services.
(5) P&G Purchase Order number (3-digit prefix -> N6P, GBP, G4P L01 + 10 numeric digits).
(6) Invoices with GST charges must include GST registration number.
(7) Line item number, material number/code (if any) & item description(s), exactly as on your P&G Purchase Order.
(8) Quantity delivered with unit(s) of measure and unit price, as indicated on your P&G Purchase Order.
(9) Tax charges should be itemized according to type of tax (GST, PST, QST, HST).
SUPPLIER NAME
Street / PO Box
City, Province, Postal Code
SAMPLE INVOICE
1 2
Invoice no.: ABC12345
Invoice date: 01/01/2008
BILL TO
Procter & Gamble Inc
Street / PO Box
City, Province, Postal Code
3
SHIPPED TO 4
Procter & Gamble Inc
Street address
City, Province, Postal Code
PO Number: G4P 4500123456
5
6
GST # 123456789RT
7
Line Material
Description Quantity Unit of Unit Amount
Item Number
Measure Price
010 12345678 Description as on PO 10.00 KG $1.00 $10.00
030 87654321 Description as on PO 3,000.00 EA $2.00 $6,000.00
040 - Description as on PO 1.0 EA $2.00 $2.00
GST $300.60
9
PST $0.00
TOTAL AMOUNT $6,312.60
8
Additional help and information:
• Do not send invoices prior to delivery of good(s)/service(s), as this will delay payment.
• Do not send duplicate invoices, as our control procedures may keep us from paying either one.
• Do not submit invoices with manual alterations.
• For payment inquires call P&G Account Payable Help Line at 1-877-747-2963 (Canada) or 1-888-839-9059 (U.S.).
• Avoid sending invoices with shading, as it may affect the quality of the scanning process.
Would you like to ensure your payments are more timely and hassle- free?
• With an on-time payment rating of over 98%, Procter and Gamble E- Solutions is the simplest supplier-friendly means of minimizing
Accounts Receivable hassles.
• Please contact pgesupport.im@pg.com to learn more about P&G’s Electronic Payment Solutions.
For payment inquires visit P&G’s Supplier Portal at http://www.pgsupplier.com or contact our toll-free AP
Help Line at 1-888-839-9059 (US & Puerto Rico) or 1-877-747-2963 (Canada).

IMPORTANT:
Procter & Gamble Mailing Addresses
The information contained in this page outlines the accurate addresses to send an invoice or credit, in order to receive payment
from P&G.
Failure to comply with these “Bill to Addresses” may result in payment issues and delays, including missing invoices.
Please ensure your Accounts Receivable Department is informed of these “Bill to Addresses” in order to avoid payment
issues.
Invoicing or Crediting
Purchase Order Based Invoices N6P, G4P or
GBP Prefix
Payments without Purchase
Order
FI – Payments
No Purchase
Order
Your Purchase Order number should have
this structure
Numbering starts with 3, 45,
55, 56 or 58 followed by 8
digits., i.e. N6P 5500000000
No Purchase Order related.
P&G contact name must be
indicated on the invoice.
You should use the following
P & G “Bill To Address”
Att. Accounts Payable
Legal Entity Name.
PO Box 4603, Station “A”
Toronto, Ontario M5W 4Y8
Att. Accounts Payable
Legal Entity Name.
PO Box 4603, Station “A”
Toronto, Ontario M5W 4Y8
For payment inquires visit P&G’s Supplier Portal at http://www.pgsupplier.com or contact our toll-free AP
Help Line at 1-888-839-9059 (US & Puerto Rico) or 1-877-747-2963 (Canada).

IMPORTANT:
Procter & Gamble invoice return to vendor reasons
The information contained in this page outlines all the reasons why an invoice credit can be returned to the vendor by P&G.
Failure to comply with these “Bill to Addresses” may result in payment issues and delays, including missing invoices.
Please ensure your Accounts Receivable Department is informed of these “Bill to Addresses” in order to avoid payment
issues.
1. The document does not have an invoice number or invoice date: An invoice # and invoice date are P&G requirements in order
for your invoice to be processed.
2. Incorrect Billing address or no billing address written on the invoice: The correct Procter and Gamble billing address must be
listed on the invoice.
3. Related to P&G Purchase Order (PO) or Scheduling Agreement (SA) numbers:
3.1.1. No P&G Purchase Order or Scheduling Agreement number found on invoice.
3.1.2. Missing P&G Purchase Order or Scheduling Agreement digits. (PO/SA based invoices require 13 characters (3 letter prefix + 10
digit number), for example, GBP45…, G4P45…, N6P55…, etc. Omit dashes/slashes, etc.)
3.1.3. It is not a P&G Purchase Order or Scheduling Agreement Number.
3.1.4. The P&G Purchase Order or Scheduling Agreement Number is incorrect (PO/SA for different supplier or material).
3.1.5. The product description on the invoice does not match P&G Purchase Order or Scheduling Agreement product description.
4. No payment remit-to address or banking information on invoice.
5. Third-party billing: The purchase order number that you have provided lists another company name as the vendor authorized to use it.
6. Price Discrepancy: This invoice is billing using a different price than the one set up in the PO/SA. Please contact the buyer listed on the
PO/SA so that the PO/SA can be changed accordingly.
7. Unit of Measure Quantity on invoice does not match Unit of Measure Quantity on PO/SA: The invoice Unit of Measure
(UoM) must exactly match the UoM on the PO /SA. If your accounting system is unable to do this, please contact the buyer listed on the
PO/SA so that the PO/SA can be changed accordingly.
8. Billing for charges that have already been paid: Invoice was already paid under invoice number _______.
9. Mathematically incorrect: The amount indicated on the invoice does not add to the total amount.
10. Document with manual alterations: The amount, invoice number, invoice date and remit to address must not have any manual
correction.
11. Poor document quality: The information on the document is not visible to be processed. Please use black ink on white paper. P&G scans
all invoices and colored paper/ink does not scan properly.
12. Service receiver or site contact did not approve payment of the invoice: Please follow-up with the service receiver or site
contact to resolve this issue.
13. Commercial Traffic (CT): Please send your documents to the following address, The Procter & Gamble Distributing Company c/o
Commercial Traffic P.O. Box 308050, Middleburg Heights, Ohio 44130.
14. Discount correctly taken: For all invoices, whether subject to discount for prompt payment or not, the discount period and the due
date for payment shall be calculated from the date the accurate invoice is received, the date of the corresponding delivery, or the date of
performance of services, whichever is later. Please refer to section 3.2 of your purchasing document terms and conditions.
15. Tax calculated incorrectly: Please correct and resubmit.
16. No GST/QST registration number: This is a P&G requirement in order to process the invoice.
17. The document has some missing pages or does not show a total amount: P&G requires all invoices pages, as well as an
invoice total amount, in order to scan/process it.
18. The Non purchase order invoice is not showing the P&G contact who will approve the payment: This is a
requirement in order to process the invoice.
For payment inquires visit P&G’s Supplier Portal at http://www.pgsupplier.com or contact our toll-free AP
Help Line at 1-888-839-9059 (US & Puerto Rico) or 1-877-747-2963 (Canada).