Class Descriptions - Jack Henry & Associates, Inc.

ALL.33 Put the Focus on Social Media ROI
Twitter, blogs, and other social media generate more than 100 million messages daily. With so much noise,
how can you navigate the clutter, engage with your customers, and obtain an ROI from your social media
efforts? In this session, you’ll hear how community banks and credit unions are finding cost-effective ways
to leverage social media. We’ll share tactics and best practices for deciding which social media platforms you
should use, developing the right content, and establishing metrics for measuring success. The session will
outline a data-driven approach that will enable you to work within your organization to create a tangible
course of action. Attend this session and learn how to: create social media strategies that help you to meet
concrete business objectives; select the social media platforms that are most appropriate for your business;
develop a content calendar to maximize customer engagement; and find actionable insights from social
media data.
SESSION TYPE: Standard
SKILL LEVEL: Basic
PREREQUISITES: None
ALL.34 Redefining Branch Banking: Shrinking to Greatness
Sandy Dixon and Lindsay Green of Extraco Banks discuss the revolution of their branch banking philosophy
and how JHA technology and services have helped them complete the transformation from good to great!
SESSION TYPE: Standard
SKILL LEVEL: Basic
PREREQUISITES: None
ALL.35 Regulatory Panel
Listen to your peers discuss the regulatory challenges that everyone is facing and ways they address the issues
at their banks. Join in the discussion to share your experiences and learn from others who are confronted
with the same dilemmas every day.
SESSION TYPE: Panel
SKILL LEVEL: Basic
PREREQUISITES: None
ALL.36 Regulatory Update
Learn what regulatory changes are occurring at JHA and how they affect your bank. Compliance personnel
will review the regulatory environment and the regulations that are impacting our applications. Share your
thoughts with JHA compliance personnel on regulatory compliance issues that impact your bank within the
applications offered by JHA.
SESSION TYPE: Standard
SKILL LEVEL: Intermediate
PREREQUISITES: None
ALL.37 RemitPlus Advanced Modules: Moving Beyond the Paper Process
This session is a detailed overview and live demonstration of features built to grow your customer service
offering geographically and handle electronically initiated payments through using RemitCentral , remote
scanning, and remote entry offerings.
SESSION TYPE: Enhancement
SKILL LEVEL: Intermediate
PREREQUISITES: Basic knowledge of the ProfitStars ® RemitPlus remittance and/or lockbox product suite
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