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Class Descriptions - Jack Henry & Associates, Inc.

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PP/IC.1 Advanced Function ATM Solution<br />

This session will provide an update on the JHA Advanced Function ATM solution, which includes jhaPassport<br />

and ImageCenter ATM Deposit Management .<br />

SESSION TYPE: Standard<br />

SKILL LEVEL: Intermediate<br />

PREREQUISITES: jhaPassport knowledge<br />

S.1 Synapsys - Managing Customers in the Sweet Spot - Making<br />

Marketing Work<br />

Use sweet spot research to identify very-best clients and almost-very-best clients. Develop marketing<br />

plans to move clients from almost-best to absolutely-best. Develop marketing campaigns and electronic<br />

next-best-product postings to Synapsys and the core system.<br />

SESSION TYPE: Standard<br />

SKILL LEVEL: Basic<br />

PREREQUISITES: None<br />

S.2 Synapsys Focus on Development<br />

Client Relationship Management (CRM) is even more challenging in today’s environment. Synapsys continues<br />

to evolve as the most powerful CRM tool for community banks. During this session see Synapsys in action<br />

with a special demonstration of the newest functionality including integration with the core system. Come<br />

prepared to begin the re-design of your CRM efforts and procedures.<br />

SESSION TYPE: Product Update<br />

SKILL LEVEL: Basic<br />

PREREQUISITES: None<br />

S.3 Synapsys is the Primary Tool of Successful Relationship Bankers<br />

Over a span of 10 years, Extraco Banks implemented multiple projects designed to significantly improve<br />

the bank’s multichannel delivery effectiveness. Although its branch channel bears no resemblance to the<br />

channel of several years ago, Extraco’s journey and success is not just about branch transformation into retail<br />

stores. It’s also about creating effective full-service bankers, known as Relationship Bankers. With its branch<br />

redesign and multi-channel experience, Extraco created a new vision to put customer focused, Relationship<br />

Bankers in front of customers – 100 percent of the time. Extraco Consulting has a proven and patentpending<br />

methodology, SWARM Banking, which can be provided to banks outside of Extraco Banks’ footprint.<br />

Learn the role Synapsys played in one of the most successful banking transformations in the nation. This<br />

session will also provide insight into creating a model that will help sustain and increase revenue, as well as<br />

decrease costs, during these evolving economic times.<br />

SESSION TYPE: Standard<br />

SKILL LEVEL: Basic<br />

PREREQUISITES: None<br />

SL.1 SilverLake ACH/NetTeller<br />

This joint session with NetTeller will discuss the SilverLake ACH Company Parameters and related NetTeller<br />

parameters. Please come and participate in our discussion and bring your questions.<br />

SESSION TYPE: Cross Product<br />

SKILL LEVEL: Intermediate<br />

PREREQUISITES: SilverLake core and NetTeller knowledge related to ACH Parameter setup<br />

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