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Rural Sanitation Marketing Mix

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<strong>Rural</strong> <strong>Sanitation</strong> <strong>Marketing</strong> <strong>Mix</strong><br />

Experiences from Tanzania


Outline<br />

• Background<br />

• Program Design<br />

• Implementation Snapshot: April – June, 2011<br />

• Conclusions


Program Snapshot<br />

Working with national<br />

government and 10<br />

districts to learn how<br />

to prompt households<br />

to improve and<br />

maintain their<br />

sanitation facilities at<br />

SCALE<br />

Implementation 2009-<br />

2011


Cost<br />

Tanzania <strong>Rural</strong> <strong>Sanitation</strong> Context<br />

71%<br />

2%<br />

Shared<br />

6%<br />

Improved -<br />

With Slab<br />

3%<br />

Other<br />

Improved<br />

18%<br />

Unimproved-<br />

Without Slab<br />

No facility – open defecation<br />

Source: TDHS 2010<br />

Health and Social Benefits


Outline<br />

• Background<br />

• Program Design<br />

• Implementation Snapshot: April – June, 2011<br />

• Conclusions


Consumer Research - Who are we talking to?<br />

Heads of Households, who<br />

make investment decisions<br />

Women, who control the hygiene<br />

environment and influence<br />

purchasing decisions


Consumer Research - How does the<br />

audience view sanitation?<br />

Opportunity<br />

Ability<br />

Suppliers are not readily available<br />

Materials for some components are available locally,<br />

but not all.<br />

Given all our priorities, I’m not able to afford a good<br />

sanitation facility right now.<br />

I don’t have the ability to construct the components<br />

necessary to upgrade my latrine<br />

Motivation<br />

I want to be seen as being modern and fitting in to the<br />

community<br />

I want comfort and convenience for my family<br />

I want safety for my children<br />

Insight Session to Develop a Single Communication Idea


[An Improved Latrine is Possible<br />

We’ve decided to take development all the way to the toilet]


Outline<br />

• Background<br />

• Program Design<br />

• Implementation Snapshot: April – June, 2011<br />

• Conclusions


How does it all fit together?<br />

CLTS defines the core benefits of improved sanitation<br />

and does not prescribe a specific product


Performance Monitoring


Product for those ready to go beyond DIY<br />

Initial Focus: The Sungura Slab (originally developed by LCS in<br />

Mozambique)<br />

•Existing technology<br />

•Smooth and Washable<br />

•Safe for Children<br />

•Long lasting<br />

•Made from widely available<br />

•Cement is a sign of modernity<br />

•Consumer favorite<br />

•Upgradable


Price-what are they paying for?<br />

+<br />

$0.5 for<br />

installation<br />

$0.5 for a<br />

making a<br />

Sanplat<br />

+<br />

$3-5 materials<br />

depending on<br />

sourcing<br />

logistical cost<br />

=<br />

Retails for about USD<br />

4.00 – 7.00<br />

Margins are 10-20%<br />

Sometimes includes<br />

the cost of village<br />

committees carrying<br />

out promotion<br />

Production<br />

equipments and<br />

marketing cost are<br />

initially subsidized<br />

$4-7


Place<br />

Molds<br />

Steel<br />

Local<br />

Government<br />

Authorities<br />

Cutters<br />

Cement<br />

Oil<br />

Hardware Shop<br />

Owner<br />

Mason<br />

Households<br />

Wire mesh<br />

Key Roles:<br />

Source materials<br />

Source capital<br />

Make sanplats<br />

Sell sanplats


Place Hardware Suppliers<br />

• 95 Hardware Suppliers Engaged<br />

• Pay masons to fill orders<br />

• Provided with branding and molds


Promotion


Outline<br />

• Background<br />

• Program Design<br />

• Implementation Snapshot: April – June, 2011<br />

• Conclusions


Results April – June, 2011<br />

COMMUNITY PERFORMANCE APRIL-JUNE 2011<br />

TRIGGERED<br />

DECLARED<br />

244<br />

170<br />

13<br />

39<br />

92<br />

6<br />

78<br />

68<br />

42 46<br />

48<br />

0<br />

40<br />

39<br />

18<br />

0<br />

10<br />

21<br />

2<br />

6


Results April – June, 2011<br />

HOUSEHOLD IMPROVEMENTS FROM APRIL-JUNE 2011<br />

INSTALLED WITH SUNGURA<br />

IMPROVED LATRINES<br />

3731<br />

2492<br />

2416<br />

2396<br />

2013<br />

1645<br />

1733<br />

1007<br />

1138<br />

1122<br />

313 226<br />

48<br />

42<br />

596<br />

596<br />

42 101 42 42


Results: April to June 2011<br />

In summary:<br />

770 communities were triggered<br />

212 communities declared 100% improved<br />

15232 orders for sanplats were generated<br />

6107 sanplats were sold<br />

16642 households gained access to improved sanitation


Outline<br />

• Background<br />

• Program Design<br />

• Implementation Snapshot: April – June, 2011<br />

• Conclusions


Conclusion<br />

This is being<br />

roll out into a<br />

National<br />

Program<br />

This year:<br />

10 Regions<br />

42 Districts<br />

Whole country<br />

over 4 years


Challenges and Recommendations<br />

• Periodic consumer research updates are necessary<br />

since drivers change with time in different places<br />

• Logistics should be considered early in the program<br />

because of seasonal spending and road network<br />

accessibility<br />

• Work up the supply chain<br />

• Sustaining the balance between supply and demand<br />

• Maintain the CLTS and <strong>Sanitation</strong> <strong>Marketing</strong> links<br />

without compromising the core principles of each


Asante Sana!

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