CMX 2004 - Plumbing & HVAC

Volume 14 Number 2 March/April 2004 

An oil-fired stove will bring warmth 

and fuel efficiency to your oil-heating 

customer. 

Warm up to this on page 19 

These chillers are available with frictionless, 

oil-free centrifugal compressors. 

Full details on page 25 

Canadian Mail Sales Product Agreement #400076296. Return postage guaranteed Nytek Publishing 451 Attwell Drive, Toronto, Ontario M9W 5C4 

INSIDE 

• New toilet study, same results 

• Acrylic solution in Ontario 

• Construction industry on a roll 

• B.C. apprenticeship shakeup 

• Atlantic MEET show preview 

Circle Number 100 for More Information 


CMX 2004 

www.drainbrain.com 


Show Edition 

PERFORMANCE 

UNDER PRESSURE 


A new plumbing line brings a friendlier 

look to institutional faucets. 

Welcome news on page 59 

This new torque wrench makes installing 

no-hub couplings a breeze. 

Read all about it on page 61

® 

35% 

Brand D 6 % 

Brand AS 2 % 

Brand K 2 % 

Brand PP 1 % 

Brand P 1 % 

Brand W < 1 % 

First Choice of Faucet for Purchase Consideration among Canadian Consumers* 

FOR ONCE YOU CAN READ YOUR CUSTOMERS’ MINDS. 

AND OBVIOUSLY, THEY’RE THINKING MOEN. 

Talk about being top-of-mind. For five years running, when Canadian consumers were asked which one brand 

they’d consider if they were in the market for a kitchen, bath or shower faucet, Moen came out on top. Way 

on top. And no wonder. We have the styles people want. And a longstanding reputation for quality and easy 

©2002 Moen Incorporated is a Fortune Brands Company. (NYSE: FO) 

installation. To learn more, visit www.moen.com or call 1-800-465-6130. You’ll see why going with Moen is 

a total no-brainer. 

*Homeowners, ages 25-64, household income $30K+ 

Leading residential-use brands. Brands not sold through wholesalers are excluded. 

Source: Canadian Facts, NFO CFgroup, an NFO WorldGroup Company – 2001 Faucet Brand Tracking Study 

Circle Number 103 for More Information

In This Issue 

Special Feature: 

The CEO Edition 27 

The industry’s 

leading companies 

talk about 

their latest 

products and 

the business 

philosophies 

that spell 

success. 

Features: 

Departments 

Hot Seat . . . . . . . . . . . . . . . . . . . . . . . . . . .5 

Industry News . . . . . . . . . . . . . . . . . . . . . . .7 

Atlantic Focus . . . . . . . . . . . . . . . . . . . . . .64 

Western Update . . . . . . . . . . . . . . . . . . . . .65 

People and Places . . . . . . . . . . . . . . . . . . .66 

Coming Events . . . . . . . . . . . . . . . . . . . . . .67 

Literature Showcase . . . . . . . . . . . . . . . . . .68 

Shop Management . . . . . . . . . . . . . . . . . . .38 

Products & Technologies 

Heating . . . . . . . . . . . . . . . . . . . . . . . . . .19 

Hot Water Heating . . . . . . . . . . . . . . . . . . .20 

Ventilation . . . . . . . . . . . . . . . . . . . . . . . .23 

Refrigeration . . . . . . . . . . . . . . . . . . . . . . .25 

E-Business . . . . . . . . . . . . . . . . . . . . . . . .26 

Faucets & Fixtures . . . . . . . . . . . . . . . . . . .59 

Pipes, Valves & Fittings . . . . . . . . . . . . . . . .60 

Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 

Smooth jetting 16 

Water jet drain machines for difficult 

jobs 

Truck graphics II 55 

Choosing the right truck artist 

Learning experience 62 

Newest technologies, seminars 

highlight CMX 2004 

The New g61v is better no matter how you stack it. 

Turn it any way you want. The G61V is quicker and easier to install 

because it needs no internal modifications. And with fewer 

installation steps, technicians become more proficient at installing the G61V, resulting in fewer 

callbacks. Save time. Save money. The G61V. To learn more about our heating, cooling, air 

quality and fireplace products, visit lennox.com or call 1-800-9-LENNOX. 

Cover photo: Ken Bright is enthusiastic 

about energy efficient HVAC systems. 

Please see our story on page 14. 

(Photo by Simon Blake) 

www.lennox.com 

AOL Keyword: Lennox 

1-800-9-LENNOX 

©2004 Lennox Industries, Inc. Lennox dealers include independently owned and operated businesses. 


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For more information or to schedule a demonstration: 

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©2003, Ridge Tool Company 

Professional Tools 

EMERSON. CONSIDER IT SOLVED. 

TM 


Hot Seat 

Know your 

customer 

Acommon complaint from contractors 

in competitive bidding situations 

is that another contractor 

will take a job away by offering a lower 

price, without explaining to the customer 

that he is also offering inferior 

equipment. 

And at the other end, there are many 

customers who rightly complain that 

the contractor didn’t provide what they 

expected. This holds true on everything 

from the smallest residential job to the 

largest commercial project. 

For example, the customer is assured 

by one contractor that the furnace that 

they are suggesting is just as good as the 

furnace that another contractor recommended, 

but at a reduced price. Based 

on the information that everything is 

equal except the price, the customer 

accepts the lower estimate. 

But the old adage that one gets what 

they pay for applies. The customer will 

likely experience a noticeable difference 

in comfort and energy costs. 

The same holds true in large commercial 

projects, where the manufacturer/wholesaler/contractor 

has low-balled 

the bid to get the job, and then ‘cheapens’ 

the mechanical/HVACR component 

to avoid loosing money. It is difficult for 

the building manager to get changes 

after the installation is complete. 

But this is why it is so important to 

know the customer. Some contractors 

think they have to offer the absolute 

minimum price to get a job. But price 

isn’t the major factor for many customers, 

particularly where they are also 

the end user. 

It’s a sad reality today that many 

commercial buildings are built with the 

lowest possible capital cost in HVAC 

systems because it is the tenant, not the 

building owner, that pays operating 

costs. The same applies on the residential 

side where once a tract home is sold, 

the builder is no longer concerned 

about the heating and air conditioning 

system. And, with brand new equipment, 

it usually takes a long time for the 

building/home owner to realize that 

there is something better available. (Or, 

let’s face it, even where the customer 

knows better, who wants to replace a 

brand new system?) 

But most customers have expectations 

when it comes to their HVAC/ 

mechanical systems. They know what 

they want in terms of comfort, efficiency 

and longevity and if it will cost more 

to meet those expectations, they are 

willing to pay. But they rely on the contractor 

– the expert – to supply the right 

system. 

Even where the customer is overly 

price conscious, it is important that the 

contractor doesn’t install a system that 

he isn’t comfortable with. Regardless of 

the ‘great deal’ for the home/building 

owner, if the system doesn’t work well 

the customer will still complain to 

friends and business associates about 

their ‘lousy heating system.’ They won’t 

bother to mention that they beat the 

contractor down on price. 

It is important to give options. The 

‘good, better, best’ selling philosophy 

has been around for some time. It’s an 

established fact that few home or building 

owners will go with the lowest-cost 

alternative when presented with a number 

of options, along with a good explanation 

of the pros and cons of each. 

As a general rule of thumb, the higher 

the capital cost on equipment, the 

lower the operating cost. If the contractor 

can show the customer that the 

higher cost/higher efficiency equipment 

will actually prove less expensive in the 

long run, the sale can become relatively 

easy. Ever increasing energy costs mean 

that the payback will actually be shorter 

than with an estimate based on today’s 

rates. 

And with technology constantly 

changing, it is important to take advantage 

of the seminars and information 

provided by manufacturers to keep up 

to date. The customer looks to the contractor 

for expert advice. 

I don’t want to preach, but knowing 

the products, offering options, and 

sizing up the customer are all key 

elements in sales success. 

Incorporating 

Plumbing Piping 

and Heating magazine 

and HVAC/Refrigeration 

magazine 

March/April 2004 

Volume 14, Number 2 

ISSN 1499-5271 

Editor 

Simon Blake 

(416) 614-5820 

sblake@nytek.ca 

Executive Editor/President 

Ronald H. (Ron) Shuker 

(416) 614-5816 

rshuker@nytek.ca 

Contributors 

Roy Collver 

John Carr 

Ron Coleman 

Warren Law 

Publisher 

Bill Begin 

(416) 614-5819 

bbegin@nytek.ca 

National Sales Manager 

Jim Gillen 

(416) 614-5817 

jgillen@nytek.ca 

Design and Production 

Tim Norton 

production@nytek.ca 

Circulation Manager 

Pat Glionna 

Corporate Services 

Anthony Evangelista 

PLUMBING & HVAC PRODUCT NEWS Magazine is 

published six times annually by Nytek Publishing 

Inc. and is written for individuals who purchase/specify/approve 

the selection of plumbing, piping, hot 

water heating, fire protection, warm air heating, air 

conditioning, ventilation, refrigeration, controls and 

related systems and products throughout Canada. 

It's Time for a Change! 

Go with what works. 

ATOFINA's Forane 408A and 409A were 

designed and tested to make R-502 and 

R-12 retrofiting easier. They eliminate oil 

changes, save energy and are good for 

the environment. 

Head Office 

Nytek Publishing Inc. 

451 Attwell Drive, Toronto, 

Ontario, Canada M9W 5C4 

Tel: (416) 242-8088 

Fax (416) 242-8085 

POSTMASTER: Send all address changes and circulation 

inquiries to: Plumbing & HVAC Product News 

magazine, 451 Attwell Drive, Toronto, Ontario, Canada 

M9W 5C4. Canadian Publications Mail Sales Product 

Agreement No. 400076296. Postage paid at 

Winnipeg, MB. Annual Subscription: $34.00 plus 

$2.38 GST, single copy $5.00 plus $0.35 GST in 

Canada; United States $40.00 U.S. One year subscription 

in U.S.: $40.00 US, One year subscription 

foreign: $65.00 U.S. 

Copyright 2004. The contents of this magazine 

may not be reproduced in any manner without the 

prior written permission of the Publisher. 

FORANE ® 

We're there for you. 


With ATOFINA products 

you get the performance 

and after-market 

support you need. 

1-800-567-5726 • www.atofinacanada.com 

AF2003-01 

We acknowledge the financial support of the 

Government of Canada through the Canada 

Magazine Fund toward our editorial costs 

A member of: 

Canadian Institute of Plumbing & Heating 

Canadian Circulation Audit Board 

Mechanical Contractors Assoc. of Canada 

Ontario Plumbing Inspectors Association 

Hydronics Marketing Group 

American Society of Heating Refrigerating & 

Air Conditioning Engineers 

Heating Refrigeration Air Conditioning 

Institute of Canada 

Refrigeration Service Engineers Society of Canada

SOLUTIONS FOR INDUSTRY 

MEET (Mechanical Electrical Electronic Technology) returns to 

Moncton for its 16th edition, May 5-6, 2004. This show is 

Atlantic Canada’s most comprehensive event giving visitors the 

unique opportunity to assess and compare the very latest in 

products and services. MEET attracts mechanical and electrical 

companies from across North America and has become the 

place industry professionals come to source solutions to help 

them move to the next level of competiveness. Moreover, they 

know they will see the full spectrum of technology and the latest 

trends available. Don't miss it! 

BOOK YOUR SPACE TODAY! 

JEFF LACEY, jlacey@masterpromotions.ca 

P.O. Box 565 Saint John, NB E2L 3Z8 

Toll Free: 1-888-454-SHOW (7469) 

Tel: (506) 658-0018 

Fax: (506) 658-0750 

info@masterpromotions.ca 

www.masterpromotions.ca 

SEMINAR PROGRAM 

MEET's four sponsoring associations will once 

again be bringing you a wide range of seminars 

featuring relevant and cutting edge topics. 

Here's a quick glimpse at what you can expect. 

Make sure to check our website at 

www.masterpromotions.ca for future updates as 

the seminar program comes together. 

• Safety in the Workplace 

• Plumbing Code Changes for 2005 

• IESNA RP-7, Update of Current Practice for 

Industrial Lighting 

• Grounding for Industrial Applications 

• Continuous Monitoring of Partial Discharges in 

Electrical Equipment 

• The Benefits of High Resistance Grounding 

• Light Curtains and Industrial Safety 

• Industrial Control and Information Networks 

• New Upcoming Arc Flash Safety Standard for 

Industry 

SKILLS CANADA COMPETITION 

MEET 2004 will host a portion of the Skills 

Canada New Brunswick Provincial Competitions. 

These competitions bring students together 

from across New Brunswick to complete 

projects which will be judged based on skills and 

accuracy. These industry related contests are 

an incredible display of hands-on expertise, 

talent, and determination showcasing the many 

promising futures to be found in trades and 

technology. 

The Skills Canada NB Competitions being 

hosted at MEET 2004 are made possible with 

help from New Brunswick Community College, 

Apprenticeship and Occupational Certification 

branch of the Department of Training and 

Employment Development, CIPH, ASHRAE, 

Electro Federation, and IES. 

careers as a first choice career option for 

Canadian youth. Our mandate is to look for 

ways to guide students toward the professional 

opportunities available in the skilled trade and 

technology fields. Along with our private and 

public sector partners, we are helping to secure 

Canada's future skilled labour needs. 

Skills / Compétences Canada est un organisme 

national sans but lucratif qui collabore avec des 

employeurs, des éducateurs, des syndicats et les 

gouvernements pour repositionner les métiers et les 

techniques comme une option de carrière de premier 

choix pour les jeunes Canadiens. Notre mandat est 

de chercher les façons de guider les étudiants vers 

les possibilités professionnelles disponibles dans les 

domaines des métiers spécialisés et techniques. 

Avec nos partenaires des secteurs privé et public, 

nous contribuons à répondre aux besoins futurs en 

matière de main-d'oeuvre qualifiée au Canada. 

Industry Dinner 

Wed, May 5 

Excellent entertainment, 

great food and unparallelled 

networking opportunities are 

just a few of the reasons to 

make sure you don't miss 

this very popular event. 

Our entertainer this year is the hilarious 

Bill Carr. Bill Carr earns rave reviews with 

convention audiences as a humorous keynote 

speaker and after-dinner entertainer. Carr 

takes witty and acerbic stabs at political and 

social issues delivering fresh insight and thought 

-provoking perspectives on today's reality. Your 

world will not be the same after you've seen it 

through the eyes of BILL CARR! If laughter is 

the best medicine, then a healthy dose of BILL 

CARR is just what the doctor ordered. 

Skills / Compétences Canada is a national, notfor-profit 

organization, which works with 

employers, educators, labour groups and the 

government to reposition trade and technical 

Media Sponsors: 


Industry News 

Low flush revisited 

Test accuracy improved, results still poor 

By Simon Blake 

Ajoint Canadian/U.S. study on the 

flush performance and water-use 

of six-litre toilets goes to extreme 

lengths to ensure that the information is 

accurate. Unfortunately, the results 

weren’t much better for the manufacturers 

than in previous tests. 

Conducted by the Canadian Water 

and Wastewater Association (CWWA) 

on behalf of 19 municipalities in 

Canada and the U.S. along with the 

Canadian Mortgage and Housing 

Corporation (CMHC), the primary 

financial backer, and the B.C. Buildings 

Corporation, the $150,000 the test 

looked at over 80 popular low flush toilets. 

Of these, 44 were purchased off the 

shelf. The other 37 were supplied by 

manufacturers and tested separately. 

Municipalities that offer subsidies to 

home/building owners have long been 

concerned that flush performance tests 

outlined in the CSA B-45 standard 

don’t accurately reflect toilet performance, 

reported Duncan Ellison, CWWA 

executive director. “Municipalities were 

concerned that if they were to offer a 

75-dollar subsidy for installing a sixlitre 

toilet, that they should actually 

flush six litres.” 

Manufacturers criticized a study conducted 

two years ago, saying the breakfast 

cereal used to measure flush performance 

didn’t accurately imitate 

human waste. 

A test team lead by William Gauley, 

P. Eng., went to great lengths to get it 

right this time. Canadian tests were 

conducted at Veritec Consulting Inc. in 

Mississauga, Ont. The ‘Maximum Performance 

Test’ used a soybean-based 

paste developed with a density, moisture 

content, etc. very close to that of 

human waste. 

A British medical study determined 

that the average size of human waste 

(We’re trying to be as polite as possible 

here – ed) is 250 grams for a male and 

slightly less for a female. Therefore, the 

soybean paste was formed into stools 

measuring four inches long and just less 

than one inch in diameter. Four loosely 

crumpled balls of toilet paper were 

included in each test. 

All toilets were assembled, placed on 

a test stand and connected to a water 

supply. Tank water levels were set to the 

water line and flush volumes were 

recorded. Adjustments were made 

where required to ensure all samples 

flushed at the rated volume (typically 

six litres). 

However, approximately half the toilets 

tested failed to efficiently flush the 

benchmark 250 grams. 

The soybean ‘turds’ were loaded in 

50-gram increments until the toilets 

failed to efficiently flush. Of the 44 offthe-shelf 

models, 20 flushed less than 

250 grams, 13 flushed between 250 and 

500 and 11 models flushed over 500. 

Two models – one gravity operated and 

the other pressure assisted – flushed 

over 800 grams. 

All models tested achieved a minimum 

water exchange (change-out) rate 

of 98 per cent, even those toilets that 

cleared only 100 grams of solids, leading 

researchers to question the validity 

of this test to identify superior performing 

toilets. 

About one-third of the off-the-shelf 

models flushed more than six litres of water, 

with a high of 9.5 litres, and a low of 3.6. 

A number of models were tested with 

a standard (universal) replacement flapper. 

(This wasn’t performed on models 

where a standard flapper couldn’t be 

used.) More than 70 per cent showed a 

significant increase in water use, with 

the highest jumping to almost 16 litres 

per flush. 

The full test report, with names of 

manufacturers, toilet models and test 

results, is available on the CWWA web 

site at www.cwwa.ca. 

Randy, left, and Dave Bykowsky of Energy Saving Products Ltd., Edmonton, Alta., 

hauled their 6000 hp nitro-methane burning drag racer to the AHR Expo and 

drew considerable interest for their high velocity heating/cooling equipment. 

Largest west coast show 

The recent AHR Expo set records for a 

west coast show in virtually every category. 

North America’s largest annual 

HVAC/R show took place at the 

Anaheim, Calif. Convention Centre 

Jan. 26-28. 

In total, 22,000 registered visitors 

(not including exhibitor personnel) 

viewed products from 1,652 exhibiting 

companies on 324,590 sq. ft. of exhibit 

space. Roughly 100 Canadian exhibitors 

participated. The event coincided 

with the ASHRAE technical sessions. 

The next AHR EXPO will take place in 

Orlando, Florida, Feb. 7-9, 2005. 

Ontario plumbers, 

builders dodge a bullet 


The province of Ontario will allow 

acrylic tubs in buildings over 18 

metres or six stories, without requiring 

a fire sprinkler system. 

The Ontario Ministry of Municipal 

Affairs amended the Ontario Building 

Code, effective Feb. 20, to allow fixtures 

with a smoke developed classification 

up to 500 – which acrylic fixtures meet 

– if they are ‘installed in buildings used 

for residential occupancies, and the 

plumbing fixture is located in a room 

where the wall surfaces have a smoke 

developed classification not more than 

200.’ Or in other words, as long as the 

building materials surrounding the fixtures 

have a smoke developed classification 

of less than 200, the fixtures themselves 

can exceed that level. 

A ruling last fall by a building inspector 

in Burlington, Ont. sent panic 

through the Ontario construction 

industry by invoking a seldomenforced 

section of the Ontario Building 

Code that barred the use of acrylic 

tubs in high-rise buildings because they 

couldn’t meet the minimum requirements 

for smoke developed in the event 

of a fire. Thousands of acrylic soaker 

tubs have been installed across Ontario 

over the past ten years. 

The situation became even more 

critical on Feb. 9 when the City of 

Toronto sent a notice to building permit 

applicants, the design community 

and builders that Ontario Building 

Code Article 3.1.13.7, which prohibits a 

smoke-developed level over 300, would 

be enforced. While not prohibiting 

occupancy, the city announced that it 

would issue deficiency notices where 

acrylic fixtures were installed. 

The Canadian Industry of Plumbing 

and Heating, along with the Plumbing 

Industry Advisory Council, lobbied the 

ministry to amend the code. Had they 

not been successful, builders would have 

had to revert to steel tubs. And there were 

also liability concerns over the thousands 

of acrylic tubs already installed. 

Ontario is the only province that 

doesn’t require sprinkler systems in residential 

high-rise buildings over six 

stories. 

In Brief 

RMC wants cylinders 

40 per cent full 

Refrigerant Management Canada 

(RMC) advises contractors that 

refrigerant cylinders must be at 

least 40 per cent full to be accepted 

by the RMC refrigerant collection 

program for disposal. RMC 

participating wholesale staff are 

being asked to weigh cylinders 

when they come in to ensure the 

minimum capacity is met. RMC 

warns that if under-filled cylinders 

continue to be turned in, collection 

costs will rise and the current 

$1/kg levy may have to be 

increased. For more information, 

contact RMC at 1-866-622-0209. 

RMC reports CFC stocks 

Speaking of refrigerants, 

Refrigerant Management Canada 

also reports a mid-2003 survey of 

refrigerant stocks that estimates 

there are a total of 820,000 kilograms 

of CFC R-502 still held by 

various sources and end-users. The 

survey also estimated 192,000 kg 

of CFC R-12 is still in inventory 

across Canada. 

Furnace rebate 

program extended 

Natural Resources Canada has 

extended the deadline allowing 

furnaces to be installed under the 

EnerGuide for Houses (EGH) retrofit/rebate 

program where an audit 

of the home hasn’t yet been done. 

The pre-audit exemption has been 

extended to March 31 from the 

original expiry date of Feb. 12. 

The program rewards homeowners 

based on the efficiency of the 

equipment they install. An 

EnerGuide for Houses energy efficiency 

audit must be done on the 

home. Rebates are based on the 

amount of improvement in efficiency. 

Contact HRAI at 1-800- 

267-2231 or go to www.hrai.ca. 

Sales by wholesalers up 

Sales by Canada’s plumbing, heating 

and cooling wholesalers topped 

out at a record $3.5 billion for 

2003, reports the Canadian 

Institute of Plumbing and Heating 

(CIPH). This reflects a seven per 

cent increase over 2002. All 

regions were up with the Atlantic 

provinces up 15 per cent, B.C. up 

13 per cent, the West up 10 per 

cent, Quebec up eight per cent 

and Ontario up four per cent, 

reports Ralph Suppa, CIPH 

president and general manager. 

Honeywell thermostat 

patent challenged 

Honeywell’s monopoly on the 

round thermostat design is being 

challenged. A U.S. District Court 

(Continued on page 9) 

www.plumbingandhvac.ca March/April 2004 – Plumbing & HVAC Product News 7

Got time to spare? 

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Education 

• 

Technology 

• 

Design 

• 

Support 

• 

Efficiency 

For more information contact Delta Faucet Canada at 1-800-345-DELTA, 

395 Matheson Blvd. East, Mississauga, ON L4Z 2H2 

Circle Number 108 For More Information

Industry News 

In Brief 

(continued from page 7 

set April 11 as the trial date for 

Eco Manufacturing’s challenge of 

Honeywell’s patent following a 

hearing on Jan. 16. Eco, Lebanon, 

Indiana, plans to re-file a motion 

for summary judgement contending 

that Honeywell’s trademark is 

invalid. On Dec. 31 Eco also won 

a ruling from the U.S. Court of 

Appeals allowing it to move forward 

with the manufacturing and 

distribution of its EcoStat X-15 

round thermostat released early in 

2003. A federal judge had stated 

in October 2003 that “The round 

shape…cannot be protected by a 

valid trademark…and was the subject 

of a long-expired utility 

patent…Honeywell is unlikely to 

prevail on the merits of its trademark 

claims …” 

ICI construction up 5.7% 

Statistics Canada reported in 

January that total annual nonresidential 

construction investment 

in 2003 was $26.0 billion, 

an increase of 5.7% over 2002. 

In the fourth quarter, governments 

continued to pump additional 

funds into the sector 

(+2.8% to $2.4 billion) while 

businesses reduced their expenditures 

(-1.9% to $4.2 billion). 

Investment in industrial buildings 

ended the fourth quarter 

down 1.7% to $1.2 billion, 

while investments in commercial 

building construction fell 2.0% 

to $3.0 billion. 

Apartment owners refrubish 

Apartment landlords have spent 

millions on refurbishing their 

apartment buildings across Canada 

– and continue to do so. Those 

renovations created about 30,000 

jobs in each of the six years from 

1995 to 2000, the Fair Rental 

Policy Organization of Ontario 

(FRPO) reported. Boardwalk 

Equities, Calgary, Alta., Canada’s 

largest apartment landlord with 

31,000 units in Alta., Sask., Ont. 

and Que., spent more than $300- 

million since 1998, the firm 

reported. The Canadian Apartment 

Properties Real Estate Investment 

Trust (CAP REIT) of Toronto, which 

owns 13,500 rental apartments 

and town homes in N.S., Que., 

Ont., Sask. and Alta., spent 

$17-million in just nine months of 

2003 after spending $17.5-million 

in all of 2002. Ontario’s apartment 

renovation boom began when rent 

controls were reduced in 1987. 

Capital expenditures in Ontario 

rose to an annual average of 

$1,178 per unit between 1995 

and 2000. The previous average 

was $368. This was from a survey 

of 800 FRPO members. 

Construction growth 

will continue 

The Canadian construction industry 

is expected to record impressive 

growth over the next two years, 

reported Informetrica, economic forecasters 

for the Canadian Construction 

Association (CCA), in its annual construction 

industry economic forecast. 

Many sectors of the construction 

industry are coming off a relatively flat 

year in 2003. In 2004, the gross output 

of the construction industry is expected 

to rise by 4.5 per cent, while in 2005, 

anticipated growth is in the range of 3.9 

per cent. Growth is then expected to 

moderate to two per cent by 2006. 

With Canadian gross output just over 

$1 trillion, the construction industry 

will continue to account for just over 12 

per cent of Canada’s GDP. 

Following several years of strong 

employment growth (4.6% in 2002 and 

4.4% in 2003), it is expected that the 

labour market will tighten in 2004. 

However, employment growth will pick 

up again in 2005 with an increase in the 

construction labour force of 3.4%. 

Non-residential on a roll 

The figures become even more interesting 

when breaking the industry down 


into its various sectors: residential construction, 

non-residential building construction, 

engineering, and repair construction. 

Because of projected investment in 

public infrastructure, non-residential 

building construction is expected to 

outpace on average most other construction 

sectors over the next three 

years with growth rates of 4.3 per cent 

in 2004, six per cent in 2005, and 6.3 

per cent in 2006. 

Only engineering construction activity 

is expected to outpace non-residential 

growth in 2004 with a growth rate 

of 7.5 per cent. 

Much of the above growth can be attributed 

to mega-projects such as 

Voisey’s Bay in Labrador, hydroelectric 

developments in Quebec and the oil sands 

in Northern Alberta, the report stated. 

With nearly 50 Beckett years 

among them, “our group dynamic 

and efficiency are terrific,” says 

Garth Hunt of his team of 6. 

For customers, that means 

experience, expertise, and 

reliability. “Customers don’t call 

for a department. They call for a 

person they know by name.” 

1-800-665-6972 

info@beckettcanada.ca 

After earning his stripes in shipping, 

Nathan Grieve was eager to 

take on more responsibility and 

now oversees the demands of 

responsive and customer-focused 

order fulfillment. His natural 

successor? Kid sister Jessica. 

They’re the heart of Beckett’s 

customer service. “Beckett is about 

respect,” says Nathan. “We’re with 

family at work.” 


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Letters 

Hydronic heating efficiencies need 

to be backed by hard figures 

(Editor’s note: P&HVAC hydronics columnist Roy 

Collver received the following letter.) 

Dear Roy, 

I found your recent article entitled ‘Motivate the 

builder to offer hydronic heating’ in the Nov/Dec 2003 

Plumbing & HVAC Product News very interesting and 

informative. 

In the article you mentioned two educational points 

that builders need to be aware of; one of lower fuel bills 

and second, save the environment. What we would find 

beneficial is any quantitative data or information available 

which would further support these statements. 

For example, if a typical home could save “X” on 

their gas bill by utilizing hydronic heating, what range 

could these savings be? Also on the environmental 

side, what is the message or how does this application 

help the environment? 

I would appreciate any information that we could 

reference when talking to our industry channels. 

Regards, 

Dave Garner 

Program Manager, Mass Markets 

Enbridge 

Scarborough, Ont. 

Roy Collver responds: 

Hello Dave, thanks for your interest in my article. 

You have raised a very important point that doesn’t 

have an easy answer. 

We know from talking to customers and from looking 

at some industry case studies that hydronic heating 

in general, and radiant floor heating in particular, can 

give spectacular savings over forced-air systems. The 

problem is, we do not have a North American scientific 

study that proves this. 

The good news is that a variety of groups are working 

on this and we should have unassailable proof in 

the near future. From the satisfied customers I have 

talked to in recent years, we are seeing savings in the 

20% to 50% range, but we have to be careful in making 

such claims as there are so many variables. 

I will do a bit of research and put together an article 

in the next few months detailing the studies done to 

date and the expected results of ongoing studies. 

Thanks for the feedback, and the idea. It is an article 

that is long past due. 

Roy Collver 

Mechanical Systems 2000 

Calgary, Alta. 

Gas safety 

an ongoing 

concern 

Dear editor: 

I let my techs read your article 

(‘Be your customer’s safety 

watchdog’ , (Hot Seat, Jan./ 

Feb./04). 

You are right. Those ‘experts’ 

should have informed you of 

the potential hazard. 

The biggest problem that we 

were finding is that the experts – 

the authority having jurisdiction 

– (is not doing its job). 

If the jobs were inspected 

properly for safety and workmanship, 

and if they would 

back us up if we find an infraction 

for a potential hazard created 

by another HVAC contractor, 

then and maybe only then 

would the customer believe us 

that there is something seriously 

wrong. 

One of my techs came back 

from a job and had asked the 

client where the inspection slip 

was. None could be found. The 

customer did not believe us that 

the gas line was installed incorrectly, 

or for that matter safely. 

The high pressure was coming 

from the meter, through the 

regulator, than the shut off, to 

the appliance. But said client 

informed us that it had been 

inspected. 

After many years of reporting 

infractions, and absolutely 

nothing ever been done about 

them, you can see why we have 

become cynical. 

The clean trucks belonging to Joe the Plumber Inc., Whitby, 

Ont., attract attention. 

Liked graphics article 

Dear editor 

I really enjoyed the ‘Instant Impact’ article in your magazine 

(Jan/Feb/04). I myself take a great deal of pride in my work as 

well as my company vehicles. I thought I would include a picture 

of one of our service trucks. We have three trucks on the road and 

they were always clean and organized. Keep up the great work on 

the magazine! 

Scott Southwell, owner 

Joe the Plumber Inc. 

Whitby, Ont. 

It’s a nice looking truck. Window vans can be a challenge for 

graphics – ed. 

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Cover Story 

Ground source 

heating/cooling 

Passion for energy efficiency sparks 

Canada’s largest geothermal project 


Making the argument for energyefficient 

buildings is becoming 

easier in a time of ever-increasing 

energy costs. But selling it to an 

owner can still be difficult, particularly 

where a tenant will pick up the operating 

costs. 

There were no such problems at the 

new University of Ontario Institute of 

Technology north of Oshawa, Ont. 

“(University officials) have a passion 

for high energy efficiency systems,” 

reported Bruce Bunker, P.Eng., director 

of special projects. That may be an 

understatement. 

The energy efficiency goal for this 

80,000 sq. metre (860,000 sq. ft.) eightbuilding 

facility is 30 per cent below 

that required under the ASHRAE 90.1 

standard. Officials are also stiving for 

Leadership in Energy & Environmental 

Design (LEED) Gold certification for 

this facility. 

That passion has resulted in the 

largest geothermal heating/cooling system 

in Canada and the second largest in 

North America. Drilling was completed 

in November. 

The first university building opened 

in September. Three more buildings are 

scheduled to greet students next 

September. 

The well field 

The central plant provides heating and 

cooling for the facility largely through 

the geothermal Borehole Thermal 

Energy System. (BTES). 

Bruce Bunker: “We have a passion for high energy efficiency systems.” 

Construction takes place down below. 

Ken Bright displays one of the chiller plants with its seven compact 90-ton centrifugal 

compressors. (These Turbocor units will be on display at CMX in Toronto.) 

The 128 by 64 metre geothermal well 

field consists of 362 wells – 12 or 14 per 

manifold – drilled to a depth of 700 feet 

(213 metres). Wells are laid out on a 

nine-metre grid with 12 or 14 per 

manifold. 

The heat transfer fluid, a 15 per 

cent glycol/water mix, circulates 

through over 150 kilometres of fourinch 

polypropylene piping which was 

pressure tested to 300 psi. The piping 

can route as much as 7,000 kW of 

condensing water through the geothermal 

field. 

Heat is absorbed from the geothermal 

loop into the ground during the 

summer. In the winter, the heat pumps 

are reversed and heat is drawn from the 

ground to provide low temperature 

52°C (126°F) hydronic heating to most 

of the campus. 

The university may replace the glycol/water 

mix with Enviro-Kool, a high 

performance heat transfer fluid from 

Clearwater Inc., Houston, Tex., that will 

effectively increase the capacity of the 

system by 20-plus per cent and is environmentally 

safe, reported Ken Bright, 

CET, manager special projects, for 

UOIT. 

Supplemental (trim) heating will 

be provided by six 95 per cent-plus 

efficient Viessmann Vertomat 3.5 million 

Btuh condensing boilers. 

Wesmech extraction fans are mounted 

on top of the flues to assist in governing 

exhaust stack back pressure, further 

enhancing efficiency. The Vertomats 

supply 82°C (180°F) heated 

water for vestibules, radiant panels 

and backup heat if required. 

High efficiency cooling 

There are two primary mechanical 

rooms in the central plant, the first 

houses the boiler system and geothermal 

pumps, the second is home to the 

chillers. 

Initial cooling estimates came in at 

4,400 tons, noted Bright. However, 

energy efficient building design combined 

with first-class equipment allowed 

engineers to reduce the cooling 

capacity by over 50 per cent to 2,000 

tons. That can be modulated down as 

low as five to nine tons, he added. 

Chilled water is supplied from two 

Multistack chillers, each having seven 

90-ton modules. There are two sets of 

geothermal heat pumps (also by Multistack) 

with seven 50-ton modules each. 

The chillers utilize Turbocor compressors, 

the first use of these super 

high efficiency units in Canada. Made 

in Montreal, these extremely compact 

centrifugal compressors use magnetic 

bearings and spin to over 40,000 rpm. 

(A detailed article appeared in the 

October/November, 2002 issue of 

P&HVAC and can be found in the 

Contractors Resource Centre at 

www.plumbingandhvac.com.) 

A series of plate-type heat exchangers 

with a 30 per cent glycol mixture protects 

the secondary side and, thus, the 

coils from freezing in winter. “This is 

the approach we take with all new 

buildings,” noted Bright. “Mechanical 

cooling is run year round in the new 

buildings,” he added. 

Perhaps surprisingly – this is 

Canada after all – the cooling load 

actually exceeds the heating load, 

noted Bunker. 

Heating and cooling is controlled 

based on scheduled demand and ambient 

outdoor reset. 

An underground service corridor 

rings the geothermal field and connects 

the central plant to individual mechanical 

rooms in each building. 

Central air handlers 

The general mechanical concept for the 

project consists of using central air handling 

units with outside air and a return 

air mixing plenum, reported Keen 

Engineering’s Mike Godawa, P. Eng. 

Piping and electrical conduit runs in 

mechanical corridors. 

Classroom buildings are equipped 

with an energy recovery wheel located 

just below the rooftop to preheat the 

outside air with heat recovered from 

exhaust air. In the case of laboratory 

buildings, where air contamination is a 

major concern, a run-around loop system 

is used to reclaim waste heat. 

14 Plumbing & HVAC Product News – March/April 2004 www.plumbingandhvac.ca

Cover Story 

The UOIT well field. Uncapped well heads show up as black dots. Four-inch piping runs from the wells into the mechanical corridors that circle the field. 

Scott Springfield (Calgary) air handlers 

up-feed a series of medium velocity 

duct risers on either side of the atria. 

The duct risers connect to variable air 

volume (VAV) terminal boxes, complete 

with reheat coils. The office buildings 

utilize VAV terminals to feed zoning 

options partitioned within a raised 

floor pressure cavity. Ventilation air is 

supplied from the raised floor through 

swirl-type floor diffusers. 

This adds complexity to the building 

design, but there’s a good reason for it. 

“Under floor air delivery promotes 

stratification, which reduces cooling 

loads while enhancing natural ventilation 

through buoyancy effects,” 

explained Godawa. 

Laboratory buildings also use VAV 

terminals, but are designed with overhead 

air distribution to minimize the 

risk of contamination associated with 

potential spillage of laboratory materials 

into the raised floor cavity. 

All air handlers feature four-inch 

thick insulated walls. Each contains 

heating and cooling coils along with an 

ultrasonic humidifier. 

Ultrasonic humidifiers turn water to 

a ‘dry’ mist through high frequency 

vibration. They have a couple of key 

advantages, noted Bright. They supply 

humidity instantly when turned on and 

“they use a fraction of the energy of gasfired 

humidifiers.” 

All air handlers are designed with 

Air handlers are built with efficiency and maintenance in mind. 

maintenance in mind. They are well 

lighted with wide doors and standing 

room for a 6'2" maintenance worker. 

There is a lifting railway to swing the 

motor out. Windows are at eye level. 

Coils are accessible on both sides for 

cleaning. The air handlers are spaced far 

enough apart that coils can be pulled 

straight out. 

The ventilation system is designed 

with operable windows that allow some 

level of natural ventilation and improve 

control of indoor air quality. Atriums in 

some buildings have been designed for 

a green or breathing wall – that’s right, 

with vegetation covering the wall – to 

enhance indoor air quality. 

Designed for efficiency 

At UOIT, the mechanical system is only 

part of the equation. Heating and cooling 

loads are minimized through energy 

efficient building design. 

Walls are R-20. A green roof covers a 

portion of each R-30 roof. Storm water 

is retained on the roof(s) through the 

natural retention of grass and soil. The 

surplus runs off into an underground 

storage cistern and is used for irrigation. 

As well, each building has been 

designed with a second plumbing system, 

independent of the potable water 

system, so that storm water can be used 

for flushing sewage if necessary. 

Windows, by Sunlite Insulating Glass 

Manufacturing (Mississauga, Ont.), are 

high efficiency R-9 with thermally broken 

frames and no thermal bridging. 

They incorporate HM-TC88 film and 

are gas filled with krypton. This allowed 

a significant savings in capital cost for 

the perimeter heating system. 

The payback 

The high efficiency HVAC equipment 

and geothermal well field at UOIT were 

an expensive option. The biggest drawback 

was the higher capital cost. 

However, engineers have calculated 

an energy savings of 40 per cent per year 

in the heating mode and 16 per cent in 

the cooling mode. The use of ground 

source heating allowed a considerable 

reduction in boiler plant capital cost. 

The geothermal system has fewer moving 

parts than a conventional cooling 

tower system and therefore requires less 

maintenance. 

As well, there will be a reduction in 

potable water and chemical use of six 

million U.S. gallons per year. 

Compared to a conventional heating/cooling 

system, the payback on the 

high efficiency HVAC equipment will 

be three to five years and the payback 

on the well field is estimated at seven 

and a half years. 

Increasing energy costs will make the 

long-term savings to the university 

substantial, reported Bright. This is 

what sold university officials on the 

project. 

High efficiency condensing boilers provide trim heat. 

Air handlers are equipped with ultrasonic 

humidifiers. 

The team 

The architect for the new University 

of Ontario Institute of Technology is 

Diamond & Schmitt Architects Inc. 

Keen Engineering Co. Ltd. of 

Toronto was selected to do master 

planning along with the design of the 

HVAC, plumbing, fire protection 

and automation systems for the eight 

academic buildings and central 

plant. Beatty & Associates, Toronto, 

designed the geothermal field. In 

early November, SDS Drilling Co. of 

Calgary finished digging the geothermal 

well field. Ground Heat Systems 

of Toronto installed the geothermal 

piping. 

Mechanical contractors involved 

in the project to date are Comstock 

Canada, Mississauga, Ont., (Building 

1), Urban Mechanical, Toronto 

(Buildings 2 and 3), and George A. 

Kelson & Co., Newmarket, Ont. 

(Building 6). The general contractor 

is Ellis Don Corp. 

The controls contractor is Jet 

Electric of Ajax, Ont. utilizing 

Siemens controls. 

(Editor’s note: This is not a comprehensive 

list. Only the companies 

that were involved in the mechanical 

aspect of this project are named.) 


Drain Tech 

Smooth jetting 

Water jet drain 

machines for 

difficult jobs 

By Warren Law 

Manual or 

power driven 

cable drain 

cleaners are used to 

unblock the greatest 

majority of problem 

drains. However, 

they are not the 

most efficient in 

certain situations. 

High water pressure drain machines are 

designed for specific applications. 

Jetting machines are the most efficient 

when used for blockages of grease, 

soap, slime, sand and ice. Yes, ice. 

Typical applications include restaurants, 

fast-food outlets, and food processing 

plants. Restaurants are particularly 

good prospects because downtime 

is lost revenue. Grease buildup is 

also a health hazard and could result in 

a mandated closing by health inspectors. 

Other common applications include 

service garages, underground parking 

garages and removing sand from 

excavations or drains in beach areas. 

A drain cable will pierce through the 

grease blockage but will only do a partial 

job. The cable is not able to efficiently 

clean the entire inside of the 

drain due to the nature of the snake. 

When the cable is withdrawn the hole 

will eventually close up again, repeating 

the blockage. While this ensures that the 

plumber will be called back sooner 

rather than later, it is not serving the 

customer. 

A jetter uses a different principal to 

clear drains. A cable machine rotates the 

cable while advancing it. The attached 

cutting head works away at the blockage. 

A jetter hose does not rotate. Water 

pressure is variable to allow for refined 

control of the hose. 

Typically, the action of the nozzle 

occurs at the rear of the nozzle, except 

for one specifically designed nozzle. The 

nozzles have a series of holes of differing 

angles that push the blocking material 

towards the rear, instead of pushing 

it forward. 

The one exception is the nozzle with 

a forward hole. This is designed to 

pierce a hole in the blockage to let 

excess water pass through. It is also 

extremely practical for cutting into 

frozen drains. 

While a cable machine cleans when 

the cable advances, a jetter does exactly 

the opposite. The hose is pushed down 

the drain as far as possible then pulled 

back a few feet at a time. During this 

pull-back the rear-jet nozzles clean the 

drain, then it is advanced again and 

pulled back again. 

Randy Woodruff, left, and Troy Biard of Braywood Mechanical Services, Newmarket, Ont., bleed air from the water jet hose 

prior to beginning work. The gas powered machine will remain outdoors. 

Excess water 

An inherent problem with jetters is the 

excess water being introduced into the 

drain during the unblocking process. All 

manufacturers’ machines on the market, 

except one, are similar. The one exception 

has a pump mounted on the unit. 

However, the problem is really not as 

serious as it sounds. In some cases the 

surroundings are already flooded due to 

the blocked drain. A little more water is 

not a big problem. 

A shop vacuum or other sort of 

pump can be used to collect the excess 

water being pushed back towards the 

drain entry until the drain is beginning 

to be unblocked, letting the water flow 

forward. In any case, the most common 

electric powered jetters use 1.7 gallons 

per minute of flow. A good length of 

drain can be unblocked in a short time. 

Heated water 

Most jetters are designed to use water 

heated to 140°F or, in other words, the 

normally heated water temperature of a 

household. Hotter water may damage 

the pump cylinders and rings. However, 

most jetters have an integrated thermal 

relief valve for protection. If hot water is 

used, or if the motor is left running but 

the water is not circulating, it will 

release water from the pump. This action 

allows cold water to enter the 

pump, therefore preventing any possible 

damage. This is a good thing, but 

requires attention on the job because it 

releases onto the floor if you do not put 

a bucket under it. 

Jetters also have a vibration action 

built-in. Jet hoses will advance slowly by 

themselves with the pushing action of 

the rear-jetted water. But they do not 

advance automatically. Because of this 

and the weight of the hose and water 

inside, plus the friction of the hose 

material, a lot of resistance occurs 

inside the drain. 

A rough material drain, such as cast 

iron, can be especially resistant. The 

vibration action takes the weight of the 

hose off the bottom surface of the drain 

because it is vibrating in the air half the 

time. Try advancing or retrieving a hose 

with the vibration activated. Then try it 

with the vibration off just to see the difference. 

So far we have spoken mainly about 

electric jetters. Almost all electric jetters 

from any one manufacturer are identical 

in that they produce about 1,500 psi, 

1.7 gpm and use 1 1/2 hp motors. Some 

use triplex pumps. 

Cleaning the jet nozzle is another critical 

first step. Latex gloves are durable 

and disposable. 

The differences in these machines are 

simply in the way they are put together. 

You can purchase models without 

accessory holders, with or without 

wheels or models where the hose reel is 

above the motor/pump or below it. 

Price differences are accounted for by 

the length, diameter of hoses and selection 

of nozzles. But the basic machine is 

interchangeable. 

Gas powered jetters 

Larger jetters are powered by gasoline 

engines. Here there is more variety 

because models can vary in pressure, 

engine power, gpm, etc. The efficiency 

of a unit is the result of the combination 

of all three. A 16 hp, 3,000 psi/5.5 gpm 

machine is much more efficient that an 

11 hp, 2,000 psi/three gpm unit. 

Current regulations do not allow the 

use of a gas engine inside a building, so 

gas powered jetters are mostly restricted 

to outside use. Some models can be 

operated inside with the use of a hose 

chariot incorporating controls on the 

handle. The gas unit is outside but the 

operation is inside. These units 

absolutely require two men to operate 

for obvious safety reasons. 

Small trailer-mounted units come 

with a 200-gallon water-holding tank. 

An example is one that uses a 24 hp 

engine with electric start. This powers a 

2,500 psi, 12 gpm pump through a twoto-one 

V-belt reducer. 

Use the right nozzle 

The nozzle is a key element in determining 

how well a jetter works. Among 

some drain technicians, the impression 

is that a nozzle is a nozzle. But they do 

differ. 

Each machine comes with an assortment 

of nozzles. Each nozzle is designed 

for a particular machine. And within 

that one machine, each nozzle is designed 

for each size of hose being used and 

for the type of blockage as well as the 

diameter of the blocked drain. 


Drain Tech 

There are specialty nozzles that 

rotate. These are usually used after the 

blockage is cleared because they are 

passed through to assure that the entire 

inside of the drain is cleaned. 

Nozzles do wear out. The harder the 

nozzle material the more resistant it is 

to wearing. Soft brass nozzles will wear 

out quicker. Harder alloys will last 

longer. They can be replaced as a kit or 

individually. 

The holes in the nozzle are very 

important to the efficiency of the unit. 

For each 100’ of hose length there is a 

loss of 100 lbs. pressure. Pressure loss 

can occur if at least one of the holes is 

blocked. Most units come with nozzle 

cleaning tools. Pressure can decrease if 

the nozzle hole has widened through 

usage. It does not take much, but when 

it happens it is time to replace it. Clean 

the nozzles regularly, maybe even during 

the cleaning operation, because 

even a grain of dirt can block these tiny 

holes. 

Nozzles have holes with different 

angles. This is simply to allow for use in 

Water jet hose is protected by sleeves 

where it goes around corners, through 

doors, etc. 

smaller or larger diameter drains. 

A 15-degree angle is for 1 1/4" to 2" 

drains, a 30-degree is for 3" to 4" and a 

40-degree for 4" to 10". Jetter hoses also 

In the service corridor of a busy shopping 

mall, Woodruff feeds the jetter 

hose into the drain while in continuous 

contact with Biard who is feeding 

hose from above while keeping an eye 

on the machine. 

come in different sizes, most sized by 

I.D. A 1/8" hose is for 1 1/4" to 2" drains, 

a 1/4" for 3" to 4" and a 3/8" is for 4" to 

10" or even 12" drains. But remember to 

get the right nozzle for the machine and 

hose. A nozzle designed for an electric 

jetter 3/8" I.D. hose will not work on a 

gas powered 3/8" I.D. hose, or vice 

versa. 

Hose sizes range from 1/8" I.D. to 

3/8" I.D. in lengths from 30’ to 300’. 

Most units also come with a 10’ or 

20’ hose attached to a spray wand. 

This wand may have one or two fixed 

nozzles. 

The spray wand can be used for 

cleaning pretty well anything: cars, gutters, 

sidewalks, driveways, pool aprons, 

garden furniture, aluminum siding and 

so on. 

Of course, safety is always a priority. 

Some safety rules are: 

On the job 

It’s early February and journeyman plumber Randy Woodruff and apprentice 

Troy Liard are busy cleaning drains at one of Southern Ontario’s 

largest shopping malls. 

Their employer, Braywood Mechanical Services Inc. of Newmarket, Ont. 

is a full-service plumbing and drain service company that offers high 

pressure drain cleaning in lines to 48" diameter, closed circuit digital 

television drain inspection, pipe and septic tank locating, etc. primarily to 

commercial and industrial customers. 

Needless to say, company employees have developed some tricks and 

techniques. Here are just a few: 

■ Disposable latex gloves work well and can be thrown away at the end 

of the day. Liard notes that it is almost impossible to get the smell out of 

conventional rubber or work gloves after a few uses. 

■ Different colors of tape are applied to the water jet hose at certain 

intervals so that employees know how far the hose has penetrated the drain 

system. 

■ Woodruff doesn’t turn on the vibration until the hose meets a blockage, 

or an elbow that it has difficulty getting through. 

■ The crew feeds the line a few feet, pulls back, and then feeds a few 

more feet for a thorough cleaning. “The quality of the cleaning occurs in 

direct relationship to the speed at which you do it,” notes Woodruff. 

In this job, the customer doesn’t require a video record. However, once 

the cleaning – done every six months on a service contract – is 

completed, the Braywood Mechanical crew runs a camera through the 

drains to ensure that everything is in good order and for their own records, 

noted Woodruff. “We are responsible for it.” 

A thorough job done by employees who care is key in maintaining the 

contractor’s customer base. 

■ Use caution when working with 

high pressure water jets. 

■ Do not point water spray at anyone. 

■ Do not put your hand in front of 

water spray. 

■ Wear safety goggles and rubber 

gloves. 

■ Be familiar with operating instructions. 

■ Keep all pressure lines, hoses and 

fittings in good condition. 

■ Tighten or repair immediately if 

leaks occur. 

Using a water jet machine is not difficult. 

But there are a few things to keep 

in mind: Choose the right machine for 

the job. Choose the right size hose for 

the majority of your work. Choose the 

right nozzle for the diameter of drain 

and the type of blockage. Keep the 

nozzles clean. 

And finally, THINK SAFETY, WORK 

SAFELY! 

Warren Law is a semi-retired manufacturer’s 

agent. He can be reached at 

law.w@sympatico.ca. 

DVM MULTI DUCTLESS AIR CONDITIONING 

What is DVM? The DVM (Digital Variable Multi) air conditioning system is operated by a variable-capacity compressor and is accommodated by multiple evaporators (indoor 

units).The DVM is the next-generation modular system in the world of high-efficiency air conditioning.The DVM has undoubtedly changed the options in cooling associated 

with high-rise buildings.The DVM provides a broad range of applications and settings for offices, hotels and schools. Providing an easy installation and simple controlling system, 

the DVM will more than meet the demands of the air conditioning market. 

Convenient Centralized Control Every indoor unit can have its own remote controller. In addition, up to 16 indoor units can be controlled with the centralized 

controller. Up to 256 units can be controlled by using the PC control and compatible with BMS. Customers can easily check the system operation status and 

control room temperature by themselves. 

SAMSUNG AIR CONDITIONERS AND QUIETSIDE 

WATER HEATERS OFFER LOW FIRST COST, LOW 

OPERATING COST, RELIABLE OPERATION AND 

EXTENSIVE WARRANTY! 

SPACE HEATING/DOMESTIC HOTWATER 

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Whether building a dream home or simply replacing your old, worn-out boiler, gas furnace or water 

heater , a Quietside “ALL-IN-ONE” heating system is the perfect solution. 

- 90plus Efficiency - Built-in Expansion Tank - Built-in Circulating Pump 

IDEAL FOR RADIATOR, 

INFLOOR OR FAN COIL 

APPLICATIONS 

QVM9 VENTING 

AND COMBUSTION 

PROCESS 

SINGLE SPLIT TYPE AIR CONDITIONING 

Features include 5-way control (Standard/Nature/Power/PowerSaving/Silent mode) Dehumidification mode, Antibacterial components,Turbo function, 

Auto swing,24hr. On/Off timer, Sleep mode, Memory restart, Anti-rust coated heat exchanger & cabinet, 3 step air purifying filters and a washable 

front grille.Wall mounted ductless units are available in 6-sizes with 1-evaporator, 2-sizes dual and 1-size in triple evaporator. 

IMMEDIATE 

PRODUCT 

AVAILABLILITY 

www.enmarsytems.com 

Ontario & Ottawa Area Distributors 

CONDENSING GAS, WALL MOUNTED, 

MULTI-PURPOSE, HYDRONIC HEATING SYSTEM 

ALSO AVAILABLE IN OIL FIRED OR L.P. GAS MODELS 

DIGELAIR HVAC SUPPLY INC. 

BAY 2 – 17 GRENFELL CRESCENT 

NEPEAN (OTTAWA), ONTARIO K2G 0G3 

www.digelair.com 

IMMEDIATE 

PRODUCT 

AVAILABLILITY 



Proven Comfort. 

NBR 3001 

179,000 - 300,000 btu/h 

CL8595 wood section 

82,000 - 94,000 btu/h 

Keeping you in 

the comfort zone. 

NMP multi position 

77,000 - 117,000 btu/h 

Warm feet in the winter are one way to define your 

comfort zone. Another is the confidence of knowing that 

the furnace or boiler you’ve installed has been crafted 

and engineered to last a lifetime. 

At Newmac we build a complete line of solid fuel and 

oil fired forced air furnaces and boilers, designed to 

keep you in the comfort zone. Call today or visit our 

website for more information. 

NL4 

215,000 - 326,000 btu/h 

Newmac is known for high 

quality combination and solid 

fuel furnaces and boilers. 

Add-on models can upgrade 

existing furnaces or boilers to 

solid fuel choices. 

Head Office 

Ontario Office 

P.O. Box 9, Debert 

P.O. Box 545, Woodstock 

Nova Scotia, B0M 1G0 

Ontario, N4V 1P8 

Phone: 902-662-3840 

Phone: (519) 539-6147 

Fax: 902-662-2581 

Fax: (519) 539-0048 

Email: newmac@ca.inter.net 

Toll Free: 1-888-291-0990 

www.newmacfurnaces.com 

COMPLETE COMFORT with AIR PURIFICATION by UV PLUS 

BOOTH 1631/33/35 


Heating 

Mid-efficient furnace 

The PS80 from Tempstar features the 

company’s durable RPJ III heat 

exchanger with 20- 

year warranty, a 

narrow cabinet for 

side-vent installation, 

spacious service 

compartments, 

on-off doors, 

Honeywell Smart- 

Valve II with diagnostics, 

multi-position 

installation, 

rotatable inducer 

motor for top/side venting, downflow 

vent guard and LP conversion kits. 

International Comfort Prod. Circle no. 301 

Gas transition flange 

The Kamco Copper Stopper is ideal 

for gas installations. This custom termination 

flange transitions the copper 

tube back to standard pipe, reducing 

the amount of Gas-Tec tubing required 

for a job and protecting the line from 

damage. It also leaves a clean and professional 

finish. See it at booth 819 at 

CMX. 

Kamco Products Circle no. 302 

Industrial gas ignitor 

Three new models of gas ignitors provide 

constant duty and draws only 1/2 

amp for great energy efficiency. This 

meets or exceeds requirements for 

EMI/RFI conditions. 

This 

unit operates 

on 120 volts 

and 50/60 Hz. 

There is a 

choice of three 

connections: 

mounting tabs 

with primary plug set or traditional 

bottom exit or a primary wire plug, all 

with pigtails. See them at CMX. 

Allanson Environmental Circle no. 303 

Straight gas fitting 

The Gastite XR Series straight fitting for 

corrugated stainless steel gas piping systems 

is engineered to prevent corrosion 

in such connections with its patented 

Radiant for residential garages or light 

industrial use is now CSA approved for 

roof venting and for outdoor use. Series 

RE is available in 30,000 and 45,000 

BTU/hr, natural gas or LPG, pre-assembled 

construction provides simplified 

installation. See it at CMX Booth #1441. 

Superior Radiant Circle no. 305 

Baseboard heaters 

The Cozy model direct-vent gas-fired 

baseboard heaters come in 5,000 Btu/hr 

(4-ft.) and 10,000 Btu/hr (6-ft.) sizes. 

These high efficiency models need a 

vent opening of 2 or 2-1/2 inches. 

Controls operate on 24 volts. Three 

baseboards can be controlled from thermostat. 

See it at CMX. 

Ontor Ltd. Circle no. 306 

Tee vent connector 

Connecting the horizontal base 

ClipSnoutTEE is dead simple. The 

heating tech 

simply slides in 

the vent pipe, 

spins and locks 

and its done. 

There are 14, 

24 or 36-inch 

long snouts 

available. Private 

labelling is also available. See it at 

CMX Booth 2526-27 with other vent 

and chimney accessories. 

Trans Continental Equip. Circle no. 307 

Oil-fired stove 

Boreal and Mistral oil-fired stoves by 

Drolet/Godin are designed for areas of 

400 to 1,700-sq. ft. Features include a 

top cooking 

area, oil starter, 

anti-soot operation, 

vacuum 

pump, wall 

thermostat 

control kit, cast 

iron door with 

borosilicate 

glass and blue flame burner. This units 

put out maximum outputs of 22,600 

and 26,000 Btuh at an efficiency of 76% 

and 72%. See it at CMX. 

Stove Builder Int. Circle no. 308 

Hanging solutions 

The DynaTite CL23 cable lock and wire 

rope system is designed for hanging 

duct and HVAC equipment. It reduces 

installation 

time compared 

to 

threaded 

rod. Hangers 

can be 

positioned 

either vertically or at an angle. Oneeighth 

inch galvanized wire rope supports 

up to 250-lbs. while 3/16-in. can 

handle up to 600 lbs. The rope adjusts 

in either direction. A cable cutter available. 


Duro Dyne Corp. Circle no. 309 

Oil safety systems 

Oventrop offers a full line of safety 

equipment for heating oil systems, 

including clear plastic filters (UL 

approved) with an integrated safety 

valve, anti-siphon valves and floating 

suctions for those problem tanks. 

See the line at CMX 2004 in 

Toronto. 

Mark 1 Engineering Circle no. 311 

Oil leak detection 

Oil Yeller will protect up to 909-litre 

capacity fuel oil storage tank systems 

against leaks by quickly detecting any 

oil leaks from the entire oil storage system 

and sounding the alarm. Models 

are available for new or retrofit installations. 


Mark 1 Engineering Circle no. 312 

A full range of infrared space heating equipment 

Model RE (for workshops, residential garages) 

• rates from 30 and 45 MBTUH 

• balanced flue construction 

• 85% thermal efficiency 

• fully assembled for installation ease 

Product Profile 

New control reduces 

energy consumption 

The manufacturer of a line of new 

controls claims energy consumption 

savings of 10 to 30 per cent on heating, 

cooling and refrigeration systems. 

The Heat Manager is an energy-saving 

fuel economizer. It is one of eight 

new controls by Intellidyne. Developed 

and manufactured by Intellidyne LLC 

of Glen Cove, N.Y., the IntelliCon-HW 

The Heat Manager control offers 

will be marketed in North America 

energy savings through more precise 

control of existing equipment. 

exclusively by R.W. Beckett Corp., 

North Ridgeville, Ohio, but under the 

Heat Manager private brand label. 

This economizer monitors and analyzes the load on heating (or cooling) 

systems in real time. It then modifies the way that the system is controlled 

or cycled to produce measurable reductions in energy consumption, more 

consistent comfort levels and more efficient use of the overall system. The 

more precise control also alleviates wear and tear on equipment and 

improves the environmental efficiency of the system. 

The unit has been tested by an independent laboratory and in a real-time 

market application, both of which verified the energy savings claims, reports 

the manufacturer. Intellidyne products are UL listed in the U.S. and Canada 

and have been tested by Brookhaven National Laboratories, ETL/Inchcape, 

and major utility companies. 

Along with the Heat Manager, Beckett recently introduced two new low 

Nox/clean combustion oil burners, the NX and NXLE models. 

R. W. Beckett Canada Circle no. 310 

Model UA (workhorse of the line up) 

• rates from 40 to 220 MBTUH 

• jet stream burner design maximizes 

radiant output 

• deep dish reflectors are 100% efficient 

• warranty: 3 yr. on parts, 5 yr. on heat exchanger. 

Jacket Lock fitting which eliminates any 

exposed CSST beyond the nut in a connection 

and includes an adapter, nut 

and bushing, in seven sizes from 3/8 to 

2 inches. 

Gastite Div., Titeflex Corp. Circle no. 304 

CSA approved garage heater 

The Series RE heater from Superior 

Model Premier VS (engineered performance) 

• a vacuum operated burner-in-series system that is 

engineered for the customer’s specific requirements 

• burner rates 60 to 250 MBTUH 

with multiple branch capability 

• system outputs to one million BTUH 

• state of the art electronic control panel 

SUPERIOR RADIANT PRODUCTS 

23 - 428 Millen Road, Stoney Creek, Ontario L8E 3N9 

Phone: (905) 664-8274 • Toll Free: 1-800-527-HEAT (4328) • Fax: (905) 664-8846 

www.superiorradiant.com sales@superiorradiant.com 

Model UX (more features, more 

performance) 

• fully enclosed construction 

• operating status lights 

• standard 24v thermostat 

• post purge function 

• 10 yr. heat exchanger 

warranty option 



Hot Water Heating 

The perfect way to heat 

a garage or workshop 

By Roy Collver 

5 

M 

2 

4 

1 

2 

3 

4 

5 

HIGH TEMPERATURE HEAT SOURCE 

INJECTION MIXING PUMP 

RADIANT FLOOR - STAGE ONE HEAT 

HYDRONIC UNIT HEATER - STAGE TWO HEAT 

UNIT HEATER ZONE VALVE 

Experience is a 

great teacher. I 

have listened to 

many complaints 

over the years from 

people who wanted 

the ultimate in hydronic 

luxury and 

paid a big price to get it – only to be disappointed 

by the end result. I’m not 

talking about hydronic towel warmers, 

radiant bathroom warm floors or great 

room panel rads – I’m talking about 

something far more important – the 

heated garage/workshop. (Now you’re 

talking! – ed) 

You can tweak the interest of many 

consumers with granite counter tops, 

hot tubs, theater rooms and other such 

trivial luxuries for their new house, but 

one of the most appealing upgrades you 

can offer is a heated garage where they 

can keep not only their precious classic 

car, but keep themselves comfortable 

while they pursue their favorite hobby. 

The decision to heat a garage is a logical 

one when you have already decided 

to put in hydronic heating. The addition 

really adds minimal cost to the 

heating system and is easily done. The 

trick is to do it properly and avoid some 

of the most common mistakes I have 

seen over the years: 

Common complaint No. 1: Water 

collects on the floor and the air 

becomes laden with humidity. 

This year, we have had a pretty ugly 

winter all across this fine land. In years 

like this the complaints are numerous as 

people bring their snow encrusted cars 

cost of fuel these days, it is common to 

set the temperature in the garage down 

low (usually 5°C to 10°C), and turn it 

up to a more comfortable temperature 

only when it is being used. There are 

two very important design details that 

can make this type of operation work 

very well with a radiant slab-on-grade 

heating system. 

First of all, make sure the slab is insulated 

beneath the concrete so you aren’t 

sending all of your heat straight down 

to China. There is some controversy 

over the benefits of insulating under a 

slab where dry soil conditions exist, 

with some people claiming that once 

such a slab is up to temperature, the 

underlying soil acts as a big heat sink 

and stabilizes the temperature of the 

floor. These people may have a point 

with some specific slab heating applications, 

but not in buildings that are subject 

to rapidly fluctuating outdoor temperatures 

or systems where setback is 

regularly used. 

So definitely insulate, but even when 

you do, it can take quite a while for a 

garage to heat up even a few degrees 

and you run the risk of overheating the 

space. Temperature swings occur because 

there is always a lag between the 

time a thermostat is satisfied with the 

air temperature and the time the floor 

stops pumping heat into the room. A 

concrete slab is still a pretty big heat 

sink, even if it is properly insulated – 

which brings us to our second detail. 

Use a two-stage thermostat to operate 

a high output, low-mass heating unit to 

boost your air temperature in conjunction 

with your radiant slab. Some examples 

are: Fan coil type heaters (such as 

hydronic unit heaters, forced-flow heaters 

or air handlers), fin-tube convectors 

with lots of element, or panel radiators 

with lots of surface area. Each specific 

application will favour a different type of 

‘booster’ heat terminal unit. 

Some suspended unit heaters are no 

bigger than a breadbox, but put out 

many thousands of Btus and can bring a 

large garage up through 10°C in a matter 

of minutes. However, you would not 

want to use such a heater in a garage that 

also doubled as a woodworking shop, 

due to the fire hazard with sawdust. 

Panel radiators might be a better 

choice (no air blowing around and no 

coils to fill up with dust). Keep in mind 

that you may have two different water 

temperature requirements for this 

approach, mixed water for the slab, and 

high temperature water for the low 

mass heater. If you design the low mass 

heater for lower water temperatures you 

might get away with using a single 

mixed water temperature for both. 

into their nicely heated garages and 

watch helplessly as the snow and frozen 

mud plops off onto the floor and forms 

a rapidly expanding pool that soaks into 

the drywall, rusts any metal object on 

the floor (like that brand new table saw) 

and freezes the overhead door shut. 

When the water does evaporate, it 

fills the air with humidity which 

streams down and frosts over the windows 

and creates a clammy, mold-inducing 

atmosphere sure to cause no end 

of trouble down the road. 

A few simple design details can help 

you avoid all of this grief and give your 

customer the system they thought they 

were going to get when they hired you. 

First of all, put in a floor drain and 

properly slope the garage floor towards it 

so that excess moisture can drain away. 

Make sure you use a good quality drain 

that can be cleaned easily of all of the 

sand, gravel and other flotsam and jetsam 

that is brought in by your average car. 

Second, install a good exhaust fan (I 

have seen some people go as far as to 

put in an HRV) and operate it with a 

de-humidistat so you can chase that 

moist air outside. These two details are 

hugely important and, in my opinion, 

are an absolute necessity in order to 

make a cozy, clean work environment. 

Common complaint No. 2: Many 

garages in newer homes use a radiant 

slab as the heat source. This is a particularly 

elegant way to heat such a space, 

since it will help with problem No. 1 

(above) by speeding the evaporation of 

excess water on the floor, as well as providing 

a quiet and extremely comfort- 

Real life operation 

This may all seem a little extravagant 

for a mere garage, but let’s look at how 

this perfect garage system works in 

real life: 

You pull into your driveway after a 

hard day and you are looking forward to a 

good dinner and a couple of quiet hours 

to yourself afterwards: restoring your latest 

baby – a vintage Norton Commando 

able working space. 

you picked up last summer. (Sounds like 

1 WARM WATER HEAT SOURCE 

2 RADIANT FLOOR - STAGE ONE HEAT 

The problem is that it 

pure Heaven, but the wife might have 

3 

3 HYDRONIC UNIT HEATER - STAGE TWO HEAT 

takes too long to 

something to say about it! – ed) 

4 UNIT HEATER ZONE VALVE 

bring the garage up to 

You pop the garage door and the air 

4 

a comfortable working 

temperature from 

drops from plus 10°C to minus 10°C as 

temperature in your garage immediately 

M 

setback. 

it fills with cold outside air. Your twostage 

thermostat reacts immediately and 

1 

2 

Most homeowners 

only use their 

brings both your radiant slab and your 

garage/workshop on 

18,000 Btuh unit heater on full blast. 

- TWO STAGE GARAGE/WORKSHOP HEATING WITH A WARM WATER HEAT SOURCE (CONDENSING BOILER, 

HEAT PUMP, ELECTRIC BOILER, ETC.) - THE BOILER SUPPLIES WARM WATER TO BOTH THE RADIANT FLOOR 

SLAB AND THE UNIT HEATER AND THIS STARTS TO GET QUITE TRICKY - 

weekends or after 

After the door closes, the room immediately 

starts to warm up. You crank 

THE UNIT HEATER MUST BE OVER-SIZED IN ORDER TO PROVIDE SUFFICIENT HEAT AT THE LOWER WATER 

TEMPERATURES TYPICAL OF A RADIANT SLAB HEATING SYSTEM AND IN ADDITION, THE WATER TEMPERATURE work, and then for 

TO THE SLAB MAY HAVE TO BE ELEVATED MORE THAN NORMAL TO MAKE THE UNIT HEATER EFFECTIVE 

only a few hours at a 

the thermostat up to 20°C as you go into 

On the other hand, this system works well too. 

time. With the rising 

the house for dinner. All of the snow and 

slush drops off of the underside of your 

car and quickly melts on the warm floor. 

The water runs down the floor drain or 

INTRODUCING the NEW WD SERIES GREASE INTERCEPTORS... quickly evaporates. As the humidity 

COMPETITIVE, COMPACT, AND UNPARALLELED FLEXIBILITY 

rises, the de-humidistat turns on your 

www.wattsdrainage.ca 

heat recovery ventilator and exhausts 

Flow Rates from 4 to 75 GPM 

the moisture to the outside. 

By the time you’ve had dinner and 

Grease Capacity from 8 to 150 LBS 

watched the evening news, the garage is 

up to 20°C, the floor is dry and the unit 

Bolt-on Extensions available in two 

configurations for flexibility 

heater has kicked off leaving the radiant 

floor to quietly and gently warm the 

room. You go out into your warm garage 

and start stripping down the motor- 

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Other Commerical Drainage 

TEL: 1-888-208-8927 FAX: 1-888-479-2887 

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cycle’s engine while your Husband finishes 

up the dishes. (Yikes!) 

MADE IN 

Floor Drains Parking Area Drains Trench Drains Roof Drains Special Purpose Drains Drain Pro CANADA 

Floor Sinks Grease Interceptors Oil Interceptors Solids Interceptors Hydrants Fixture Carriers Cleanouts 

Perfect. 


20 Plumbing & HVAC Product News – March/April 2004 www.plumbingandhvac.ca 

1 

- TWO STAGE GARAGE/WORKSHOP HEATING WITH A HIGH TEMPERATURE HEAT SOURCE - 

THE MIXING SYSTEM SUPPLIES WARM WATER TO THE RADIANT FLOOR SLAB AND THE UNIT HEATER 

IS SUPPLIED WITH HIGH TEMPERATURE WATER DIRECTLY FROM THE BOILER LOOP 

There are many ways to pipe garage heating. This is one good way, says Roy. 

3

Instant hot water 

The Pronto RTG-42PV on-demand gasfired 

tankless water heater delivers up to 

4.2-gal. of 100 to 140°F hot 

water/minute at a 45°F rise with a 

Btu/hr range of 

31,500 to 118,000. 

This self-modulating 

unit weighs 35- 

lbs., measures 22- 

1/4 x 13-3/4 x 5- 

1/8 inches and has 

an energy factor of 

.81. See it at CMX. 

The whole-housecommercial 

RTG-7 

debuts this summer. 

Rheem Canada Circle no. 313 

Condensing oil boiler 

See the Monitor FCX condensing oilfired 

boiler at CMX. This unit features a 

steel primary non-condensing heat 

exchanger coupled 

to a condensing 

stainless steel secondary 

heat exchanger, 

a built-in 

three-way mixing 

valve, dual-temperature 

circuit capability 

and is rated 

at 76,100 Btuh output at 95% efficiency. 

Enairco Circle no. 314 

Tankless water heater 

The Takagi’s T-KJr, a compact 30 lb. 

wall-mounted on-demand DHW 

heater, provides 19,500 to 140,000 

Btu/hr. of continuous 

hot water at 

output temperatures 

up to 182˚F. 

Approved by 

CSA for DHW 

and combination 

systems, the wallmounted 

T-KJr 

features an 83% 

efficiency rating, 

no stand-by heat loss, no pilot light, and 

savings up to 45% of total hot water 

heating costs. See the full line of Takagi 

solutions at the CMX show. 

Takagi Circle no. 315 

Four-pass boiler 

The 4S four-pass wetback scotch boiler 

for low and high pressure steam features 

positive water flow circulation and 

maximum heat transfer from waterbacked 

surfaces, high volumes for low 

volumetric release rates, innovative 

high tech rear access door with lightweight 

vacuum formed insulation. 

Burnham Commercial Circle no. 316 

Steam trap monitor 

SteamEye is a wireless steam trap monitoring 

system using FM radio waves to 

monitor critical steam systems. It saves 

energy by instantly identifying leaking 

and failed steam traps. It is compatible 

with building automation-energy management 

systems. Provides measurable 

reductions in energy and maintenance 

costs, product loss and improves profit 

and safety. See it at CMX. 

Preston Phipps Circle no. 317 

Electronic descaler 

The LiquiPlus electronic water descaler 

conditions hard water to prevent and 

remove scale deposits as an alternative 

to salt, harsh chemicals or on-going 

maintenance. Its advanced technology 

is based on proven heavy-duty industrial 

applications. Equipment-specific 

units and models are available for residences, 

agriculture, and industry come 

with 180-day performance guarantee 

and five-year warranty. 

LiquiPlus Solutions Circle no. 318 

Steam heat exchanger 

EasiHeat steam heat exchanger modules 

are designed for process, domestic 

and hydronic water heating applications. 

These modular packages also 

include all control instrumentation 

necessary to control heat transfer and 

condensate removal, and are available 

in both standard and custom configurations. 

See them at CMX. 

Spirax Sarco Circle no. 319 

Steam trap kits 

Eight Edison 

steam trap repair 

kits feature a 

factory-calibrated 

and live 

steam-tested 

thermostatic element 

with stainless 

steel valve, 

seat and body. 

Attach the designated 

colour-coded spring to the correct 

size element and the cage unit is ready 

to install. Kits are also available for thermostatic 

air vent and F&T traps. See 

them at CMX. 

Keystone Steam Supplies Circle no. 320 

RFH insulation 

Reflecto-Foil is a high-performance 

reflective insulation that helps radiate 

the energy in the slab, is installed over 

sand or concrete, aluminum side down, 

has a 60 psi crushing resistance. Adding 

one-inch of sand over the foil allows for 

water drainage from the concrete during 

curing. 

Kovacs Enterprises Ltd. Circle no. 321 

Zoning aid 

The Hydrolink by Caleffi is a new device 

combining a hydronic separator and 

distribution manifold, to be used in 

heating and air conditioning systems to 

allow different heat adjustments of the 

various rooms when there is only one 

boiler or chiller. The various configurations 

are compact and can be easily fitted 

in any kind of hydronic circuit, with 

the advantages of ease of installation 

and a saving of useful living space. 

Gas Solutions Inc. Circle no. 322 

Oil-fired condensing boiler 

the only small fired condensing boiler 

available in North America 

Many advantages 

to work with the FCX 

- Fully condensing 

- Direct vented or chimney venting 

- Sealed combustion 

- Silent 

- Dual-temperature circuit capability 

- Clean and nicely finished 

Dealers wanted, contact us 

www.enairco.com 

MONITOR FCX 

Features 

- Steel primary, non-condensing heat 

exchanger coupled with a condensing 

stainless secondary heat exchanger 

- Burner with pre-heat 

- Completely assembled with the 

expansion tank, pump, safety pressure 

valve, three-way mixing valve, etc. 

- Residentials applications 

Toll Free : 

(800) 463-8019 

Fax : (418) 228-8028 

CMX2004 booth#525 

Hot Water Heating 

Radiant manifolds 

Precision Hydronic Products offers a 

full range of pre-fabricated manifolds 

for radiant floor heating, snow melting 

and general hydronic use. They come in 

various sizes to serve from two to 12 

loops with sweat, compression, MIP 

and PEX-barb fittings. Manifolds are 

also available with ball valves attached. 

Gas Solutions Inc. Circle no. 323 

“We aim to be the burner of 

choice from the company of 

choice,” says general manager 

Garth Hunt. That means 

building the best burner, then 

doing everything that is 

required to meet the Canadian 

customer’s needs. Beckett’s 

roots are in Canada, and 

“our team is passionate about 

the industry here.” 

1-800-665-6972 

info@beckettcanada.ca 

After 30 years in oilheat, sales 

manager Glen Austin says 

it’s all about the people. “I value 

trust and relationships.” That’s 

why he spends most of his time 

visiting customers where they 

work. Listening. Learning. 

“Without partnership, how can 

we understand 

our customer?” 




tekmar’s Complete Line of Multiple Boiler 

Controls with Outdoor Reset & DHW Control 

Boiler Control 265 

• Up to 3 Modulating Boilers 

• 0-20 mA or 4-20 mA Outputs 

• Parallel or Sequential Modulation 


• Up to 9 On/Off Stages 

• 1, 2, 3 or 4 Stage Boilers 


• Up to 4 On/Off Stages 

• 1, 2, 3 or 4 Stage Boilers 

Common Features 

• Characterized Heating Curves 

• Pump Exercising 

• Supply and Return Sensors 

• Automatic Boiler Differential 

• Equal Run-Time Rotation 

• Fixed Last Rotation 

• Boiler Mass Setting 

• Fire Delay Setting 

• Fixed Lead Rotation 

• Combustion Air or Alarm Contact 

• Boiler Running Hours 

• Setpoint Priority Operation 

• DHW Pump or Valve 

Operation 

Domestic Hot Water Modes 

• Parallel or Primary- 

Secondary Piping 

• DHW Priority 

Boiler Pump Operation 

• Individual boiler pumps provide pre-purging and post-purging of each boiler 

External Input (265 and 268) 

• For 0 - 10 V (dc) signal from a Building Automation System (BAS) 

visit the tekmar web site at www.tekmarcontrols.com 

tekmar Control Systems Ltd., Canada, tekmar Control Systems, Inc., U.S.A. 

Head Office: 5100 Silver Star Road, Vernon, B.C. Canada, V1B 3K4 Tel. (250) 545-7749 Fax. (250) 545-0650 


Ventilation 

Air conditioner 

The SmartComfort Enviromax 2400 air 

conditioner from ICP features R-410A 

refrigerant, a 14 

SEER rating with 

Copeland scroll 

compressors, 

two-speed fan, 

service access 

without removing 

the control panel 

cover, coil guard 

inlet grille with a 

durable resin mesh, slant-top discharge 

and is UV resistant. 

International Comfort Prod. Circle no. 324 

Whole-house ventilators 

These compact SHR Series HRVs/ERVs 

from Fantech feature washable electrostatic 

filters, a three-position external 

rocker switch for continuous ventilation, 

preset 

5-minute 

defrost, 

EBM motors 

with 7- 

year parts 

warranty, 

airflow balancing with ‘True’ motor 

adjustment and an electronic control 

board with several control upgrade 

options. 

Fantech Circle no. 325 

Chiller controller 

The SC6 chiller controller from Berg is 

a sixth generation technology. It provides 

maximum information about the 

refrigeration 

system while 

requiring a minimum 

of input, a 

touch-screen 

display gives the 

operator detailed 

information 

about temperatures, compressor status 

and alarms and other features. 

Berg Chilling Systems Circle no. 326 

Energy Star qualified and HVI certified. 

Includes an enclosed condenser with 

permanently lubricated motor, built-in 

damper and double hanger bar system. 

Ontor Ltd. Circle no. 328 

Aluminum HVAC frames 

A new company, Arosio, will introduce 

structural aluminum framing to the 

HVAC industry at CMX. Extruded aluminum 

profiles connect to aluminum 

corner joints to 

create a solid, rigid 

frame with no 

welding needed. 

The Italian line 

features louvers, 

mist eliminators, 

V-bank filter frames, 

front loading 

filter frames, handles, 

hinges, portholes, panels and 

dampers. See them at booth 185. 

Arosio Canada Inc. Circle no. 329 

Whole-house HEPA 

Two duct mount HEPA filters for the 

whole house feature two-speed fans: 

150 - 235 cfm at 100 Watts and 200 - 

375 cfm at 230 

Watts. There is a 

two-inch pleated 

pre-filter 

with carbon, 61 

sq.ft. of surface 

area of true 

HEPA media. It 

weighs 40 lbs. 

and mounts on 

the return air duct. See it at CMX. 

Enerzone Inc. Circle no. 330 

Ceiling exhausters 

UQS Series exhausters feature a 

‘Millenia’ low profile grill, universal casing 

for inline configuration or multi 

room connections, inter-changeable 

blower assembly, seven capacities from 

30-300 cfm, static range of 0-0.6 inches 

and low Sone 

levels. The 

five blower 

assemblies 

offer twospeed 

operation 

with a 

continuous 

low speed that may eliminate odour, 

mold and mildew problems. See it at 


Magnavent Inc. Circle no. 331 

Vapour retarder 

MemBrain is a unique vapour retarder 

that breathes and allows excess moisture 

to escape from wall cavities, replacing 

polyethylene. It features a 

polyamide nylon-based film that 

changes permeability (altering its pore 

size) from less than one perm at low 

humidity to greater than 20 perms at 

high relative humidity. 

CertainTeed Corp. Circle no. 332 

Ductless mini-splits 

Hyundai ductless mini-split air conditioners 

and heat pumps come in 12 single 

and dual zone wall-mounted cooling 

capacities from 9,200 to 24,000 

Btu/hr and new floor models to 30,000 

Btu/hr with low ambient kit. They feature 

three-step bio-filters, three-speed 

operation, auto restart, flip style remote 

controller, ventilation only, self-diagnosis. 

See them at the EMCO booth at 


DevelCORP Enterprise Circle no. 333 

Media air cleaner 

The F100 air cleaner is a whole-house 

system that works with all gas, oil and 

electric forced 

warm air furnaces 

and air handlers. 

It can be mounted 

in any position, is 

83% efficient in 

trapping particles 

of 10 microns or 

more, comes in 

six sizes and has an optional AirWatch 

performance indicator that tells when 

to change the filter. 

Honeywell Ltd. Circle no. 334 

Adjustable airflow 

The Adjustable Airflow Device is a first 

in-duct system for regulating fabric 

duct airflow and static pressure with a 

polyester 

mesh cone. 

There is a 

factory set or 

field adjustable 

hemmed 

drawstring 

aperture 

for air 

balancing fabric air dispersion models. 

It connects by zipping a six to 72 inch 

diameter collar between duct lengths. 

DuctSox. Circle no. 335 

IAQ monitor 

The AirAdvice IAQ System is a complete 

IAQ diagnostic and monitoring solution. 

It measures fine particulates, CO, 

CO2, relative humidity and temperature 

simultaneously. It 

supports multiple 

monitors, 

automatic 

remote data collection 

and forwards 

via a builtin 

modem to its 

web site where 

reports and other 

data can be viewed. 

Evolution Air Circle no. 336 

12 SEER efficiency 

This horseshoe-style package PAPC air 

conditioner from ICP features 12 SEER 

efficiency. Features include scroll compressors, 

pre-painted condenser coil 

and base pan 

(with water 

dam), round 

duct flanges 

and external 

gauge ports. 

A breakerstyle 

electric heater allows the installation 

of a unit circuit breaker with external 

access, slip-in electric heat of 5-20 

kW. It is available in 2-4 ton sizes. 

ICP Circle no. 327 

Ventilation fan 

The Whisperfit ceiling ventilation fan 

features a low profile 5-1/2-inch deep 

housing and an 

adapter for 3 or 

4-inch duct. It 

provides up to 

110 cfm, a sound 

level to 0.7 - 2.0 

sones, and is 

Give Them What They Really Want ... 

Better Indoor Air Quality! 

• Heat Recovery Ventilators 

• Energy Recovery Ventilators 

• Whole House HEPA Filtration 

• In-Line Bathroom Exhaust Fans 

• Mixed Flow Fans and Silencers 

for Kitchen Range Hood Venting 

There’s no better way to increase sales and profits than by 

giving your customers what they really want ... better indoor 

air quality in the buildings where they work and live. 

Look to Fantech for a complete line of Indoor Air Quality 

products that are manufactured to exacting quality standards 

for long life and dependable performance. 

Fantech’s new innovative designs simplify installation. See for 

yourself at CMX 2004 in Toronto, Booth 1543. 

For more information contact: 

Web site: www.fantech.net 

E-mail: info@fantech.net 

Ontario & Western Canada 

10-6665 Tomken Rd., Unit 10 

Mississauga, ON • Canada L5T 2C4 

(T) 800.407.6195 • (F) 800.407.8965 

(T) 905.696.9241 • (F) 905.696.9236 

Québec & Atlantic Provinces 

50 Kanalflakt Way 

Bouctouche, NB • Canada E4S 3M5 

(T) 800.565.3548 • (F) 877.747.8116 

(T) 506.743.9500 • (F) 506.743.9600 



Easy To Install. Hard To Beat. 

Expanding The Heil ® 

QuietComfort Condensing Line. 

Heil ® QuietComfort air conditioners 

and heat pumps were designed 

to be installation- and servicefriendly 

right from the start. 

And now these 

same features are 

available with 

R410A refrigerant. 

The placement 

of the compressor 

makes it easy for 

you to position 

the condensing 

unit. There’s an 

enhanced coil guard that provides the coil 

with better protection. And all connections 

are conveniently located on the side of the unit, 

along with a new shortened access panel that 

makes the unit easier than ever to service. 

Service calls will be a breeze, thanks to 

the design of the control panel. It’s mounted 

at a 45-degree angle to make it easy to work 

on. Everything is easily accessed from the side 

panel. Even the top is designed to give you easy 

access to the fan motor and compressor. 

QuietComfort condensing units are available 

in 10 SEER, 12 SEER, and 14 SEER models, along 

with 12 and 14 SEER R410A models. Each one 

comes with outstanding warranties—a 5 year 

limited warranty on all functional parts and 

a 10 year limited warranty on the scroll 

compressor. Heil products 

are available in Canada 

exclusively through 

Wolseley. For more 

information, call your 

local Wolseley branch. 

The control panel is 

mounted at a 45-degree 

angle for easy installation 

and easy servicing. 

The scroll compressor is 

positioned to make the 

condensing unit easy 

to maneuver into place. 

All connections are sidemounted, 

with a new 

shortened access panel, 

for ease of service. 

www.heildlr.com 

© 2004 International Comfort Products, LLC 


Refrigeration 

Fast charging manifold 

Imperial's Kwik-Charger service manifold 

features a built-in dual-action control 

valve to charge systems up to eight 

times faster than 

conventional 

manifolds, with 

non-flutter gauges, 

visible faceplates 

for temperature 

and pressure 

readings. It 

can charge all refrigerants in a liquid state 

to a flow below compressor capacity. 

Stride Tool Inc. Circle no. 337 

Diagnostic module 

Heatcraft introduced its ServiceMate 

refrigeration diagnostic module at AHR 

Expo in Anaheim, Calif. in January. It 

features a single connection for all 

wiring. LED indicators show the status 

of each control circuit component, 

along with compressor, solenoid and 

input control voltage. The ServiceMate 

will become standard on all Heatcraft 

brands of single-dual compressor vertical 

condensing units and 3-40 hp semihermetic 

horizontal condensing units. 

Heatcraft Refrig. Circle no. 338 

R-22 replacement 

NU-22 from ICOR International is a 

direct replacement for R-22 in refrigeration 

applications. This non-toxic/nonflammable 

refrigerant 

is compatible with 

standard refrigerant 

oils and has ‘R-22- 

like’ operating characteristics 

in a broad 

application range for 

low, medium and 

high temperature systems. It is ASHRAE 

designated and safety classified A1. 

ICOR International Circle no. 339 


Accurate refrigerant leak monitoring 

Innovative sensing device picks up 

AHR Expo technology award 

A Quebec-based instrument manufacturer drew considerable 

interest at the recent AHR Expo in Anaheim, Calif. 

with its infrared refrigerant gas transmitter. 

In fact the VA 301IRF from the Vulcain division of BW 

Technologies took top spot in the Tools and Instruments 

class in the AHR Expo Innovation Awards. 

The VA 301IRF is unique in that the sensor and transmitter 

are separate modules, permitting real-time remote 

sensing at distances up to 100 feet without the need for 

pumps and other mechanical parts. This served a real 

need in the industry that company sales and service reps 

kept hearing about out in the field, reported company 

president Guy Gervais, P. Eng. 

The sensing 

module functions 

on a diffusion 

basis and communicates 

concentration 

rates back to the 

transmitter on a 

Smiles all round: Guy Gervais, centre, 

accepts the award from ASHRAE 

president Richard Rooley, left, and 

ARI chairman David Pannier. 

Compatible with Pyxis 

Two medical-grade under-counter refrigerators 

are compatible with Pyxis medication 

inventory and dispensing systems 

with a door bracket that interfaces with 

the Pyxis lock box when refrigerated 

medication is selected: REF4-ADA is 

31.5-in. high and 4.0 cu.ft. capacity; REF5 


Canadian firm launches R-22 replacement 

An Ontario-based company has launched a retrofit replacement for HCFC R- 

22 in air conditioning applications. SP22C from Protocol Resource 

Management, Aurora, Ont., does not require a system oil change and works 

well with the existing mineral oil. The company was granted a U.S. patent on 

Dec. 30. 

The pressure, temperature and operating characteristics of 

SP22C are designed to match R-22 in AC applications. It 

achieves this through a formulation of HFCs and oil miscibility 

additives. 

The manufacturer reports that performance in an optimized 

system exceeds that of R-22. In a direct retrofit 

application with no system modifications, SP22C performed 

within four per cent of the original equipment manufacturer’s 

capacity rating. In retrofits, the drier and TX valve 

should be replaced and the super heat should be adjusted. 

SP22C is non-flammable and has been tested for flammability 

according to UL2182. 

Company president James Flowers notes that SP22C 

fulfils a need in the refrigeration market. “Current OEM 

replacements for R-22, such as R-410a, are unsuitable 

for retrofit applications because of significantly higher 

operating pressures and the requirement for additional 

safety approvals for system components.” 

This new refrigerant 

from 

Protocol provides 

a replacement 

for R-22 in retrofit 

applications 

Protocol will feature its SP22C R-22 replacement refrigerant at the CMX 

show in Toronto March 26-27. 

Protocol Resource Mgt. Circle no. 343 

RS-485 communication 

bus, 

eliminating issues 

related to sample 

draw systems such 

is 34.5-in. with 4.8 cu.ft., stainless construction, 

locking door latch, adjustable 

temperature set points, digital temperature 

display and are UL, cUL and NSF 

certified. 

Follett Corp. Circle no. 340 

Frictionless chillers 

McQuay chillers are now available 

with frictionless, oil-free centrifugal 

compressors from Turbocor, Montreal. 

These variable speed units feature 

Distributors of 

these Quality 

Products ! 

General Electric 

Zoneline Horizontal & Vertical Series P.T.A.Cs 

Room Air Conditioners 

Applied Comfort Products 

Comfortline Series P.T.A.C’s 

Keeprite Seasonal & Chromalox Replacements 

Adirondack Aire / Cold Point 

Replacement Water Source Heat Pumps 

Xpediair 

Quality Fan Coil Cooling Solutions 

MovinCool 

Portable Spot Coolers 

Delonghi Pinguino 

Portable Room Air Conditioners 

Panasonic 

Super Quiet Ventilation Fans 

Sharp 

Plasmacluster Air Purification 

GORDON R. WILLIAMS 

C O R P O R A T I O N 

3250 Ridgeway Dr. Unit # 9 

Mississauga, Ontario L5L 5Y6 

Ph. 905-820-1400 1-888-209-0999 

www.williamshvac.com 

as dwell time. 

The single beam 

dual sensor provides 

stable and 

accurate monitoring 

of refrigerant 

leaks far exceeding 

ASHRAE 15 

and International 

Mechanical Code 

requirements. 

And the transmitter 

module provides 

remote readitor 

allows accurate and stable re- 

The Vulcain infrared refrigerant monouts 

instantly mote monitoring of refrigerant leaks. 

through its backlit 

LCD and LED alarm status display. 

This unit is easily customized to specific projects. 

Options include: analog outputs, modbus, three relays, 

strobe light and horn. The unit is compatible with 

Vulcain’s VA201C controller. 

Gervais told P&HVAC that the company has had to 

shift into overdrive to keep up with demand since the 

product was introduced last September. “It’s complete 

turn-key solution for the mechanical room,” he added. 

Vulcain Div., BW Technologies Circle no. 342 

magnetic bearings 

and digital electronic 

controls. 

They offer full-load 

performance as low 

as .62 kW/ton, part 

load as low as .375 

kW/ton, sound 

pressure ratings as low as 77 dBA, 

lower maintenance costs and operate 

with environmentally friendly R-134a 

refrigerant. 

McQuay International Circle no. 341 

www.astravan.com info@astravan.com 

Circle Number 125 for More Info Circle Number 126 for More Info 


E-Business 

CSST design 

Gastite recently announced an agreement 

with Accubid Systems Ltd. to have 

its entire product line incorporated into 

the Accubid line of estimating software. 

Gastite manufactures corrugated stainless 

steel tubing (CSST) for gas systems. 

As well, Gastite recently released its 

Sizing Utility for AutoCAD software. It 

covers all sizes of Gastite piping from 

3/8 to two inches. It will also calculate 

pressure drops for rigid pipe and 

underground polyethylene piping. The 

manufacturer cautions that flow characteristics 

vary from one brand of CSST 

to the next and therefore this software 

should only be used with Gastite piping. 

For more info, go to www.gastite.com. 

Titeflex Corporation Circle no. 344 

Chimney selection 

The SuperVent 2100 Installation 

Planner guides users through four main 

steps in selecting a wood stove chimney 

installation, produces a parts list and 

provides an estimated total cost (based 

on manufacturers’ suggested list prices). 

It helps direct answers to such questions 

as ‘where will the chimney run? — 

through the roof (what is your roof 

pitch?) or up-and-out the side wall?’ Try 

it at www.selkirkcanada.com. 

Selkirk Canada Corp. Circle no. 345 

Elkay plumbing website 

The full line of Elkay plumbing products 

are now at www.elkayusa.com, 

including sinks, faucets, water coolers, 

fountains, accessories and specialty 

Ice equipment sizing 

Product sizing guidelines for ice storage 

and transport, ice, water and beverage 

dispensers by Follett are are available at 

www.follettice.com. The sizing of ice 

bins, ice and water and beverage dispensers 

is now easier with this Equipment 

Sizing Guide, with a link on the 

left side of the website. 

Follett Corp. Circle no. 347 

Water heater sizing 

The enhanced LochSPEC water heater 

sizing programs from Lochinvar can be 

downloaded from www.Lochinvar.com. 

It allows the user greater input flexibility 

on job specs and includes an energy 

savings calculator. The two programs, 

Quick Sizing and Formula Sizing, feature 

conversions from U.S. to Metric 

units, custom applications, ability to select 

multiple heaters and storage tanks, 

specify venting, fuel type, options and 

accessories plus custom reporting in 

Word. 

Lochinvar Corp. Circle no. 348 


sinks. Featured is an undermount sink 

selector showing a graphic look of what 

the kitchen might look with various 

combinations. It includes a project cost 

calculator, plus electronic undermount 

sink templates. The corporate site is at 

www.elkay.com. 

Elkay Mfg Co. Circle no. 346 

Refrigerant compliance software 

ESS has enhanced its Refrigerant 

Compliance Manager 2003 software for 

inventory management to allow users to 

import refrigerant equipment data 

from computerized maintenance management 

systems. A trial version is available 

for download. Contractors can 

now use RCM to export and send service 

records directly to facility owners for 

accurate and timely reporting. Users 

can track refrigerant activities at multiple 

locations and buildings with security 

access codes, a back-up data alert, 

add bar codes to printable labels, and 

expanded reporting. 

Environmental Support Sol. Circle no. 349 

Gas Solutions Inc. 

Your source for hydronic solutions… 

Schwank offers the widest selection 

of heaters in the industry for 

wide-open patios, “tight spots” 

and even under canopies. And 

only Schwank offers portable or 

fixed options for either propane 

tank or natural gas connection 

with all of our models. 

So choose one of our patio 

heaters and raise a glass to 

patioSchwank. 

Patio customers are staying 

for last call. 

patioSchwank 

S E R I E S 4 0 0 0 

patioSchwank 

S E R I E S 1 1 0 0 

This is one of the most compact 

and efficient boilers available 

on the market today. Proven 

European technology, quiet 

operation and stainless steel 

construction, manufactured in 

North America. 

Bernd Schwank, 

Chairman 

Schwank International 

Group of Companies 

patioSchwank 

S E R I E S 2 3 0 0 

patioSchwank 

S E R I E S 3 0 0 0 

Authorized Schwank Stocking Distributors 

BOUTETTE & BARNETT 

S. ONTARIO WOLSELEY MECHANICAL GROUP W CANADA 

NIAGARA PLUMBING SUPPLY S. ONTARIO B.A.ROBINSON CO 

MANITOBA 

MARKS SUPPLY 

S ONTARIO G.MITCHELL 

QUEBEC 

SINCLAIR SUPPLY 

W CANADA MACLEOD & GRANT 

MARITIMES 

ECCO HEATING PRODUCTS W CANADA LENNOX 

NATIONAL 

YORK 

ONTARIO 

Schwank Ltd. • Tel.: (905) 712-4766 • Fax: (905) 712-8336 • www.schwankheaters.com 

Precision Hydronics 

Plug and go modules, you just bolt the M1 Module on the wall and in a 

few minutes most of the mechanical room is done! Slide together the M2 

secondary Component Plumbing Modules to have quick simple primary 

secondary piping. Clamp or sweat and presto…the job is done! 

For a distributor in your area contact: 

GSI 519 579-7124 e-mail:scambria@rogers.com 




Advertising Supplement

Accubid Systems 

Software solutions 

Your estimate is on time, you 

haven’t made mistakes, and you 

didn’t have to transcribe notes or 

retype data. Your clients are pleased 

because you addressed their questions 

and requests while they were with you. 

Relax and bask in the glow of a job well 

done. 

This could be your reality if you use 

Accubid Systems’ newest estimating and 

change order tools: Pocket Bid and 

Pocket ChangeOrder. 

These software programs run on any 

handheld computer that uses 

Microsoft’s Pocket PC 2002 operating 

system, or its successor, the Windows 

Mobile 2003 operating system. Both 

programs use commands familiar to 

Windows users, and both can synchronize 

and share with their desktop 

cousins: 

• Pocket Bid works seamlessly with 

the Accubid Estimating Version 6 product 

line. 

• Pocket ChangeOrder integrates 

with Accubid’s change order management 

software, ChangeOrder and 

ChangeOrder Pro. 

Pocket Bid gives you the ability to 

perform a complete estimate, generate a 

bill of materials, and produce a final 

price, right on the job site. 

Pocket ChangeOrder allows price 

changes while you’re still at the job site, 

so your clients are not kept waiting. You 

can also download projects onto Pocket 

ChangeOrder to allow for on-site project 

management. 

While other handheld estimating 

software focuses exclusively on takeoff, 

Pocket Bid and Pocket ChangeOrder 

provide a complete solution from takeoff 

to bid summary and/or final pricing, 

including extension. Both can update 

from Pocket PC to desktop and back, 

unlike some solutions that can only 

update in one direction. Both support 

the complete Accubid desktop database 

and can contain multiple databases and 

projects simultaneously. 

As the user interface for both programs 

is similar to the desktop interface, 

users experienced with Accubid’s 

desktop software will not need much 

time to adjust to the pocket-sized 

versions. 

The new Accubid Pocket Bid and 

Pocket ChangeOrder programs are 

designed for handheld PCs. 

Pocket ChangeOrder was a hit at the 

November 2003 ISH North America 

show in Las Vegas. It won first prize at 

the New Software Product Showcase! 

Estimating 6 

Accubid has been busy in the office, as 

well. Released in January, Estimating 

Version 6 enhances Accubid’s family of 

desktop estimating solutions.“Version 6 

reflects our continued commitment to 

lead the way with estimating software 

that provides cutting-edge features 

while still remaining intuitive, fast, and 

easy to use,” reports Giovanni Marcelli, 

president and CEO of Accubid. 

Version 6 affects three products 

scaled to meet the needs of large and 

small mechanical contracting firms – 

Accubid Pro, BidWinner Plus, and 

BidWinner. The software includes a 

number of exciting new features and 

enhancements to increase accuracy and 

productivity: 

• Power Substitution allows you to 

quickly change material throughout the 

bid by substituting items and related 

components within existing takeoffs 

(Accubid Pro only). 

• Temporary assemblies can be created 

on the fly and saved as part of your 

job instead of your material database. 

• Print preview saves you time and 

paper. 

• The Schedule screen can now be 

sorted to control the order in which 

jobs are listed, and filtered to control 

the jobs that appear on the list. 

• A new Job Info screen lets you keep 

track of the bid details, contact information, 

and related job files. You can 

also store links to bid documents, blueprints, 

and walk-through photos. 

• Regardless of the Estimating 6 

solution you choose, all work seamlessly 

with Pocket Bid. 

Accubid is the leading provider of 

estimating, billing, and change order 

software for mechanical, electrical, and 

structured cabling contractors. Over 

10,500 active users employ Accubid 

software solutions at over 3,500 companies 

across North America. 

Accubid offers proven solutions for 

all aspects of the construction process, 

from estimating to purchasing to project 

management and billing. Accubid 

also offers a wide range of professional 

development courses and product 

training labs. 



A.M.T.S. Canada Limited 

Proven quality, reliability in every product line 

If there is anything HVACR contractors 

and technicians want in their 

products it’s reliability. They want 

full confidence that the equipment they 

are selling and then installing for customers 

will work for years. Contractors 

don’t want call-backs! 

Distributors equally want to be 

known for the quality and reliability of 

their product lines. Their reputation is 

also on the line every day. 

A.M.T.S. Ltd., Ancaster, Ont., is the 

Canadian master stocking distributor for 

Advanced Distributor Products and Packless 

Industries and a stocking manufacturer’s 

representative for Rubatex Corp. 

The core product lines of A.M.T.S. 

can make a very strong case for quality. 

For example, every single evaporator 

coil manufactured by ADP is leakchecked 

before it leaves the plant. ADP 

quality, and in turn, customer satisfaction, 

is reflected in the miniscule number 

of customer returns. 

ADP is one of the world’s largest 

manufacturers of evaporator coils. 

That explains ADP’s theme: ‘Leading 

by example!’ 

A.M.T.S. also distributes the complete 

line from Packless Industries, 

Waco, Texas, including water-source 

heat pump coils, vibration absorbers 

and heat exchangers. 

A complete line of elastomeric and 

polyethylene insulation products from 

Rubatex Corp. features tube and sheet 

insulation and protective coatings and 

adhesives. 

tions (as condensers or evaporators) for 

1/2 to 15 ton systems; 

■ 16 models of vibration absorbers; 

■ two refrigerant heat exchanger series 

in coaxial designs for 1/3 through 80 

ton capacity systems. 

Rubatex products are: 

■ tubing insulation from 3/8 to 1-inch 

wall thickness; 

■ flat insulation from 1/8 to 2-inch 

thickness in 36x48-inch sheets; 

■ rolled insulation from 1/8 to 2-inch 

thickness and 48-in. wide; 

■ adhesives, protective coatings and 

anti-vibration pads. 

■ Added to the A.M.T.S. lineup is a 

comprehensive line of brazed plate heat 

exchangers produced by WTT America, 

Bohemia, New York. 

All products are sold only through 

wholesalers and to OEMs. All lines are 

leaders in their respective product categories 

in terms of quality, reliability, 

durability and performance. A.M.T.S. 

also stocks replacement parts and components 

for all product lines. 

‘We do it every day!’ 

A.M.T.S., established in 1983, specializes 

in providing same-day or next day 

shipments of orders as standard service 

from its modern 25,000 sq.ft. distribution 

centre. Located in Ancaster, Ont., 

near Hamilton, it has easy access to all 

major trucking routes such as Hwys. 

403, 401 and the QEW. 

Direct-from-the-factory shipments 

are also available for certain products if 

quantity warrants. 

A.M.T.S. supports its lines with 

knowledgeable Canadian technical support 

and customer service personnel 

among its staff. The company regularly 

provides training for HVAC personnel 

as arranged through wholesalers. 

The company’s website – 

www.A.M.T.S.Canada.com - provides 

direct links to its suppliers where all 

technical literature can be downloaded. 

Come and see us at the CIPHEX 

Ontario and CMX shows, both in 

Toronto in March, and the MEET show 

in Moncton, N.B., in May 2004. 

Our experienced sales and technical 

staff will be happy to answer all your 

questions about each product and their 

applications to solve your customers’ 

requirements. 

“At A.M.T.S., we provide quality 

products, that extra customer service 

and technical support – all at the best 

price – and we do it every day!” 

Sold only to wholesalers, OEMs 

New to its line of unit heaters is the 

Cayenne, a separated combustion unit 

currently available in five sizes. The full 

line of ADP heaters includes: 

■ the four-model CUH line of 80-81% 

efficient compact unit heaters plus the 

10-model SEP Series and seven HED 

Series of duct furnaces; 

■ New to the ADP air handler lineup is 

the ADP/A.M.T.S. Compact Air 

Handler, available in two sizes (1.5 to 2 

ton capacity and 2.5 to 3 ton capacity). 

This unit is a hydronic heating-only 

model with available cooling coils 

optional. It is ideal for jobs where size is 

an issue—it is less than 30-in. high. The 

full line features 10 models of multiposition 

air handlers with electric heat 

and 10 with hydronic heat; and 

■ the widest range of evaporative and 

specialty cooling coils. Featured is the 

award-winning drain pan (best new 

product at MecanEX 2003 in 

Montreal!), designed with the 

Microban Antimicrobial additive into 

the polymer pan to resist the growth of 

bacteria, mould and mildew. It has also 

been redesigned to drain away most of 

the standing water left at the end of a 

run cycle for improved indoor air 

quality. 

AMTS Canada Ltd. 

Packless products include: 

1348 Sandhill Drive, Ancaster, Ontario L9G 4V5 

■ 15 water-source heat pump coils in 

905-648-1832 • sales@amtscanada.com 

helix, spiral and trombone configura- 



Bradford White Canada 

Products only for 

professionals 

In September 2002, Bradford White 

Corporation of Ambler, PA purchased 

Aero Environmental and 

formed Bradford White Canada Inc. 

(BWC) BWC is a leading manufacturer 

of gas and electric water heaters, 

while Aero Environmental was 

Canada’s largest manufacturer of oilfired 

water heaters and associated 

products. Bradford White Canada now 

offers the most comprehensive line of 

water heaters in Canada. 

In July 2003, Bradford White introduced 

its new Defender Safety System 

flammable vapor ignition resistant gas 

water heaters. The Defender Safety 

System was developed in response to a 

new ANSI Standard that required all 

30, 40 and 50 gallon atmospheric gas 

fired water heaters to include design 

features and components that resist 

ignition of flammable vapors outside 

the water heaters. 

The heart of the Defender Safety 

System is the flame arrester design of 

the patented ScreenLock technology. It 

prevents the burner flame from traveling 

outside of the combustion 

chamber. The system is engineered to 

be one of the safest, most reliable flammable 

vapor ignition resistant system 

in the industry. 

This Standard has been adopted by 

CSA and will be mandatory in Canada 

on July 1, 2004. Bradford White Canada 

is ready to supply water heaters with the 

Defender Safety system to the Canadian 

market. 

The company’s eF Ultra High Efficiency 

water heaters are now available in four 

100 and three 60-gallon models with 

Btu’s ranging from 125,000 to 300,000. 

All models feature remarkable Thermal 

Efficiency ratings - as high as 99.1%. 

The eF Ultra Series water heaters are 

second to none in ease of installation 

and flexibility, as all models can vent 

vertically, horizontally and are approved 

for unbalanced direct vent combustion 

applications. 

B R A D F O R D W H I T E ® 

The eF Ultra Series is also ultra quiet 

and features the Hydrojet® Sediment 

Reduction System, a self-cleaning feature 

that helps extend the life of the 

water heater. When you need a water 

heater that meets high hot water demand, 

saves energy and installs in diffi- 

WE CUT 

cult locations, think eF Ultra Series. 

Bradford White offers a most comprehensive 

line of residential and com- 

THE CORD! 

mercial water heaters, from propane & 

natural gas to electric and oil-fired, as 

well as CombiCor® and indirect. Our 

Introducing commercial water heaters 

gas water heaters range in sizes from 30 

with Millivolt technology exclusively from 

to 100 gallons, with firing rates from 

Bradford White. In a nutshell, an external 

32,000 to 720,000 Btu’s, and are available 

in atmospheric, power vented and 

electric source is not required, making 

Millivolt equipped water heaters easier and direct vent models. Electric water heaters 

range in size from 2 to 120 gallons, 

less complicated to install and operate. 

with voltages from 120 to 600 and kilowatts 

from 6 to 54. 

Bradford White MAGNUM Series ® 

commercial water heaters with Millivolt 

Bradford White Canada has an 

technology produce their own energy 

approved UL Bench, which permits us 

from the pilot and 

to reconfigure the wattage input and 

thermopile assembly to 

voltage for any commercial electric 

operate the flue 

water heater. This will allow us to 

damper. But this 

meet any requirement you may have 

self-generated 

for a commercial electric water heater. 

power is not the 

We can supply kilowatt inputs from 6 

only benefit. 

to 54, voltages from 208 to 600 in 

either single or 3-phase. Therefore, 

Millivolt technology 

whatever your requirement is for a 

also incorporates a 

commercial electric water heater, we 

continuous 

can supply it. 

No 

pilot, which 

Bradford White continues to provide 

External 

eliminates the 

quality Aero Series oil-fired water heaters. 

For residential use we offer sizes 

Electric 

nuisance of the 

Source 

“lockout” associated 

from 30 to 50 gallons with GPH inputs 

Required 

with many of today’s 

from .65 to 1.50. The commercial product 

offerings are available from 38 to 100 

electronic ignition systems. 

The Millivolt Seriesgallons 

with GPH inputs of .85 to 5.00. 

We recently introduced our new 

Welcome to the family. 

Multi Flue water heaters in 38, 80 and 

100 gallon sizes. These Multi Flue water 

heaters can fire up to 5.0 GPH with 

recovery rates up to 665 GPH. The 80 

There's more to Bradford White’s MAGNUM Series ® Commercial water heaters. Take a closer look— everything we do 

and 100 gallon Multi Flue water heaters 

has the professional installer in mind. Ask about our complete line of products made exclusively for the professional plumbing trade. are built to ASME Standard. We also 

offer air handlers, storage tanks and oilfired 

pool heaters. 

Mississauga, ON 

www.bradfordwhite.com 

866-690-0961 

www.bradfordwhitecanada.com 

Whatever the water heating needs, 

P R O D U C T S O N L Y F O R P R O F E S S I O N A L S 

Bradford White has the product to meet 

all applications for the plumbing and 

©2004, Bradford White Corporation. All rights reserved. 

heating professional. 



GO CORDLESS WITH 

Bradford White eF Ultra Series water 

heaters achieve remarkable energy 

thermal efficiency ratings as high as 

99.1 per cent.

Copeland Canada 

Look for 

certification in a 

rebuilt compressor 

If it’s not a certified remanufactured 

compressor, how does the contractor 

know what he is getting in a rebuilt 

unit? 

Copeland offers its customers a surefire 

way of knowing. The Certified 

Copeland nameplate with the official 

blue ribbon authentication ensures the 

contractor that he is getting a Certified 

Copeland Compressor. 

What does it mean to be Certified? It 

means your reputation. It means your 

customers are getting the best compressor. 

Certification makes the difference 

because Copeland technology makes 

our compressors better – right up to the 

latest factory specifications for optimum 

reliability and performance! 

Copeland completely disassembles 

every compressor to the bare core. 

Every essential component is tested for 

operational integrity. 

All outdated and discontinued parts 

are replaced – but only with Copeland 

components that meet the company’s 

latest engineering and manufacturing 

guidelines. 

“Inevitably, over 

500 parts are either 

replaced or upgraded to 

that Copeland standard!” 

Inevitably, over 500 parts are either 

replaced or upgraded to that Copeland 

standard! Who else can say that? 

The end result is the most reliable remanufactured 

compressor in the world 

– from the most reliable re-manufacturing 

process on the planet. And it’s 

only from Copeland. 

We know exactly how it will perform 

once it is back online in your customer’s 

system. 

Again, that’s your reputation, too. 

Because you don’t want a system failure, 

or costly customer callbacks, installation 

hassles, and certainly not safety 

issues or anything else. 

There are numerous improvements 

made on all Copeland compressor 

models every year. That includes updated 

specifications as well as enhanced 

parts. Those enhancements come from 

our re-manufacturing process and our 

extensive R&D activity by our engineering 

departments. 

For example, Super K/Discus compressors 

get new suction reed valving, 

stainless steel reeds and positive displacement 

oil pumps. And certain 

Discus models receive Delta reed modifications 

to ensure extended life for 

demanding applications. Can anyone 

else say that? 

Every Copeland remanufactured compressor is put through a stringent test program. 

We put the pressure on 

so you’ll keep your cool. 

Certified Copeland compressors undergo a rigorous 

pressurized “burst test” to ensure they meet, and even 

exceed, UL standards. “Burst tests” are our way of guaranteeing 

you and your consumer receive the best service 

compressor available. It’s also one of the reasons why 

Copeland is a global leader of the HVAC industry. 

So relax – our “burst tests” ensure Copeland compressors won’t 

melt under pressure. 

Give Copeland your toughest test. We’re built to take it. 

Certified Copeland compressors are only available at Copeland Primesource Wholesalers. 

www.copeland-corp.com • 145 Sherwood Drive • Brantford, Ontario N3T 5S7 • 519.756.6157 


Decor Grates Inc. 

Make vents a 

style statement 

Heating contractors and homebuilders 

miss a great opportunity 

to make a quality statement to 

their customers when they throw just 

any register over their supply and return 

vents. They should be thinking of how 

they can properly finish the job with 

decorative grates …jewels for the floor. 

“Consumers are always looking for 

decorative ideas for their homes – and 

decorative floor registers are one visible 

but often overlooked item that can 

enhance every room in their homes,” 

suggests Ralph Oosterhuis, president of 

Decor Grates Inc., North York, Ont. 

“Our marketing research had determined, 

back in the late 1980’s, that consumers 

wanted more than painted 

metal or chromed registers. They wanted 

choice, in materials, in finishes, 

styles, sizes and pricing to match their 

own specific decor,” he reported. 

“Decorative floor registers had come 

of age in the consumers’ mind at that 

time,” he stated. 

“Decor Grates has provided the retail 

Your Decorative Partner in Flooring, 

Decor and Plumbing. 

The black cast iron look is popular 

with homeowners. 

market and consumers with the broadest 

range of choice since 1988. But the 

HVAC market, which has the initial 

contact with the customer, both in new 

homes and in retrofits and renovations, 

has the opportunity to take back a large 

share of this market… if they want to,” 

said Oosterhuis. 

“How else can a heating or ventilation 

contractor enhance what they do – 

and what is mostly hidden – their duct 

system? You want to impress on the 

consumers’ mind your high quality 

installation with a quality stylish register 

over the very visible floor vents in 

every room. 

“Homeowners want more than a close 

colour match on metal or plastic. They 

want a wood style to match their wood 

floors, or a solid cast brass floor register 

with a high luster finish for a luxury 

home. Those are just two of many examples 

we offer that can add a style statement 

to any floor vent,” he said. 

For the HVAC contractor to be able 

to meet their customers’ decorative 

requests, HVAC wholesalers must realize 

this can be a high volume product 

for both of them. By stocking a range of 

registers, they can best serve both the 

volume new construction sector and 

the varied decorator needs of the renovation-replacement 

markets, reported 

Ray Gatt, vice president, HVAC sales. 

Decor Grates provides merchandiser 

displays to help wholesalers show the 

choices to their customers. The shipping 

cartons convert to tabletop displays. A 

two-foot wide wire merchandiser is 

available for a compact floor display. 

Over the years, Decor Grates has 

developed an extensive data bank on the 

geographical distribution of sizes 

required across North America and the 

decorating habits of consumers. The 

company now offers floor, wall and ceiling 

registers, grilles and air returns 

made of solid brass or aluminum, solid 

Help the customer match registers to 

the floor finish… and improve your 

profit margin. 

hard woods, pre-finished steel in brass, 

chrome, antique brass and brushed 

pewter, powder-coated steel and 20 different 

colours of plastic. Decor’s range 

now is 14 different sizes, including 15 

and 18-inch oak baseboard registers, and 

nine decorative designs in more than 30 

colours and finishes, Gatt explained. 

The plastic deflector floor registers, for 

example, feature slanted deflectors for 

better airflow and diffusion into the 

room. All models include a damper box 

for easy shutoff for partial or 100% closure 

and thick crossbeams for added stren- 

Creates 

gth. They also include indentations where 

Strong Impulse 

holes can be added for ceiling installation. 

The Premium registers are of solid 

cast brass and aluminum with scroll, 

Sales 

geometric or contemporary slotted designs, 

including a slightly arched style. 

Quality Assortment Packaging Merchandising 

They feature a high luster, brushed satin 

and other finishes and a protective lacquer 

coating. The Classic line of plated 

and painted finishes now features a 

black cast iron look, which is very popular 

with today’s consumers. 

As of last year, Decor Grates relocated 

to its very efficient and renovated 

head office and distribution center in 

“Grate” Pricing 

North York, where they have consolidated 

all their products under one roof 

with plenty room for expansion. 



Flexible Eutectic 

You have to love a boiler 

you can beat up on 

Throw thermal shock at a De 

Dietrich boiler and with 30% higher 

elasticity in the eutectic cast iron 

than standard rigid cast iron, it just 

shrugs it off. 

■ Low water condition, by far the most 

common failure in boiler operation? 

The homogeneous cast iron maintains 

its structural integrity. 

■ Down time for maintenance? What’s 

going to go wrong? It doesn’t have any 

moving parts. The doors do swing open 

fully. However, you should brush the 

flueways from time-to-time, and the 

baffles are removable to clean, too. 

■ All the material in the boiler construction 

is the same, so it contracts and 

expands together — in balance. It’s the 

only boiler assembled on an underframe 

like a rail to allow the boiler to 

expand and contract evenly. It’s another 

innovation from a French manufacturer 

that started back in 1684. 

■ Corrosion? The eutectic cast iron 

more than meets the highest standard 

for resistance to pitting, thinning and 

other corrosion. 

■ De Dietrich boilers are designed to 

have some condensation at low temperatures 

– but that water flows into the 

firebox where it is vapourized. No harm 

done and no need for a drain. 

Simplifies RFH systems 

You can also love a boiler that makes infloor 

heating systems much simpler to 

design and install. First, you need 

equipment that can withstand temperatures 

as low as 105°F without damage. 

Most boilers manufactured today 

require three-way valves and pumps to 

blend the return water back up to 130- 

140°F to protect them from damage. 

However, a De Dietrich system operates 

as if it was a three-way valve. There 

is no low temperature problem so the 

system temperature can be reduced right 

at the boiler inlet and be controlled 

down to 105°F, or lower on the outlet. 

When the boiler is tied into vertical 

fan coils or a radiant floor heating 

(RFH) system, a supply temperature of 

140°F is all that is required. At this temperature, 

DHW can also be supplied, 

through a heat exchanger, from the 

main heating loop. 

Officials at the Waterloo Region District School Board are pleased with their new 

De Dietrich boilers. 

greater versatility and flexibility in 

applying these boilers to all types of 

institutional-commercial-industrial 

(ICI) hot water heating systems. 

You will want to replace existing boilers 

with a De Dietrich where you can apply 

the same run-through as before. Why 

change it for a higher installed cost? And 

you can apply a building management 

system to its operation to bring the temperature 

down to meet actual demand or 

move it up to a blend of 130-140°F. 

When designing a system, you 

will like the choice of five brands of North 

American burners: Pendell/ FuelMaster, 

Riello, Weishaupt, Power Flame and 

Gordon Piatt/GP Combustion. And for 

customers that want very low levels of 

combustion emissions, there are European 

burners that integrate well with the 

large firebox to bring NOx, CO and CO2 

levels well down, for example. 

Regional assistance close 

And you can get all the design and technical 

assistance from manufacturer’s 

reps you know, nine across Canada: 

Bruce Sutherland in the Atlantic; 

S.E.R.L. Inc. in Quebec; Applied Engineering 

Systems in Greater Toronto; 

Waterloo Mfg. in southwestern Ontario; 

C.K. Howard in northern Ontario; 

Airtech Sales in eastern Ontario; 

Central Boiler Supply in Manitoba- 

Saskatchewan; Westcan HVAC Sales in 

Southern Alberta, Farrell Engineering 

in Northern Alberta and Cadillac 

Agencies in British Columbia. 

Why would I buy a 

DeDietrich Boiler? 

Quality, Shock Resistant, Low 

Maintenance and Energy Savings. 

Simply The Best! 

What our customers are saying: 

Waterloo Region District School Board 

“We at the W.R.D.S.B. have been using De Dietrich boilers for the last 

6 or 7 years and have had excellent results with them.We are using 

them to replace single marine boilers with two De Dietrich boilers. 

With these boilers we have reduced our utility costs and drastically 

reduced our boiler service.There is no expensive repairs such as retubing 

and tube sheets with these boilers and no expensive 

parts.Parts are available at the local wholesalers. 

We have had great support from the distributor when it comes to 

replacing existing boilers.We are also pleased with the efficiency we 

are achieving with these boilers and the ability to run lower water 

temperatures through our energy management systems thus allowing 

us to save even more money. 

We have approximately 35 of these boilers installed at this time 

and will continue to use them in the future.” 

Leo Smith, Foreman H.V.A.C. 

Efficiencies reach 85.2% 

You will also love this boiler for its 

operating efficiency to strict testing 

under CSA 4.9-2000 standards. 

Approved by ULC to an average efficiency 

rating of 85.2% at high-fire 

www.dedietrich-canada.com 

across the models available (from 170 to 

6,206 MBH) and with low modulated 

temperatures, energy savings quickly Flexible Eutectic Boilers 

add up over the 30-year life of a De 

P.O. Box 1763 

Tel: 1 519 348-8200 

Dietrich boiler. 

Mitchell, Ontario N0K 1N0 

1 800 943-6275 

You will also like the fact that working 

E-mail tom.turner@ezlink.on.ca 

Fax: 519 348-8404 

pressures range from 59 to 75 psi, depending 

on the model selected. That gives you 



Honeywell Genetron 

Technology Lets AC Industry 

Avoid Refrigerant Chaos 

The reduction in availability of R-22 

due to Environment Canada regulations 

has many in the HVAC trade 

asking, “What’s going to replace R-22?” 

For air-conditioning contractors, 

there has been fear that they might face 

the same “refrigerant chaos” faced by 

refrigeration technicians when R-12 

was phased out. The phaseout of R-12 

resulted in dozens of replacement products 

with competing, and sometimes 

misleading claims about performance, 

reliability and safety. Many refrigeration 

engineers still find themselves toting 

around several different R-12 

replacement refrigerants to be able to 

service the different systems they run in 

to each day. 

Someone Put a Cap on R-22? 

The widespread introduction of central 

air conditioning systems using R- 

410A refrigerant by the major manufacturers 

has made life for HVAC dealers 

appear to have been given a clear message 

by manufacturers that they only 

need to stock two refrigerants on their 

truck to carry them through the phaseout: 

R-22 for servicing R-22 systems, 

and R-410A for installing and servicing 

R-410A systems. 

Some dealers have asked “Why R- 

410A? Why not a replacement that acts 

more like R-22?” Testing has shown that 

although R-22s “drop-in” and “direct” 

replacements are designed to mimic R- 

22, they typically suffer from losses in 

Beginning January 2004, Environment Canada will implement a “cap” on the amount of HCFC 

that can be either manufactured or imported in Canada. Yet the demand for R-22 could continue 

to increase due to higher residential SEER requirements. 

If you service, manage, or specify air-conditioning systems we invite you to learn more about the 

quiet operation and outstanding reliability of systems charged with R-410A... because you can teach 

an old dog a new trick. 

St. Lawrence Chemical 

Exclusive distributor of Genetron refrigerants in Canada 

Ontario and Western Canada Tel: (416) 243-9615 Fax: (416) 243-9731 

Quebec and the Maritime Provinces Tel: (514) 457-3628 Fax: (514) 457-9773 

capacity, efficiency and oil return to the 

compressor compared to R-22. 

Invented by Honeywell, R-410A represents 

an advancement in refrigerant 

technology with several themophysical 

properties that improve on the performance 

of R-22 in new equipment. Various 

HVAC manufacturers have taken advantage 

of the superior properties of R- 

410A in different ways, by making systems 

that are smaller, quieter, or even 

more reliable than their R-22 versions. 

There are now millions of R-410A air 

conditioners running around the world, 

and the proven safety and reliability of 

these systems has allowed R-410A to 

become the new global standard. 

Many HVAC dealers have found that 

consumers are typically unaware of the 

phaseout of R-22, which is why 

Honeywell launched the consumer website 

www.410A.com earlier this year. 

For more information on R-410A 

systems, tools, and Genetron AZ-20 R- 

410A service refrigerant, Honeywell 

recommends that technicians contact 

their preferred equipment manufacturer 

and Genetron refrigerant wholesaler. 

St. Lawrence Chemical 

Exclusive distributor of Genetron 

refrigerants in Canada 

Ontario and Western Canada Tel: (416) 

243-9615 Fax: (416) 243-9731 

Quebec and the Maritime Provinces Tel: 

(514) 457-3628 Fax: (514) 457-9773 

Find us at genetron.com 



ISH NORTH AMERICA 2004 

ISH NORTH AMERICA 2004 Comes To Boston 

The 3rd edition of ISH North tracks: Kitchen & Bath, Plumbing, formative program showcases the most trends and regulations. Over 1,000 

America is scheduled to take place HVAC, Hydronics, Radiant Heating, prominent speakers in the corresponding 

industries and draw crowds eager October 14-16, 2004 in scenic Boston, 

people are expected to take part in the 

October 14-16, 2004 in Boston, 

exciting seven-track seminar program. 

Massachusetts. It is the only consolidated 

trade show incorporating prodevant 

and diverse topics as mold, code 

Schedule sessions will include such relucts 

and services in Kitchen & Bath, 

updates, Legionnaires disease, employee 

motivation and much more. 

Plumbing, PVF, Heating and Air 

Conditioning in an expansive hall of 

For more information about the 

over 250,000 square feet of exhibit 

consolidated trade show for Kitchen & 

space at the brand new Boston 

Bath, Plumbing, PVF, Heating and Air 

Convention and Exhibition Center on 

Conditioning, visit www.ish-na.com. 

the South Boston waterfront. With 

ISH North America 2004 will take 

over 500 exhibiting companies and 

place in the brand new Boston Convention 

and Exhibition Center on 

nearly 15,000 attendees ISH North 

America is the place for contractors, Business Management & Marketing, 

wholesalers, engineers, architects, and Environmental Systems. This in- 

to learn about the issues, solutions, Massachusetts. 

designers, and facility managers to 

meet the product manufacturers they 

need to see in one convenient location. 

Trade show consolidation has been 

the starting premise and mission for 

ISH North America. Currently the 

show is a cooperative effort of four 

prominent associations, American 

Supply Association (ASA), Canadian 

Institute of Plumbing & Heating 

(CIPH), Radiant Panel Association 

(RPA) and Plumbing-Heating-Cooling 

Contractors - National Association 

(PHCC), along with international 

trade show organizer, Messe Frankfurt. 

The 2003 event was proud to include a 

number of additional industry leading 

sponsor associations such as the 

Plumbing Contractors of America 

(PCA), Construction Contractors’ 

Alliance (CCA), American Backflow 

Prevention Association (ABPA), Refrigeration 

Service Engineers Society 

(RSES), The PVF Roundtable, and 

many more. As the only show committed 

to complete trade show consolidation, 

ISH North America partners continue 

their concerted effort toward 

meeting that goal. 

Numerous on-site events are held at 

ISH North America to enhance the 

attendee experience. The New Product 

Showcase allows exhibiting companies 

the opportunity to display their new 

product offerings in a featured location 

on the exhibit hall floor. In 2003 

almost 100 new products where introduced 

in eight categories: Kitchen & 

Bath, Plumbing & Piping, Heating & 

Ventilation, Software & Electronic 

Equipment, Industrial Products, Tools 

& Equipment, Air Conditioning/Refrigeration 

and Hydronic Heating. For 

2004, awards will be presented in each 

of the product categories and a best 

overall product award will honor 

deserving companies innovative submissions. 

Another highly anticipated 

event is PHCC’s International Apprenticeship 

Contest. The contest drew 

record-breaking participation in 2003 

and looks to exceed that for the 

upcoming show. Plumbing apprentices 

from all over the world gather to compete 

for scholarships and recognition. 

A comprehensive seminar program 

is a major complement to the trade 

show. The educational component is 

arranged into seven industry specific 



Kamco Products 

We’ve got you covered 

Since 1996, Kamco Products has been dedicated to 

providing our customers with superior quality 

products that cover all their installation needs. 

As the leading manufacturer of polyethylene coated 

copper tubing in North America, Kamco’s customerdriven 

focus ensures that quality, service and innovation 

are at the center of our business. We are devoted 

to simplifying product installations, improving customer 

safety, and protecting the environment through 

the products we provide. 

Kamco’s family of products help make your installations 

run more smoothly and efficiently. Our polyethylene 

coated copper tubing is flexible, easy to join, and 

uses standard flare fittings. The factory coating brings 

you added corrosion protection and peace of mind with 

continuous line markings that clearly identify tube contents, 

ASTM specification, size and lot number. 

To complement our lines of tubing, we offer several 

accessories including a custom termination flange, 

spring benders, PVC tape, heat shrink kits and a deburring 

tool. 

Customer Driven Quality. 

Customer Driven Service. 

Customer Driven Innovation. 

For Natural Gas and LP/Gas Lines 

Gas-Tec® is yellow coated copper tubing and can be 

used for both above and below ground installations. 

Gas-Tec tubing is flexible, easy to install and provides 

clearer identification of tube contents. Kamco also 

offers Gas-Pro, an inner tin-lined coated copper tubing 

that allows it to be installed in areas that do not 

permit the use of bare copper due to concerns of excessive 

sulfur in the gas. 

For Fuel Oil Transfer Lines 

Oil Pro-Tec is coated orange and is designed to protect 

both the environment from oil contaminants and 

the copper tubing from corrosion. It features special 

grooves between the coating and the copper that assist 

with leak detection should a copper failure occur. For 

special application installations, where additional physical 

protection is required, we have developed Pro-Tec 

Plus an outer sleeved coated copper tubing. 

For Potable Water Lines 

Aqua Shield provides added corrosion protection 

and is available in many sizes, allowing it be used for 

Kamco offers a full-line of coated copper tubing 

and accessories. 

both plumbing and municipal applications. 

For plumbing applications, the tubing can be directburied 

underground and also run through concrete 

slabs. It is available in both blue for cold water and red 

for hot and eliminates on-site sleeving in many areas. 

For municipal applications, straight lengths are available 

and it can be used alone or in conjunction with 

cathodic protection to increase the life of the tubing. 

A Customer-Driven Company 

At Kamco, our goal is to cover all of your installation 

needs. We want to hear about them. And we want to 

meet those needs. We have a responsive customer 

service team anxious to hear how we can make your 

next installation easier and hassle free. In fact, we are 

proud to say that every product we manufacture was 

inspired by customer feedback. 

We encourage you to call us today at 1.800.891.0800. 

Shield Gas Lines from 

Aggressive Soil Conditions 

Get added corrosion protection with Gas-Tec ® , 

a polyethylene coated copper tubing from 

Kamco. The factory coating allows you to 

carry only one inventory for both above and 

below ground installations, and provides clear 

identification of tube contents. Gas-Tec’s 

continuous line-marking indicates ASTM 

specification and lot number, enabling 

the tube to be traced back to the origin 

of manufacture. Gas-Tec is flexible, 

lightweight and compatible with 

standard flare fittings. 

And if that doesn’t make your next installation 

easy enough, Kamco has a dedicated 

customer service team available for any 

technical questions, concerns or comments. 

Quality tubing. Quality service. Call Kamco. 

www.kamcoproducts.com TOLL FREE 1.800.891.0800 



KeepRite Refrigeration - The Right Choice For The Refrigeration Professional 

New and Improved 

"KLV" Unit Coolers Feature 

Wider Capacity Range and 

Improved Energy Efficiency 

KeepRite Refrigeration's redesigned 

KLV Low Velocity Unit Cooler offers a 

wider capacity range and improved 

energy efficiency. 

Designed for 35°F rooms and higher, 

the KLV allows for positive low air 

movement and even temperatures 

throughout the refrigerated space, while 

maintaining desired humidity conditions. 

KLV units feature a cleanable, durable 

textured aluminum cabinet, corrosion 

resistant fasteners, low speed plug-in 

motor/fan assemblies and a positive 

sloped drain pan assembly. These units 

are ideal for use in cutting, aging, 

packaging and storage rooms, dough 

retarding rooms, floral boxes, meat and 

fish coolers and prep. rooms. 

New "KV"-Series Condensing Units join the 

KeepRite Refrigeration family of products 

The New KVS/KVD features single or dual compressor(s) and a 

vertical discharge air-cooled condenser that is suitable for large walk-in 

coolers and freezers, blast freezers, warehouse applications and air 

conditioned spaces where roof mounted condensers are most practical. 

Featuring a standard semi-hermetic compressor, the unit is also 

available with hermetic, scroll, or screw compressors along with two-stage 

and parallel piped options. 

Condenser cores feature our 

unique "THERMOSPAN TM " coil 

and consist of a sub-cooling circuit 

constructed of tubing designed to 

produce lower refrigerant charge, 

increased compressor reliability and 

lower energy costs. 

The KV-Line meets all application needs from 

15 to 100 Hp (high and medium temperature) and 

10 to 80 Hp (low temperature). A wide range of factory-installed options 

are available for specialized applications. 

KeepRite Refrigeration “KVC” Air Cooled Condensers 

Designed for refrigeration or air conditioning duty, the KVC air-cooled 

condenser is available in sizes ranging from 11 to 206 nominal tons THR, for 

use with refrigerants R12, R22, R502, R134a, R404A, R407A, R407B, 

R407C and R507. 

Constructed of heavy gauge galvanized steel, the cabinet features zinc 

plated huck bolt assembly, individually baffled fan sections, clean out panels, 

heavy gauge galvanized steel motor mounts and quiet 850 RPM low speed 

fan motors. 

Construction features include 3/8" or 1/2" O.D. copper tube, mechanically 

expanded on to aluminum fins, and the THERMOSPAN TM 

coil design that effectively eliminates tube 

failure on tube sheets. 

Single fan width models (up to 

6 fans long) and double fan width 

models (total 12 fan models) are 

available with 1 Hp 850 RPM 

(standard) or optional 1/2 Hp 550 

RPM or 2 Hp 1140 RPM motors. 

A wide variety of fan cycling control 

and tube circuiting options are offered to suit all 

specification requirements. Optional fin materials and 

spacing also available. 

KeepRite Refrigeration's 

Most Popular Unit Cooler 

is a Proven Performer 

Designed for maximum performance 

and dependability, the KUC is a mainstay 

in the KeepRite Refrigeration family of 

products, boasting years of reliable 

service in demanding environments. 

The KUC unit cooler features flush to 

ceiling textured aluminum cabinet, 

stainless steel and nylon hardware, quick 

disconnect shaded pole fan motors, high 

density polyethylene fan guards with 

built in throw boosters and a pre-formed 

reversible drain pan. Storage space is 

optimized by the compact, slim profile, 

which provides uniform air distribution 

through the coil for optimal heat transfer 

performance. 

Available in air, electric and hot gas 

defrost models for -30°F and above room 

temperatures, ranging in capacity from 

4,100 to 30,600 BTUH at 10°F TD. 

Optional fin spacing, materials and 

coatings, PSC motors, and painted 

cabinet are available. 

"Point And Click" KeepRite 

Refrigeration is on line 

KeepRite Refrigeration's website is 

ready to service customers 24 hours a 

day, seven days a week. 

The web site includes information on 

the company; product listings, free 

software, contact information, warranty 

etc. and is accessible to browsers around 

the world. 

A complete library of product 

literature and technical specifications can 

be viewed, downloaded or printed. 


Performance, 

Reliability, 

Value, 

by 

Design 

Introducing KE-Line Semi-Hermetic 

Condensing Units. 

Our newest condensing unit line is another example 

of how our mix of experience, state-of-the-art 

technology and engineering ingenuity results in an 

exceptional product that delivers performance, 

reliability and value. 

KE Line models range in capacity from 3 to 7.5 HP for 

outdoor applications, and are equipped with an optimized 

condenser design utilizing the most efficient enhanced tubing. 

The open front design affords easy access and serviceability, 

while the spacious control panel allows ample room for 

installing optional components. 

Options include a new electronic 

defrost time clock, an electronic fan speed 

controller, plus many more factoryinstalled 

accessories to customize your 

package. 

Like every product we build, the 

KE-Line condensing unit delivers the 

quality our customers have come to 

expect, along with the options they 

demand for their specialized 

applications. 

For more information, visit www.k-rp.com 

or call us at 1-800-463-9517 

The Right Choice For 

The Refrigeration 

Professional 

© 2004 National Refrigeration & Air Conditioning Canada Corp.

Madok Manufacturing 

Meeting the customer’s needs 

Simple formula proves a successful recipe 

Madok Manufacturing Limited of 

Brantford, Ont. has found success, 

in large part, through its 

• 

ability to respond to the needs of its 

customers, reports company president 

Allan Antcliffe, P.Eng. 

In a nutshell, the company’s formula 

revolves around its ability to provide 

high quality heat transfer coils which are 

custom-designed to the specific application, 

competitively priced and delivered 

fast and on time – every time, he added. 

Incorporated in 1975, Madok is a 

Canadian manufacturer of custom designed 

copper tube/aluminum plate-fin 

heat transfer coils and has been licensed 

to distribute and apply Heresite(r) protective 

coatings in Canada since 1987. 

“Our early growth was based on our 

ability to supply ‘exact’ replacements, 

within very short lead times, for heating 

and cooling coils which had failed due 

to freezing, corrosion or other causes. 

While rapid delivery of replacement 

coils remains an important part of our 

business, we supply many new coil 

applications as well,” Antcliffe reports. 

Madok currently supplies: 

Booster coils 

Fluid (cooling and heating) coils 

Standard steam coils 

• Evaporator coils 

Condenser/heat reclaim coils 

• Special coils 

Standard lead time is four weeks, 

with a one-week ‘fast delivery’ option 

normally available. 

The addition of Heresite protective 

coatings was a logical extension of the 

coil business. Heresite prolongs the life 

of heating and cooling coils, air/fume 

handling equipment and other components 

that must be installed in a corrosive 

atmosphere, including salt water, 

Antcliffe explained. 

While Heresite coating can be 

applied to Madok products, the majority 

of the company’s coating business is 

applied to coils and other components – 

including complete units – supplied by 

customers across Canada. 

Madok will showcase its line of heat 

transfer coils and Heresite coatings at 

CMX 2004 in Toronto March 25-27. “As 

a small business with no outside sales 

force and a limited travel budget, the 

CMX show provides an opportunity for 

face-to-face meetings with many current 

and potential customers whom we 

would otherwise only communicate 

with by telephone or fax,” reports 

Antcliffe. 

The company has established a web 

site at www.madok.com and is seeing an 

increasing percentage of business communications 

by e-mail. 

Like any successful company, those 

individuals who deal with customers on 

a day-to-day basis play a major role. 

They include: Antcliffe, a mechanical 

engineer and 27-year veteran of the 

HVAC/R industry. He joined Madok in 

1994 after 17 years with KeepRite and 

purchased the company in 1996. 

Randy Catherwood, inside sales, joined 

Madok in 1983 and is best able to discuss 

how Madok’s coil-making capabilities 

can match customer requirements. 

Frank Hignell, inside sales, is also a Keep- 

Heat Transfer Coils & 

Corrosion Protection Coatings 

The Madok team, from left, Randy 

Catherwood, Allan Antcliffe and 

Frank Hignell. 

Rite veteran. He joined Madok in 1994 and 

is primarily involved with custom products, 

including heating/cooling coils. 

Success also means support for the 

industry as a whole. Madok contributes 

to ASHRAE research at the ‘Investor’ 

level. Antcliffe is currently president of 

the Brantford chapter of RSES and has 

been a speaker at the organization’s 

national conferences in the past. The 

company is the founder and ongoing 

sponsor of the Irvin M. Bodine Memorial 

Award presented annually to the 

individual achieving the highest RSES 

certificate examination mark (for CM 

designation) during the previous year. 

What does the future hold for this 

small manufacturer? In 2004 and 

beyond Madok Manufacturing will 

pursue new markets and customers for 

its current products, look at new heat 

transfer surfaces and equipment necessary 

to expand its line, and expand its 

manufacturing capability to meet growing 

customer needs. 

■ New Coil Applications 

■ Exact Coil Replacements 

■ Rapid Delivery 

■ Heresite Protective Coatings 

Madok Manufacturing is the 

Canadian licencee for 

Heresite Protective Coatings Inc. 

Manitowoc, WI 

MANUFACTURING LIMITED 

50 Morrell St., Brantford, Ontario N3T 4J5 

Tel (519) 756-5760 Fax (519) 756-5768 

mail@madok.com www.madok.com 



MITS MEANS THE BEST! 

Specializing in unconventional climate controlled environmental needs. No ductwork? No problem! 

Economical, efficent, flexible, versatile, quiet climate control for those unique applications. 

Fresh Air IAQ 

Available in 5, 7.5 & 10 tons 

With multiple indoor units 

Now Available For Light 

Residential & Commercial Application 

LOSSNAY 

Fresh Air IAQ 

CITY MULTI 

by 

Mr. Slim "M" Series 

Ductless Air Conditioning 

and Heat Pumps from 9000 

to 24000 BTU/h's 

Mr. Slim "P" Series 

from 1 to 3.5 ton capacity in 

various configurations. 

Ceiling and wall mounted 

Mitsubishi Electric 

Diamond Air with Lossnay® core 

Energy Recovery Ventilators 

Water Source Air Conditioners 

and Heat Pumps 

BARD Horizontal Discharge 

Air Conditioning Units 

See us at CMX 2004 

Booth# 1822, 1824, 1826 


City Multi ® Variable Refrigerant Flow Hvac Systems 

The HVAC Division of Mitsubishi 

Electric Sales Canada, Inc., 

headquartered in Markham, Ont., 

has launched its new CITY 

MULTI® series. This is a variable 

refrigerant flow zoning (VRFZ) 

system featuring inverter 

compressor technology and 

simultaneous cooling and heating, 

according to Anton Wolmarans, 

General Manager HVAC Division. 

Mitsubishi Electric has been 

manufacturing CITY MULTI 

VRFZ systems for nearly 20 

years," said Anton. "For hospitals, 

multi-level office buildings and 

hotels around the world, this 

technology has proven to be more 

energy efficient and provides a 

higher degree of comfort than 

traditional systems currently on the 

market in Canada. 

"CITY MULTI VRFZ systems are 

ideal for various applications 

because they allow building 

owners to provide each individual 

space with its own personalized, 

zoned comfort system and realize 

energy savings in the process," 

Anton added. 

The key to comfort, he explained, 

is Mitsubishi Electric's inverter 

technology, which includes a 

variable speed compressor for 

precise comfort control. The 

inverter technology varies the 

speed of the compressor to deliver 

the exact amount of cooling or 

heating demanded by each zone. In 

fact, the layout of CITY MULTI 

VRFZ systems allows users to cool 

and/or heat only the spaces 

occupied, while saving valuable 

resources that would otherwise be 

wasted by conditioning air in 

unoccupied spaces. 

This unique zoning characteristic 

maintains a constant and 

comfortable indoor environment. 

The CITY MULTI VRFZ system is 

a fully integrated system with the 

MELANS DDC control system 

tying together the outdoor unit, the 

branch circuit (BC) controller, the 

indoor units, and the remote and 

central controllers. MELANS 

stands for Mitsubishi Electric Air 

Conditioning Network System. 

Gateway units are also available 

for use with industry leading BMS 

systems. 

Four different Series CITY MULTI 

systems are offered: 

The S-Series: For large homes and 

small offices an 50,000 BTU 

condensing unit with up to 8 

connectable indoor units are 

available. 

The Y-Series: For larger offices 

and commercial applications an 

80,000 BTU condensing unit with 

up to 13 connectable indoor units and 

a 100,000 BTU condensing unit 

with up to16 connectable indoor units 

available. 

R2 Series: Allows for heat 

recovery and simultaneous cooling 

and heating operation of connected 

indoor units, an 80,000 Btu/h unit 

with up to 15 connectable indoor 

units; or a 100,000 Btu/h unit with 

up to 16 connectable indoor units 

are available. 

Wr2 Water Cooled Series: 

Allows simultaneous cooling and 

heating operation of connected 

indoor units, an 80,000 Btu/h unit 

with up to 15 connectable indoor 

units; or a 100,000 Btu/h unit with 

up to 16 connectable indoor units 

are available. Double heat recovery 

is made possible in both the 

refrigerant and the Water Circuit 

with the Wr2 

All systems can use ducted or 

ductless indoor units. 

Each indoor unit has a linear 

electronic expansion valve that 

enables the indoor units to operate 

with variable capacity, adding to 

the overall system efficiency. 

Multiple controller options for 

remote or central operation of the 

individual indoor units or the 

entire system are also offered. 

S-SERIES 

The Complete Solution............ 

Connect up tp 8 Indoor units to 1 outdoor unit. 

Individual indoor unit zone control. 

Inverter compressor control technology. 

Compressor Capacity control 8% to 108%. 

Indoor Capacity Control 25% to 100% by LEV. 

Network controls included. 

Easy Installation, only 2 small diameter pipes. 

Quietest operation. 

Fresh Air can be Supplied to indoor unit mixing chamber. 

ERV and HRV compatible. 

Air-condition areas that are impossible to reach 

with other systems. 

S-Series 

Outdoor Unit 

Fresh Air Supply 

Small Diameter 

Duct 

Energy Recovery 

Ventilator 

Exhaust Air 

Small Diameter 

Duct 

Refrigerant Pipes 

Indoor Units 

(Ducted and/or Ductless) 

Under Floor Radiant Heat 

Electronic 

Environments 

According to Anton, heat recovery 

and simultaneous cooling and 

heating operation is made possible 

when using the R2 and Wr2 

systems through the use of the BC 

controller, which redirects 

refrigerant flow between the 

indoor units and the outdoor unit. 

"We've taken Mitsubishi Electric's 

microchip technology expertise 

and applied it to the HVAC needs 

of Canadian buildings, " said 

Anton. "The solution is a smarter, 

more efficient cooling and heating 

system for today's indoor 

environments and be sure to see it 

at CMX 2004." 

Air-conditioning Systems 

City Multi S-Series 

The Air-Conditioning And Fresh 

Air Solution For Buildings With 

Radiant Floor Heating Systems. 

Underfloor radiant heating products have 

been an ever-growing force in the highend 

custom home market. The economics 

of the product, as well as it’s flexibility in 

applications, have helped increase 

demand for this heating technology. These 

systems are quiet, reliable and create the 

most comfortable environments 

imaginable. 

Homes with underfloor radiant heating 

systems typically do not have central 

forced-air heating systems with duct work 

that carries air to rooms throughout the 

house. 

This creates special considerations when 

selecting an air-conditioning system that 

will create the same reliability,comfort 

and quiet operation as the underfloor 

radiant heating system. 

Fortunately, Mitsubishi Electric has the 

answer, the City Multi S-Series Air- 

Conditioning System. 

See us at CMX 2004, Booths# 1821/23/25/27 



Moen Inc. 

High tech faucet 

has low tech appeal 

Aunique marriage of form and function, 

Moen’s new Aberdeen pulldown 

kitchen faucet offers classic 

beauty with smart design solutions. 

Easy to install, and even easier to use, 

the Aberdeen meets all the requirements 

of today’s busy kitchen faucet. 

The Aberdeen kitchen faucet’s unique 

features include a one-of-a-kind pause 

button, allowing the user to interrupt 

the flow of water, and a single-button 

activation spray that instantly changes 

the water stream from aerated to spray. 

Filling a vase on the countertop is a 

breeze – the pulldown hose can reach 

outside the sink and the pause button 

allows the user to direct water only 

where it is wanted. 

“Today, style-savvy homeowners 

crave traditional styling combined with 

modern functionality, like a higher and 

slightly longer spout to allow for better 

clearance when washing dishes or filling 

large pots,” says Ted Harrison, director 

of marketing for Moen Canada. 

“Aberdeen’s high arc spout and 

ergonomically-designed pulldown hose 

offer the features that more and more of 

our customers are looking for,” 

Plumbers and do-it-yourselfers will 

appreciate Aberdeen’s ease of installation. 

The new Hydrolock installation 

system, patented by ITT Industries and 

featured on all Moen pull-out and pulldown 

kitchen faucets, snaps together 

with a telltale “click” so the installer 

knows the connection is secure. 

“The Hydrolock system is already 

used in the automotive industry to connect 

fuel lines,” says Harrison. “The 

quick-connect system allows for easier 

and faster faucet installation and removal, 

reduces labor, eliminates the possibility 

of cross-threading during installation, 

and eliminates the need to use tools 

to attach the water line to the faucet.” 

Homeowners who prefer the traditional 

look of a two-handle faucet, but 

demand the functionality of a pulldown 

faucet, now have a unique style 

choice. Aberdeen is available in the twohandle 

and single-handle styles, with an 

optional coordinating soap/lotion dispenser. 

The Aberdeen is also available in a 

variety of eye-catching finishes that easily 

fit into today’s popular design 

themes, including: Chrome, Glacier, 

Chrome/LifeShine® Polished Brass 

Accents, LifeShine Stainless, and 

LifeShine Copper. LifeShine finishes are 

guaranteed not to tarnish, corrode or 

discolor. With LifeShine, consumers can 

expect long-lasting beauty, year after 

year, and faucets that are easy to clean 

and maintain. 

Like all Moen faucets, Aberdeen 

faucets contain Moen’s patented onepiece 

washerless cartridge, which means 

no washers, springs or discs — the most 

common causes of annoying drips. The 

self-contained unit has fewer parts, 

meaning greater reliability and worryfree 

performance, year after year. 

For more information about Moen’s 

new Aberdeen line of faucets and the 

new Hydrolock quick-installation system, 

visit www.moen.com or call 1-800- 

465-6130. 

Moen Inc. (www.moen.com) is 

Canada’s leading brand of faucets for 

the new home construction, renovation, 

repair and replacement markets. 


Moen’s new Aberdeen pulldown 

kitchen faucet offers classic looks 

with features that appeal to today’s 

homeowner. 

Moen Inc. is one of the world’s largest 

producers of residential and commercial 

plumbing products and the leading 

brand of faucets in North America. 

Moen Inc. is part of the Fortune Brands 

Home and Hardware group of Fortune 

Brands, Inc. (NYSE:FO), an international 

consumer products company 

with headquarters in Lincolnshire, IL. 

Watch for 

Performaction 

Plumbing & HVAC 

Product News 

French language 

publication with 

your May/June 

issue of 

Palais des congrès : 

un point tournant en construction au Québec 

The Official Publication 

of MEET 2004 

Mécanex – Climatex 2003 


MTP Instruments 

Innovative test instruments 

An innovative temperature logger is 

among the new measurement 

devices MTP Instruments will display 

at CMX 2004. 

The PROVA 69 Portable Temperature 

Logger stands out because of its 

small size and user friendly interface. 

Temperature loggers are used when 

temperatures must be monitored over 

an extended period. For example, they 

can be placed with perishable foods in a 

refrigerated trailer to monitor for temperature 

fluctuations during a trip. 

They can also be placed in air ducts and 

ventilation rooms, or used in temperature 

surveys on buildings. 

Users can set maximums and minimums 

and the unit will time stamp up 

to 24 instances of temperatures outside 

of those limits, with duration. 

The PROVA 69 has a several security 

features to prevent man-made false 

data. These include a unique 48-bit serial 

number and a total samples (ever 

recorded) data counter. Also, any 

attempt to change a status register will 

stop the process of recording. 

Battery life is ten years. 

TES 3600 Power Analyzer 

The new TES 3600 Power Analyzer is 

lightweight and small enough to fit in 

your hand. 

The 3600 offers single-phase, 2-wire; 

single-phase, 3-wire; 3-phase, 3-wire, 

and 3-phase, 4-wire power measurement. 

It has connectors for four current 

sensing clamps to allow electrical measurements 

to be taken from up to four 

circuits (single-phase 2-wire) simultaneously. 

It measures KW, KVAR, KVA, 

PF, harmonics, Hz and energy KWh, 

KVARh and KVAh. 

It has an LCD display that shows 10 

readings at once, saving a lot of paging. 

Power analyzers are necessary when 

you want to conduct a consumption survey 

to identify machines that are using too 

A temperature/data logger is useful 

when temperatures must be monitored 

over an extended period. 

much electricity, or when you want to 

assess the quality of an energy source. 

The instruments are also useful for 

troubleshooting. For example, if a piece 

of sophisticated equipment is failing, 

the 3600 can monitor it to determine if 

voltage from the energy source is steady. 

Typical applications for a power analyzer 

include testing of heating and air conditioning 

units, and motor controllers. 

TES 3079 HVAC 

TRMS Clamp Meter 

The TES 3079 is a complete tool for any 

technician in ventilation or air conditioning. 

It works as three units in one. It 

has the features of a clamp-on meter, a 

temperature indicator and microAmp 

capability. 

The unit analyzes temperature, voltage, 

amperage and resistance over hours 

or days and records the minimum and 

maximum with time stamping. 

A technician can use it to check current 

draw in motors and compressors, 

assess efficiency, check temperature, test 

run or start capacitors, confirm low voltage 

control signals, measure flame safeguard 

device current draw, and confirm 

power sources. 

It has a 3-3/4" digital LCD with a bar 

graph. 

TES 1326/1327 Infrared 

Temperature Gun 

Just point and pull the trigger, and the 

TES 1326/1327 Infrared Temperature 

Gun will tell you the surface temperature 

of ducts, pipes, steam traps, and 

more. Comfortable in your hand, the 

unit’s built-in laser sighting and 8:1 

ratio will save many trips up a ladder to 

measure airflow temperatures in heating 

and cooling ducts. 

Both the 1326 and 1327 operate in 

Fahrenheit or Centigrade, and have a 

back-lit LCD display, laser targeting and 

a Max/Min function. The 1327 also 

offers adjustable emissivity; an audible 

and visible alarm, and a data memory 

and read function. 

The units resolve temperature readings 

to within 1/10th of a degree C in a 

range from -20 to 500 degrees C. They 

weigh about 200 grams each. 

TES 3660 Autoranging 

Insulation Tester 

An insulation tester is an instrument used 

for checking insulation resistances on motors, 

compressors, feeders, buss bar systems, 

grounds, and branch circuit wiring. 

Most insulation testers are in trouble 

if there is voltage on the line, but not the 

TES 3660 Autoranging Insulation Tester. 

If it senses that the line is energized, 

it instantly switches from insulation 

testing mode (up to 4000 Mohm) to 

voltage testing mode (AC/DC, up to 

1000V). This uncommon safety feature 

prevents damage to the unit and helps 

the technician avoid shocks. 

The 3660 features a large LCD with 

analog bar graph and digital display. It has 

a 250V, 500V, 1000V output voltage for 

insulation Megaohm testing and a low 

ohm function for testing connections. 

Handheld, the device automatically 

discharges capacitive voltages, and has a 

manual data memory and read function 

with nine sets. 

The 3660 meets EN61557 and 

IEC1010-1, CAT III 1000V. 



NTI Inc. 

Trinity boiler is 

quietly efficient 

Canadian HVAC manufacturer NTI 

(formerly NY Thermal) promises 

that its Trinity Ultra High- 

Efficiency Boiler and Water Heater will 

create a new standard for efficiency and 

flexibility in North America’s residential 

boiler market. 

EnergyStar rated, the Trinity offers 

two models (150 and 200) modulating 

between 50 and 200 MBH. Both have a 

proven efficiency of up to 92% AFUE. 

Fueled by natural gas or propane, the 

units are flexible because they can be 

installed in many locations within a home. 

Mounted on a wall, they open up 

floor area. Compact at 15" x 20" x 23" 

(38cm x 50.8cm x 58.4cm), they go 

many places other boilers cannot. 

Tankless, they reduce energy losses from 

standing hot water. 

The boilers operate at only 40 dB 

thanks to a casing design that virtually 

eliminates combustion noises. Jim 

Derry, owner of Middletown Sheet 

Metal in Bradford, Ontario, says “It’s 

amazing how that thing runs, what kind 

of range it has, but to actually see it 

there... it’s so quiet.” 

The Trinity’s combustion system is 

totally sealed off from the house, decreasing 

heating costs. All combustion 

air is drawn from outside, used for 

combustion and then expelled. 

The units require zero clearance to 

combustibles and can be direct vented 

through the wall to the outside using 2" 

or 3" ABS or CPVC pipe. 

Suitable for new construction, custom 

homes and retrofits, Trinity boilers 

have many applications. Middletown 

has used them to heat “everything from 

swimming pools to hot tubs, Jacuzzis, 

ice melters and in floor heating systems,” 

Derry says. 

As is, the Trinity can supply the hot 

water for baseboard and hydronic heating 

systems. Add a fan coil and they are 

forced air furnaces. A “Combi” model, 

which comes with a second heat 

exchanger, can do double duty, providing 

households with both heat and 

domestic hot water. Mr. Derry’s company 

has used the Combi model for most 

of its installations. “Installation is quick, 

easy with no space required because 

they hang on the wall,” he notes. 

and auxiliary indirect pump or valve. 

It also provides an outdoor sensor for 

automatic boiler temperature reset, and a 

routine that activates the pump for five 

seconds every 72 hours to prevent seizing. 

Mr. Derry says that properly 

installed and “tweaked” the units are 

incredibly efficient. “The Bacharach 

printouts” rate the Trinity “from 94% 

to 99.5% efficient...that doesn’t lie, they 

are that good.” 

Another feature of the Trinity is 

NTI’s new, state-of-the-art combustion 

system. This system allows modulation 

of the burner flame to the appropriate 

size depending upon the water flow and 

required temperature. It incorporates a 

Pneumatic Augmented Modulated 

(PAM) valve to precisely reduce the 

amount of gas that is injected into the 

burner, to ensure proper combustion 

throughout the full range of modulation. 

The system also compensates for 

extended venting, removing the need 

for adjustments between short and long 

vent runs. 

An innovative condensing heat 

exchanger constructed from 316-L 

stainless steel provides virtually endless 

hot water at 70-85% efficiency. One 

The attractive casing contributes to 

the Trinity’s quiet operation. 

boiler unit delivers up to 5.5 US gallons 

(21 litres) of water per minute at a constant 

temperature of 120°F. 

The Trinity is manufactured to CSA 

and AGA standards and codes. 

Our small but mighty boiler 

just got smaller. 

NTI’s popular Trinity wall-mounted condensing gas boiler 

offers reliable and efficient performance, but now in a 35% 

smaller package that’s guaranteed to fit into the tightest 

space your job demands! This compact but powerful boiler 

is also more service-friendly as our customers requested: 

components are more accessible so your maintenance call 

will go as smoothly as possible. 

All this and the Trinity still offers the same advanced features: 

whisper-quiet 40 db operation, 92% seasonal efficiency, plastic 

venting up to 105 feet, outdoor reset, 100% stainless boiler 

construction and up to 5.5 GPM of domestic hot water. 

Sentry 2100 controller 

At the heart of the Trinity is NTI’s 

Sentry 2100 microprocessor controller. 

The Sentry 2100 replaces “several controllers 

that congest conventional boiler 

cabinets,” says Kevin Dennison, NTI’s 

president. “The digital programming 

Big things DO come in small packages. 

system provides the installer with several 

operational options and unmatched 

www.nythermal.com or 

energy management precision.” 

1-800-688-2575 

An impact-resistant cover fully encloses 

the Sentry 2100. The control uses 

NY THERMAL INC. 

a digital set point for high precision; provides 

all safety and operational functions, 

and operates burner, heating pump, 



ECR International, Olsen Division 

Boiler offers contractors 

impressive innovations 

As a leader in the HVAC industry, 

ECR International has been manufacturing 

quality boilers since 

1928. Over the years, the Olsen brand 

has built a solid reputation, with both 

contractors and homeowners, by providing 

dependable, innovative HVAC 

products that embrace the forefront of 

new technology. 

With the introduction of the new 

Olsen Q90-200 boiler, ECR International 

once again demonstrates this 

commitment to providing the latest in 

hydronic heating innovation. 

Utilizing revolutionary heat transfer 

technology, the Q90-200 achieves a new 

level of home heating comfort at exceptionally 

high efficiencies. In a typical 

hydronic heating application, this hot 

water gas-fired boiler attains a remarkable 

90% AFUE efficiency. When integrated 

into a low water temperature 

radiant system, even higher efficiencies 

are achieved. 

Lightweight heat exchanger 

At the heart of the Olsen Q90-200’s 

Individually, our brands have been well known 

in the HVAC community for many years. 

Together, they comprise the ECR International 

family of quality products, providing you with a 

seamless, integrated source for all your heating 

and cooling project requirements. ECR makes 

specifying easier while giving you more 

cross-selling flexibility.With extensive training 

programs, marketing & technical support, 

plus on-going research and development, 

ECR International offers all the advantages 

of a solid partnership. 

Tel: 888-259-7253 

Fax: 519-627-4719 

www.ecrltd.com 

Visit us at CIPHEX Booth #1020 and 

CMX Booth #1834! 

Gas & Oil-Fired Furnaces / Residential Split Air-Conditioning Systems / Gas & Oil-Fired Hot Water Boilers 

Hydronic Controls / Baseboard Radiation / Indirect-Fired Water Heaters / Ductless Mini-Split Air-Conditioning Systems 

Hydronic Air Handlers / Heat Pump Water Heaters 

The new Olsen Quantum 90-200 boiler 

utilizes revolutionary heat transfer 

technology. 

success is its revolutionary lightweight 

cast aluminum heat exchanger that features 

an amazing one-piece design. This 

eliminates leaks, which can occur with 

section interface in sectional heat 

exchangers. 

The aluminum heat exchanger is 

designed to operate at less than 1/2 psi 

pressure drop, which eliminates the 

need for costly high head pumps or primary/secondary 

piping. An added benefit 

is the package boiler’s light weight, 

only 278 pounds, making it easy to 

maneuver and install. 

This hot water 

gas-fired boiler 

attains a remarkable 

90% AFUE efficiency. 

Another Q90-200 feature is its simplicity 

of design, making it user friendly 

for contractors. Simplified controls 

have been engineered to optimize reliability, 

while an integrated boiler control 

with high limit and factory wired and 

installed probe type low water cut-off 

ensures proper operation, safety and 

diagnostics. 

Since cooled flue gases can be safely 

vented through inexpensive, readily 

available PVC pipe, the Olsen Q90-200 

is considerably easier to install, minimizing 

contractor installation costs for 

material and labor. 

And its sealed combustion, directvent 

forced draft system doesn’t compete 

with occupants for air. Reduced 

CO and NOx emissions make the Q90- 

200 environmentally friendly. 

An ideal choice for both retrofit and 

new home construction, the Olsen 

Q90-200 is the latest addition to ECR 

International’s complete line of gas and 

oil-fire hot water and steam boilers and 

related HVAC products for residential 

and commercial applications. 



Redmond/Williams Distributing 

Amana–trusted for a century 

With the need for summer air 

conditioning not far away, 

Redmond/Williams Distributing 

presents two Amana air conditioners 

– and an Amana furnace too – that 

offer great value and energy savings for 

homeowners, along with reliability and 

performance for HVAC contractors and 

home builders. 

Amana is a trusted name that has 

stood for innovation and dependability 

on appliances for almost a century with 

products designed and manufactured to 

exceed customer expectations. Amana, 

and other lines that Redmond/Williams 

Distributing stocks in Mississauga, Ont., 

will be on display at CMX in Toronto 

March 25-27. 

system, and heats incoming and return 

air through its stainless steel heat 

exchanger with its unique patented 

wrinkled tubular design. 

All these features, plus a two-stage gas 

valve, achieve a 96%+ AFUE high efficiency 

rating and an Energy Star listing. 

The GUVA was also a “Best Buy” 

feature in the Consumers Digest September/ 

October 2003 issue. The 

American Council for an Energy- 

Efficient Economy (www.aceee.org) 

also ranked it the “Best-of-the-Best” in 

energy-efficient appliances and is the 

“Top-Rated” gas furnace in four out of 

six Btu/hr ranges. 

Asure Extended service coverage 

Amana and Redmond/Williams offer 

customers further peace of mind with 

their Asure Extended Service Plan coverage. 

Asure covers all functional parts 

in Amana one-to-five-ton single-phase 

residential equipment. Warranty options 

are a 10-year parts, labour and a 

five-year limited unit replacement coverage 

for condensers, furnaces, heat 

pumps and blowers. 

The 10-year parts and labour-only 

warranty covers the above and package 

systems, as does the 10-year parts only 

and five-year limited replacement plan. 

There is also a five-year labour-only 

plan which also includes PTACs – all 

with Amana parts, of course. 

Redmond/Williams Distributing was 

formed when President Chris Redmond 

gained the franchise in April 2001 as the 

exclusive distributor for Amana HVAC 

products in Ontario. He has more than 

20 years of experience in the HVAC and 

hearth industry. 

Since then, the company has added 

equipment and parts by Honeywell, 

White-Rodgers, Comfort-Aire, Enerboss 

by NU-Air Ventilation, Panasonic, 

VanEE, Rinnai, Plasco, Easy 

Radiant. 

Now a full line distributor, Redmond/ 

Williams serves the Ontario and 

Canadian markets from a 10,000-sq.ft. 

distribution center in Mississauga. 

Check out their website www.redmondwilliams.com. 

For information on 

becoming a dealer, please contact Felina 

Mastromarco at 1-888-571-2627 or - 

email fmastro@redmondwilliams.com. 

RSG Ultron 16 – solid energy savings 

The RSG Ultron 16 central air conditioner 

more than meets customers’ need 

for energy savings with a Seasonal 

Energy Efficiency Rating (SEER) of 16, 

performance with a two-stage Ultra 

Tech Copeland scroll compressor and 

R-410A refrigerant to meet environmental 

concerns. 

One of the strongest warranty programs 

in the industry demonstrates 

reliability and gives customers peace of 

mind. There is a lifetime unit replacement 

warranty on the compressor for 

the original owner and 10-year warranties 

on the evaporator and condenser 

coils plus 10 years parts coverage 

when installing Amana parts. 

Add a finish in neutral colours to 

blend into any landscape or architecture, 

a tightly-spaced heavy-gauge coated 

outdoor condenser grille for protection 

against damage, rippled-edged and 

louvered aluminum fins for efficient 

heat transfer plus a filter-drier, all add 

to long-term performance. 

RCC Whisper-quiet comfort 

The Prestige 12 SEER air conditioning 

system already meets future code 

requirements. The Whisper-quiet 

operation is achieved by acoustically 

engineering the components with 

design enhancements, mounting the 

compressor on rubber cushions to 

absorb vibration and providing a 

high-density foam sound-reduction 

blanket around the compressor. 

Ultron and Prestige models feature 

quiet eight-pole, 850 rpm fan motors, 

a filter drier, Copeland scroll compressors, 

built-in protection against overloads 

and high and low pressures in 

the system. They are Energy Star rated 

and cUL listed. 

Eat Right. Exercise 

And You Might Outlive It 

The Amana GUVA 2 stage variable speed furnace 

and RSG 16 seer R410A remote condenser offer a 

limited LIFETIME UNIT REPLACEMENT on 

heat exchangers/compressor. All Amana highefficiency 

retail furnaces have a 10 Year Unit 

Replacement on the primary and secondary heat 

exchangers, and a limited Lifetime Warranty. 

RCC prestige 12 seer air conditioners have a 10 

year compressor and parts limited warranty. 

All Amana air conditioners rated at 12 seer or 

higher have a 10 year parts replacement warranty. 

Limited Lifetime Unit 

Replacement Heat 

Exchanger Warranty 

NEW DEALER 

INQUIRIES 

WELCOME 

CALL TODAY! 

Limited Lifetime Unit 

Replacement 

Compressor Warranty 

12+ SEER Performance 

Seasonal Energy 

Efficiency Rating 

The system 

with a 

Propane conversion kit available 

GUVA GAS 

FURNACE 

Don’t miss the opportunity to increase 

your margins and profits by offering your 

customers the Asure Extended Service Plan. 

Asure will offer your customer up to 10 years 

parts & labour at minimal cost. It’s a great 

way to add value to the homeowners purchase, 

builds customer loyalty and confidence and 

increases your profits…it’s a win-win!! 

LIFETIME WARRANTY 

RCC PRESTIGE 12 

AIR CONDITIONER 

Visit us at 


March 25-27, 2004 

Call Today 888 571-2627 

or visit our website at www.redmondwilliams.com 

Booths 

1737 

1739 

1741 

RSG PRESTIGE 16 

AIR CONDITIONER 

GUVA two-stage heating at 96% + AFUE 

When customers are looking to replace 

their older gas furnace, or other heating 

system, Amana’s Air Command 90 II 

deserves a long look by heating contractors 

and home builders. This model is 

1165 Fewster Drive, Mississauga ON (905) 602-4588 Fax (905) 602-9454 

a compact 40 inches high, is regulated 

by a modular electronic controller that 

Distributors of 

activates the silicon nitride ignition 



Ridge Tool Expands Innovative 

RAPIDGRIP TM Wrench Product 

Line With Three New Sizes 

Ridge Tool Company has recently 

added three new sizes to expand its 

RAPIDGRIP TM wrench product line. 

The RAPIDGRIP wrench is an innovative, 

heavy-duty, self-adjusting pipe 

wrench that is designed for one-handed 

operation with a rapid ratcheting action. 

The company has added a 10", 14" 

and 18" size to replace its original 12" 

offering. 

The wrench’s spring-loaded hook jaw 

design quickly adjusts to any size work 

piece and its aggressive, patented tooth 

design ensures a secure grip. A unique 

thumb trigger allows users easy 

application and removal from the work 

piece. The wrench’s V-groove hook 

design enables the ratcheting action to 

be performed quickly and effortlessly. 

Faster and More Efficient 

Unlike traditional pipe wrenches, there 

is no need to tighten an adjustment nut 

with the RAPIDGRIP wrench, making 

it faster and more efficient than standard 

wrenches. 

“The overwhelming response we 

received after launching the 12 

RAPIDGRIP wrench led us to develop 

RAPIDGRIP in other sizes,” said David 

Schramm, product manager, hand tools, 

at Ridge Tool. 

The RAPIDGRIP wrench can be used 

on any type of pipe. The 10" model has 

a jaw capacity of 1-1/2"; the 14" model 

has a jaw capacity of 2"; and the 18" 

model has a jaw capacity of 2-1/2". 

Constructed of a forged steel jaw and 

a cast handle for durability and strength, 

the RAPIDGRIP wrench is backed by 

a lifetime warranty from Ridge Tool 

Company. 

Ridge Tool – Leading the 

Way in Product Innovation 

The innovative RAPIDGRIP wrench is 

just one example of Ridge Tool’s innovative 

spirit. The company has been 

manufacturing and selling quality tools 

to the pipeworking and contracting 

industry since 1923 when it was founded 

in North Ridgeville, Ohio to manufacture 

a revolutionary style of heavy-duty 

pipe wrench. Since then, Ridge Tool has 

developed into the largest supplier of 

tools to the professional pipeworking 

and allied industries in the world. 

As time passed, the company continued 

to expand its product line to include 

many other tools for the pipeworking 

industry. By 1943, growth was such 

that the company had to move its headquarters 

to a larger facility in Elyria, 

Ohio where it is located today. 

10"14"18" 

Ridge Tool manufactures over 300 different 

tools in more than 4,000 models 

and sizes ranging from the original 

RIDGID pipe wrench to hand threaders, 

pipe cutters, threading machines, power 

drives, and tubing tools of many different 

types and sizes. 

Ridge Tool also designs, develops and 

manufactures a large and comprehensive 

range of pipe and drain cleaning equipment, 

from hand-held tools to sectional 

machines, water jetters, and the latest 

diagnostic tools that use electronic 

cameras to examine drains for blockages 

and damage of all types. 

Ridge Tool products are now sold in 

over 140 countries and a key part of 

the company’s marketing strategy is the 

positioning of its manufacturing and 

warehousing operations throughout 

the world. For example, Ridge Tool has 

manufacturing facilities in the United 

States, Ireland, Brazil, Germany and 

China. These facilities are complemented 

by representatives, sales offices, 

and warehousing throughout the world, 

including North America, Europe, 

Latin America, the Middle East, India, 

Australia and the Pacific Rim. 

For additional information on RIDGID 

RAPIDGRIP wrenches, please contact 

Ridge Tool Company, 400 Clark Street, 

Elyria, OH 44036 U.S.A. Or, call toll 

free: 1-800-769-7743. www.ridgid.com 


tekmar 

tekmar moves into 

new facilities 

The new tekmar building features ground source heating/cooling. 

most efficient means of heating with the roof structure overhangs and shades 

electricity is through ground source office windows from direct sunlight. In 

In the spring of 2003, tekmar Control plifies tekmar’s commitment to working 

together with the environment. ing heat, rather than by converting indirect daylight, but minimal solar 

heat pumps. Heat pumps work by mov- 

the manufacturing area of the building, 

Systems moved into its newest facility. 

This facility is approximately 

chemical energy to heat through combustion—as 

heating load, is provided through 

60,000 square feet and is located on 10 Geothermal heat 

occurs in a furnace or boil- 

north-facing windows. The flat roof can 

acres in the city of Vernon, British The main source of heating and cooling er. In heating mode, the heat pump also be flooded with water to create a 

Columbia, Canada. 

for the building are geothermal heat extracts heat from the water in the large evaporative cooling system. 

The property allows for expansion of pumps. During construction, a heat ground source field and distributes the Since most electricity used for lighting 

the building as the company continues to pump field and a storm water field were heat to the building through the radiant 

ends up as heat and part of the cool- 

grow. This new facility houses the installed under the parking lot of the floor system and air ducts. 

ing load, each office has three levels of 

Research and Development, Administration, 

building. These fields play a key role in In the cooling mode, the process is efficient lighting. In practice, it is the 

Production and Sales and the operation of the heating and cool- 

reversed. Heat is extracted by the heat lower lighting levels that are normally 

Marketing departments of the company. ing system of the building. 

pump from the air in the building, and used by tekmar’s employees. 

The new building is located near several 

Hydroelectricity is the primary ener- 

dumped into the ground source field. The on-site rain water disposal and 

residential areas and is designed to gy source for the tekmar building. The Natural gas fired boilers supplement ground source fields are under the park- 

fit in with the surrounds. Special attention 

the heat pumps during peak loads, and ing lot. The storm water field percolates 

was paid to the landscaping in Natural gas-fired boilers supplement provide heat for snow melting. Heat is the water through the ground source 

order to enhance the overall look of the the heat pumps. 

distributed throughout the building by field. By keeping the soil moist, transfer 

area. Several employees either bike or 

an efficient and comfortable radiant of heat into the surrounding soil and 

walk to work on a regular basis. 

floor heating system. This system can efficiency of the heat pump is improved. 

In order to develop quality solutions 

also provide some cooling. 

Storage of rainwater on the flat roof 

for today’s HVAC control applications, 

Cooling and ventilation air for each allows water to be added to the storm 

tekmar has always had local HVAC systems 

room has a high efficiency filter system water field at a slow rate after a storm 

(applications) in which to test and 

and variable speed fans for reduced event instead of all at once during the 

refine its product developments. The 

energy consumption. The building has storm. Vegetated swales collect and filter 

latest test site is the new tekmar facility 

three types of air distribution systems: runoff from the parking lot before it 

which incorporates many features that 

variable air volume (VAV) with hydronic 

enters the storm water field. 

allow development of products for 

reheat, dual duct VAV, and constant Lastly, the rainwater replenishes the 

energy efficiency, reliability, ease of 

volume displacement. 

aquifer and creek as it did before the 

installation and servicing. It also exem- 

In order to reduce the cooling load, building was constructed. 



Looking for… 

◗ New Plumbing or HVAC products 

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Information 

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Plumbing & HVAC Product News has 

become the information resource for Canada’s 

Plumbing & HVAC Market! Now online at 

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Surfing for latest news in Plumbing & HVAC industries? 

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Thermo Manufacturing 

Innovations And Inventions 

From Thermo Manufacturing 

After 30 years of selling and 

installing commercial and residential 

heating and air conditioning 

systems, Darryl Snyder combined new 

materials and innovative thinking to 

revolutionize the industry with his 

THERMO line of products. This year 

marks THERMO’s 12th year of providing 

clients “The Thermo Advantage.” 

NEW PRODUCTS 

The newest additions to the THERMO 

family are THERMO-WALL PLATES 

and THERMO-DAMPERS. Used in 

duct installations, WALL PLATES 

attach to the outside wall plate to form 

a strong wall support that won’t separate. 

THERMO-DAMPERS provide a 

custom fit solution to installing 

dampers on the job site. Units come 

in 6” and 7” sizes, and trim to any size 

down to 3”. They are made from galvanized 

steel and feature a locking 

handle. 

These new products lines join 

THERMO’s other fine HVAC installation 

products: 

THE THERMO-PAN® FAMILY 

THERMO’s flagship product, THER- 

MO-PAN®, is the first innovative panning 

material in the industry since the 

advent of sheet metal. A fire-resistant 

variety is now available with a Class 1 

fire rating. 

Pre-formed THERMO-HEADERS 

and THERMO-CONNECTORS combine 

with THERMO-PAN for professional, 

noise-free duct installations. 

THERMO LOW-E® 

THERMO LOW-E is a superior insulation 

product that stops up to 97% of 

radiant heat transfer. LOW-E is itchfree, 

non-toxic and contains no allergens, 

so no protective clothing or particle 

masks are needed during installation. 

Made of closed cell polyethylene 

foam, there are no bubbles to burst. 

The product absorbs no moisture, is 

lightweight, and carries a Class A/Class 

1 fire rating. LOW-E can be used under 

concrete, between studs and joists, and 

as a duct wrap. 

THE BUTTON-LOK SYSTEM 

THERMO BUTTON-LOK is a userfriendly 

duct hanger strap made from 

high-density polyethylene that supports 

up to 50 pounds. 

THERMO-SADDLES combine with 

BUTTON-LOK to create the first complete 

flex duct hanging system. 

THERMO FRAMES 

THERMO-FRAMES are precisionmolded 

frames used to install return air 

grilles in dry wall. 

THERMO Snap-Plugs keep dirt and 

debris out of the duct system. 

THERMO Register Covers are for 

jobs where the HVAC system is in use 

during the construction process. 

They feature a built-in filter to keep 

dirt and debris out of the system, and 

can be installed either before or after 

the boot. 

OTHER THERMO SOLUTIONS 

Metal THERMO-BRACKETS with a 

PVC body nail into place between 

joists to hold round furnace pipes in 

place. 

THERMO-TWIST and THERMO 

VIBRATION BLOCKS are used to level 

furnaces and dampen condenser unit 

vibration. 

THERMO-BRACE ANGLES make it 

easy to install supply air wall stacks by 

allowing ceiling rafters to float. 

THERMO-CUTOFFS are underground 

register extensions that can be 

installed before concrete is poured, 

resulting in a perfect hole. 

THERMO-SNAP CLAMPS are 

precision-made plastic clamps in five 

sizes that allow one man to install 

line sets. 

THERMO also produces the famous 

Hexdall® Hanger and Adjust-A-Bar 

lines, long an industry standard for 

installing pipe and ductwork. 

For more information on the latest 

innovations in heating and cooling 

equipment installation, contact THER- 

MO MFG., INC., 3709 Columbus Road, 

NE, Canton, OH 44705. Phone 888- 

678-3709. FAX 888-678-8711. 

www.ThermoPan.com 



Viessmann Manufacturing Company Inc. 

Training drives success for 

Viessmann and its customers 

Acomprehensive training program 

has been key in the North 

American sales success of Europe’s 

leading boiler manufacturer and its 

contractor customers. 

The leading edge technology in every 

Viessmann boiler and its related equipment 

offers numerous long-term benefits 

for today’s building owner who is 

struggling for solutions in the face of 

increasing energy costs and comfort 

requirements from end users. 

However, comprehensive product 

knowledge is essential for the contractor 

making the sale. “A lot of customers 

will spend more if you give them a good 

reason to do so,” noted Robert Waters, 

C.E.T., manager of product training 

and education, Viessmann Manufacturing 

Company Inc., Waterloo, Ont.. 

A good technical knowledge – and 

Viessmann seminars are technical to the 

point that they can be overwhelming at 

times – gives the contractor the ammunition 

he needs to convince the customer 

to spend more up front to save 

money over the long term. “It’s tough to 

sell a Viessmann product if you’ve never 

been to a seminar,” Waters commented. 

As well, update training is important. 

“Our product has changed so much in 

the past 10 years that you wouldn’t recognize 

it. Viessmann is a company that 

doesn’t stand still.” 

Viessmann is constantly looking at 

different ways to keep its installing contractors 

up to date. However, the primary 

focus is on Viessmann Academy 

programs in Waterloo, Ont., Langley, 

B.C. and Warwick, Rhode Island. 

The learning experience begins as 

soon as participants enter the building. 

“There’s a certain ‘Wow factor’ when 

you walk in the door,” notes Waters. A 

static display in the lobby includes cutaway 

versions of Viessmann boilers and 

other hydronic heating products. 

Every Viessmann Academy is home 

to an operating lab. “We have the ability 

to live-fire everything we sell.” There is a 

large well-equipped classroom. A control 

demonstration/teaching display 

dominates one wall. At the Waterloo 

plant, participants also tour the burner 

test labs and assembly plant. 

Seven different types of seminars are 

available at the Viessmann Academy in 

Waterloo this year, with similar programs 

in Langley and Warwick. 

Topics cover just about everything a 

contractor or technician needs to know 

to install and service efficient hydronic 

heating systems: 

• The Advanced Boiler Technology 

program, for example, offers a comprehensive 

overview of Viessmann Vitotec 

technology, its applications and design 

requirements. This full-day program is 

ideal for those who are either new to 

Viessmann products or require an update 

on the technology. 

• Condensing Boiler Technology 

covers just that, along with a brief 

overview of the Vertomat commercial 

boiler and a detailed look at the 

Vitodens wall-mounted gas-fired unit. 

• Viessmann offers separate Service 

and Troubleshooting programs for 

Viessmann residential and commercial 

boilers with a detailed review of hydronic 

system problems and solutions. 

• The Viessmann Control Technol- 

The new Vitotec product line. 

Vitodens 200 gas-fired condensing boiler featured. 

Viessmann Manufacturing Company Inc. 

www.viessmann.ca 

Viessmann Manufacturing Company (U.S.) Inc. 

www.viessmann-us.com 

Robert Waters leads contractors in a boiler firing demonstration. 

ogy program gives contractors an 

overview of the company’s effective and 

reliable control technology and looks at 

things such as outdoor reset strategies, 

multiple temperature systems (zoning) 

and adding additional loads. • The twoday 

Commercial Boiler Room 

Concept course focuses on the issues 

involved with large boilers, DHW storage 

tanks and controls. 

• Finally, Solar Heating Technology 

includes a comprehensive overview of 

the Vitosol product line including flat 

plate and vacuum tube collectors, 

pumping stations and controls. 

Many contractors can’t find time 

for training because they are running 

just to keep up with existing business. 

But it doesn’t have to be that 

way. Viessmann seminars offer the 

contractor the information – the 

‘tricks of the trade’ – that allow 

him/her to do business more efficiently 

and effectively with a better 

profit margin while drawing rave 

reports from customers. 

For more information call (519) 885- 

6300 or go to www.viessmann.com. 

Compact. Quiet. Highest Efficiency. 

The intelligent way to heat your home. 

See us at the CMX Show, 

booth 507/509 


VanTeriors 

Professional outfitting creates 

a safe functional truck 

Established in 1974, VanTerior 

assists owners and operators of 

service vehicles to organize the interiors 

of their vans. Whether you are a 

plumber, mechanical contractor or 

heating and air conditioning technician, 

the company offers configurations 

of shelving, drawers and racks oriented 

to your needs for most Ford, GM and 

Chrysler full-size vans and minivans. 

With a 51,000 square foot plant in 

Mississauga and distributors across 

Canada, VanTerior serves customers 

large and small, from leasing companies 

and their huge corporate clients to the 

one-man shop. 

“There’s not a day goes by that we 

don’t get small contractors showing up 

at our plant,” says Al Holley, the company’s 

Director of Marketing and Sales. 

For a small or medium-sized business, 

with one to 100 vehicles, process 

control is an important reason to consider 

an outfitting company like 

VanTerior. 

In response to the demands for quality 

and consistency placed upon them 

by the automakers, the company has 

evolved sophisticated systems to catch 

errors, measure progress, analyze procedures, 

and document everything. “We 

QC (quality control) every vehicle,” 

Holley says. 

Such rigour pays a dividend to all 

customers. “We have the best warranty 

in the business. We have a five-year, 

unlimited mileage warranty,” he notes. 

Quality control pays off in another 

surprising way. Because the automakers 

have faith in the company’s work, 

their customers can include 

VanTerior’s installations in their lease 

plan, meaning they can amortize the 

cost of the outfitting along with the 

cost of the vehicle. 

Safety is another reason to consider a 

professional outfitter. The components 

that VanTerior puts into vans are purpose-built 

and tested, Holley says. They 

are securely fastened and designed to 

In addition to its standard van and truck lines, VanTerior offers a complete line 

of shelving and accessories for the Unicell fiberglass-bodied van that is becoming 

popular with Canadian contractors. 

keep tools and materials from becoming 

missiles in the event of a sudden 

stop or accident. 

Among the many components 

VanTerior offers, every van owner 

should seriously consider at least 

two: 

The first is a strong partition between 

the cab and the cargo area. The other is a 

properly designed and fitted ladder rack 

to keep ladders where they are supposed 

to be and to discourage theft. The partition 

protects occupants of the van. Proper 

ladder racks protect people outside. Both 

may help cushion the van owner from liability 

claims should the van be involved in 

an accident, Holley says. 

VanTerior’s steel shelving, drawers 

and cabinets come in many shapes and 

sizes and are extremely durable. 

Other accessories include backup 

alarms, safety equipment, lights and 

cab organizers. Wire mesh screens for 

windows are available to guard 

against theft. A waterproof, non-slip 

floor system called DuraFloor, 

designed to provide a longlasting surface 

that resists chemicals and water, 

is a standard part of every installation. 

It protects the original floor, 

says Holley, improving the van’s 

resale prospects. 

The first thing that happens when a 

small contractor comes into VanTerior, 

Holley says, is that one of the sales specialists 

sits them down to discuss their 

needs. “They don’t know our range of 

products,” he continues. An important 

part of the process is showing them 

which components are right for their 

particular line of work. 

VanTerior will feature a plumbing 

and HVAC installation for Unicell’s 

Aerocell SRW Van Body at the CMX 

show. The fiberglass Aerocell provides 

more space and headroom at an affordable 

price, says Holley. The unit also has 

a space-saving flip-up rear door and a 

built-in skylight. 


Victaulic 

Install more 

coils per day 

The Koil-Kit - a faster, simpler way to 

install HVAC coils 

Traditionally HVAC coils are timeconsuming 

to install. The Koil-Kit The Koil-Kit comes as a complete 

the need for additional reducing fittings. 

from Victaulic reduces the jumble three-component package from your 

of parts and effort into a three-component 

Victaulic distributor, so there are fewer 

system with six connections that parts to stock and manage on the job 

installs faster than traditional systems. site, and only one call to make to place 

The result? Increased productivity. your order. 

Fewer joints mean fewer potential Canadian customers are serviced 

leak points, and that translates into from Victaulic’s headquarters in 

fewer call-backs. 

Richmond Hill, Ontario and by five 

An integrated ball valve and strainer branch locations strategically positioned 

with blow-down valve prevents contaminants 

throughout the country for fast, 

from potentially damaging local service. With over 75 years of piping 

the coil and modulating valve. The 

innovation leadership, Victaulic is a 

blow-down valve is equipped with its worldwide supplier of unique and creative 

own miniature ball valve and standard 

solutions to piping needs. 

hose connection for easy strainer maintenance. 

The Union Port fitting and Kit and how it can increase your pro- 

For more information on the Koil- 

The Victaulic Koil-Kit reduces the time 

CBV have unions sized to accommodate ductivity, visit www.victaulic.com/coils required to install HVAC coils. 

standard modulating valves, eliminating or call 905-884-7444. 



Weil-McLain Canada 

Win ultimate toys for 

Canadian basements 

Weil-McLain has always offered 

easily justifiable reasons for 

contractors to buy their 

renowned oil and gas-fired boilers: 

superior technology, reliable service 

and high efficiency. Now add to that 

another reason: a chance to win up to 

$10,000 worth of basement toys in 

Weil-McLain’s Ultra Cool Canadian 

Basement Toys Contest. 

This spring, between April 1 and 

June 30, contractors who purchase 

residential boilers shipped from 

Weil-McLain Canada in Burlington 

will automatically be entered in a 

contest to win an ultimate basement 

package. Three lucky individuals will 

win one of: a Sony home theatre system, 

a Ridgid tools home workshop 

or an ultimate games and beverages 

package. 

“We’ve been telling customers in 

our advertising that, at Weil-McLain 

Canada, we know Canadian basements,” 

says John Goshulak, P.Eng., 

vice-president of marketing. “And we 

have always been committed to providing 

innovative products and 

dependable service. With this contest, 

we have a chance to give a little something 

extra to our clients.” 

Goshulak. “It offers the best in sight and 

sound, with a high-definition television 

and surround sound.” 

The second prize, with a combined 

value of at least $2,500, allows the winner 

to choose from a wide selection of 

Ridgid precision power tools. 

Third prize includes a Carrom 

Ultimate Superstick hockey table, a 

home game system and a W.C. Wood 

mini fridge with a total value of $1,500. 

“The basement is typically a retreat 

where people go to relax,” says 

Goshulak, “whether relaxing means 

building something in a home workshop 

or unwinding in front of the TV 

and playing games. We have chosen 

three basement prizes that will help to 

complete the ultimate basement. It’s 

just one of the ways we are saying 

‘thank you’ to our customers for 

choosing Weil-McLain boilers.” 

For more information, contact Weil- 

McLain Canada Sales Inc.: 

Tel: 905-456-8300 

E-mail: info@weil-mclain.ca 

www.weil-mclain.ca 

Home theatre system 

Three winners will be drawn on June 

30. The grand prize is a complete Sony 

GRAND PRIZE - $6,000 Sony Home Theatre System 

The grand prize includes this Sony 

DVD system. 

home theatre system including a 57" 

Widescreen TV, a five-disc DVD/CD 

player and a six-speaker sound system 

(Combined value of up to $6,000). 

“The ultimate Canadian basement 

wouldn’t be complete without an ultimate 

home theatre setup,” says 

The Ultimate in Sights & Sounds! 

• 57" Premium Hi-Scan TM Widescreen 

Rear Projection HDTV Ready TV 

• 5-Disc Slot Loading DVD/CD with 

6-speaker system 

2nd PRIZE - $2,500 Ridgid Home Workshop 

The Ultimate in Precision & Power! 

• Choose from a wide selection of 

Ridgid precision power tools 

3rd PRIZE - $1,500 Nintendo, Carrom & Wood 

Home Entertainment Package 

The Ultimate in Games & Beverages! 

• Carrom ultimate superstick bubble 

hockey table game 

• Nintendo GameCube TM system 

• 5 cubic-foot W.C. Wood mini fridge 

Tel: 905-456-8300 Fax: 905-456-8582 

E-mail: info@weil-mclain.ca 

Web site: www.weil-mclain.ca 

Contractors who purchase residential boilers shipped between April 1, 2004 and June 30, 2004 from Weil-McLain Canada in Burlington, ON 

will be automatically entered in the contest. Three winners will be drawn on July 15, 2004. PRIZES MAY NOT BE EXACTLY AS SHOWN. Three winners will 

be drawn on July 15, 2004 and notified by telephone. A winner’s name will be drawn from all shipments. Contest is valid everywhere in Canada except Quebec or where prohibited by law. 

Winners will be required to answer a skill-testing question. No purchase is necessary; enter the contest by sending your name, phone number and address on a postcard to Weil-McLain 

Canada Sales Inc., 4390 Paletta Court, Burlington ON, L7L 5R2. The odds of winning will be determined by the number of residential boilers shipped during the contest dates. Winners’ name 

and photos may be announced or published by Weil-McLain and/or external media outlets. Winners may also be contacted directly by the media for the purposes of interviews. 

This Sony widescreen television is 

also part of the winner’s package. 



Uponor Wirsbo 

Mechanical room solution 

recognized for innovation 

Wirsbo proPanels can streamline 

your business, save time, simplify 

construction schedules, increase 

customer confidence and increase 

profitability. 

Fully assembled, fully wired and fully 

piped, the Wirsbo proPANEL comfort 

management system is designed around 

the functions and capabilities of the 

Wirsbo pro Series controls. 

Essentially, the Wirsbo proPANEL is 

a mechanical room in a box. The controls 

and piping are delivered in one 

package, virtually eliminating the timeconsuming 

process of planning and 

piping the mechanical room. The 

proPANEL family of panels reduces the 

need for a qualified technician for 

installation, which frees them for 

another project, saving manpower and 

labour costs. 

With built-in flexibility, contractors 

can use a stand-alone proPANEL for a 

small application or connect multiple 

panels together to meet the needs of a 

more demanding application. 

Wiring is effortless as a modular 

communication cable simply attaches 

one panel to the next. No additional 

controls or wiring is required. 

The compact installation is easy to 

mount and great for small mechanical 

rooms. The Wirsbo proPANEL series 

consists of: 

• The Wirsbo proPanel 101 features 

boiler enable and boiler protection and 

has a one-mixed-water temperature. The 

floating action mixing valve can work in 

conjunction with the outdoor reset to 

give the appropriate mixed water temperature. 

The contractor has the option 

of outdoor reset or setpoint mode. 

• The Wirsbo proPanel 201 has 

virtually the same features as the 101 

with boiler enable and boiler protection, 

one mixed water temperature setting 

and reset or setpoint modes. The 

difference is the proPanel 201 has variable 

speed injection mixing. 

• The Wirsbo proPanel 212, again, 

has boiler enable and boiler protection 

and reset or setpoint modes. The advantage 

of the proPanel 212 is in the energy 

savings and the flexibility of having two 

mixed water temperatures. The pro- 

Panel 212 also has variable speed injection 

mixing and another added feature 

– semi-automatic snowmelt. A simple 

flip of a switch enables the user to commence 

the snowmelt function. 

• The Wirsbo proPanel 311-P has 

boiler reset and boiler protection, one 

mixed temperature and variable speed 

injection mixing. The 311-P has variable 

speed injection mixing and semiautomatic 

snowmelt like the proPanel 

A Wirsbo proPanel, like this 311-P model, is essentially a ‘mechanical room in a box.’ 

212, but has extra features that are 

exclusive to Wirsbo ProSeries 311 controls. 

Domestic Hot Water priority and 

high temperature zone capabilities (ie: 

baseboards or fancoil). 

• The Wirsbo proPanel 311-V is 

much like the 311-P with boiler reset 

and boiler protection, domestic hot 

water (DHW) priority, high temperature 

zone capabilities and one mixed 

temperature setting or semi-automatic 

snowmelt. The proPanel 311-V has the 

floating action mixing valve as 

opposed to the variable speed injection 

mixing. 

Your proPanel is essentially equipped 

to suit your application needs and preferences. 

If you could find a solution to 

simplify the process of piping a 

mechanical room, this would be it. The 

Wirsbo proPanels add a level of simplicity 

never before achieved and will 

free up your valuable time. 

Wirsbo, provides life, safety and 

comfort systems, and is the nation’s 

leading manufacturer of crosslinked 

polyethylene (PEX) tubing used in 

plumbing, fire sprinkler and hydronic 

radiant floor heating systems. More 

than five billion feet of Wirsbo PEX 

tubing is in service worldwide. 

Wirsbo’s proPANEL comfort management 

series was recently awarded 

first place in recognition of industry 

innovation in the heating and ventilation 

category at the International 

Sanitation and Heating North America 

(ISH NA) trade show. 

The Pilgrims 

leave Plymouth Harbor on a 

ship called the 

Mayflower. 

During that same year... 

Wirsbo is 

Established. 

www.wirsbo.ca 

info@wirsbo.ca 

For over 380 years Wirsbo 

has been revolutionizing pipe. 

From forging steel in 1620 to 

crosslinked polyethylene in 

1970. Wirsbo continues to be 

the name you trust. 



Building Wolseley 

from the branch up 

Two customers of Wolseley Canada 

are featured in the 2003 Annual 

Report for wholesale-distributor 

Wolseley plc of the U.K. Dale Elliot 

from Whissell Contracting in Calgary 

made the front cover while Mark 

Dumont, also of Whissell, had an inside 

page. 

This is just one example of the focus 

that Wolseley companies worldwide 

have toward, not only their customers, 

but also their own employees. And that 

certainly comes out in talking to Paul 

Lachance, President and CEO of 

Wolseley Canada Inc., Burlington, Ont. 

“We believe in the 

economic power of 

Paul Lachance 

proper customer 

service. We believe if 

we are successful in 

determining and fulfilling 

our customer 

needs, it provides an 

opportunity for both 

companies to prosper,” he said. 

“The strength of the various divisions 

of Wolseley is their people,” 

Lachance states. “The most important 

factor is the relationship between our 

customers and ourselves. We have to 

know their business almost as well as 

they do. 

“We have to know what every customer 

buys, where and when to ensure 

we have those products in stock, and 

when and where he wants them day-today. 

Customers are all different. They 

have their own preferences and purchasing 

behavior that we need to be 

aware of at every branch to retain their 

business and help them grow,” he said. 

“Growing our businesses is behind 

the hiring of business development 

managers to look for those new sales 

opportunities which can be missed or 

not developed,” Lachance reported. 

“That can range from helping staff service 

their customers, to working with 

contractors, consultants and owners to 

win the material contracts for new 

projects and retrofits.” 

Showrooms the next step 

“Expanding the number of showrooms 

in our branches is another step for the 

benefit of our customers. We are renovating 

existing branch facilities to create 

space for product displays. This is a 

partnership with the contractor so he 

can see the range of products, where he 

can bring his customers or send them 

there and let our showroom staff provide 

the sales 

expertise in completing 

the sale on 

his behalf with a 

materials list for 

installation. 

“In many ways, 

branch managers 

are entrepreneurs 

taking care of their 

local markets. And 

it is their knowledge 

of their markets 

that feeds back through the company 

to advise purchasing, marketing and 

management in their decision-making. 

“We have taken more of a bottom up 

approach than in the past,” he said. 

“Finding the balance between local 

needs and economies of scale will 

always be a struggle here in Canada.” 

Lachance understands all this very 

well. A chartered accountant, he started 

in the Frontier HVACR division in 1987 

from Clarkson Gordon. After six years 

in Ontario, he transferred to Calgary for 

seven years. During that period the 

mechanical and electrical divisions were 

separated. 

He chose the mechanical division 

and became vice president operations 

for North America and later Vice 

President and General Manager of 

Plumbing in Canada. 

In June 2001 Wolseley plc acquired 

the business and Lachance became 

President and CEO for Canada. 

While visiting the 237 Canadian 

branches, Lachance has started to hold 

informal ‘town meetings’ with staff so 

Wolseley is renovating and expanding its branches. 

that the direction and focus of the company 

could be explained and discussed. 

They can ask any questions personally 

and learn management’s approach and 

goals for the company and the opportunities 

for employees. 

“We have the same strategy, including 

doubling the size of Wolseley 

Canada within five years. With the purchase 

of Nuroc Plumbing & Heating 

Supply in Toronto last August, Meridian 

Specialties of Edmonton, an industrial 

PVF distributor, a year ago, Brock 

Engineering of Montreal and Les 

Plastiques Fusionex of Montreal, we 

have taken the first steps to reach that 

goal. We are actively pursuing other 

compatible acquisitions as part of our 

growth strategy,” he added. 

You can meet Paul Lachance and 

other officers of Wolseley Canada at 

CMX in Toronto and ask your own 

questions and learn about the huge 

range of products and services that 

Wolseley provides. 




THE RAM HEAVY DUTY. 

GET ONE FOR FOR EVERY GUY IN YOUR CREW. 

The Cummins High Output Turbo Diesel for 

Ram Heavy Duty is one of the quietest diesel 

engines around, which is good for sneaking 

away from your job site, just ask Kevin. 

The Pickup box is easy to compartmentalize with 

stake pockets and tie downs to secure loads. 

And we always want to make sure the loads are 

secure so they don’t fall off and land on the 

foreman, don’t we Doug. 

Hydroformed Frame is lighter, yet more durable which 

is good when Steve decides to take a short cut to 

get home in time to watch the game. 

17" wheels and tires means better traction 

so Dave can get in and out of places 

he shouldn’t be in, in the first place. 

At DaimlerChrysler Canada Fleet Operations you’ll find the most powerful line of 

Dodge Ram Heavy Duty Trucks we’ve ever assembled. You’ll also find our value 

added Fleet Programs and our customer service the best in the business. For a 

few more reasons you’ll love us, call 1-800-463-3600 or e-mail us anytime. 

◆ 

DaimlerChrysler Canada 

Fleet Operations 

www.fleet.daimlerchrysler.ca 

2004 Chrysler, Jeep® and Dodge vehicles are backed by the best protection we've ever offered: a 7-year or 115,000 kilometre* Powertrain Warranty plus 24-hour roadside assistance†. Basic Warranty coverage is 

for 3 years or 60,000 kilometres*. Rust-through coverage on all body sheet metal is for 3 years. The Cummins Turbo diesel engine is protected by a separate Limited Warranty, covering the engine for 7 years or 

160,000 kilometres*. *Whichever comes first. †Some conditions including a deductible may apply. Offer does not apply to vehicles sold for certain commercial uses or to SRT-10 models. See your dealer for details. 


Trucks for the Trade 

Truck Graphics, Part II 

Choose the right graphic designer 

There is more to graphics than 

putting stickers on a truck 


In Part 1 of this article (Jan/Feb., 2004), we talked about 

what goes into effective truck graphics. In Part II, we look 

at choosing a graphics supplier and the practical aspects 

of applying graphics to a truck. 

The graphics that a contractor 

applies, or doesn’t apply, to his 

truck become the company’s identity 

in the community. This makes 

choosing a graphic designer and deciding 

on graphics one of the most important 

decisions that a company owner – 

and it should be the owner – will make. 

“Many contractors fail by delegating 

the development of truck graphics and 

other promotional material to an employee,” 

notes Gordon McCallum, creative 

director for McCallum Graphics in 

Mississauga, Ont. Truck graphics should 

be part of a total marketing campaign. It 

is therefore important to choose a 

graphic designer that understands the 

company’s overall goals, he added. 

Just as a customer does when hiring a 

service contractor, a contractor should 

ask to see previous work, check references 

and talk to other contractors when 

commissioning graphics for his truck(s). 

The process is easier where the 

graphics company does its design work 

in-house, reports Julian Sarboiu of 

AXXENT Signs Inc. in Mississauga, 

Ont. Working with one company on the 

Beware of 

copyright 

Any contractor that wants to use 

something previously published 

elsewhere, such as a comic book 

or cartoon character, MUST obtain 

permission from the individual or 

company that owns the copyright. 

Calgary contractor Peter 

Archdekin, president of Pete the 

Plumber, actually phoned Marvel 

Comics to check the rules concerning 

the use of their superhero 

figures on his trucks. He was told 

the company could ask him to 

remove the characters, but as long 

as he didn’t use any individual 

character on more than one truck 

and because he was “a little guy 

up in Canada,” they probably 

wouldn’t bother. 

design and another to apply it to the truck 

can add cost, downtime and headaches. 

One other thing to keep in mind 

when hiring a graphics supplier is how 

long they intend to keep the truck. 

Because the design work is done on 

computer, there is no need for the truck 

to be at a graphics shop until the graphics 

are actually ready to be applied. A 

two-day turnaround is typical, advises 

Sarboiu. “Shy away from shops that 

cannot provide you with a specific 

timeline for your job’s completion.” 

The shop should also have valid liability 

and contents insurance that covers 

your truck while it is in their hands, 

he added. 

How it’s done 

Digital photography and computerized 

graphic design software have made the 

process of creating custom graphics for 

a truck relatively straightforward. 

Typically, the designer will work out 

the graphics with the contractor on a 

computer screen using a file graphic of 

the particular model of truck. “It should 

not be a complicated process from the 

customer’s point of view,” notes 

Sarboiu. 

Once the design is done, the artist 

will print or e-mail a ‘photo’ of the completed 

truck. That can be changed and 

adjusted until the contractor is satisfied 

with the result. Only then are the fullsized 

graphics produced. 

Today most truck graphics are done 

in vinyl. An enormous range of colours 

and special effects are available. “There 

are certain things that you can incorporate 

into graphics today that don’t cost a 

lot more money but have benefit – 

reflective graphics, for example. They 

light up when headlights hit them,” 

notes McCallum. Exploring options 

with several graphic designers can be 

time well spent. 

There are two methods of printing 

graphics – inkjet that prints the image 

onto the vinyl and thermal imaging, 

which fuses the ink to the vinyl with 

heat. Thermal imaging is generally considered 

more durable. However, some 

shops warranty inkjet work for five years. 

The vinyl itself comes in a number 

of different qualities – everything 

from extremely expensive material 

that will outlive the truck to cheaply 

Today’s graphic designers like Julian Sarboiu and Randall Thomas, seated, design 

truck graphics on templates of the actual truck body set up in a software program. 

made offshore products (Sounds like 

PVF products!). Good quality vinyl 

will come with a warranty. The vinyl 

manufacturer’s colour chart will also 

list durability. A vinyl that is rated at 

five years, for example, should stay in 

place regardless of how many times the 

van goes through a truck wash and 

should not show any visible signs of 

fading for five years. 

Design software compensates for distortion 

in the vinyl as it goes around 

corners, etc. There should therefore be 

no visible distortion once the vinyl has 

been applied. 

Randall Thomas, a partner at 

AXXENT Signs, believes lights, moldings, 

etc. should be removed and 

replaced after the vinyl has been applied. 

The goal is to minimize the number 

of edges exposed to the elements. 

Cost varies with the complexity of 

the graphics. Most shops charge by the 

running square foot for production 

and an hourly rate for installation. 

Some shops add a setup charge for 

production – make sure that is included 

in the quote. 

Collision repair with vinyl is straightforward 

because the shop will have the 

graphics on a computer file. This makes it 

relatively easy to print off only the damaged 

sections and reapply them to the 

truck once a body shop has made repairs. 

Vinyl can also be removed when a 

leased truck has to be returned, for 

example, notes Thomas. However, the 

paint will be faded where not covered 

by vinyl. If the vinyl has been in place 

for three years or less, they can usually 

buff it back to original. A repaint may 

(continued on page 56) 

Roy, left, and Bob Birnie have been experimenting with their truck graphics for years. 

They turned to Gordon McCallum to turn their ideas into an unforgettable design. 


Trucks for the Trade 

(continued from page 55) 

be required if the graphics have been in 

place longer. 

Hand-painted graphics 

Prior to vinyl, graphics were painted 

right on the truck. The cost and the difficulty 

in finding a good artist made 

many contractors shy away from elaborate 

designs. However, the art isn’t totally 

lost and it does offer advantages. 

Peter Archdekin, owner of Pete the 

Plumber in Calgary, has artist Valerie 

Nimchuk of No Limit Artistic Design, 

Calgary, do the superhero figures on his 

cube vans. The lettering is vinyl, but the 

figures are air brushed with some of the 

details painted by hand. 

Archdekin and partner Andrew 

Prince like the airbrushed graphics 

because the colors are vivid, durable 

and each truck is an individual and 

identifiable work of art that typically 

costs about $2,000 to decorate. 

Working with an artist like Nimchuk 

is the same as working with someone 

who does vinyl graphics. She typically 

does the Pete the Plumber cube vans 

over one three-day weekend at 

Archdekin’s shop. The areas to be 

painted are sanded, she draws and 

paints the design based on sketches she 

has worked up with the customer and 

then applies a coat of clear to preserve 

the image and bring out the colours. 

The key to successful truck graphics 

is in knowing what is possible and tying 

it in to an effective marketing campaign. 

It pays to spend the time and 

money to do it right. 

Truck bed coatings 

Dupli-Colour is a durable, highimpact, 

sprayable vinyl polymer coating 

that protects truck beds from 

impact, scratches, weather and rust. 

The skid-resistant barrier also reduces 

road noise, takes the shape of the 

vehicle, can be used under conventional 

liners, or on other parts such as 

inner fenders and running boards. 

Apply as an aerosol, spray gun or 

roller kit. 

Sherwin-Williams Canada Circle no. 350 

Cube van shelving 

Weather Guard has introduced a special 

line of shelving for taller vehicles 

such as cube vans. Special bulkheads 

are available to fit the new Dodge 

Sprinter. The powder-coated shelving 

is available in two different heights, 

three depths and three lengths to 

cover most applications. Features 

include pre-punched shelves and end 

panels for easy attachment of accessories, 

adjustable shelf dividers, steel 

straps to anchor shelves to the side of 

the van, formed steel mounting 

brackets that run the full depth of the 

shelf unit and 3” shelf lips, notched on 

We are the solution. 

Partitions 

CANADA’S PREMIERE SERVICE VEHICLE 

COMPONENT SUPPLIER: 

Shelves, Bins, Cabinets, Partitions, Aluminum Ladder Racks, 

Data Desks, and our DuraFloor Floor System 

Literature Racks 

Drawer Cabinets 

3” centers for dividers. Units are 

shipped knocked down and require 

assembly that, the manufacturers 

reports, can be done easily by one person. 

Knaack Manufacturing Circle no. 351 

Aluminum truck rack 

This new heavy-duty truck rack from 

Weather Guard is available in two 

models for full-sized and compact 

pickups. High-strength extruded aluminum 

construction allows a load 

rating capacity of 800 lbs. Built-in 

ladder stops adjusts easily. Quick 

Thank you for demanding the best. 

THE MOST COMPREHENSIVE WARRANTY IN THE INDUSTRY. 

Shelving Units 

Please contact us 

at 1-800-668-7942 for a 

Distributor in your area. 

w w w . v a n t e r i o r . c o m 

release clamps are available as optional 

extras. An anodized finish keeps 

this unit shiny for years. 

Knaack Manufacturing Circle no. 352 




Professional, responsive customer service 

Faster installation, adaptable connections and easier maintenance 

Most complete package of pipe connectors and hangers 

For the most painless pipe installation and greatest cost savings, choose the 

Gruvlok ® system. The advantages of grooved-end couplings, flanges and fittings 

that install quickly means you can significantly reduce 

labor time and cost. Later on, maintenance, retrofit and 

expansion can be accomplished more easily and in 

much less time than with 

conventional flanged or 

threaded systems. Plus, 

working with Mueller Flow 

Control means you will have solid product support 

when and where you need it from the manufacturer 

with unmatchable experience in piping systems. 

Experience the Gruvlok ® difference and save more than 

just the headaches – save time and expense. 

Tel: 877-GRUVLOK 

(877-478-8565) 

www.gruvlok.ca 

Check Out New Website at www.gruvlok.ca 

It’s All About Balance… 

Many systems tend to be overdesigned, causing some circuits to have too much flow, while others have too 

little depending upon their proximity to the flow source. A balanced circuit saves energy and keeps temperatures 

more uniform, making occupied spaces more comfortable. Proper balance also ensures that pumps operate 

against the lowest possible pressure, reduces capital and maintenance costs, and ensures that the system 

operates according to the intent of the design. 

Balancing Valves 

GBV-G and GBV-A 

Features and Benefits: 

• Pressure differential ports on both sides of the valve 

• Convertible design, straight to 90˚ angle by removing and replacing four set screws 

• Positive shutoff for equipment servicing 

• Multi-turn adjustment 

• Micrometer type adjustment scale 

• Tamper-proof hidden memory stop 

• Model GBV-G and GBV-A available in sizes 2 1 ⁄2" to 12" 

• Suitable for maximum working pressure to 375 psi (2575 kPa) and temperatures to 230˚F (110˚C) 

Tri-Service Valves 

Model FTV-S, FTV-A 


• Designed for installation in pump discharge piping 

• Functions as a spring-loaded silent check valve, flow control 

valve and shutoff valve 

• Available in sizes 2 1 ⁄2" to 12", straight and angle configuration 

• Suitable for maximum working pressure to 375 psi (2575 kPa) 

and temperatures to 230˚F(110˚C) 

• Low pressure drop due to "Y" pattern valve design 

Globe Valves GBV-S and GBV-T 

(Sweat Soldered and Threaded - Cast Bronze) 


• Tamper-proof memory stop 

• Easiest & fastest field balancing 

• Multi-turn, micrometer type 

handwheel (four turn) 

Tel: 877-GRUVLOK 

(877-478-8565) 

www.gruvlok.ca 

Check Out New Website at www.gruvlok.ca 


Faucets & Fixtures 

Programmable faucet 

The 3000 T series of electronic faucets 

from Delta come with a programmable 

controller to control run time, sense 

time, blocking/delay time, sensor range, 

auto timer and sense/cycle. Designed for 

healthcare 

environments, 

the 

3000T offers 

many 

spout and 

outlet options. 

The 

controller 

is factory 

preset for 

ease of installation. 

It can be hard-wired (24V 

AC) or operated with four AA batteries. 

Delta Faucet Canada Circle no. 353 

High volume use 

Delta’s 26C and 27C commercial faucet 

lines are designed to take high volume 

use, but with curved handles and 

rounded corners to present a less institutional 

look. Both include Delta’s new 

quarter-turn CER-TECK ceramic disc 

cartridge, which is designed to meet the 

needs of contractors with multiple valve 

requirements. Faucets are a solid onepiece 

brass casting with over 36 spout 

options. 

Delta Faucet Canada Circle no. 354 

Avant-garde design 

The new ‘unconventionally modern’ 

Tenso line from Grohe is the first by the 

company to include a tall 13" deck 

mount vessel faucet in addition to the 

standard 

centreset 

lavatory 

design. The 

cylinder 

motif is 

carried 

throughout 

the line, 

which also 

includes 

pressure 

balance 

valve trim, tub spout, and bath accessories. 

Available finishes include 

chrome and satin nickel. 

Grohe Canada Circle no. 355 

Manual flush 

The Zurn MetroFlush manual flush 

valve includes siphon guard backcheck 

protection, vacuum breaker, flush tube 

wall escutcheon and fixture spud securing 

nut for back spud connection. It is 

offered in water closet and two urinal 

models – for 3/4" valves and 1 1/4" 

valves. It is also available in the Metro- 

Sense sensor-operated version. 

Zurn Industries Circle no. 356 

Back on the market 

Speakmann has re-introduced its 

Model 1 Anystream solid brass eight-jet 

showerhead. The model had been discontinued 

in 1994 due to its inability to 

meet government 2.5 gpm water use 

rules. The new model features a precision-molded 

faceplate and patented 

spray jets to achieve an invigorating 

shower spray while complying with 

water use regulations. This unit is available 

in chrome or polished brass. 

Speakmann Co. Circle no. 357 

New residential line 

Long known for its commercial products, 

Chicago Faucets has recently 

introduced a residential line of kitchen 

faucets. 

Available in 

numerous 

styles and 

finishes, 

typical features 

include 

ceramic 

cartridges 

and 

the company’s 

Softflo 

aerators. Pictured at left is a deckmounted 

pre-rinse with 23-inch riser 

and spring guide, self-closing spray 

valve, Quaturn operating cartridge, 44" 

flexible stainless steel hose and insulated 

handle. 

Geberit, Chicago Faucets Div. Circle no. 358 

Contemporary design 

Hansgrohe’s ultra-contemporary new 

Axor Citterio collection is the result of a 

two-year collaboration with internationally 

renowned 

architect 

Antonio 

Citterio. 

The collection 

includes 

faucets, 

showers and 

accessories. 

They are 

available in 


Shower solution 

World’s largest mall 

saves on maintenance, 

reduces water bill 

West Edmonton Mall is the largest 

shopping facility in the world at 5.3 

million square feet with more than 

800 stores and services. 

It is also home to Galaxyland (the world’s largest indoor amusement park), 

World Waterpark (the world’s largest indoor wavepool) the Ice Palace (an 

NHL-sized rink) and other attractions. 

The facility has nearly 30 different public restroom areas, as well as 

locker facilities, to accommodate up to 138,000 visitors each day. 

Maintaining restrooms and locker rooms for a complex of this magnitude 

is a daily challenge. Restroom renovations are considered a small project 

and are part of an ongoing process. 

West Edmonton’s primary problem was maintenance on its 60 shower 

units in the locker rooms. “Our old showers were a maintenance nightmare 

for costs and time,” reports Brian Mykitiuk, mall maintenance manager. 

The facility management team began replacing the showers over the years, 

trying a number of different models. 

Some would work initially, but developed 

drips and other problems over 

time and proved too expensive to 

repair. 

Today, however, West Edmonton 

Mall has replaced nearly all of its previous 

showers with Bradley 1C-TT wall 

shower units and plans to add another 

These Bradley shower units have proven 

reliable and virtually vandal proof. 

chrome or platinum. Pictured is the single-lever 

basin mixer. 

Hansgrohe Circle no. 359 

Artistically inspired collection 

The new Grazia line from Bach includes 

a widespread lavatory faucet, tub and 

shower fixtures and a Roman tub 

faucet. Each is available in six finishes: 

polished chrome, nickel or brass, satin 

nickel, satin brass and oil-rubbed 

bronze. Construction is solid brass with 

ceramic disk valves. The line also 

Shower maintenance is no longer an 

ongoing nightmare for Brian Mykitiuk. 

10-15 additional units once the retrofits 

are completed. The 1C-TT units are 

in-wall, individual showers with an 

electronic push button and a chrome-plated brass showerhead. 

These metered showers save on water use and energy costs by ensuring 

that showers are not left running when not in use. Bradley’s Touch Time 

valve controls water flow at each station to reliably meter shower water. This 

push-button control with self-contained integral circuitry is a digital solid 

state ‘brain’ that electronically controls the timing of one solenoid valve. 

Showers are activated only when the push button is released, preventing 

‘hold-open’ activation. 

In addition, this unit features a number of vandal-resistant features. The 

chrome-plated brass is very durable and there are no necks on the showerheads 

that can be broken off. Units also do not have exposed fasteners, and 

the security screws are made to stand up to tampering. 

In the year-and-a-half since the Bradley shower units were installed, they 

have required no maintenance, reported Mykitiuk. “There are no drips and 

the shower rooms are dry…” 

Bradley Circle no. 360 

includes three kitchen faucets. 

Bach Circle no. 361 

Easy installation 

The Murano pedestal lavatory from 

Barclay offers a quick and easy way to install 

a lav. A molded lip frames the 

almost 

semi-conical 

shaped 

basin, 

which sits 

on a sturdy 

round 

column. 

Available 

in eighti 

n c h 

w i d e - 

spread, it measures 23" wide, 19" deep 

and 32" high. 

Barclay Products Ltd. Circle no. 362 


Pipes, Valves & Fittings 

Ball valves 

Conbraco is now making its Apollo 

bronze ball valves available with twoinch 

copper tube extensions for easy 

installation with the Ridgid Viega nosolder 

ProPress crimping system. MSS 

SP-110 Apollo 77C-200-A0 full-port 

valves come in six sizes from 1/2 to 2- 

in., with solid chromium-plated balls, 

cast end caps, blow-out-proof stem 

design, multi-fill PTFE seats and seals 

and adjustable packing. 

Conbraco Industries Circle no. 363 

Turn This 

Into This 

The Above Floor 

Toilet System 

Balancing valves 

S.A. Armstrong says its venturi-style 

balancing valves produce a much higher 

balancing accuracy than conventional 

models. The compact 1/2 to 2-inch 

valves have five full 360-degree turns 

from open to closed, can be installed 

with measuring ports up or down, have 

a non-rising handle and are selected 

based on line size for optimal flow rate 

and pressure drop. 

S.A. Armstrong Ltd. Circle no. 364 

Reverse handle valves 

Apollo 78-100 and 200 series bronze 

cap and chain ball valves now feature a 

stainless steel reverse lever handle to 

simplify installation, threaded soft solder 

connections in 1/2, 3/4 and 1-inch 

sizes, with chrome brass ball, blowoutproof 

stem, adjustable packing gland 

and a brass dust cover with chain or an 

optional latch. 

Conbraco Industries Circle no. 365 

Penetration seal 

The CHEMCURBTM System Penetration 

Seal replaces labour-intensive 

metal pitchpans with versatile, pre-cast 

components and solvent-free pourable 

Faucet Fix trucks could become a familiar sight across Canada if the owners 

are successful in franchising their business. 

Plumbing company 

looks to go national 

By Ron Shuker 

A plumbing service contracting business with three locations in the Ottawa 

area is planning to go national. Founded in 1988, Faucet Fix focused on the 

residential fixture service market. 

A large, stable and profitable market where the owner had expertise, 

superior working conditions over other sectors, and a real opportunity for 

long term growth all added up to a successful business, comments founder 

Gary Greco. 

“We built our business on what we called one-call service. We focused on 

this specific market, dispatched customer calls to our service techs and 

stocked virtually all parts and fixtures needed in our trucks. 

“Simply, we repair and replace faucets, sinks and drains. It’s fast, friendly 

and effective service, prompt, expert and priced very competitively. And we 

back it up with a two-year warranty …,” he said. 

There are three franchisees currently operating in the capital city. Faucet 

Fix provides a total business solution for individuals working in this sector of 

the plumbing industry. 

“We do everything for the franchisee: call screening, dispatch, marketing 

and advertising, accounts, payroll, remittances, weekly and monthly financial 

reports and tax preparation,” Greco reported. “And we encourage the franchisee 

to work just 40 hours a week so they have time for family and other 

personal interests. 

“We view every household as a potential lifelong customer. Repeat 

customers represent almost two-thirds of the existing Faucet Fix 

business …,” he noted. 

More information is available on the company website at 

www.faucetfix.com. 

• You decide where to put a toilet or bathroom, 

it is not dictated by the drainage situation. 

• Many models can be hidden behind walls. 

• Floors stay intact. No breaking, no mess. 

• Can be installed up to 12’ below the sewer 

level and/or 150’ away from a soil stack. 

• You only need small diameter 3/4” pipe, 

which can be run virtually anywhere. 

• Over three million sold worldwide 

• Clean, reliable, and virtually maintenance free. 

• More options - choose from pump only 

to complete toilet systems. 

The proven alternative 

sealants. Installation takes under 15 

minutes. ChemCurbs never require 

flashing or mechanical attachment. 

They are approved for use by many systems 

manufacturers. Warranted by 

Chem Link against leaks for 10 years. 

Chem Link Circle no. 366 

Red firestopper 

TREMstop Fire Mortar in rust red is 

now featured in ULC and UL systems 

for firestopping metallic pipe and 

blank openings through concrete, is 

asbestos-free, provides a high fire 

resistance, thermal barrier and high 

impact resistance. 

Tremco Fire Protection Circle no. 368 

Compressed air 

These two-stage air compressor systems 

are completely piped packages,in cast 

iron, with over-sized bearings, durable 

disk valves, in sizes of 1-1/2 to 30 hp, 

include an air cooled after cooler, air 

dryer and water separator plus coalescing 

filter. 

Saylor-Beall Mfg. Circle no. 369 

Submersible pumps 

The K Series centrifugal wastewater 

pumps from Pumpex are sealed, nonclogging, 

long-wearing pumps designed 

for extended 

and intermittent 

pumping in 

flood situations. 

They 

feature a 

Check valves 

The 80DICL ductile iron check valve 

and the 80S6CL 316 stainless steel check 

valves in 2 to 6-inch sizes from Danfoss 

feature Certa-Lock patented lock-type 

grooved 

pipe con- 

to traditional gravity 

grinder 

nections 

pump that 

flow plumbing. 

for PVC 

allows solid 

drop pipe. 

material to 

These iron 

pass. Other 

valves are 

features include 

e p o x y 

a 

coated inside-out, 

SmartSeal 

For a FREE brochure please call: 

mechanical 

1•800•36•FLUSH /1•800•363•5874 with a patented poppet assembly and 

seal cartridge 

To see the entire family of Saniflo products visit: stainless spring and Buna-N seal. and tank capacities of 80 to 240 (US) 

and 

www.saniflo.com 

Stainless models have Viton seals. gallons. An intake air filter removes up integrated cooling chamber. 

Danfoss Flomatic Circle no. 367 to 10 micron particles. Other features Pumpex Inc. Circle no. 370 



Tools & Instruments 

Jobsite estimating 

The new Pocket Bid software program 

from Accubid, designed for pocket PCs, 

enables users to perform a complete 

estimate on the jobsite, with bill of 

materials, takeoffs, full extension, bid 

summary and a 

final price. It 

runs on portable 

devices using 

Microsoft’s 

Pocket PC 2002 

or Windows Mobile 

2003 operating 

systems, can 

update to a desktop 

and back, 

supports the Accubid desktop database, 

opens multiple databases and projects 

at the same time. See it at CMX! (Please 

see show preview on page 62) 

Accubid Systems Ltd. Circle no. 371 

Mini-Rooter extras 

The Mini-Rooter XP from General Pipe 

Cleaners features eight-inch wheels, a 

fold-down handle 

that locks for 

lifting, a drum 

that holds up to 

75-ft. of 1/2-inch 

cable with an 

inner drum cage 

to help prevent 

tangling and 

optional power 

feed controls. 

This unit accepts 

1/2 and 3/8-inch Flexicore rope centre 

cables. 

General Pipe Cleaners Circle no. 372 

Torque wrench 

The Ridgid 904 is a 3/8-inch-drive 

torque wrench designed for underground 

pipe installations that use nohub 

couplings. The 904 features 80- 

inch-lbs. of torque setting, a fast ratcheting 

action and it gives a distinctive 

‘click’ when the desired torque has been 

achieved. Construction is of stainless 

and painted steel. 

Ridge Tool Co. Circle no. 373 

Real-time display 

ACR’s SRP-Display Module is an external 

display for the SmartReader Plus 

line of data loggers for viewing realtime 

data of any channel using factoryset 

equations. The user scrolls through 

the list of channels and the LCD display 

to see data in the units of the base channel 

type, in Celsius and Fahrenheit 

scales for channels measuring temperature. 

It is portable, battery-powered and 

easy to use. 

Alpha Controls Circle no. 374 

Duct beaders 

General duct beaders are heavy duty 

machines made in Canada. They eliminate 

cross-braking and stiffen ductwork 

in seconds. Sixteen 

and 20- 

gauge models 

are available 

with adjustable 

steel bead rolls 

for depth of 

bead and along 

the shaft for 

beading of shorter duct and fittings. See 

them at CMX! 

Empire Machinery & Tools Circle no. 375 

Fiber optic scope 

TestoView is a lighted fiber optic visual 

inspection tool with flexible shaft, highpowered 

lens and halogen bulb, diagnoses 

HVAC and industrial problems 

from inside, such as blocked evaporator 

coils, and heat exchangers inside out. It 

can also be used for feeding thermostat 

wires and checking for duct clearance, 

in lengths of 18, 36, 48, 72 and 96-in. 

Testo, Inc. Circle no. 376 

Spiral saw 

The original RotoZip spiral saw, acquired 

by Bosch in 2003, features four new 

RZ models with a universal three-jaw 

chuck that fits any 

size bit, a wrenchless 

bit change 

system, sealed 

switch, structural 

steel ribs, seven 

attachments including 

a quickrelease 

handle, 

ZipMate rightangle 

cutting attachment, 

a flexible 

shaft for accessories, and a variety of 

features for each model such as a 5.5 

amp motor. 

Bosch Canada Circle no. 377 

Inside pipe cutter 

Mag Tool will demonstrate the Pipe 

Shooter at CMX, an inside pipe cutter 

for fast cutting of both PVC and ABS 

plastic pipe. This zinc-plated model 

cuts fast and is easy to use. 

Mag Tool Circle no. 378 

Gauge glass guard 

The Gauge Glass Guardian is a protective 

guard, required by code in Ontario, 

used to shield the front and sides of 

tubular gauge glass installations to prevent 

injury should it break. Made from 

clear, high temperature-shatter resistant 


Drain camera 

line upgraded 

Ridgid/Kollmann has made a number of 

significant upgrades to the cameras for 

its video inspection system. 

SeeSnake camera heads have 

received significant upgrades. 

polycarbonate tubing in 2 and 2-1/2- 

inch OD x 1/8-inch wall, half-cylinder 

sections, it can be factory or field-cut. 

Keystone Steam Supplies Circle no. 379 

Air balancing smoke pen 

The Smoke Pen provides non-toxic test 

smoke where and when needed for air 

balancing, ventilation, testing smoke 

alarms, etc. 

Featured is 

a smokeemitting, 

cool-burning 

wick 

adjusted to 

3/8-inches exposed for lighting. It produces 

a continuous trail of smoke. 

Cover extinguishes the wick; includes 

six replacement wicks. 

Regin HVAC Prod. Circle no. 380 

Worksite generator 

The DeWalt 6,000-Watt DG6000 gas 

generator features a Honda 11-hp OHV 

GX engine with special air intake, choke 

and carburetian system for starting in 

all temperatures, and a super-quiet 

muffler. The power generator features a 

brushless 5,000-Watt alternator that 

This new self-leveling camera head 

keeps the video image upright. 

The new SeeSnake Plus self-leveling camera avoids disorientation caused 

by movement of the camera because the water is always pictured running 

along the bottom of the pipe. 

“Because the self-leveling camera provides an image as it was meant to 

be seen, it can give customers a clear understanding of what they are looking 

at,” explains Mark Fleming, product manager. “This in turn helps (the 

contractor) explain what repair is best needed.” 

The camera is also one of the 

smallest on the market at 1.365" in 

diameter and 2" long. 

Ridgid/Kollmann has also upgraded 

the standard SeeSnake Plus camera. 

The size has been reduced by 26 per 

cent for improved maneuverability 

inside the pipe. It now features 100 

per cent stainless steel construction 

plus a thicker light shield for better 

wear resistance. The heavy-duty lighting 

has also been improved for better 

visibility and wear resistance. 

All SeeSnake cameras feature a 

built-in 512 Hz transmitter that 

makes them compatible with Ridgid locators, as well as those from a 

number of other manufacturers. 

Ridgid/Kollmann Circle no. 382 

produces up to 8,250 Watts of surge 

capacity to start large tools. The unit 

has four 120 volt and one 120/240-v 

outlets with twist-locks. 

DeWalt Ind. Tools Circle no. 381 

Pipe clamp temp. gauge 

The Model 4005I cordless pipe temperature 

gauge features a retractable probe 

hidden in the handle that also measures 

liquids and solids. It features a digital 

LCD disp 

l a y , 

automatic 

shutoff 

after 

five minutes 

nonuse, 

temperature range from -20 to 

300°F or -29 to 149°C, with a soft carrying 

case and belt loop. 

Cooper-Atkins Corp. Circle no. 383 

Oxy-fuel safety video 

All aspects of oxy-fuel cutting, welding, 

brazing and heating safety, including 

fuel gas characteristics, torch operation, 

are detailed 

in a 40- 

minute 

video, 

‘Oxy-Fuel 

Equipment 

Safety & 

Operations’. 

Learn proper handling techniques 

of gas cylinders, equipment and 

pressurized gases to avoid injuries, 

property damage and loss of life. 

Smith Equipment Co. Circle no. 384 



Learning experience 

Latest technologies, full seminar schedule 

highlight Canada’s largest HVAC/R show 

If visitors to CMX 2004 can count on 

one thing, it’s that they are in for a 

learning experience during the 

three-day show. Not only will over 300 

manufacturers display the latest in 

HVAC/R technology, but three days of 

seminars, workshops and skills demonstrations 

will show the contractor and 

his employees how to best take advantage 

of that technology. 

As well, an HVAC/R Heritage Centre 

display will give attendees a little history. 

And the skills competition will allow 

apprentices to show their stuff. Not surprisingly, 

the theme of this year’s event 

is ‘The Mechanicals Industry – Past, 

Present and Future’. CMX 2004 will take 

place March 25-27 at the Metro Toronto 

Convention Centre in downtown 

Toronto. 

CMX will offer an opportunity for contractors to talk directly with manufacturers. 

Victaulic, seen here at CMX 2002, will be back for 2004. 

For more information visit gmcanada.com or call 1-800-GM-DRIVE. 

*1500 Extended Cab SLE models. ‡ On Sierra 1500 models. 

Taking centre stage will be the 2004 

Skills Canada-Ontario Heating Systems 

Technician Competition. Attendees will 

see some of the industry’s best young 

technicians compete in a test of their 

technical HVAC problem-solving skills. 

This is the second year that the event 

will be held as an official competition, 

organized by the Heating Refrigeration 

& Air Conditioning Contractors of 

Canada (HRAC). 

High school students will compete 

on Thursday, March 25. Apprentices 

will compete on March 26. 

Training and education will also be 

featured in the extensive Learning 

Forum of 40 featured industry-wide 

seminars. 

Seminar topics include: EnerGuide 

for Houses, Energy Star, funding for 

manufacturers, integrated HVAC solutions, 

commercial HVAC equipment 

effectiveness, high rise ventilation and 

solar opportunities, high performance 

buildings and mechanical systems, 

hydronic heating controls and radiant 

floor heating systems, R-22 and HCFC 

replacements, selling commercial projects 

and services, micro co-generation 

and many others. Exhibitors will also 

conduct seminars related to their areas 

of product expertise. 

For more information, call 416- 

444-5225, 1-800-282-0003 for preregistration, 

exhibiting and accommodation 

contacts, or go online at 

www.cmxshow.com. 

The Exhibitors 

Company Name 

Booth 

A.M.T.S. Ltd. 1109/1111 

Abatement Technologies 1018 

Accubid Systems Ltd. 2010/2012 

Adams Mfg. Co. 1124/1126 

Aeroflo Inc. 1106/1108 

Air King Ltd. 1639/1641 

Air Movement & Control Assoc. 

N3 

Air Solutions 1745 

Airdex Corp. 731 

Airlux Air Conditioning 2120 

Aitons' Equipment Inc. 823/825/827 

Alberta Custom Tee 1814 

Alfa Laval Inc. 1420 

Allanson Environmental 1713 

Alltemp Products Co. 1221/1321/23/25/27 

Alpha Controls & Instrumentation 1212/1214 

Andy Baumen Associates 1630/1632 

Applied Comfort Products 1413/1415 

Applied Energy Systems Inc. 624/626 

Ari - Air Conditioning And Refrigeration Institute 841 

Armstrong Air Conditioning 1619/1621 

Arosio Canada Inc. 1845/1944 

Asco Valve Canada 1425/1427 

Ashrae, Inc. 

N13 

Atmosphere Inc. 943/945 



Atofina Canada Inc. 1007/1009 

Bacharach, Inc. 2022/24/26 

Belimo Aircontrols (Can) 2238/2240/42 

Belnor Engineering Inc. 837 

Biddle Air Systems Ltd. 917 

Bitzer Canada Inc. 1831/1833/35 

Blanchard/Ness 937/939 

Blygold America 1021 

Bnp Media/Air Cond., Heating & Refrig. News 736/738/740 

Bodycote Mtls Testing Canada 710 

Bradford White Canada 1412/1414 

Brant Radiant Heaters 625/627 

Breathe Free Technologies 2135 

Brenelle Enterprises 1136 

Brinmar Ltd. 923 

Britech 1744 

Buderus Hydronic Systems 402/404/406 

Camus Hydronics Ltd. 523 

Canadian Consulting Engineer 1422 

Canadian General Filters Ltd. 925 

Canadian Oil Heat Association 

N14 

Canadian Solar Ind. Assoc. 735 

Canarm Ltd. 1019 

Carlo Gavazzi 1924/1926 

Carremm Controls 1116 

Carroll Mf'g International 1208/1210 

Cb Sales Canada 2014/2016 

Change Air Prod. & Services 1417 

Chem Link Inc. 645 

Cimatec Environmental Eng. 2113 

Circon Systems Corp. 2322 

Climetec Ind. Ltd. 2115 

Clip Light Manufacturing 1120 

Coleman Heating & Air Conditioning 931 

Comfort Connections 1914/1916 

Computer Pundits Corp. 2037 

Contracting Canada Mag. 1034/1036 

Cooper-Atkins Corp. 821 

Cozy/Louisville Tin & Stove 916/918 

Csa International 938/940 

Custom Coils Canada 714 

Danfoss Inc. 424/426 

Data-Basics, Inc. 836 

Dayus Register & Grille 1012 

Decor Grates Inc. 2006/2008 

Dectron Inc. 1231 

Deflecto Canada Ltd. 1213/15/17 

Delhi Industries Inc. 1225 

Delta T Components 1941/1943 

Develcorp Enterprise 1816/1818 

Digital Comfort Systems 2041 

Diversitech 920 

Dominion Fittings 2023 

Don Park Inc. 1625/427/1634 

Ductmate Canada Ltd. 1113/1115 

Dundas Jafine Inc. 1930/1932 

Duro Dyne Canada 2331/33/35 

Dyn- Air / Hardcast (Ccwi) 730/732/734 

E&E Process Instrumentation 912/914 

E.J. Walsh 2210 

E.S. Gallagher Sales Ltd. 1512-26,30-36 

East Coast Cad/Cam 1344 

Ebm-Papst Inc. 1901 

Ecoflex Systems 1743 

Ecr International - Olsen Division 1834/1836 

Ecs - Empire Comfort Systems 1023 - 1027 

Efi Systems Group 1718/1720 

Emerson Climate Tech.(Copeland, Flow Controls, Cpc) 1509 

Emerson Climate Technologies (White-Rodgers) 1517 

Empire Machinery & Tools Ltd. 430/432 

Enbridge Gas Distribution Inc. 2117/2119 

Energy Vent Ltd. 1114 

Enerworks 611 

Enerzone Inc. 815 

Engineered Systems Magazine 736/738/740 

Envira-North Systems Ltd. 744 

Enviro H20 1722 

Equiguard Inc. 1445 

Erico, Inc. 617 

Esab Group Canada Inc. 1544 

Fanam, Inc. 716/718 

Fantech, Inc. 1543 

Farmbro Inc. 2025 

Fedders Inc. 1143 

Fielding Chemical Technologies 1721 

Fleetline Products Ltd. 726 

Flexible Eutectic Boilers Ltd. 524/526 

Flexible Technologies 1122 

Flexmaster Canada Ltd. 1011 - 1015 

Fred J.Taylor Sales & Marketing 930/932/934 

Frontier - Wolseley Hvacr Group 1537/39/41 

Fuel Master Div. Pendell 1317 

Furneco International 2031/2033 

G&K Services Canada 1735 

Gary Jonas Computing 1312/1314 

Gary Morgan Sales Inc. 1842/1844 

Goodman Company Canada 2130/2132 

Gordon R. Williams Corp. 2216/2218/2220 

Gorski, Plener & Associates 711 

Greystone Energy Systems 1812 

Grundfos Canada Inc. 522 

Gsw Water Heating 701 

Hall-Chem Mfg. Inc. 1540 

Hi-Mark Occupational Skills Training Centre Ltd. 800/802 

Honeywell Asca Inc. 1134 

Honeywell Ltd. 1119 

Hpac Magazine, Rogers Media 

N11/N12 

Hrai - Heating, Refrigeration, 

Air Conditioning Institute Of Canada N6 - N10 

Hvac Xchanger 935 

Hvacr Heritage Centre Canada Career Skills Area 

Hydronic Parts Group Ltd. 610 

Hydronic Systems Can. Inc. 1931 

Hydronics Marketing Group 511 

Icc Industrial Chimney Co. 1045/1144 

Icor International 2223 

Icynene Inc. 2019/2021 

Imperial Manufacturing Group 707 

Indoor Air Systems/Rosenberg 1439 

Insulation Solutions 1118 

International Comfort Products 1607 

Invensys Climate Controls 630/632/634 

Inventex Inc. 621 

Ipex Inc. 1238/1240 

Islandaire, Inc. 1815/1817 

Itm Instruments 431/433 

Itt Fluid Products Canada 413 

J. Walter Company Ltd. 1140 

Jenkins - Nh Valves 1319 

Johnson Controls 1907,09,11 

Kamco Products 819 

Ke Fibertec Na 2122 

Kerr Heating Products 

Kerr Heating Products 1738/40 

Keystone Steam Supplies 1437 

Kmc Controls Canada 807/809 

Laars Heating Systems 513/515 

Lambro Venting Products 1245 

Leader Fan Industries 2131/2133 

Lennox Ind./Parts & Supplies 2015 

Lennox Industries 1807 

Lev-Co 1934 

Lg Electronics 1636,38,40 

Liquiplus Solutions 1723 

Little Giant Pump Co. 712 

Louisville Ladder 1717 

Lux Products 1637 

Madok Manufacturing 2121 

Mag Tool Inc. 906/908/910 

Marcell Industrial Inc. 1535 

Mark 1 Engineering Ltd. 941 

Maxxon Corporation 1017 

Mechanical Contractors Association Of Toronto N15 

Menova Engineering 1940 

Mep Drives Ltd. 1730/1732 

Merx 619 

Mestek Canada 612/614 

Mits Airconditioning 1822/24/26 

Mitsubishi Electric 1821/23/25/27 

Miura Boiler Co. 531/533 

Monitor Products/Enairco 525/527 

Mtp Instruments 410 

Multicam Canada 2235/2334 

National Refrigeration 1523 

Natural Gas Tech. Centre 1837 

Newmac Mfg. 1631,33,35 

Nextenergy Solutions 1734/1736 

Niagara Fog Ltd. 2123 

Ningbo Zhiqing Industrial 2213 

Nordyne 1838/40,1839/41 

Novel Aire Technologies 1316 

Nrcan 607 

Nrg Equipment Inc. 1039/1041 

Nti/Ny Thermal Inc. 723 

N-Two Cryogenic Enterprise 4 

Nu-Air Ventilation Systems 2125/2127 

Nu-Calgon Inc. 1419 

Nutech Brands / Lifebreath 1731 

Ontario Plumbing Inspectors Assoc. 

N2 

Ontor Ltd. 922/924/926 

Ozz Corporation 1138 

Pacer Industries, Inc. 1112 

Panasonic Canada Inc. 838 - 844 

Perfinex Inc. (Pya) 1341 

Plastec Ventilation, Inc. 2324/2326 

Plumbing & Hvac Product News 

N4/N5 

Polaroid Canada Inc. 839 

Power Vac G.T.A. Ltd. 1715 

Powrmatic Of Canada 2230-36/2138,40 

Preston Phipps Inc. 414/416 

Primo Instrument Inc. 412 

Pro Kontrol 1442/1444 

Protocol Resource Management Inc. 2020 

Psg Controls, Inc. 1819 

Quickpen International 845/944 

R.W. Beckett Canada Ltd. 1008/1010 

Rae Corporation 936 

Rainbow Metal Co. 1538 

Raptor / Rothenberger Tools 2118 

Rbi Water Heaters 620/622 

Redmond Williams Distributing 1737 - 1741 

Refco Manufacturing 811 

Refrigerant Services Inc. 2035 

Refrigeration Kool-Air Inc. 2225/2227 

Rehau Industries Inc. 521 + 519 

Reliable Controls Corp. 1645 

Reliable Image Pricing System 1343/1345 

Reversomatic 1920/1922 

Rheem Ruud 1709 

Ridge Tool Co. 1913 - 1927 

Riello Burners 420/422 

Roberts Gordon 1110 

Roth Canada 407 

Royal Quickstop Fire Protec. 817 

Rpc 1038 

Rses - Refrigeration Service Engineers Society (Canada) N1 

S.M. Trading House Inc. 1016 

Sanuvox Technologies 2330/2332 

Sanyo Canada Inc. 2107 

Sbi Stove Builder Intern'l 2234 

Schwank Ltd. 831-35/1040 

Security Chimneys Int'l 1313/1315 

Selkirk Canada Corp. 2139 - 2143 

Sie Inc. 615 

Sigma Convector Enclosure 2222 

Skf Canada Ltd. 1531/1533 

Skymark International 2007 

Skytech 2137 

Smith Energy Inc. 1139/1141 

Snips Magazine/Bnp Media 736/738/740 

Soler & Palau Inc. 816/818 

Presenting Watts Full Line of CSA B125-01, 

ASSE 1016 and 1017 Listed Thermostatic Mixing Valves 

Sporlan Valve Company 2224/2226 

Standard Refrigeration 1623 

Stelrad (Canada) Ltd. 606/608 

Streamline Copper & Brass 1431 - 1435 

Sumner Manufacturing 1725/1727 

Suncourt Inc. 1423 

Superior Radiant Products 1441 

Takagi Canada Inc. 423/425 

Technical Standards & Safety Authority (Tssa) 1421 

Temp-Mizer Canada Ltd. 530/532 

Temprite - A Mestek Co. 613 

Test Products International 1936 

Testo, Inc. 717 

Thermadyne Canada 1042/1044 

Thermal Hydronic Supply 1135/1137 

Thermo 2000 Inc. 2214 

Thermo Manufacturing 909/911/913 

Thermolec Ltd. 921 

Thermoscreens Canada 1918 

Tili Electrical 1234/1236 

Tirino Corp. 618 

Trane Canada Dso 1131 

Trans Continental Equipment 2245/2344 

Trent Metals Ltd. 1416/1418 

Tsi Incorporated 2111 

Turbocor Inc. 834 

Tvm Building Products 623 

Uei Canada 813 

Underwriters' Laboratories 2211 

Unicell Ltd. 743/745 

Urecon Ltd. 915 

Vebteck Research 724 

Venmar Ventilation Inc. 1331 

Vermont Castings / Majestic 2231/33 

Versa Fittings & Mfg. Inc. 1719 

Vibrasystems 1035 

Victaulic Company 1424/1426 

Viessmann Manufacturing 507/509 

Vulcain Alarm, Inc. 2039 

W & F Mfg. 919 

Ward Couplox 2219 

Waterfurnace International 2321 

Watson Mcdaniel Co. 1241/1340 

Weil-Mclain Canada 703 

Weksler Glass Thermometer 1037 

Wennsoft, Inc. 2018 

Wesmech Technical Sales 1438/1440 

Westway Machinery 1820 

Wicor Industries 1020/1022 

Williams Comfort Products 720/722 

Williamson Industries 1339 

Wirex Controls Ltd. 1014 

York International 1031 

Zcl Composites Inc. 631/633 

Zone-A-Trol Div. Trolex 719 

Watts Has the Right Mix 

Next time you specify a thermostatic mixing valve, play it safe 

with Watts. Our full line of valves provide precise temperature 

control and high reliability. Our CSA B125-01/ASSE 1016 listed 

point of use mixing valves are ideal for single fixture 

applications, with the capacity to service multiple fixtures. They 

can be preset to any temperature between 80˚F and 120˚F. Our 

CSA B125-01/ASSE 1017 listed source of supply mixing valves 

are ideal for use at the hot water source to maintain and limit the 

temperature in domestic and radiant systems. 

They can be preset to any temperature between 

100˚F and 180˚F. For literature on Watts full 

line of thermostatic mixing valves, call 

1-888-208-8927 or visit our website at 

www.wattscanada.ca. 

ISO 9001:2000 REGISTERED 


www.wattscanada.ca 



Atlantic Focus 

Larger MEET show 

Expanded venue 

draws increase 

in exhibitors 

The addition of a new exhibition 

building within the Moncton 

Coliseum complex in March 2003 

has enabled the Atlantic Region’s 

Mechanical Electric Electronic Technologies 

(MEET) show to grow once again 

with more exhibitors than in May 2002. 

The two-day event, scheduled to 

open May 5, already had 275 exhibitor 

spots reserved as of mid-February, 

reported Jeff Lacey of Master Promotions, 

show managers. “This includes 

30-40 new companies and a 20 per cent 

growth in the mechanical section,” he 

told P&HVAC. 

Once again, MEET will present a varied 

seminar program for all visitors (see 

below). And the Industry Dinner is certain 

to be sold out in advance again 

with Bill Carr as the headline entertainer, 

said Lacey. 

The MEET show returns to a newly expanded Agrena Centre in Moncton. 

New for this year, MEET will host the 

plumbing portion of the Skills Canada 

New Brunswick competitions. Students 

from across the province will complete 

actual plumbing projects, which will be 

Got a tough question? Ask the manufacturer. Roth’s Michel Beaulieu, right, fields 

questions at MEET 2000. 

judged on skills and accuracy with the 

winner advancing to the tenth national 

Skills Canada competition in Winnipeg 

as part of Team New Brunswick. 

The competition is hosted by MEET 

and sponsored by the N.B. Community 

College Apprenticeship and Occupational 

Certification branch of the N.B. 

Department of Training and Employment 

Development, and the four show 

sponsors: Canadian Institute of Plumbing 

& Heating (CIPH), ASHRAE 

Atlantic chapters, the Electro Federation, 

and the Illuminating Engineers 

Society. The website is: www.skillscanada.nb.ca. 

Show hours are May 5 10 a.m. to 6 

p.m. and May 6 10 a.m. to 5 p.m. 

Further information is available by calling 

(506) 658-0018 or at www.masterpromotions.ca/meet. 

Seminar Program 

Wednesday, May 5: 

10:30 a.m. – The Benefits of High 

Resistance Grounding by IPC Resistors; 

and Continuous Monitoring of Partial 

Discharges in Electrical Equipment, by 

Eaton/Cutler Hammer. 

11:30 a.m. – Safety in the Workplace: An 

Overview of Standards and Practices; Bill 

C-45, What Does It Mean and How it 

Affects Your Organization? Both by various 

presenters. 

12:30 p.m. – Light Curtains and Industrial 

Safety, by Omron. 

1:30 p.m. – IESNA RP: Update of Current 

Practice for Industrial Lighting, by Bill 

Smelser, American Electric Lighting; 

Industrial Control and Information 

Networks, by Rockwell Automation. 

2:30 p.m. - Plumbing Code Changes for 

2005, by Raman Chauhan, National 

Research Council; and New Upcoming Arc 

Flash Safety Standard for Industry by 

Siemens Canada. 

3:30 p.m. – Grounding for Industrial 

Applications, by FCI Framatome Group. 

Thursday May 6: 

10:30 a.m. - Plumbing Code Changes for 

2005, by Raman Chauhan, National 

Research Council; and New Upcoming Arc 

Flash Safety Standard for Industry, by 

Siemens Canada (repeat). 

11:30 a.m. – IESNA RP: Update of Current 

Practice for Industrial Lighting, by Bill 

Smelser, American Electric Lighting; 

Grounding for Industrial Applications, by 

FCI Framatome Group. 

12:30 p.m. - Industrial Control and 

Information Networks, by Rockwell 

Automation. 

1:30 p.m. - Continuous Monitoring of 

Partial Discharges in Electrical 

Equipment, by Eaton/Cutler Hammer. 

2:30 p.m. - Light Curtains and Industrial 

Safety, by Omron. 

3:30 p.m. – The Benefits of High 

Resistance Grounding by IPC Resistors. 




Western Update 

In Brief 

Calgary to host 

RSES conference 

The Calgary chapter of RSES 

Canada will host the 67th RSES 

International Conference Sept. 

30 - Oct. 2 at the Westin Hotel. 

The event will feature a trade 

show – the RSES HVACR 

Technology Expo – along with 

leading industry speakers including 

Canadians Garth Denison, 

CMS, of Sporlan Valve and Brent 

Pennington of Hydrocarbon 

Training & Services. Other speakers 

include Jack Bartell of York 

International, Dennis Morgan of 

Kickstart, and Wes Taylor, CMS, 

of Carlyle Compressor. Tests for 

the RSES CM and CMS certificates, 

EPA Refrigerant Usage 

Certification, NTC and NATE 

Certification are also scheduled. 

For more information, call Kirby 

Kirkpatrick at Success Express at 

800-310-6853, 317-718-5910, 

Fax at 317-718-5912, or Email 

at: rses@successexpressmp.com. 

Commissioning 

courses created 

The Winnipeg Chapter of the 

Refrigeration Service Engineers 

Society of Canada has developed 

seven education sessions on 

equipment commissioning, 

reports Todd Brown, CM, education 

chair. The morning sessions 

cover furnaces (March 20), ventilation 

(April 3), instrumentation 

(April 17) and heat pumps (April 

24). Air conditioning, boilerscombustion 

and rooftop programs 

were held earlier, all at 

Red River College. Contact 

George Kurowski, CMS, at (204) 

632-2448, or e-mail: gkurowski@rrc.mb.ca 

for more information. 

Session sponsors include 

Ecco Heating, Emco Distribution, 

B.A. Robinson, Lennox, Nutech 

Energy, Refrigerative Supply, 

WWG Totaline and Wolseley 

Canada. 

Low flush program 

Vancouver’s three North Shore 

municipalities are offering residents 

$50 per toilet to switch to 

new low flush models, reports 

the Canadian Water and 

Wastewater Association. The 

municipality has signed up to 

take part in a GVRD pilot program 

to encourage more use of 

‘so-called ultra low flow toilets.’ 

(Please see toilet test report on 

page 7.) 

B.C. Red Seal 

marks raised 

Aprobe into Red Seal (inter-provincial) 

marks in B.C. showed that it 

was common practice to raise the 

marks of apprentices that were slightly 

below the passing grade of 70 per cent. 

A review by the B.C. Financial 

Institutions Commission showed that 

279 marks were raised between January 

1995 and June 2000. An information 

bulletin from the commission states: ‘… 

raising marks by one or two percentage 

points to bring them to the passing 

grade established by the national Red 

Seal program was “not uncommon.” 

These adjustments were made under 

strict guidelines.” 

However, following a report by the 

B.C. Comptroller General’s office, the 

practice was halted (in June 2000). 

The practice restarted a month after 

Phil Turpin was hired to manage the 

province’s new Industry Training 

Centre (ITC) in Burnaby. A further 33 

marks were raised between April 2003 

and Jan. 21, 2004. 

Turpin was fired. He maintains that 

he did not know the government had 

ended the practice and is suing for 

wrongful dismissal, abuse of authority 

and defamation, reported the 

Vancouver Sun. 

Of the 312 marks raised to 70 per 

cent, 259 apprentices scored 69 per cent, 

45 were raised from 68 per cent and 

eight had been hiked from 67 per cent. 

The commission did not look at 

marks prior to 1995 because the provincial 

database goes back only that far. 

Duncan MacRae, who the commission 

recognizes as ‘an authority on 

industry training acknowledged in B.C. 

and the rest of Canada’, was appointed 

interim director of the ITC. MacRae has 

established procedures to ensure that 

Red Seal guidelines are followed. These 

will remain in place when the new 

Industry Training Authority assumes 

responsibility later this year, the commission 

reports. 

Representatives of the Mechanical 

 

 

 

 

Contractors Association of B.C. could 

not be reached for comment. 

Sewers for Sooke 

Vancouver Island plumbing and sewer 

contractors will be busy for the next few 

years. Residents in the town of 9000 

voted in favour of borrowing $8.8 million 

to help finance a $23 million project 

to provide sewers and secondary 

sewage treatment for the town’s core 

area. And every building will be hooked 

up – it’s mandatory, reported the 

Canadian Water and Wastewater 

Association. 

Sooke is the largest community in 

B.C. that doesn’t have a sewer system. 

Canadian General Filters 

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installation. 

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Canadian General Filters 

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SEE US AT CMX 2004 




People & Places 

Toilet maker 

on the move 

Johan Bouwer 

The manufacturer of the unique ‘toilet 

that flushes up’ for below-grade 

applications has changed its identity 

and moved its facilities. 

Sanitary for All Ltd. has changed its 

name to SFA Saniflo Inc. and will operate 

across North America under the 

trade name SANIFLO, reports Johan 

Bouwer, company president. 

The company is 

relocating to 1-685 

Speedvale Avenue West 

in Guelph, Ont., 45 

minutes west of Toronto. 

Saniflo will continue 

to operate its 

U.S. distribution center 

in Niagara Falls, New York. 

“Saniflo has ambitious expansion 

plans for 2004 and beyond, including a 

50 per cent growth in unit shipments 

within the United States,” reported 

Bouwer. “The larger premises in Guelph 

will enable us to better serve our distributors 

and dealers throughout North 

America.” 

For more information, contact 

Saniflo at 1-800-363-5874 or visit 

www.saniflo.com. 

Key oil industry 

players Join forces 

Two major players in the oil heating industry 

have joined forces. Granby Steel 

Tanks, Granby, Que., has purchased Kamco 

Products Ltd., Oakville, Ont., a manufacturer 

of specialized tubing products. 

Kamco president and founder Brad 

Sigouin will remain in his role as president. 

Bill McKinstry will join Kamco as 

The crew at HEATCO Supply, Brampton, Ont., are celebrating their first year in business. 

From left are: CEO Lew Bannerman, Norm Paterson (outside sales), Brenda 

Forbes (accounts), Tim McIntosh (inside sales) and Bev Maxey (office manager). 

Heating supplier 

marks first year 

It is often said that the first year is the toughest for any new business. A new 

hydronic heating supplier in Brampton, Ont. has achieved that milestone. 

HEATCO Supply offers a wide range of products for the heating and cooling 

contractor including boilers, furnaces, DHW tanks, pumps, air conditioning, 

air handlers, pipe, valves, fittings and safety controls. 

The company showroom, located at 225 Advance Blvd., features both 

floor and wall-mounted boilers and a working display showing an instantaneous 

water heater, in-floor heating, towel warmers and a heating/cooling 

high velocity air handler. 

For more information, call (905) 457-7002. 

chief operating officer. 

Granby is a major manufacturer of 

steel oil storage tanks. Kamco makes 

coated copper tubing for oil, gas, potable 

water and various industrial applications. 

Company officials expect to accelerate 

Kamco’s sales growth by utilizing the 

network of independent distributors 

established by Granby across North 

America over the past 50 years. 

S.A. Armstrong 

named to top-50 list 

S.A. Armstrong Ltd. has been named to 

Schwank invented the 

infra-red heater and we remain 

the leader over 50 years later. 

With our unmatched selection of 

pressure or vacuum type tube 

heaters there are no forced fits. 

No compromises. 

Bernd Schwank, Chairman 

Schwank International 

Group of Companies 

James, left, and Charles Armstrong 

are the third generation to run S.A. 

Armstrong. 

the list of Canada’s top 50 best-managed 

companies. The Toronto-based 

manufacturer of pumps and related 

fluid-flow equipment was established in 

1934 and operates six manufacturing 

plants in North America and Europe. 

Company president Charles Armstrong 

attributes the company’s success 

Put Us On 

The Spot. 

The Classic Plus portable 

spot air conditioner. 

To prevent costly systems 

failures, put the Office 

Pro on the spot. 

Simply roll it in, plug it in 

and it goes to work 

instantly, providing up to 

60,000 BTU/h of air conditioning 

to just the spot 

that needs it. 

•Spot cools heat-sensitive 

office electronics 

•Programmable controls 

•Cools in the mid-60°s F 

•Two-speed 

fan/adjustable louver 

to a number of factors. “We’ve connected 

the values of our people to the 

organization and wrapped the company 

around the customer. We found our 

company delivered better service when 

the customer was put at the centre of all 

our decisions.” In fact the company has 

invested in sophisticated fulfillment, 

collaboration and knowledge-sharing 

software systems that make it possible 

for customers to co-design products. 

Deloitte and Touche, CIBC and the 

National Post sponsor the ’50-Best’ 

awards. Judging includes an extensive 

interview that examines management 

and business practices. An independent 

panel evaluates how each company 

embraces technology and globalization, 

and how it recognizes the significance of 

leadership, strategy, culture and brand. 

People 

Aqua Tech Sales & Marketing Inc., 

Burlington, Ont., has appointed Frank 

J. Stempski vice president/general 

manager, Darryl Singleton national 

sales manager, Grant Erickson Ontario 

Region sales engineer, and Buster 

(Bryan) Read team leader and greater 

Toronto area (GTA) sales. 

Uponor Canada Inc., 

Regina, Sask., has 

appointed Paul Micieli 

as Ontario commercial 

manager based in 

Brampton. 

Paul Micieli 

Wendy Joslin has been appointed 

member services representative-reception 

for the Heating Refrigeration & Air 

conditioning Institute of Canada 

(HRAI), Mississauga. 

Turbocor, Dorval, Que., has 

appointed J. Daniel Thatcher as vice 

president, aftermarket businesses. 

Leonard Valve Co., Cranston, R.I., 

has appointed Richard Cota Jr. sales 

manager for Canada. 

R.W. Beckett Corp., Elyria, Ohio, 

has appointed Kevin A. Beckett president 

and CEO. 

The American Society of Heating 

Refrigerating & Air-conditioning Engineers 

(ASHRAE), Atlanta, GA, has 

appointed Jeff Littleton as executive 

vice president. He succeeds Frank Coda. 

Companies 

Thermal Hydronic Supply, Concord, 

Ont., has opened a new location at 

6750 Davand Dr., Unit 4, Mississauga, 

Ont. Call (905) 565-0011, Fax (905) 

565-1599, www.thermalhydronics.com. 

Portable Pipe Hangers (Canada), 

Aurora, Ont., has a new website at 

www.planthub.com. 

Canwest Agencies Ltd., Calgary, 

Alta., has changed its name to Barclay 

Authorized Schwank Stocking Distributors 

Sales (Alberta) Ltd., with offices in 

BOUTETTE & BARNETT 

S. ONTARIO WOLSELEY MECHANICAL GROUP W CANADA 

Calgary and Edmonton. 

NIAGARA PLUMBING SUPPLY S. ONTARIO B.A.ROBINSON CO 

MANITOBA 

Sluyter Company Ltd., Markham, 

MARKS SUPPLY 

S ONTARIO G.MITCHELL 

QUEBEC 

SINCLAIR SUPPLY 

W CANADA MACLEOD & GRANT 

MARITIMES 

Ont., has appointed Ventes 

ECCO HEATING PRODUCTS W CANADA LENNOX 

NATIONAL 

Techniques Nimatec Inc., Mercier, 

3250 Ridgeway Drive, Unit 9, Mississauga, ON L5L 5Y6 

YORK 

ONTARIO 

(905) 820-1400 • 1-888-209-0999 

Que., as their authorized plumbing 

Schwank Ltd. • Tel.: (905) 712-4766 • Fax: (905) 712-8336 • www.schwankheaters.com 

sales agent for Quebec. 




Coming Events 

World Building Congress will take place in Toronto 

The CIB World Building Congress 

2004 will be held May 2-7 in 

Toronto with the 5th International 

Conference on Indoor Air Quality, 

Ventilation and Energy Conservation in 

Buildings and the 6th International Conference 

on Multipurpose Highrise Towers 

and Tall Buildings. Current CIB 

President, Dr. Sherif Barakat of the 

National Research Council’s Institute for 

Research in Construction, Ottawa, will be 

the congress chairman. The event will 

occur at the Westin Harbour Castle Hotel 

in Toronto. For more information, call 

(613) 993-0435, visit www.cib2004.ca or 

e-mail cib2004@nrc.ca. 

UMRA back in Fargo 

The Upper Midwest Regional Association 

of the Refrigeration Service Engineers 

Society will hold its annual conference 

in Fargo, North Dakota April 16- 

17. Just a short drive down the highway 

from Winnipeg, the group has a number 

of Manitoba members. This year’s 

event is titled ‘Return of the Red River 

Chapter’ and will take place at the 

Ramada Suites Hotel in Fargo. 

Calendar 

APR. 1-4: K/BIS 2004, Kitchen/Bath 

Industry Show & Conference, 

McCormick Place, Chicago. Contact: 

(770) 291-5409, (800) 933-8735 or go 

to www.kbis.com. 

APR. 13-15: Earth Technologies Forum, 

15th annual Conference on Climate 

change & Ozone Protection, sponsored 

by 14 int’l groups including Environment 

& Industry Canada, endorsed 

by HRAI, EESC & MOPIA; 

Hyatt Regency on Capitol Hill, 

Washington, D.C. Register and program 

at www.earthforum.com or Fax 

(703) 528-1734. 

Seminar topics include: 

• Hydronic piping design and application 

• Refrigeration equipment applications 

and sizing 

• Sporlan components – why they 

are used and where 

• Electric motors – things you 

should know but were afraid to ask 

Testing for CM, CMS and NATE certification 

will also take place. 

For more information, call Brian 

Baker at (204) 775-7744, e-mail custom@customvac. 

mb.ca or go to 

www.rses-umra.net. 

Victoria HVAC/R show 

Vancouver Island contractors and engineers 

will have an opportunity view 

some of the latest HVAC/R technology. 

The ASHRAE Vancouver Island 

Chapter Trade Show will take place 

April 22 at the Harbour Towers Hotel & 

Suites at 345 Quebec St., Victoria, B.C. 

The show will feature HVAC/R, 

electrical and energy management 

products for the residential, commercial 

and industrial markets. Advance 

APR. 18-22: Light+Building 2004, Messe 

Frankfurt, Frankfurt, Germany. Contact: 

Neeta Correa, Canadian- 

German Chamber of Industry & 

Commerce, (416) 640-7079, Fax 

(416) 598-1840, Email: info@canada.messefrankfurt.com. 

MAY 5-6: MEET 2004, Mechanical- 

Electrical-Electronic Technologies 

show, Agrena Complex, Moncton, 

N.B. Contact: Jeff Lacy, Master Promotions, 

(506) 658-0018, Fax (506) 

658-0750, www.show@nbnet.nb.ca. 

JUNE 3-5: OILHEAT 2004, Saint John 

Trade and Convention Centre, Saint 

John, N.B. Call (905) 946-0264, 

www.coha.ca. 

registration is free. 

A full slate of technical seminars is 

planned as well. Details of seminars and 

exhibitors can be viewed at 

www.ashrae.bc.ca. 

 

 

 

For further information, call show 

manager Gail Hutchison at (604) 924- 

3940, fax (604) 929-0543 or e-mail 

gail_hutchison@telus.net. 

 

 

 


 

ATMOSPHAIR 

COMMERCIAL & INDUSTRIAL 

REFRIGERATION, AIR-CONDITIONING 

& HEATING 

795 Warden Avenue, 

Scarborough, Ontario, M1L 4C4 

COOLING PRODUCTS 

◗ Condensers 

• Shell & tube 

• Tube in tube 

◗ Condensing units 

• Air cooled 

• Water cooled 

◗ Packaged chillers 

• Air cooled 

• Water cooled 

• Outdoor 

• Remote condenser 

◗ Chiller vessels 

• 2-225 tons 

◗ Compressors 

• Hermetic screw 

• Open drive screw 

• Hermetic reciprocating 

• Open drive reciprocating 

◗ Custom coils 

• Chilled water 

• Glycol 

• Direct expansion 

PUMP PRODUCTS 

◗ Boiler feed pumps 

◗ Steam condensate pumps 

◗ Steam vacuum pumps 

◗ Circulating pumps1/4-200 HP 

• Close coupled 

• Base mount 

• Inline circulator 

• Double suction 

HEATING PRODUCTS 

◗ Thermostatic valves 

◗ Balancing valves 

◗ Steam specialties 

• Low pressure thermostatic 

traps 

• High pressure thermostatic 

traps 

• Float and thermostatic traps 

• Bucket traps 

◗ Radiation products 

• Walvector 

• Convector 

◗ Unit heaters 

• Steam or hot water 

• Horizontal 

• Vertical 

• Cabinet 

◗ Custom coils 

• Steam 

• Hot water 

Extra! Extra! Extra! 

Cabinet Gas Unit Heaters - Stock to 2 Weeks 

Fan Coil Units/Air Handlers - Stock to 2 Weeks 

Heating/Cooling Coils - 1 to 4 Weeks 

◗ Vari-Vac® 

• Vacuum differential heating 

Control system 

Formerly Dunham-Bush Inc. 

Tel: (416) 751-7777 • Toll Free: 1-800-387-8059 

Fax: (416) 751-5637 or 757-1557 • Toll Free Fax: (888) 751-5637 

Formerly Dunham-Bush Inc. 



Literature Showcase 

Following are some of the latest catalogues, manuals, software and product brochures from the 

industry’s leading manufacturers. To receive a copy, please circle the corresponding number on 

the Reader Service Card in this issue, fill out your contact information, and mail it or fax it to 

(416) 620-9790. Your requests will be forwarded to the appropriate companies. They, in turn, 

will send you the information. 

Accubid estimating solutions 

Accubid has introduced Version 6 of its family of estimating 

solutions: Accubid Pro, BidWinner Plus and 

BidWinner. The Version 6 eight-page brochure describes 

exciting new features and enhancements to increase 

accuracy and productivity, including power substitution, 

temporary assemblies, print preview, Schedule 

screen sorting and filtering, direct export to Excel, spell 

checking, and many more. Accubid delivers the power 

and flexibility the contractor and his staff need to produce 

accurate and detailed estimates quickly and easily. 

Visit www.accubid.com or call 1-800-222-8243. 

Accubid Systems 

Circle no. 179 

Steam humidifier 

The Elite Steam Humidifier for hydronic-heated 

homes is an investment that pays dividends for your 

customer every day. The GeneralAire Elite Steam 

humidifier was developed to provide a solution for 

dry winter air in homes heated with radiant heat or 

where other types of mechanical humidifiers just do 

not fit the application. Available in three installation 

options including a duct injection model, a direct 

room injection model for homes with no ductwork 

and – coming soon – a closet wall-mounted model 

for homes/offices with no ducts or basement. 

CGF Products 


Specialty IAQ products 

A catalogue of more than 20 different products that 

will solve a variety of Indoor Air Quality problems is 

available from master distributor Evolution Air. 

Included are a variety of filters, including a new 

humidifier, the portable air cleaner from Friedrich, 

whole house HEPA units, ultraviolet sterilizer systems, 

odour eliminators, fans, telephone-controlled thermostats 

and a room HRV. The contractor will go on 

an update list as new items are added. Check the full 

line at www.evolutionair.com. 

Evolution Air 


Automated leak detection 

FloodStopper provides 24-hour leak detection and 

control protection caused by flooding from internal 

plumbing failures and accidental overflows by automatically 

shutting off a 3/4 to 2-inch Honeywell 

valve to the water supply. Features include a controller 

to monitor sensors in single and four-zone 

models (can connect 250 hardwired sensors in a single 

system to 2,500 feet), 24 volt transformer, pushbutton 

reset, and wireless option. It interfaces with a 

phone dialer, security alarm or building automation 

system. GasSafe System also available. 

First Smart Sensor 


Twelve reasons 

This eight-page full-colour brochure describes in 

colourful detail 12 reasons to select a De Dietrich 

boiler: their history starts in 1684, flexible eutectic 

cast iron, 88 per cent-plus efficiencies, modulation 

with indoor-outdoor reset, low noise and NOx levels, 

an industry-leading 95 psi working pressure, bispherical 

push nipple assembly to ensure a perfect 

fit, and other benefits. Also included are details on 

the four De Dietrich boilers in the GT Series with 

input ranges from 107 to 6,206 MBH. 

Flexible Eutectic 


Affordable, efficient ventilation 

Finally, there is a simple ventilation solution for production 

homes, condos and apartments. The Breeze 

line by RenewAire includes the BR70 for up to 1500 

square feet of living apace and the BR130 for up to 

2700 square feet of living space. As a ‘balanced ventilator’, 

the Breeze unit simultaneously exhausts stale 

air and delivers an equal amount of fresh air back 

into the home. The Breeze mounts directly on furnace 

or AC return ductwork in half the time of conventional 

air exchangers. 

MITS Airconditioning Inc. 


Cooling/heating solutions 

The S Series all-in-one air conditioning solution for 

large residences or light commercial applications 

integrates up to eight indoor units to one outdoor in 

a five-ton capacity. The Y Series inverter system in 

heating or cooling mode allows up to 16 indoor 

units to one outdoor, in 7.5 and 10 tons. The R 

Series, a world first and only simultaneous heating 

/cooling two-pipe system with total heat recovery, is 

available in 7.5 and 10 tons. Also offered is the WR2 

Series advanced water primary heat source unit. 

Mitsubishi Electric 


Wolseley in Canada 

A six-page corporate brochure that details the operations 

of Wolseley in Canada is available from the 

company’s 200 branches. The former Westburne 

operations were acquired by Wolseley plc of England 

in 2001, one of the world’s largest and most 

successful distributors. The brochure details the 

Plumbing, Engineered Pipe, Pipe Valves & Fittings, 

Hydronics, HVAC/R, Waterworks, Industrial 

Products and Fire Protection divisions, shows the 14 

companies retaining their own names, and lists 

every acquisition from 1951 to 2003. 

Wolseley Canada Inc. 


In the 

Next Issue! 

■ MEET show edition 

Kitchen & Bath Product Guide 

Moen Inc. has produced a free 36-page full colour 

pocket-sized guide to all its kitchen and bath faucets, 

showerheads, and accessories. Included are pull-out 

kitchen faucets, kitchen and bar faucets, soap-lotion 

dispensers and pressure balancing valves. Featured 

products include the new AquaSuite in the range of 

PureTouch filtering faucets and the new Revolution 

massaging showerhead with its spin-twist-spiraland-swirl 

water sprays. Moen finishes, patented 

one-piece washerless cartridge and the M-Pact common 

valve system are also illustrated. 

Moen Incorporated 


Reset control school 

The Reset Control School (S 110) covers the operation, 

selection, installation and setup of tekmar’s 

line of stand-alone boiler and mixing reset controls. 

The school discusses the concepts of Outdoor Reset, 

Characterized Heating Curves and mixing methods. 

The material is presented in a manner suitable for 

students that are new to tekmar’s product line and is 

an ideal introductory course. 

Visit www.tekmarcontrols.com for a list of upcoming 

school dates. 

tekmar Control Systems Ltd. 


Multi-boiler control school 

The Multiple Boiler Control School (S 121) covers the 

operation, selection, applications and installation of 

controls for multiple boiler systems and commercial 

mixing systems. The school discusses different piping 

methods, staging and rotation concepts, boiler protection, 

as well as the different devices that can be 

used for mixing and their proper piping. In addition, 

the school will cover the operation and installation of 

tekmar’s Pump Sequencer Control 132. 

Visit www.tekmarcontrols.com for a list of upcoming 

school dates. 

tekmar Control Systems Ltd. 


■ Annual Luxury 

Plumbing report 

■ Spring air 

conditioning 

■ Products, products 

and more products! 


Mechanical Marketplace 

The bulletin board of products, services, professionals, employment 

opportunities and more for Canada’s Mechanical Contracting Industry. 

Fabric Air Diffuser Systems 

INDUSTRIAL 

MAKEUP AIR 

FLOWCON Air Diffusers 

are being used as a 

highly effective system 

for dispersing and mixing 

outside makeup air and 

are reversible. 

Patron Products Inc, Scarborough, Ont. M1V 5G4 

1-800-361-5451 Fax: (416) 298-1412 


There is a proposed Settlement of two class action lawsuits, Kelman 

et al. v. The Goodyear Tire & Rubber Company et al. and Galanti v. 

The Goodyear Tire & Rubber Company. The first lawsuit is pending 

in the Ontario Superior Court of Justice. The second lawsuit is 

pending in the United States District Court for the District of New 

Jersey. The lawsuits concern Entran II hose used in Canada and the 

United States. (The lawsuit does not include Massachusetts, New 

Hampshire, Maine, Vermont, Connecticut and Rhode Island.) Entran 

II was manufactured and sold by The Goodyear Tire & Rubber 

Company and Goodyear Canada Inc. (“Defendants”). 

What is the Litigation About? 

Plaintiffs allege that the Defendants manufactured defective Entran 

II hose. The product was used in radiant heating and snowmelting 

systems. They claim the hose is prone to leaking when operated 

under normal conditions. Entran II was also known as Twintran, 

Nytrace, Entran II Trace, Entran II Wire, Entran 2, Entran 2 Trace, 

and Entran 2 Wire. Defendants deny all claims of wrongdoing made 

by Plaintiffs. Defendants believe that if properly maintained Entran 

II hoses do not cause a problem. 

Who is Involved? 

You may be a member of the Settlement Class if you are the current 

or former owner of property in which the Entran II hose has been 

installed. The property must be in Canada or the United States, 

including territories and possessions. If you own or owned property 

in Massachusetts, New Hampshire, Maine, Vermont, 

Connecticut or Rhode Island, in which Entran II was 

or is installed, you are not part of this lawsuit. To see 

if your hose is covered by this Settlement you should 

check the Settlement Web site or call the toll free 

number below. 

What are the Settlement Terms? 

The Settlement Fund will be between $196 million 

and $236 million (U.S.). Defendants will pay this 

amount over a five (5) year period. Depending upon 

the number of claims, Class Counsel estimate some 

Class Members may receive as much as 40% of the 

cost of remediation. Information on the specific relief Class 

Members can expect is detailed in a document called the Plan of 

Allocation and Distribution. Class Counsel developed the Plan with 

the assistance of the Special Master, appointed by the Court, and 

other interested parties. The Plan is available on the Settlement Web 

site or by calling the number below. 

LEGAL NOTICE FOR CANADIAN PROPERTY OWNERS 


If You Know the Current or Former Owner of Property in which 

Entran II Hose was or is used for Radiant Heating or Snowmelting 

Please provide them with the following information about this class action settlement. 

Entran II is an orange 

rubber hose used in 

radiant hydronic heating 

and snowmelt systems, 

usually stamped with the 

name “Heatway” or 

“Heatway Systems” on 

the outside. 

Class Counsel will petition the Court for reasonable attorneys’ 

fees, in an amount not to exceed $58.8 million or 30% of the 

Settlement Fund, and expenses payable from the Settlement Fund. 

What Are My Legal Rights? 

• If you wish to remain a member of the Settlement Class, you do 

not have to do anything. But, to share in the Settlement Fund you 

must file a claim as discussed below. If the Courts approve the 

proposed Settlement, you will receive the benefits of the proposed 

Settlement. You will also be bound by all the courts’ orders. This 

means you will drop any claims you may have against the 

Defendants that are covered by the Settlement. 

• If you wish to file a claim, you must complete a Claim Form. You 

can get a Claim Form by contacting the Claims Administrator in 

writing, at the address given below, or by calling the toll-free number. 

It is also available on the Settlement Web site. Claim Forms must be 

signed and postmarked no later than October 26, 2009. 

• If you do not wish to be a member of the Settlement Class, you 

must sign a Request for Exclusion letter as outlined in the 

Settlement Agreement and Notice. Your request must be 

postmarked no later than May 7, 2004. 

When Will the Settlement be Approved? 

The Ontario Superior Court of Justice will hold a Fairness Hearing 

to decide if the proposed Settlement is fair, reasonable 

and adequate October 26, 2004. The Hearing will be 

held at 10 a.m. at the Ontario Superior Court of 

Justice, 361 University Avenue, Toronto, Ontario 

M5G 1T3. 

In addition, the United States District Court for the 

District of New Jersey will hold a Fairness Hearing to 

decide if the proposed Settlement is fair, reasonable 

and adequate on October 19, 2004. The Court will 

hold a separate second Hearing to consider Class 

Counsel’s request for attorneys’ fees, November 3, 

2004. Both Hearings will be held at 10 a. m. at the 

United States District Court for the District of New 

Jersey, 402 East State Street, Room 2020, Trenton, N.J. 08608. 

If you remain a member of the Settlement Class, you or your 

counsel have the right to appear before the Court and object to the 

Settlement. However, in order to object, you must file a written 

objection, as outlined in the Settlement Agreement and Long Form 

Notice. Objections must be filed by May 7, 2004. 

For Information on the Proposed Settlement, Your Rights and a Copy of the Notice and Claim Form: 

Visit: www.entraniisettlement.com Call: 1-800-254-9222 

or Write: Entran II Claims Administrator, P.O. Box 1051, Fort Erie, Ontario L2A 6C7 

PLEASE DO NOT CALL THE COURT 

TS Technical Training and Resources 

TSSA has given us authorization to open a 

Training Facility to provide OBT (Oil Burner Technician) training. 

An OBT 2 course will begin in May of 2004. 

Location: Kitchener area • Cost: $2150.00 plus gst 

(books and exam will be billed separately) 

Format: Please call for course schedule 

Questions and Registration: 

David Kerr (519) 699-4681 (519) 699-4286 

dkerr@tstraining.com 

Index of Advertisers 

Advertisers 

Page 

Accubid 28 

AMTS 29 

Astravan 25 

Atmosphair 67 

Atofina 5 

Beckett 9 

Beckett 21 

Bradford White 30 

Camus 9 

CGF Products 65 

Chrysler 54 

Copeland 31 

Décor Grates 32 

Delta Faucet 8 

Digi-Cool 9 

Dupont 11 

Enmar 17 

Entran 69 

Fantech 23 

Flexible Eutectic 33 

Gas Solutions 26 

General Motors 62 

General Pipe Cleaners 10 

Gordon Williams 25 

Gordon Williams 66 

Heil 24 

Honeywell Genetron 34 

HRAI 70 

ISH NA 35 

Kamco 36 

Keeprite 37 

Keeprite 53 

Knaack Mfg. 58 

Lennox 3 

Madok 38 

Mag Tool 64 

Mag Tool 70 

MEET 6 

MITSair 39 

Mitsubishi Electric 40 

Moen 2 

MRG Drouin 21 

MTP Instruments 42 

Mueller Flow 58 

Mueller Flow 58 

Newmac 18 

NTI Inc. 43 

ECR-Olsen 44 

Patron 69 

P&HVAC Product News 41 

Redmond Williams 45 

Ridge 4 

Roberts Gordon 64 

Roth 26 

Saniflo 60 

Schwank 26 

Schwank/InfraSave 66 

Superior Radiant Products 19 

tekmar Control Systems 22 

Tempstar 12, 13 

Thermo Manufacturing 48 

Thermal Hydronic 11 

TS Technical Training 69 

VanTerior 56 

Victualic 65 

Victualic 67 

Viessman 49 

Watts 20 

Watts 63 

Weil McLain 51 

Wirsbo 52 

Wolseley 72 

Wolseley Frontier 71 

Literature Showcase: 68 

Accubid Systems, CGF Products, 

Evolution Air, First Smart Sensor, 

Flexible Eutectic, MITS Air, Mitsubishi, 

Moen, tekmar, Wolseley Canada 



Shop Management 

Develop a financial 

structure that works 

Our business guru crunches the numbers 

By Ron Coleman 

Many contractors 

have difficulty 

understanding 

what 

their financial 

structure should 

look like. That 

may not be too 

surprising, 

given that it is different for each segment 

of the industry. Even within segments 

there are major differences 

depending on size and work mix. 

The following commentary is based 

on a survey of 25 members of the Heating, 

Refrigeration and Air Conditioning 

Contractors (HRAC) Association of 

Canada. The average company had sales 

of $1.27 million, with no company over 

$2 million. There is a combination of 

service and contracting work. We have 

not established what that mix is. The 

contractors are based across Canada, 

with most of them in Ontario. 

This particular group of contractors 

shows pre-tax profits at 5.7 percent, 

which is almost 50 percent higher than 

the average North American contractor 

in this market segment. 

The issues that we will explore are: 

• What is the typical overhead structure 

of these companies? 

• What is the level of break-even 

sales required to operate them? 

• How to reduce the level of breakeven 

sales and … 

• What is the capital structure of 

these companies? 

The following table shows the average 

overhead structure: 

Income Statement 

Average of 25 companies 

$1000s 

Total Sales 1270 100.0% 

Job Costs 

Materials 565 44.5% 

direct labour 216 17.0% 

Subs & other direct 16 1.3% 

TOTAL DIRECT 797 62.8% 

Gross Profit 473 37.2% 

Overhead 

Salaries* 196 15.4% 

Advertising & promotion 23 1.8% 

Vehicles 44 3.5% 

Depreciation 22 1.7% 

Insurance 15 1.2% 

Occupancy 28 2.2% 

Office and admin 59 4.6% 

Repairs, shop supplies etc 13 1.0% 

400 31.5% 

Net Profit 73 5.7% 

Note: Salaries include owner/manager at 

$75,000 per annum 

make a real impact on them. Most of 

them are virtually fixed. 

If you can’t do much to lower your 

overhead there are only three things you 

can do to make more profit – increase 

volume, increase selling price or improve 

productivity. 

However, a volume increase means 

more cost, while the other two options 

are 100% profit. Going for volume often 

means lower selling prices, expensive 

marketing, poorer productivity and 

higher overhead. So, it makes sense to 

focus on selling price and productivity. 

Increasing efficiency or increasing 

your selling price has the biggest impact. 

Your gross profit percent will 

increase. 

Your break-even sales number is calculated 

by dividing your overhead by 

your gross profit percent. Lowering 

your overhead or increasing your gross 

profit reduces the amount of sales you 

need to break even. 

You will see from the table that by 

increasing your gross margin from 

37.2% of sales to 44% of sales that your 

additional profit is $164,905, or the 

amount you need to break-even is 

$164,905 less. You should be easily able 

to generate this increase in percentage 

by a combination of increased pricing 

and improved productivity. 

A typical balance sheet looks like this: 

Balance Sheet 

Average of 25 companies 

Current assets $1000s 

Cash 70 

Receivables 121 

Inventory 113 

Other 12 

316 

Capital (Fixed) assets 

Vehicles & Equipment, at cost 284 

Depreciation -173 

Net capital assets 111 

Total assets 427 

Current liabilities 

Accounts payable 112 

Bank debt 34 

Other current 30 

176 

Term debt 40 

If you lease your vehicles 

Break-even table 

rather than buying 

them, your cash outgoings 

Overhead $400,000 $400,000 $400,000 

will be higher and 

Gross profit 37.2% 40.0% 44.0% your investment lower. 

It is very difficult to reduce your Break-even sales $1,073,996 $1,000,000 $909,091 On average these companies 

are turning over 

overhead. Overhead represents a relatively 

small percent of sales and, as you 

their working capital at a 

Additional profit $164,905 

can see, it is difficult to cut back. The 

rate of almost ten times a year. 

only area of significance that you could Capital structure 

Working capital is the net of the current 

reduce would be to reduce overhead So, if you want to set up a company like 

assets and current liabilities 

salaries. When you look at your own this, you need to put some money ($316,000-$176,000 = $140,000). 

numbers, you will realize how difficult together. 

Annual sales are $1,270,000. Divide 

this really is. 

You need to buy or lease vehicles, working capital into sales and in this 

In our sample we are showing overhead 

equipment and tools. You need to instance you get 9.2 turns a year. On this 

of $400,000 with almost half of finance the activities such as the inven- 

basis you need to provide approximate- 

that in salaries. The rest is spread over tory and the receivables and you must ly 10% of your expected sales in working 

so many categories that it is difficult to meet the payroll. 

capital for your business. That is the 

money to operate the business, excluding 

Why is this man smiling? the money for fixed assets. This is 

money that you have to provide. 

Our average owner has invested 

Reason 

$211,000 in his company, or approximately 

$1 in investment for every $1 in 

#7 

debt. These companies are very well 

financed. This $211,000 is (broadly 

Member Advantage 

speaking) providing $140,000 in working 

capital and $51,000 for fixed (capi- 

Programs 

HRAC membership means this man's 

tal) assets. 

company enjoys access to a variety of 

If you start up a new business, 

groupdiscount programs. Savings on 

remember that it is going to take up to 

vehicle leasing, business supplies, fuel for 

three years before you can turn a profit 

his company's trucks and Visa Merchant 

fees will more than pay for his company's 

and take a full salary. Many business 

membership. These are only a few of the 

owners run out of money before they 

saving programs offered by HRAC. 

have given the company a real chance to 

So, why is this man smiling? 

survive. 

For many start-up businesses the 

growth has to be financed by profits. So, 

Because his company is a 

unless you start off making money you 

member of HRAC. 

will never be able to finance your 

You should be to! 

growth. 

Ronald Coleman is an accountant, 

business management consultant, author 

and educator specializing in the construction 

1-800-267-2231 www.hrai.ca/hrac.html 

industry. He can be reached at 

rcoleman@coleman.bc.ca. 




Total debt 

Owner's investment 211 

Total liabilities and investment 427

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customers 

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Frontier · Wolseley 

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905-238-5770 

18 Ontario locations 

Wolseley 


204-775-9731 

4 Western Canada locations 

Refac · Wolseley 


514-329-5353 

13 Quebec & Eastern 

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Wolseley HVAC/R Group is your exclusive source for LG Mini Split Systems 


Mechanical Group 

Get to know our Wolseley Mechanical team. 

Our commitment is to create the right business atmosphere. 

We sell Quality Brands: 

TAKE A FRESH LOOK 

AT BRIGGS. 

We've turned things around. 

• Product line re-engineering and 

redesign complete 

• Proven brand name fittings inside 

• Acclaimed 

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• Durable, Reliable, Consistent 

• 100% Plant Inspection 

• Expanded Global Manufacturing 

Our goal is to earn your trust and 

confidence, meet your needs and 

keep you competitive. 

Check out the new Briggs @ 

www.briggsplumbing.com 

Count on Team Briggs. 

Greg Carlson 

President/CEO 

Wolseley is a leading diversified global distributor of plumbing, heating, ventilation, hydronics, refrigeration, waterworks, 

HDPE pipe, air conditioning, pipe, valves, fittings, fire protection, industrial equipment and supplies. 

Proud supplier of more than 40,000 preferred branded products 

in over 200 branches across Canada. 

For a complete list of our locations, visit our website: 

www.wolseleyinc.ca 

or call us at: 905-335-7375

CMX 2004 - Plumbing & HVAC

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