DPI Inquiry Public Hearing (Abraham ROUFAIL, William BURROWS)

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76/50/rds proper training and procedures to avoid all this. I mean, the whole thing is a dog's breakfast and has been for many years. All right. If you were to be asked what lesson not only that you but other vehicle examiners, DPI or the public sector, could learn from the experience we have been talking about here today and in earlier public hearings, is there anything that you would like to suggest?---A multitude, Commissioner. There's just so much wrong with our system at the moment. It just really needs staffing for a start, and simple things like numberplates - you know, we go through the process of identifying all the vehicles and passing them and then they go and license them. I went to one business recently and I had to go and look at three vehicles and each vehicle had the wrong numberplates on. So it goes all the way down the line to the detailer in the car yard or the person, you know - they've screwed the wrong numberplates on the wrong vehicles. All three of them had the wrong numberplates on and it was only three vehicles licensed and they stuffed that up. 18/2/09 BURROWS, W.B. XN 539 Spark & Cannon
77/51/glj Who is "they" though there?---The dealer. Yes, all right. So I suppose it would be fair to say, wouldn't it, that that's one of the reasons we have official vehicle examiners to check - - -?---Yeah, but that's - - - - - - this, amongst other things isn't it?---That's past - that's down the line from us. We're the first stage of the process. This is - and we don't get to see the last stage where they screw the numberplates on. That's - - - I see?---You could screw the numberplates on anything and the way things are you've got a pretty good chance of not getting caught. Yes, but I was really directing my question to your role? ---Okay, yeah. So if you had a vehicle come in for an inspection and it was one of those and it had the wrong numberplate, you would be expected to pick that up straight off, wouldn't you?---One bloke came in with a stolen numberplate on the front of his vehicle and a trailer numberplate on the back of it. I mean, there's some fair dinkum twits out there. Yes, but that's the sort of thing you expect the vehicle examiners to pick up - - -?---That's our - - - - - - basically, wouldn't you?---Yeah; yeah. Yeah; yeah. Yep. Yes, all right?---We just need to have more formal training. We need to have a lot more staff. I mean, even the facilities we have are just atrocious. All we've got to do - to use to check wheel bearings on a truck, we've got a jack and a tyre lever; that's it. The police have got more inspection facilities than what we have on the road. They've got a rolling road that they can check things. We've got nothing. Absolutely nothing. We're just - we're about 30 years behind the times. I was recently in the Northern Territory and they've got far better vehicle examination facilities than us, and they have annual examinations and - we wouldn't examine 1 per cent of the fleet of vehicles on the road in Western Australia. We just haven't got enough staff. It's just crazy. We have just been under so much pressure to get the vehicles licensed that we - I'd say most of us take shortcuts every now and then because it's just - you're just under so much pressure to get the vehicles passed; and, you know, this poor woman that was in the queue for eight hours with a little baby, I fair dinkum felt for her. All right, thank you. Anything arising out of that, Mr Tooker? 18/2/09 BURROWS, W.B. XN 540 3.51 Spark & Cannon
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DPI Inquiry Public Hearing (Abraham ROUFAIL, William BURROWS)

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