Everyday Heroes: Meet Finning's service ... - Finning Canada

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REMEMBER WHEN…Field Service 1962box,” Erickson says of the rigid frame units.The company used to call on three orfour smaller graders to maintain haul roadscapable of withstanding the weight of therigid frame trucks. Eager to increase efficiency,Renton and Erickson began looking for abetter option. They found it in Cat’s largestgrader, the 24H, which joined Kidco’s fleet inJanuary 2007.It’s not every heavy equipment operatorwho can handle one of Finning’s monsterCats. Operators have to adjust to the size,horsepower and capabilities of large equipment.They must ensure they have a goodgrasp of the job’s scope to use the machineeffectively. At Kidco, operators start off onsmaller units, train on site, and move up tobigger things.Kidco is pleased with its giant grader.“We’ve found it handy,” Erickson says with agrin. “The faster we go, the better, so we have abig grader to make that road we travel on niceand flat.”When it comes to making haul roads, efficiencyis doubled with the 24H. That, saysErickson, is the main reason Kidco thinksbig. “We have big equipment and enough ofit to get the job done. That’s what our clientsbank on.”Kidco’s fleet is 90% Caterpillar, not byaccident. Years of experience with differenttypes of equipment led to the realization thatCat offered the reliability Kidco needed to effectivelyserve its clients. The company alsoappreciates the resale value of its Cat investment,as well as Finning’s support. “Finninghas been good along the way, helping usmaintain our equipment,” says Erickson.Kidco is Finning’s largest customer insouthern Alberta for parts, service and machinesales. Due to the large number of machinesit owns, calling Finning every timeone needed service was becoming a hassle.To remedy the situation, Finning made twofield mechanics available to Kidco sevendays a week, 12 hours a day throughout2007 to provide service and maintenance.Darryl DeVries, parts and service sales repat Finning, says the arrangement is effective.“Our technicians are on site at equipmentstart up in the mornings and throughout theday to provide service and maintenance,”he explains. “It’s been an excellent tool forKidco.”For Provencher, working with such an innovativecompany has been interesting. Afterall, it’s not often he’s asked to find miningequipment for a construction company. Heenjoys the challenge of locating the machinesKidco wants.Kidco expressed interest in a used 24Hseveral years before Finning was finally ableFEWER TRIPS: Also part of the fleetis this 775E, which holds more dirt,making for fewer passesto locate one. “They don’t come up for auctionvery often. The mines constantly rebuildthem so there aren’t very many used ones forsale in the world,” Provencher says.A machine was found in Salt Lake City,Utah. Since resale is rare, Provencher facedthe challenge of determining the value of the24H and getting it priced correctly. Erickson isaware of the lengths Finning has gone to helpthe unorthodox company achieve its goals.“We’ve sent Paul on some wild goose chasesto try to find us this and that,” he laughs.“That’s part of the reason we like Paul. He’lltry to make things happen.”Making things happen, regardless ofwhat other companies are doing, is thename of the game for Kidco. The companycontinues to develop innovative solutions tohelp its clients achieve goals, even if it has tomove heaven and earth to find the right ofequipment.60 TRACKS & TREADS • Spring 2008 www.finning.ca
READY FOR THE FLOOD: In 1948 the FraserRiver burst through a dyke. Finning was thereto help citizens prepare for the worstwww.finning.ca Spring 2008 • TRACKS & TREADS 61
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SAME ATTITUDESMALLER PACKAGEThey’
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News & ReviewsBY DAVID DICENZOPaint
Page 9 and 10: GROUNDBREAKERGareth SinePedal to th
Page 11: GROUNDBREAKERBy the NumbersHeight i
Page 14 and 15: We service what we sellIn 1928, Ear
Page 17 and 18: CAT POWER: A Cat 3406 engine powers
Page 19 and 20: SIXTIES SERVICE: Finning’s Jerry
Page 21 and 22: company was asked to take on the ad
Page 24 and 25: Giant spruce near Port Renfrew, B.C
Page 28 and 29: Lines Acrossthe NorthKenn and Rosel
Page 30 and 31: REMEMBER WHEN…Terrace, B.C. field
Page 32 and 33: Remember When…Cat equipment clean
Page 34 and 35: EverydayHeroesKeeping customers’
Page 36 and 37: Green isGoldOne B.C. family is tear
Page 38 and 39: The sureway: An Edmonton constructi
Page 40: and Alberta was experiencing its fi
Page 43 and 44: Partners inProgressAn Edmonton comp
Page 45 and 46: operating methods. It’s helpful i
Page 47 and 48: 1940s: DW-10 wheel tractorequipment
Page 49 and 50: 1970s:D10 tractorCat spreads its wi
Page 51: 793 has a higher yield.” Moving m
Page 54 and 55: TEAM SPARWOOD: Clockwise from botto
Page 56 and 57: 56 tracks & treads • Spring 2008
Page 58 and 59: BigThoughtsIT’S ALL THAT: Kidco u
Page 62 and 63: For a long time, Earl Finning’sde
Page 64 and 65: 12 DecadesStrongPeter AndrewA coupl
Page 67 and 68: A NiceStretchRon Macmillan’s gran
Page 69 and 70: REMEMBER WHEN…Service preventive
Page 71 and 72: Have anIce DayIn February and March
Page 73 and 74: impossible to complete the job on s
Page 75 and 76: LIMITED TIME ONLY - 75 TH ANNIVERSA
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Everyday Heroes: Meet Finning's service ... - Finning Canada

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