09.07.2015 Views

Users instructions C4-m - Widex for professionals

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IN CASE OF MALFUNCTIONThe following pages contain some quick advice on whatto do if your hearing aid stops working or per<strong>for</strong>ms unsatisfactorily.If the problems persist, contact yourhearing care professional <strong>for</strong> assistance.See the “Ear-sets <strong>for</strong> <strong>Widex</strong> BTE hearing aids” usermanual <strong>for</strong> in<strong>for</strong>mation specific to your ear-set.Problem Possible cause SolutionThe hearingaid is completelysilentThe hearingaid volume isnot powerfulenoughThe hearingaid whistlescontinuouslyYour twohearing aidsare not workingin synchronyThe hearing aid isnot turned onThe battery does notworkThe battery is nearlyexhaustedYour ear is blockedby earwaxYour hearing mayhave changedYour ear is blockedby earwaxThe connection betweenthe hearingaids is lostMake sure the batterydrawer is closedInsert a new battery inthe battery drawerInsert a new battery inthe battery drawerContact your ENTdoctor/physicianContact your hearingcare professionalContact your ENTdoctor/physicianTurn the hearing aidsoff and on again26

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