Widex USB Link User InstrUctions

Widex USB LinkUser instructions1

ContentsIntroduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Wireless fitting – why?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3INSTALLING THE WIDEX USB LINK DRIVERAND CONNECTING THE WIDEX USB LINK . . . . . . . . . . . . . . . . . 4Using the Widex USB Link . . . . . . . . . . . . . . . . . . . . . . . . 10Activating the Widex USB Link . . . . . . . . . . . . . . . . . . . . . . . 10Detecting the hearing aids. . . . . . . . . . . . . . . . . . . . . . . . . 11Fitting the hearing aids . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Interrupting the fitting . . . . . . . . . . . . . . . . . . . . . . . . 15Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Which hearing aids can be programmed wirelesslywith the Widex USB Link? . . . . . . . . . . . . . . . . . . . . . . . . 17Caring TIPS AND WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . 18Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . .20CONTENTS OF THE USB LINK PACKAGEWidex USB LinkUSB extension cable (3.0 m)Fixture for In-The-Ear (ITE) hearinginstrumentsUser Instructions2

IntroductionWireless fitting means fitting without cables and shoes connected to thehearing aid. The Widex USB Link allows direct connection to the fitting computer,and supports the wireless fitting offered by Widex.Wireless fitting – why?Over the years, hearing aid manufacturers have introduced more and morecables to the clinic with the launch of new hearing aids. For the dispensers,this has become a nuisance. It can be a real challenge to remember whatgoes with what.The Widex USB Link makes it possible to fit hearing aids using wireless technology,without the use of cables connected to the hearing aids.3

INSTALLING THE WIDEX USBLINK DRIVER AND CONNECTINGTHE WIDEX USB LINKInstalling the driver and connecting the Widex USB Link are done in threesteps. The first step is to install the driver in Windows, the second andthird steps involve connecting the Widex USB Link. It is recommended thatCompass is closed during the installation.Please do not connect the Widex USB Link to the computer before completingthe driver installation.step 1: INSTALL THE DRIVER UNDER WINDOWS XP SP2/SP31. The driver is installed from the Compass V5.1 CD (or a newer version).2. Select ‘setup.exe’ in the folder Support\USB driver Ver.X.X.3. Click Next to start the installation.4

4. When the installation is completed, select Finish.5

Step 2: CONNECTing THE WIDEX USB LINK1. Connect the Widex USB extension cable to the USB outlet on the computeras illustrated.2. Connect the other end to the Widex USB Link.3. To ensure safe data transmission from the computer to the Widex USBLink, the USB extension cable must not exceed 5.0 m.6

3. Select Finish, and the Widex USB Link is ready to be used.8

Windows Vista SP2When you install under a Windows Vista system, the steps are the same asearlier described (see pages 4-5), but when you connect the Widex USBLink, Windows Vista automatically installs it.You must use Windows Vista SP2 Edition or later.Windows 7When you install under a Windows 7 system, the steps are the same as earlierdescribed (see pages 4-5), but when you connect the Widex USB Link,you have to open the Windows Device Manager and activate ‘Scan for NewHardware’.9

Using the Widex USB LinkActivating the Widex USB LinkThe first time you perform a wireless fitting, you must add the Widex USBLink as the Interface in Compass, under Setup.10

Detecting the hearing aids1. Insert fresh batteries in the hearing aids and turn on the hearing aids.Colour mark the hearing aids as left and right.2. Place the Widex USB Link on the table. Note the position of the WidexUSB Link unit: see illustration.11

Place the hearing aids inside the neck loop close to the USB Link unit .(as illustrated)• Place BTE hearing aids directly on the table.• Insert ITE/CIC in the holes in the instrument fixture included with theUSB Link, with the face plate facing upwards.3. Click on the Detect wireless icon for wireless fitting in Compass.12

Fitting the hearing aidsCIC/ITE hearing aids which have never previously been fitted and all BTEhearing aids must be assigned to the correct side in Compass: left and right.Detect hearing aids as follows:1. To identify hearing aids, make sure they are placed inside the neck loopclose to the USB Link unit. Use the Play buttons under Identify HA. Whenyou select a play button, the relevant hearing aid plays a sound for 6 seconds,and in some models a light-emitting diode lights up. 12. While this is happening, remove the hearing aid from the Widex USB Linkand listen to it.3. In Compass, select whether the hearing aid is for the left or right ear.4. Repeat the procedure if you are fitting two hearing aids.5. Click Next to connect the hearing aids.1. Only applicable to Widex CLEAR440 PA and m models13

6. Select a starting point and make sure the acoustic identity is correct.7. Position the hearing aids in the client’s ears. Place the Widex USB Linkaround the neck of the client.8. Make sure that the Widex USB Link unit is positioned correctly, as in theillustration.9. Click OK and proceed with the fitting.14

Interrupting the fittingIf it is necessary to interrupt the fitting in Compass, it is recommended thatyou click on ‘Offline programming’ under Communication, and remove theWidex USB Link.To proceed with the fitting in Compass, click ‘Online programming’ underCommunication.Do not interrupt the connection to the Widex USB Link by pulling the USBplug apart from the Widex USB Link neck loop.15

SymbolsThe following shows the indicators, markings and symbols used in thismanual or on the device label.DisplayFlashing green lightStatusThe Widex USB Link is communicatingwith the instruments.In Europe, do not dispose of in trash bins. Follow the local .EU WEEE regulations for the collection of electronic products.See this user manual for information not included on the WidexUSB Link label.Type BF-applied part.16

Which hearing aids can beprogrammed wirelesslywith the Widex USB Link?All Widex CLEAR440 and more recent Widex hearing aids with wirelesstechnology from Widex can be fitted wirelessly with the Widex USB Link.Use Compass V5.1 or a later version.17

Caring TIPS AND WARNINGS1. Clean the Widex USB Link with a soft cloth. Never wash your Widex USBLink with water, cleaning solutions or other liquids.2. Never try to open or repair the Widex USB Link yourself. (This should onlybe done by authorised personnel.)3. Do not disconnect the Widex USB Link during use.4. Do not use defective units together with the hearing aids.5. Although your Widex USB Link has been designed to comply with themost stringent international electromagnetic compatibility standards, thepossibility cannot be excluded that it may cause interference with otherequipment, such as medical devices.6. Do not use the Widex USB Link on aircraft.7. Do not use the Widex USB Link in mines or other areas with explosivegases.8. Do not carry the Widex USB Link with you during X-rays, scans or radiationtreatments and never place the USB Link in a microwave oven.18

TroubleshootingProblem Possible cause SolutionWidex USB Link LEDindicator does notflashWireless programmingis not workingThe driver installationhas failed, or theWidex USB Link hasbeen connected tothe computer beforecompleting the driverinstallation.The Widex USBextension cable isdisconnected fromthe computer or theWidex USB Link.The hearing aids arenot within the WidexUSB Link range.The hearing aidsare not detected byCompass.The hearing aids arenot working.Reinstall the driver by followingthe description in thismanual.Do not connect the WidexUSB Link to the computerbefore the driver installation iscomplete.Reconnect the Widex USBextension cable. The WidexUSB Link is connected if theLED flashes when you click on‘Detect wireless’.Reposition the Widex USB Linkso that the USB Link unit onthe neck loop is in close proximityto the hearing aids. PlaceCIC / ITE hearing instrumentsin the fixture.Detect the hearing aids byplacing the hearing aids in themiddle of the neck loop on thetable. Ensure that the WidexUSB Link unit is positioned onthe table as illustrated in thismanual.Insert fresh batteries in thehearing aids and turn on thehearing aids.19

Regulatory informationHearing aids, accessories and batteries should not be disposed ofwith normal household waste. Please consult your national Widexdistributor for advice on how to dispose of these items.Hereby, Widex A/S declares that this USB Link is in compliance with the.essential requirements and other relevant provisions of Directive 1999/5/EC.A copy of the Declaration of Conformity can be found at: .http://www.widex.com20

Printed by KLS / 2010-089 502 1810 001 #0224