Users instructions C4-m - Widex for professionals

Problem Possible cause SolutionThe hearingaids do notrespond witha correspondingchange involume orprogram tothe DEXYou hear“inter rupted”speech (onand off) fromthe hearingaids or nospeech (muted)from thetransmittingear.a. The DEX is usedbeyond the transmissionrangeb. Strong electromagneticinterferencein the vicinityc. The DEX and theCLEAR hearingaids are notmatcheda. The battery in oneof the hearing aidshas expiredb. Strong electromagneticinterferencein the vicinitya. Move the DEX closerto the CLEAR hearingaidsb. Move away fromknown source of EMinterferencec. Check with yourhearing care professionalto make sureDEX is matched withCLEAR hearing aidsa. Replace battery inone or both hearingaidsb. Move away fromknown sources of interference27